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Troubleshooting User 

Manual 

Tx800 

36 E-EQ-TX800OGWW-D-ARC 

7.2  Problems with peripherals 

If a peripheral doesn’t work: 

 

Check cabling/contacts and connections first. 

 

If the peripheral needs power supply, make sure the power supply for peripherals is activated 
in the Trux Computer Manager. 

7.2.1  Keyboard/Mouse 

If keyboard or mouse doesn’t work: 

 

Check strain relief, cabling/contacts and connections 

 

Restart the computer and, if possible, try using another keyboard/mouse. 

7.2.2  Touchscreen accuracy 

If the touch-screen accuracy is off target: 

 

Calibrate the touch-screen/stylus, using the touchscreen application. 

7.2.3  Communication 

If communication problems arise with a wireless network, GPS or GSM/GPRS products, test coverage in 
two ways: 

 

Check the computer’s software for indications of poor coverage (often indicated by an icon in 
the systray). 

 

Put another computer in the same location, to see if the same problem occurs. 

Summary of Contents for Tx800 Triton

Page 1: ...User Manual Tx800 Triton...

Page 2: ...LXE Inc RFTerm is a registered trademark of EMS Technologies Norcross GA Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other co...

Page 3: ...nterference 9 2 2 4 Vibrations 9 3 PRODUCT DESCRIPTION 11 3 1 Design and functionality 11 3 2 Typical usage 11 3 3 Connections and adapters 12 3 3 1 Interfaces and connections 12 3 3 2 Under the servi...

Page 4: ...THE TX800 29 5 1 Operating 29 5 1 1 Starting the computer 29 5 1 2 Turning off the computer 29 5 2 Touchscreen 29 5 2 1 Using the stylus to select screen objects 30 5 2 2 Calibrating the touchscreen 3...

Page 5: ...rfaces under the service lid 13 Figure 3 Brackets are available in 2 dimensions in 3 lengths see below 16 Figure 4 Locations of holes for 1 5 ball 17 Figure 5 Location of holes for 2 25 ball 17 Figure...

Page 6: ...Table of Contents User Manual Tx800 6 E EQ TX800OGWW D ARC...

Page 7: ...g Trux Solutions It provides information you need for mechanical and electrical installation of kerstr ms Trux AB Tx800 and configuration of basic functions You should Be familiar with mechanical elec...

Page 8: ...ed kerstr ms Trux AB or other manufacturers documentation related to options and peripherals Manufacturers product documentation for the Operating system and other applications Global positioning syst...

Page 9: ...nantly used to electrically isolate the Tx800 from the vehicle chassis see 4 2 1 2 2 2 Humidity moisture cold and heat Make sure the operating environment is within the standards described in Appendix...

Page 10: ...Safety User Manual Tx800 10 E EQ TX800OGWW D ARC...

Page 11: ...ofessional or Windows XP Embedded Tx800 can be used as a standalone computer or as a thin client which requires an application server The model is equipped with Pentium M or Celeron M processor built...

Page 12: ...rview connections and interfaces Connections and interfaces port lid Position Function 1 Power supply 12V DC 50W 2 Mic in 3 Audio out 4 COM2 RS232 12V 5 COM1 RS232 5V 6 VGA external monitor 7 Multipur...

Page 13: ...d need powerful computers that enable several heavy applications to run simultaneously The Tx800 comes in various configurations to meet your requirements You can select the Windows XP Professional or...

Page 14: ...the sections in this manual describing how to install the peripheral For information on use refer to the documentation that accompanies the product More peripherals can be found at www lxe com Periphe...

Page 15: ...ator to easily perform tasks while in the vehicle When positioning the computer in the vehicle carefully account for the operators working situation An ergonomically correct installation with an optim...

Page 16: ...fferent types of brackets for the Tx800 The brackets have built in shock absorption and can move in all directions Figure 3 Brackets are available in 2 dimensions in 3 lengths see below Bracket with 1...

Page 17: ...tions of the holes on the mounting surface See Figures 4 and 5 below 5 5 mm holes Figure 4 Locations of holes for 1 5 ball 8 mm holes 3 1 hole 08 mm Figure 5 Location of holes for 2 25 ball 4 Before d...

Page 18: ...f this cable to positive and the white part to negative on the DC DC converter power source and fuse it according to these specifications shown below Specification external power source Always observe...

Page 19: ...ing the power cable to the Tx700 Work from the Tx700 with the last connection being to the vehicle s power source 4 Route the cable from the Tx700 to the DC to DC converter and optionally the blackout...

Page 20: ...close as possible to the actual battery terminals of the vehicle When available always connect to unswitched terminals in vehicle fuse panel after providing proper fusing ATTENTION For uninterrupted p...

Page 21: ...X800OGWW D ARC 21 4 2 2 DC to DC Converter Connect the brown part of this cable to positive and the white part to negative on the power source DC DC converter and fuse it as shown below Figure 7 Wirin...

Page 22: ...in motion when the pedal is pressed When the vehicle stops when the pedal is released the screen is lit again Connect pins 5 green wire and 6 yellow wire to the vehicle s pedal relay by means of an i...

Page 23: ...gs for Startup and Shutdown Power for peripherals Blackout screen function Sound Ambient light sensor Defroster Please refer to the Trux Configuration Guide available on the documentation CD for detai...

Page 24: ...nd interfaces port lid Position Function 1 Power supply 12V DC 50W 2 Mic in 3 Audio out COM2 RS232 option 12V from pin 9 5 COM1 RS232 option 5V from pin 9 6 VGA external monitor 7 Multipurpose connect...

Page 25: ...h maximum power consumption of 300 mA can be supplied from these ports Use the Trux Computer Manager to configure activation of the power supply from ports Please refer to the Trux Configuration Guide...

Page 26: ...aders supported by the Tx800 1 Power on the Bluetooth scanner 2 Use the Bluetooth Device Wizard in the Microsoft Windows Control Panel to discover and manager the Bluetooth scanner connection 3 Do not...

Page 27: ...x800 comes with two mounted antennas used for WLAN GPRS communication If externally mounted antenna is needed cabling and connectors for this is available from kerstr ms Trux AB If a Bluetooth antenna...

Page 28: ...o fig 9 Figure 11 Applying the openable cable protection tube Before mounting the port lid fit the cable tube in the sockets of the chassis and lid Figure 12 Mounting the port lid The screws used for...

Page 29: ...ation CD for details on using the Trux Computer Manager 5 1 2 Turning off the computer To turn off the computer Shut down using the operating system s interface or Press the On Off button on the compu...

Page 30: ...ication 5 2 3 Adjusting brightness Figure 14 Screen Brightness Screen brightness is adjusted using the buttons or on the front s right side The screen s background lighting can be turned off by holdin...

Page 31: ...ark Off but powered Green flash very slow Operating normally Green on Suspend Green flashing slow Black out Screen Green flashing fast Over voltage shutdown Red on Over temperature Red flashing 2 UPS...

Page 32: ...Using the Tx800 User Manual Tx800 32 E EQ TX800OGWW D ARC...

Page 33: ...use detergents or any other liquid not intended for this use when cleaning the screen 6 2 Checking connections Check regularly that all connections are firmly in place and that all cables are securely...

Page 34: ...Maintenance User Manual Tx800 34 E EQ TX800OGWW D ARC...

Page 35: ...green Fuse is intact DC DC converter supplies correct voltage LED Indications on the front panel are correct section 5 2 4 7 1 2 The screen is blank If the computer is on but the screen is blank or i...

Page 36: ...lief cabling contacts and connections Restart the computer and if possible try using another keyboard mouse 7 2 2 Touchscreen accuracy If the touch screen accuracy is off target Calibrate the touch sc...

Page 37: ...el SVGA 800X600 Max 400 cd m 2 Contrast 500 1 Automatic ambient light sensor Graphics Card Intel Extreme Graphics 2 Ports Connectors 2x PS 2 Keyboard mouse 2 Serial port COM1 COM2 2x USB 2 0 port 1 Mu...

Page 38: ...kg 7 7 lb Options Flash disk 1 PC card type II Bluetooth Defroster GPRS EDGE WCDMA Hardened touchscreen external antenna Temperature Limits 30 50 C Storage 20 50 C Operating Vibration tested According...

Page 39: ...9 II Port Signals PS 2 PS2Connectors Keyboard and mouse position 10 and 11 section 3 3 PS 2 Keyboard PS 2 Mouse Pin Signal Pin Signal 1 KBDData 1 MSData 2 Reserved 2 Reserved 3 Ground 3 Ground 4 Volt...

Page 40: ...M1 Handshake 2 RXD RS232 Input COM1 Receive data 3 TXD RS232 Output COM1 Send data 4 DTR RS232 Output COM1 Handshake 5 GND Ground Ground 6 DSR RS232 Input COM1 Handshake 7 RTS RS232 Output COM1 Handsh...

Page 41: ...2 Handshake 2 RXD RS232 Input COM2 Receive data 3 TXD RS232 Output COM2 Send data 4 DTR RS232 Output COM2 Handshake 5 GND Ground Ground 6 DSR RS232 Input COM2 Handshake 7 RTS RS232 Output COM2 Handsha...

Page 42: ...ser Manual Tx800 42 E EQ TX800OGWW D ARC USB USB 2 0 x2 position 9 section 3 3 Pin Signal Type Purpose 1 VCC USB power 5V Power out 2 USB0 Input Output USB data 3 USB0 Input Output USB data 4 GND Grou...

Page 43: ...XD RS232 Output COM 4 Transmitting data 4 Reserved Not used 5 12V 3 Power out COM1 Power supply 5 VDC 6 USB Input Output USB data 7 USB Input Output USB data 8 GND Ground Ground 9 Reserved Not used 10...

Page 44: ...5 Ethernet 10 100 8 Pin Modular position 8 section 3 3 8 7 6 5 4 3 2 1 Pin Signal Function 1 TX Transmit data pair 2 2 TX Transmit data pair 2 3 RX Receive data pair 3 4 Not used pair 1 5 Not used pai...

Page 45: ...Pin Signal Function 1 CRT_R CRT Red 2 CRT_G CRT Green 3 CRT_B CRT Blue 4 N C Not connected 5 GND Ground 6 RGND Red Ground 7 GGND Green Ground 8 BGND Blue Ground 9 N C Not connected 10 GND Ground 11 N...

Page 46: ...Appendix User Manual Tx800 46 E EQ TX800OGWW D ARC III Technical Recommendations Recovery The recovery media can be ordered as a stand alone product...

Page 47: ...orm provided such copy are used for back up only and provided all copyright information contained on the originals is included in the copy Except as expressly permitted by mandatory applicable law and...

Page 48: ...wlinqswe exe Swedish version Tx800 Computer Manager Handles settings for sound light power from ports UPS start up and shutdown etc Install the application with all options checked Freefloat Access O...

Page 49: ...measures Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Operation is subject to the following two conditions 1 this d...

Page 50: ...listed below EN 61000 6 4 2001 EN 61000 6 2 2005 FCC part 15 Subpart B Additionally all models are CB certified and comply with the standard below IEC 60950 1 2001 1 st Edition EN 61000 6 2 2001 Incl...

Page 51: ...ller empfohlenen Typ ersetzen DE Attenzione Batteria al litio Pericolo di esplosione qualora la batteria venga sostituita in maniera scorretta Sostituire solo con lo stesso tipo o equivalente consigli...

Page 52: ...available for Tx800 Contact kerstr ms Trux AB for more information If any problem occur always start by reading section 7 Troubleshooting If the problem cannot be solved check with the person in charg...

Page 53: ...he environment if handled improperly a disused computer should always be taken to a recycling depot for electronic waste kerstr ms Trux AB is happy to take back disused computers and will ensure that...

Page 54: ...Dispose of used batteries according to the instructions DISCHARGED BATTERY Disposal of a Li Po battery poses a smaller threat to the environment when compared to other battery types However all used...

Page 55: ...ce que tous les crit res relatifs l environnement soient respect s Vous trouverez une liste de ces crit res en Annexe I dans les Sp cifications Ne changez pas les vis d origine avec lesquelles sont m...

Page 56: ...es p riph riques sont connect s fixez les c bles sur la partie inf rieure de l ordinateur qui comporte des trous pr vus pour les brides de c bles N oubliez pas que les syst mes d exploitation n ont pa...

Page 57: ...User Manual Tx800 Appendix E EQ TX800OGWW D ARC 57...

Page 58: ...nited States 800 664 4593 Sales 770 447 4224 General info lxe com LXE International Headquarters 32 15 29 28 20 Rf4u lxe com Repair and customer service 770 449 0154 877 493 0947 lxehelp lxe com LXE I...

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