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Interlogix Concord Installation Guide - Verizon VoLTE

The LTE Module for Concord 4 enables wireless reporting of all alarms and other system events from the Interlogix
Concord 4 control panel using the LTE wireless cellular network. The module can be used as the primary
communication path for all alarm signaling, or as a backup to a telephone line connection to the central monitoring
station. The wireless alarm signaling and routing service is operated by Alarm.com. The Concord 4 LTE module also
features integrated support for Alarm.com’s emPowerTM solution with built-in Z-Wave capabilities.

The module interfaces with the Concord panel data bus and is powered by the panel battery or an auxiliary 12 VDC
power supply. Status LEDs on the LTE module indicate bus and cellular network communications.

Compatibility

The module can be used on Concord 4.0 and higher to enable Alarm.com’s interactive suite of services. This module is
not compatible with Concord 3.x panels or below.

Specifications

Compatibility

Concord panels with software versions 4.0 and higher

Power requirements

12 V nominal, 65 mA (continuous) 1600 mA
(instantaneous peaks) maximum (from panel or
auxiliary power
supply)

Cellular network

Verizon LTE

Power/data bus

One 4-wire SuperBus 2000 auto addressing
power communication data
bus

Indicators

One module/panel communication status LED, one
module power LED, one automation LED, three wireless
communication status LEDs

https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst…

Updated: Wed, 04 Mar 2020 15:12:44 GMT

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Summary of Contents for Knowledge Base Verizon VoLTE

Page 1: ...liary 12 VDC power supply Status LEDs on the LTE module indicate bus and cellular network communications Compatibility The module can be used on Concord 4 0 and higher to enable Alarm com s interactiv...

Page 2: ...sing Case color Belgian gray Case material High impact ABS plastic Main module components Components description Component Function PWR LED Indicates module power status https answers alarm com ADC Pa...

Page 3: ...n MMCX antenna connectors The larger antenna connects to connector 1 the smaller antenna connects to connector 2 Module status LEDs Indicates communication with the LTE network report errors and signa...

Page 4: ...ashes every time a data packet is received from the panel L3 LTE communication LED L3 flashes every time a data packet is received from the LTE radio L4 LTE signal level LED L4 flashes zero to five ti...

Page 5: ...efore installation For more information see Account Creation 2 Turn off the Access Code Lock feature on the panel This feature must be off for the system to communicate with Alarm com 3 Installation i...

Page 6: ...ly connect the GND and 12V terminals After two minutes LTE status LED L4 will flash between one and five times to indicate the LTE signal strength level where five is the strongest signal Note Alarm c...

Page 7: ...proper operation Both antennas are pre installed for convenience The larger antenna will be connected to antenna connector 1 and the smaller antenna will be connected to antenna connector 2 3 For opti...

Page 8: ...own in Figure 5 Note The module can also be powered off the SuperBus2000 two amp power supply 600 1019 but should not be powered directly off the panel Figure 5 Wiring Terminals 3 If required connect...

Page 9: ...set to off for the system to communicate with Alarm com The module PWR LED should turn on After a few seconds the module BUS and AUTO LEDs should flash to indicate successful communication with the pa...

Page 10: ...ered The yellow and green LEDs indicate the message status The top LED is not used Red LED On The module is in range and registered with the network Off The module is out of range and not registered w...

Page 11: ...Blinks Blinks Module in range sending first message currently sending message 6 Blinks On Blinks Module out of range first message sent currently sending message 7 Blinks On Off Module out of range fi...

Page 12: ...f the panel and re insert it If the error is still observed try a different module Finally if that does not fix the problem try a different panel 2 then 4 The module provisioning process could not be...

Page 13: ...System Programming 0003 for module to communicate 8 If it persists the account may have been set up incorrectly Contact Alarm com Technical Support You will be asked to check the serial number of the...

Page 14: ...st be deleted before it can join a new network LED L3 green or yellow L3 flashes with every communication between the module and its radio unit in Idle Mode and with every communication with Alarm com...

Page 15: ...s The device you attempted to add into a Z Wave network was not successfully added 6 blink No Home ID present lasts until the module connects to Alarm com and is configured When the LTE module first c...

Page 16: ...unication with panel L3 Communication with Alarm com L4 Alternates two seconds on then two seconds off L5 Inactive Troubleshooting Testing Tips Check LTE status LED L1 to see if it is flashing any err...

Page 17: ...abled See Table 7 for a reference of the codes displayed Sensor 96 text Module serial number Table 7 Central Station Reporting Bits Reporting bit Description B Phone Test E Alarms F System trouble G S...

Page 18: ...rning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation bet...

Page 19: ...vice contains FCC ID RI7LE910SV IC 5131A LE910SV https answers alarm com ADC Partner Installation_and_Troubleshooting Panels Interlogix_Concord Interlogix_Concord_Inst Updated Wed 04 Mar 2020 15 12 44...

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