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8. Warranty, guarantee and liability
8.1 Warranty for defects
Alber guarantees that the e-fix is free of defects at the time of delivery. This warranty expires 24 months after the date of delivery of the
e-fix.
8.2 Guarantee of durability
Alber provides a 24-month durability warranty for your e-fix.
The durability guarantee does not include:
Devices whose serial numbers have been tampered with or removed.
Wear parts such as tyres, operating elements and the spokes.
Defects caused by normal wear, incorrect handling including non-compliance with the instructions in this operating manual, accidents,
reckless damage, damage caused by fire, water, force majeure and other events that are outside the control of Ulrich Alber GmbH.
Parts that may need to be serviced or replaced as part of normal use (e.g. tyre change).
Device inspection without detection of a fault or defect.
8.3 Liability
Alber GmbH as the e-fix manufacturer shall not be liable for the safety of the product, if:
The e-fix is incorrectly handled
The e-fix is not serviced at the prescribed two-year intervals by an authorised specialist dealer or Alber GmbH
The e-fix is operated in contravention to the instructions in this operating manual
The e-fix is operated with insufficient battery charge
The e-fix is repaired or modified by a person not authorised to carry out such work
Third-party parts are attached to the e-fix
Parts of the e-fix have been removed
