Akuvox R15P User Manual Download Page 64

Page: 64 / 64



The pendant is in factory test mode. This issue is caused by pressing the pendant

button when you install the battery. Please install the battery again without

pressing the button.

Issue 6 The pendant is flashing red when i press it.



The pendant doesn’t match with the phone



The pendant is over the using range after it learned. The maximum range is

about 250m.



The phone is in warning status after the pendant learned.

Issue 7 Pendant is flashing yellow



Reinstall the battery



Pendant is in low battery power status

Issue 8 The pendant is light off



The battery runs out of power



The pendant is in idle status

Summary of Contents for R15P

Page 1: ...1 Akuvox Big Button SIP Phone R15P User Manual ...

Page 2: ...9 Conference 13 2 10 Call pickup 14 2 11 Group pickup 14 2 12 Speed dial 14 2 13 Auto redial 15 2 14 Hotline 15 2 15 Intercom 16 2 16 Emergency Call 16 2 17 RF Number optional 17 2 18 Health care Auto Answer Number 17 2 19 Remote Mode Switch 17 3 Settings 18 3 1 Language 18 3 2 Data Time 18 3 3 Ringtones 19 3 4 Phone Volume 19 3 5 Phone Tone 20 3 6 Backlight 20 3 7 RF Keys Status optional 20 3 8 R...

Page 3: ... 4 4 Network Basic 35 4 5 Network Advanced 36 4 6 Phone Time Language 39 4 7 Phone Preference 41 4 8 Phone Call Feature 41 4 9 Phone Voice 45 4 10 Phone Key Display 47 4 11 Phone Ringtone 48 4 12 Phone Tones 49 4 13 Phone Replace rule 50 4 14 Phone Dial Now 51 4 15 Phone Action URL 52 4 16 Phone Multicast 54 4 17 Phone Emergency Call 55 4 18 PhoneBook Local Phone Book 56 4 19 Phone Call Log 57 4 2...

Page 4: ... the pendant to call out the predefined number for emergency help Based on the SIP standard the Akuvox R15P has been tested to ensure comprehensive interoperability with equipments from VoIP infrastructure leaders enabling service providers to quickly roll out competitive feature rich services to their customers Akuvox R15P is very easy to understand configure and deploy The web interface is desig...

Page 5: ... Auto answer Redial DND Local 3 Way Conference Volume Adjustable Tone Adjustable Ring tones Selectable Speed Dial Hotline Network Packet Capture Country Tone Signal Direct IP call Auto Redial Call Return Dial Plan Action URL URI Phonebook 500 entries Blacklist 100 entries Call logs 100 entries Remote mode switch Health Care Multi Language Support Audio Feature HD Voice with high volume Hearing Aid...

Page 6: ...Keypad on the phone and Auto Provisioning SNMP TR069 Security Feature Support HTTPS SSL Support SRTP for Voice Data Encryption Support Login for Administration SIP Over TLS Physical Feature Audiocodes Chipsetsss 2 9 132x64 Graphical LCD with Backlight 25 Keys with 1 SOS key 4 Soft Keys 3 Image Programmable Keys 3 LED Lights 1 Power Light 1 Handfree Light and 1 SOS Light Up to 10 Wireless Emergency...

Page 7: ...such as History Favorites Redial Call Return HotDesking XML Browser DND Menu MSG S tatus Book FWD PickUp Gro up PickUp Intercom Speed Dial and so on Tone key Turn down or turn up the tone by pressing the key or the key Volume key Turn down or turn up the volume by pressing the key or the key ...

Page 8: ...ncoming call Redial key View the Missed Calls Incoming Calls and Dialed Calls Speaker key Make the phone into hands free mode Memory key Dial out the pre configuration relative number Digital Keyboard Inputting the phone number or DTMF 1 4 Installation Check package contents Name Quantity SIP IP Phone unit 1 Pendant optional 1 ...

Page 9: ...upports POE Step 2 Connect to the Internet Connect one end of the RJ 45 Ethernet cable to the Internet port at the back of the Akuvox R15P and the other end to wall network jack Step 3 Connect the computer Connect one end of the RJ 45 Ethernet cable to the PC port at the back of the Akuvox R15P and the other end to the Ethernet port on you computer Step 4 Configure the device Launch the web browse...

Page 10: ...ds to match with IP Phone After learning users can use pendant to call out the emergency number Please refer to the chapter 3 7 for detail NOTE 1 Each phone has its own IP address you can check in Status interface 2 Pendant uses button battery ...

Page 11: ...ess softkey Use soft key to choose the call click to dial out 3 Press the Redial key twice to call the last number called or press Redial key to enter All Calls interface to choose the number to dial out 4 Press the pendant to dial out the predefined number Please refer to chapter 3 7 for detail 2 3 Answer a call 1 If User is not on another phone lift the handset to use or press the Speaker key to...

Page 12: ...s side if configured IP phone will send a SIP message to server to turn on DND on server side if you press DND when DND is off DND Off Code The Code used to turn off DND on server s side if configured IP phone will send a SIP message to server to turn off DND on server side if you press DND when DND is on 2 6 Call waiting Enable Call Waiting to ensure that the third party incoming call can be rece...

Page 13: ...P can only support one way to transfer the call during the conversation Blind Transfer Transfer talking directly to the other party without any negotiation Press transfer softkey or Key during the call enter the number you want then click transfer key again 2 9 Conference You can use the local conference feature to hold a 3 way conference by pressing the softkey to invite the current talking and o...

Page 14: ... Group pickup can answer group s user incoming calls Group pickup needs to set group members 1 Set group pickup via phone interface PATH Phone Key Display Soft key Function Key setup the Type as Group Pickup enter the pickup number in Value and select the corresponding account 2 Use group pickup feature When anyone in group receives an incoming call you can press the group pickup key to answer Not...

Page 15: ...default 3 To configure Interval and Times 4 Then click Submit to save the changes 2 14 Hotline The Hot line refers to the number you often dial You can set hot lines in the phone the phone will dial the hot line number automatically when you pick up the handset press the hand free or the account key Also you can set the delay time of dialing the hot line number then the phone will dial the hot lin...

Page 16: ... silent mode when picking up the intercom call so that the other will not hear you 2 16 Emergency Call This feature is specially designed for the elders When the user needs help he she can press SOS key or pendant Please refer to the chapter 3 7 to dial out for emergency help R15P can call out for three predefined numbers in a loop each number will be called for 60s by default When called side rec...

Page 17: ... to save 2 18 Health care Auto Answer Number Users can preconfigure many auto answer numbers in website If the incoming number matches a stored AA number handfree will be activated on R15P Then the elder can answer the call without moving Note Please use comma to separate these numbers 2 19 Remote Mode Switch During the specified calling like Emergency call or RF Number call the other side can con...

Page 18: ...Basic Setting Date Time Format Setting Access the Time Format in Format Setting interface then press the Left or Right Soft key to select the time format 12Hour or 24Hour In the Date Time Format interface press the or key on the phone keyboard to access the Date Format Press softkey to select the date format to process setting The phone supports six Date formats The selected date format will appea...

Page 19: ...tone via the phone interface access Menu Settings Basic Setting Ring Tones 3 4 Phone Volume 1 The Volume key can be used to adjust the volume of handset hands free or headset during a call Also the key can be used to adjust the ring tones volume in the Idle mode 2 Adjust the volume via the phone interface access Menu Settings Basic Setting Phone Volume In the Volume Setting interface access the Ha...

Page 20: ... send the heartbeat it is used then the phone will receive the time of last heartbeat message If the phone don t receive the hearbeat message in 26 hours from the pendant the phone will warning and the Last Recv Time will time again If the phone is warning enter the RF Keys Status interface to disable alarm function There are 4 statuses will cause the phone warning after the pendant learned The pe...

Page 21: ...and number The Akuvox R15P can store up to 500 entries contacts You can add edit delete search or call any contact from the Local Phone Book Add contact manually Add contacts manually from the Local phone book via Phone interface Press Phone book Local phone book All Contacts Select the relevant group For example contacts and Press the soft key to enter All Contacts 1 Press the soft key to enter t...

Page 22: ... Press soft key then enter the keywords to search contacts Input keywords such as name any character of number or whole phone number press softkey to enter the Search Contacts interface 3 9 2 Blacklist 100 Blacklists contacts are available with Akuvox R15P IP phone You can add edit delete search or call contact Any calls from the number in the blacklists will be rejected PATH Press Phone book Blac...

Page 23: ...he History 3 11 SIP account management Register an account Register an account via phone interface 1 Press soft key to enter setting interface to select advanced setting input password password admin to select account 2 Press softkey 3 Select Enable in the account activation status area 4 Input the label display name register name account password and SIP server separately 5 Press softkey to save ...

Page 24: ...put the IP address Subnet mask Gateway DNS 1 and DNS 2 in the corresponding area Press softkey to save 3 12 2 PC Port 1 In the Network Settings interface press or soft key to select PC Port press softkey to enter PC Port configuration interface 2 In the PC Port configuration interface press or soft key to select Bridge mode or Router mode 3 Configured Bridge mode there will pop up Reboot Phone Pre...

Page 25: ...nfigure the functionality Enable VID Priority 3 When the VID is not empty press softkey to save it 3 13 Webserver In the Advanced Setting interface press or soft key to select WebServer press softkey to access the disable enable WebServer settings 3 14 Reset to factory In the Advanced Setting interface press or soft key on the phone keyboard to select Reset to factory Press soft key to access the ...

Page 26: ...ft key to reboot the phone 4 Web interface Web user interface we will used Web UI for short in the following context which is used for user or administration to check or change the IP SIP phone s settings Enter the Phone IP into the web address bar then input user name and password to login in user name password admin admin by default ...

Page 27: ...the device s Networking status LAN Port such as Port Type which could be DHCP Static PPPoE Link Status IP Address Subnet Mask Gateway Primary DNS server Secondary DNS server Primary NTP server and Secondary NTP server NTP server is used to synchronize time from INTERNET automatically Account Information To display device s Account information and Registration status account username registered ser...

Page 28: ...ions Description SIP Account To display and configure the specific Account settings Status To display register result Display Label Which is displayed on the phone s LCD screen Display Name Which is sent to the other call party ...

Page 29: ...sed for redundancy it can be left blank if there is not redundancy SIP server in user s environment Outbound Proxy Server To display and configure Outbound Proxy server settings An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server Note If configured all SIP request messages from the IP phone will be sent to the outbound proxy serve...

Page 30: ...30 4 3 Account Advanced ...

Page 31: ...31 ...

Page 32: ...scription DTMF To display and configure DTMF settings Type Support Inband Info RFC2833 or their combination How To Notify DTMF Only available when DTMF Type is Info DTMF Payload To configure payload type for DTMF Note By default DTMF type is RFC2833 which is the standard Type Inband uses inband frequency to indicate DTMF tone which is most used to be compatible to traditional telephone server Type...

Page 33: ...ill play MOH from configured server Music Server Address To configure MOH server address Session Timer To display or configure session timer settings Active To enable or disable this feature If enable the ongoing call will be disconnected automatically once the session expired unless it s been refreshed by UAC or UAS Session Expire Configure session expire time Session Refresher To configure who s...

Page 34: ...designated account Conference To select Local or network conference Type To select desired conference type Conference URI If network conference is selected a network conference URI is needed to be input User Agent One can customize User Agent field in the SIP message If user agent is set to specific value user could see the information from PCAP If user agent is not set by default user could see t...

Page 35: ...atic IP If selected you have to set IP address Subnet Mask Default Gateway and DNS server manually PPPoE Use PPPoE username password to connect to PPPoE server PC Port To display and configure PC Port settings As Bridge If selected IP phone will act as a switch to route all incoming and outgoing packets from PC port As Router If selected IP phone will act as a router to route all incoming and outg...

Page 36: ...36 4 5 Network Advanced Sections Description LLDP To display and configure LLDP settings LLDP Active To enable or disable LLDP feature Packet interval To configure the interval for LLDP admin message ...

Page 37: ... can configure VLAN setting for both ports respectively Active To enable or disable VLAN feature for designated port Vid To configure VLAN id for designated port Priority To select VLAN priority for designated port Note Please consult your administrator for specific VLAN settings in your networking environment QoS To display and configure QoS settings SIP QoS To configure QoS value for all SIP mes...

Page 38: ...To display and configure 802 1x settings 802 1x Mode To enable or disable 802 1x Identity To input identity if 802 1x is enabled MD5 password To input MD5 password if 802 1 is enabled VPN To display and configure VPN settings Active To enable or disable VPN feature Upload To upload VPN client configuration file which is used to connect to VPN server Note For now IP phone can only support OpenVPN ...

Page 39: ...e language Format Setting To configure time display settings Time Format Determine what format to display on Phone UI 12 hour 24 hour Date Format Determine what format to display on Phone UI for Date Display Mode Determine what mode to display Time Date on Phone UI Type To select how to configure time it could be set by ...

Page 40: ...address it takes effect if primary NTP server is unreachable Update interval To configure interval between two consecutive NTP requests Note NTP Network Time Protocol is used to automatically synchronized local time with INTERNET time since NTP server only response GMT time so that you need to specify the Time Zone for IP phone to decide the local time Daylight Saving Time To display or configure ...

Page 41: ... audio track is changed during a call it will be back to headset mode after you hangup the call Key Press Sound To configure the sound volume for key press Volume The valid volume range is from 0 15 by default it s 8 Ringtone Volume To configure the sound volume for ringtone Volume The valid volume range is from 0 15 by default it s 8 4 8 Phone Call Feature ...

Page 42: ...42 ...

Page 43: ...ting callee Auto Redial Auto redial allows IP phones to redial an unsuccessful call for designated times within designated interval Auto Redial To enable or disable auto redial feature Auto Redial Interval Determine the interval between two consecutive attempts Auto Redial Times Determine how many times to redial DND DND Do Not Disturb allows IP phones to ignore any incoming calls Return Code when...

Page 44: ...one by sending HTTP or HTTPS requests The specific action could be answering an incoming call hangup an ongoing call and so on Allowed Access IP List To configure the allowed host address Note For now IP phone can only support IP address IP address list and IP address pattern as allowed hosts Key As Send Key As Send allows you to disable send key or assign pound key as send key Others Return Code ...

Page 45: ...urring It can facilitate speech processing and deactivate some processes during non speech section of an audio session It can avoid unnecessary coding or transmission of silence packets in VoIP applications saving on computation and network bandwidth CNG Comfort Noise Generation Allow IP phone to generate comfortable background noise for voice communications during periods of silence in a conversa...

Page 46: ...k congestion timing drift or route changes The jitter buffer located at the receiving end of the voice connection intentionally delays the arriving packets so that the end user experiences a clear connection with very little sound distortion IP phones support two types of jitter buffers fixed and adaptive Fixed Add the fixed delay to voice packets You can configure the delay time for the static ji...

Page 47: ...ows user to assign specific feature to the designated function keys For function keys the available features list N A DND Menu MSG Status Book Fwd PickUp Group PickUp Intercom Speed Dial History Favorites Redial Call Return Hot Desking XML Browser Note SOS Key only can be used as Emergency call and Memory Key can only used as speed dial key Display Backlight Intensity To adjust the backlight inten...

Page 48: ...for instructions how to make ringtone files System ringtones files cannot be deleted thus user can only delete uploaded ringtones Distinctive Ringers Distinctive ringers allow different incoming calls to trigger distinctive ringtones The IP phone will check Alert Info header inside the incoming invite SIP message And strip out the URL or keyword inside the Alert Info header from the specific URL o...

Page 49: ...on Tones Allows user to select a specialized tone sets classified by countries or to customize own tones Note Available country tones sets are China Spain Luxembourg Sweden Taiwan Belgium Denm ark Finland Germany Netherlands Norway Portugal ...

Page 50: ...on for replace rule you can modify related accounts prefix and replace Area Code Area codes are also known as NPAs Numbering Plan Areas They usually indicate different geographical areas within one country If entered numbers match the predefined area code rule the IP phone will automatically prefix outgoing number with area code Note There is only one area code rule supported ...

Page 51: ...nated delay time if it match any dial now rule Rules Modify Allow user to modify selected rules information for dial now rule user can modify related accounts Dial now Rule itself Area Code Area codes are also known as NPAs Numbering Plan Areas They usually indicate different geographical areas within one country If entered numbers match the predefined area code rule the IP phone will automaticall...

Page 52: ...Completed When the IP phone completes startup Registered When the IP phone successfully registers an account Unregistered When the IP phone logs off the registered account Register Failed When the IP phone fails to register an account Off Hook When the IP phone is off hook On Hook When the IP phone is on hook ...

Page 53: ...d When the IP phone disables the no answer forward Transfer Call When the IP phone transfers a call Blind Transfer When the IP phone blind transfers a call Attended Transfer When the IP phone performs the semi attended attended transfer Hold When the IP phone places a call on hold UnHold When the IP phone retrieves a hold call Mute When the IP phone mutes a call UnMute When the IP phone un mutes a...

Page 54: ...n Multicast Setting To display and configure the Multicast setting Paging Barge Choose the multicast number the range is 1 10 Paging priority Active Enable o disable the multicast Priority List To setup the multicast parameters Listening Address Enter the IP address you need to listen Label Input the label for each listening address ...

Page 55: ...econds by default in a loop Emergency Call Number Enter phone number or IP address you need Emergency Call Timeout The range is from 5s to 60s 60s by default Emergency Voice Message When during emergency call the callee party will hear the specified voice message every 5s The callee party need to press 5 to ensure the emergency call is received Voice Message it will show the tone you uploaded User...

Page 56: ...t all local contacts Favorites To display or edit favorites contacts Black List To display black list contacts Search To search designated contacts from local phonebook Dial To dial out a call or hangup an ongoing call from Web UI Note For this feature you need to have the remote control privilege to control IP phone via Web UI Please ...

Page 57: ...ame related ringtone or description Import Export To import or export the contact or blacklist file 4 19 Phone Call Log Sections Description Call History To display call history records Available call history type are All calls Dialed calls Received calls Missed calls Forwarded calls HangUp To click to hangup ongoing call on the IP phone 4 20 Upgrade Basic ...

Page 58: ...e it s right file format for right model Firmware version To display firmware version firmware version starts with MODEL name Hardware Version To display Hardware version Reset to Factory Setting To enable you to reset IP phone s setting to factory settings Reboot To reboot IP phone remotely from Web UI 4 21 Upgrade Advanced ...

Page 59: ...ug and Play once PNP is enabled the phone will send SIP subscription message to PNP server automatically to get Auto Provisioning server s address By default this SIP message is sent to multicast address 224 0 1 75 PNP server address by standard DHCP Option To display and configure custom DHCP option ...

Page 60: ...tion it should be configure only configure filed is ciphered with AES otherwise left blank Automatic AutoP To display and configure Auto Provisioning mode settings This Auto Provisioning mode is actually self explanatory For example mode Power on means IP phone will go to do Provisioning every time it powers on System Log To display syslog level and export syslog file Syslog level From level 0 7 T...

Page 61: ...export or import configure file for IP phone 4 22 Security Basic Sections Description Web Password Modify To modify user s password Current Password The current password you used New Password Input new password you intend to use Confirm Password Repeat the new password Note For now IP phone can only support user admin 4 23 Security Advanced ...

Page 62: ...Web Server Certificate Upload To upload a certificate file which will be used as server certificate Client Certificate To display or delete Certificates which is used when IP phone is connecting to any HTTPs server Client Certificate Upload To upload certificate files this is used as client certificate Only Accept trusted Certificates If this option is enabled only trusted certificates will be acc...

Page 63: ... connection between the PC port of the device and the network port of the computer Make sure it is fine Check whether the IP address of the device is correct If it is LAN please make sure there is no IP address collision with other devices on the network Issue 4 Cannot call out Please see the network connection status of device if it is exception and then check the connection of network If the net...

Page 64: ...is flashing red when i press it The pendant doesn t match with the phone The pendant is over the using range after it learned The maximum range is about 250m The phone is in warning status after the pendant learned Issue 7 Pendant is flashing yellow Reinstall the battery Pendant is in low battery power status Issue 8 The pendant is light off The battery runs out of power The pendant is in idle sta...

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