Copyright © 2020
Alazar Technologies Inc.
22
ATS9353 User Manual
Installation Troubleshooting
If you are experiencing difficulties using AlazarTech digitizers on your Linux
system, please ensure that the following packages are all installed:
•
alazar-front-panel
•
libats
•
driver package for your board (with the corresponding distribution)
If these packages are installed, but the AlazarFrontPanel application does not
detect your board, please run the following command at a prompt:
$ lsmod | grep -i ATS
If this command shows no output, the driver for your board did not start. To
know more, run the following command:
$ /usr/local/AlazarTech/bin/ats9353.rc start
If there is a "Required key not available" message in the output, it indicates that
the driver will not load because of a signature issue. On kernels where the
EFI_SECURE_BOOT_SIG_ENFORCE config is enabled, third-party drivers cannot
load if UEFI Secure Boot is active. The simplest solution is to disable secure boot
in the UEFI BIOS settings.