Aktobis AG, Borsigstr. 20, D-63110 Rodgau / Germany
Email: [email protected]
Troubleshooting
Problem
Possible cause
Solution
The blue operating light is
not lit
No power supply
Check the mains plug
Little or no steam escaping
although there is enough
water in the tank
Dirt prevents the water
from seeping in or the float
from switching over.
Disconnect the unit from
the power supply and clean
it thoroughly.
The unit cannot be
switched on after cleaning
After cleaning, the steam
shaft was not fixed properly
Open the lid and fasten all
appliance parts firmly and
neatly
Abnormal smell
New device
Remove the water tank,
open the lid and leave the
tank in a cool place for
approx. 12 hrs.
Dirty water or old water in
the water tank
Clean the water tank and
then fill it with fresh and
clean water
Too little steam emission
Unit, evaporator or water
tank is calcified
Clean all components incl.
the evaporator and the
water vapour unit.
Water is dirty or has been
in the water tank too long
Clean the water tank and
then fill it with fresh water
Abnormal noises
Water in the water tank is
running out
Fill up the water tank
Unit stands on uneven
ground
Ensure that the humidifier
stands securely
White dust settles near the
unit
Lime water
Use soft (distilled) water to
fill the appliance !
