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___change-end___
Note 1:
This password request is required or not according to the system management.
2. Enter your password.
The following screen is displayed:
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3. Enter either:
•
the assigned group number (PG number), or
•
press the "List" softkey, then select the group number that you want to join.
The following screen is displayed:
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•
press the "Apply" softkey.
Note 2:
It is possible to activate the headset if this function is available on your set (see
).
Results: Once the "LogOn" procedure has been accepted, the display screens depend on the
agent state:
-
Agent assigned and available in an open group:
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-
Agent assigned and unavailable for an open group:
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Chapter
2
)
2-4
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Summary of Contents for OmniTouch Contact Center
Page 6: ... 0 4 ...
Page 10: ...Chapter 1 1 4 ...
Page 18: ...Chapter 2 2 8 ...
Page 48: ...Chapter 6 6 4 ...
Page 50: ...Chapter 7 7 2 ...