Alcatel-Lucent Premium DeskPhone 8029s User Manual Download Page 1

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OpenTouch® Suite for MLE

8039s Premium DeskPhone
8029s Premium DeskPhone

User Manual

8AL90354USAAed01-1824

Summary of Contents for Premium DeskPhone 8029s

Page 1: ...OpenTouch Suite for MLE 8039s Premium DeskPhone 8029s Premium DeskPhone User Manual 8AL90354USAAed01 1824...

Page 2: ...Premium DeskPhone 8AL90354USAAed01 2 65...

Page 3: ...yed if the corresponding feature is not configured on your telephone system Depending on the size of the display some labels may be truncated All labels are displayed in color and are italicized This...

Page 4: ...your telephone 19 2 1 Identify the terminal you are on 19 2 2 Consulting the call log 19 2 2 1 Consulting all calls 19 2 2 2 Delete all call logs 19 2 3 Making a call 20 2 4 Receiving a call 20 2 5 Sw...

Page 5: ...2 Common hold 29 3 8 Placing an outside call on hold parking 30 3 9 Intrusion into an internal conversation barge in 30 3 9 1 Protect a call against intrusion 30 3 10 Signal malicious calls 30 Sharing...

Page 6: ...d key 42 7 12 Programming an appointment reminder 42 7 13 Call the associated set 43 7 14 Forward your calls to the associated number 43 7 15 Modify the associated number 43 7 16 The Tandem configurat...

Page 7: ...ur devices 53 10 2 5 Bluetooth 8125 Audioffice 53 10 2 6 Use your device 54 10 2 7 Use the 8125 Audioffice with your mobile 55 10 3 External ringing interface module MWS 3GV28050AA 56 10 3 1 List of s...

Page 8: ...ure keys quick access to the phone s main features 6 Wired handset 7 3 5 mm 4 pole jack TRRS standards CTIA 8 Magnetic alphabetic keyboard 9 An adjustable and stable foot 10 Loudspeaker 1 1 2 Main scr...

Page 9: ...n progress use the left right navigator to look at calls on hold or incoming calls All features are accessible while the call is displayed on the screen Use the Up and Down arrows to move up or down a...

Page 10: ...et 8 3 5 mm 4 pole jack TRRS standards CTIA 9 Magnetic alphabetic keyboard 10 An adjustable and stable foot 11 Loudspeaker 1 2 2 Main screen and navigation keys Top bar date time status icons Display...

Page 11: ...nference etc are directly related to the status of the call consulted For example the transfer function will not be available between a call in progress or on hold and an incoming call Used to switch...

Page 12: ...of calls and programmable call keys Info page Info Contains information on the telephone and the status of its functions name telephone number number of messages including call log events text message...

Page 13: ...e contrast idle state Turn up the volume ringing or call state Increase the brightness idle state Increase the contrast idle state Pressing this key answers an incoming call in hands free mode when ac...

Page 14: ...ternational o QWERTY nordic Use the keyboard to enter names while configuring the phone Directly access the dial by name feature by entering the name of your contact on the keyboard Below is a list of...

Page 15: ...io left 8039s 8029s 1 Add on module connector SATA type 2 RJ 11 connector for external ringer and audio active envelop indicator 3 Magnetic alphanumerical keyboard connector RJ 9 4 Wired handset conne...

Page 16: ...edicated sockets behind your set and the add on 1 o Fix the add on with the provided screw o Restart the deskphone unplug and plug in the power jack if you are using an external power adapter or the E...

Page 17: ...add on with the clip You can also order this clip separately for each of the two add on modules You can attach the base set and add on module with the add on clip provided with Premium Add on module...

Page 18: ...40 keys with paper labels o Remove the protective cover 1 Insert a thin object or your fingernail in the correct position a to lift the protective cover Carefully remove the protective cover The cove...

Page 19: ...utgoing calls Answered incoming calls Unanswered incoming calls Using the up and down navigation key to scroll through the log If more than one page Display the contact information by selecting it in...

Page 20: ...cast a message on the loudspeaker of the free terminal Call back Request callback to a busy terminal Text mail Send a written message Voice mail Store number to call again The hands free mode can be d...

Page 21: ...e key Headset Short press Handsfree Short press Handset To switch the audio to the headset you have to press the Off hook key of the headset You are in conversation you can switch to the loudspeaker b...

Page 22: ...to call o Modify the search Used this key to display the entire name when it is truncated 2 8 Make calls via your programmed call keys Perso page F1 and F2 keys Add on module If you have programmed a...

Page 23: ...sh icon to delete the list of callback requests Note that no confirmation is requested 2 11Call back an unanswered call 2 11 1 Call back the last caller Reach the Menu page Events Last caller Call bac...

Page 24: ...automatically connected in hands free mode The identity of the caller is displayed on the screen To activate Terminal idle Corresponding LED lights up When your caller hangs up interphony mode remains...

Page 25: ...new voice message x new voice messages Enter your personal code Display name of sender with date time and ranking of message Consult Listen to message When you have listened to the message do one of t...

Page 26: ...ng Number of messages received New text message New text messages Read message Read msg Display name of sender with date time and ranking of message Use one of the following o Scroll message Scroll ms...

Page 27: ...Enquiry off o Hang up your phone is ringing then answer the call You are on the line with your first contact If you make an error hang up your telephone will ring and you will recover your first call...

Page 28: ...contact to answer before transferring the call Transfer press to perform the transfer Transfer between two outside calls is not generally possible depends on country concerned and system configuratio...

Page 29: ...of the following Hold press hold to recover the call on hold Hang up your phone is ringing then answer the call Select the call on hold icon from the conversation screen Select the tab which is displa...

Page 30: ...ne This feature is accessible via a programmed key If the parked call is not recovered within a preset time default value 1 min 30 it is transferred to the operator 3 9 Intrusion into an internal conv...

Page 31: ...key to cancel Filtering is indicated on the manager s telephone by the icon corresponding to the screening programmed key 4 3 Call pick up You hear a telephone ringing in an office where no one can a...

Page 32: ...programmed key Into group In group by default Belonging to a group does not affect the management of direct calls A specific telephone within a group can always be called by using its own number 4 5 C...

Page 33: ...contact s name Spell name o Send Send message o Exit End of broadcast 4 9 Sending a recorded message to a number or a distribution list Voice mail new voice message x new voice messages Enter your per...

Page 34: ...e defined number Use one of the following o Select the forward icon o Reach the Menu page Forward Other forward Other fwd Select the forward type to program o Forward on busy o Forward on no reply o F...

Page 35: ...ledged If you have a key programmed with this feature you can access the feature directly If the associated number is defined you can directly select it as the forwarding destination Cancel call forwa...

Page 36: ...can leave a text message on your terminal which will be displayed on the screen of the terminal calling you Text mail new text message x new text messages Fwd to text Choose the type of message Sendi...

Page 37: ...lls to business account numbers Reach the Menu page Settings My services Consultation Additional services Business account code Number of business account Number required 6 2 Finding out the cost of a...

Page 38: ...l new voice message x new voice messages Enter your personal code Perso options Greeting msg Perso greeting Record message End End of recording Use one of the following o Accept Apply o Restart Re rec...

Page 39: ...sswords provided does not contain all the possibilities 7 5 Adjusting the audio functions Reach the Menu page Settings Phone Ringing Enter your password if required and apply 7 5 1 Choose the tune Sel...

Page 40: ...g To activate o One beep before ringing Three beeps before ringing To deactivate End To adjust other audio features 7 5 6 Adjust ringer volume while a call arrives Your telephone rings Adjusting the r...

Page 41: ...the key to program Enter your password if required and apply Use one of the following o Speed dial To program a number o Services To program a function If the key is already programmed Use one of the...

Page 42: ...amming an appointment reminder You can define the time of a temporary reminder one in 24 hours Reach the Menu page Appointment Appoint Enter time of appointment Dial the number of the appointment dest...

Page 43: ...ber the voice mail number or the pager number Reach the Menu page Settings My services Associate Enter your password Apply Modify Select the new associated number o Enter the new associated number o S...

Page 44: ...wideband headset can also be installed for optimized sound quality When you plug the jack accessory in the jack a popup asks you for the type of accessory Headset Handsfree Loudspeaker A specific ico...

Page 45: ...e phone This label is an example and does not represent the one placed on your phone Date code right Technical code left 7 19 2 Software version The software version can be viewed on the phone by foll...

Page 46: ...system you have to enter a phone number of distant OXE system after prefix to locate the conference For more information contact you administrator 8 2 Join a Meet me conference Once set up by the con...

Page 47: ...ent changes this logged out status by pressing the display key associated with this function Wrap Up After each ACD call the agent automatically assumes Wrap up mode During this mode the agent does no...

Page 48: ...f the supervisors are absent not available or reject the request 9 4 Close an agent session LogOff LogOff Enter your personal password Apply The session is closed 9 5 Supervisor station The supervisor...

Page 49: ...t and his caller by an audible beep and the supervisor can cut in on the conversation at any time If the agent on hooks or if the supervisor presses the Help key only the supervisor and the caller wil...

Page 50: ...and 3 pole Corded Monaural Wideband Headset 3GV28047AD Plantronics HW510N Quick Disconnect QD Cables Jack 3 5 mm 4 pole and 3 pole Corded Binaural Wideband Headset 3GV28048AD Plantronics HW520N Quick...

Page 51: ...ur deskphone For more information about 8115 8125 Audioffice see the user manual of the device 10 2 1 Box content 8115 Audioffice 8125 Audioffice Alcatel Lucent 8115 Audioffice base Alcatel Lucent 812...

Page 52: ...just volume Receive and End a call Bluetooth pairing 10 2 3 Set up Once installed to benefit from the best sound quality avoid placing any objects walls or cumbersome objects within a range of 20cm 1...

Page 53: ...of the Bluetooth device paired Long push the volume button until you hear a sound signal A Pairing mode waiting for connection message allows you to pair your Alcatel Lucent 8125 Audioffice in your de...

Page 54: ...Lucent 8125 Audioffice volume button to use it as a conference device To end the call hang up the call from the phone Muting a call can be done with the Audioffice Mute button or thru the Alcatel Luce...

Page 55: ...dioffice To receive and end a voip call use your Alcatel Lucent softphone application Insert the cable suitable to your smartphone into the matching cable adapter Place the cable in the cable hole Sli...

Page 56: ...llows selecting between 2 operation modes Follows the cadence the relay follows exactly the ring signal Hold mode the relay is held for 0 7 s after the ring signal is gone It erases some of the ring p...

Page 57: ...he device Phone set connected over IP and to an external power suply Connected to the DC power jack of the deskphone by using DC Japan cable Connected to the power supply of the device Connected to th...

Page 58: ...rence and must be removeable 1 Put the support on the back side of the phone 2 Slide it to top side and make sure the 4 hooks hold the metal foot 3 Attach the magnetic alphabetic keyboard to the metal...

Page 59: ...he appropriate adapter Use the following kit which contains a 3 pole to 4 pole jack adapter and a RJ11 to SATA adapter 80x8S SATA RJ11 JACK 4 3 POLE CABLES 3MG07058AA A 3 pole to 4 pole jack adapter t...

Page 60: ...d Alcatel Lucent Enterprise s platforms It certifies proper inter working with applications or devices of the partner Results of certification tests for headsets can be consulted in the Technical Docu...

Page 61: ...in Depth with wall mounting kit and handset Height 204 mm 8 03 in 204 mm 8 03 in Weight 1340 g 1340 g Adjustable foot stand range 25 60 25 60 Color Moon grey Moon grey Display 100 x 160 pixels 4 grey...

Page 62: ...Depth on a table 130 mm 5 in 114 mm 4 5 in 114 mm 4 5 in Height 30 mm 1 2 in 53 mm 2 1 in 53 mm 2 1 in Weight 170 g 1497g 3 3 lbs 1497g 3 3 lbs Adjustable foot stand range Color Black and silver Black...

Page 63: ...4 keys module with clip 3MG07032WW Premium Add on 40 keys module with clip 3MG07033WW Premium Add on 40 key modules paper labels x50 3MG27116AA Wide Band Comfort Handset 3MG27032AA Magnetic Alphabetic...

Page 64: ...sharp metallic objects To prevent injury before each use ensure sharp metallic objects are not stuck to the earpiece and microphone Avoid using phones during an electrical storm There may be a remote...

Page 65: ...consulting the dealer User Instructions Use this product in temperatures between 5 C to 45 C 23 F to 113 F This product is intended for use in an indoor environment only This apparatus is Hearing Aid...

Page 66: ...functions and applications accessible via the keys associated with the words on the screen Perso page Contains call line keys allowing supervision of calls and programmable call keys Info page Contai...

Page 67: ...all the second contact Conference Confer Make calls via your programmed call keys Press the desired programmed call key Perso Programming direct call keys Press the I key or Settings Phone Key program...

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Alcatel-Lucent Premium DeskPhone 8029s, User Manual

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