General:
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Warranty
Warranty is in addition to your statutory and other legal rights. Warranty becomes effective from
date of installation. To validate and start the warranty, you must return your completed warranty
registration card and return it in the prepaid envelope or alternatively visit the aKW website and
complete the online registration form for your product.
Refer to the product identification label on the outer case of the product or the outer packaging
for product details.
Warranty applies to all moving and serviceable parts against any manufacturing defects, faulty materials or poor
workmanship.
Warranty covers your shower waste water pump against any defect in materials or workmanship for 5 years
from the date of installation. Within this period we will resolve defects free of charge by repairing or replacing as
we may choose.
To be free of charge work must only be undertaken by aKW or our approved agents in the UK or the Republic of
Ireland and with prior agreement.
any action taken under this warranty does not extend the stated 5-year expiry date.
NOT COVERED BY THIS WARRANTY
Warranty excludes general wear and tear through usage and this does not apply to inappropriate use,
inappropriate cleaning, damage or defects that result from unauthorised modifications or repairs, accidental
damage, lack of maintenance including the build up of grime, dirt, hair, lime-scale, water-borne debris or from
water freezing damage. Damage caused by the use of other products with the M-Series DigiPumps that are not
shown in this manual.
This does not cover components that are subject to general wear and tear such as filters, seals, O-rings and
washers or non-return valves.
Servicing should be carried out at regular intervals of no more than 12 months and more frequently in hard
water areas (heavy lime scale areas). In the unlikely event that any problems are encountered with the product’s
performance on installation, you must obtain guidance/authorisation from AKW Technical Enquiries and be able
to supply proof and date of purchase before any action is taken.
locate the product
identification label
