Alcatel-Lucent OmniTouch Contact Center, Phone Manual, Page: 35 / 52

3.12.2 Manual Opening of a Group
Role: This function lets you activate the possibilities of the CC calls to the group in which you
are assigned.
Prerequisites: This function is available if the set has the "Close/Open" programmable key.
Procedure:
1. Press the "Close/Open" programmable key.
The following screen is displayed:
___change-begin___
___change-end___
2. Enter your password.
The following screen is displayed:
___change-begin___
___change-end___
3. To validate the request to open the group, press the "Apply" softkey.
The following screen is displayed:
___change-begin___
___change-end___
The icon associated with the "Close/Open" programmable key also takes into account
automatic closing/opening of the corresponding group, handled by the system:
*
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