14
15
FAQ
MAINTENANCE
Problem
Reason
Solution
The appliance
does not work
> The product is not correctly
plug or there is an electrical
problem.
> Plug the socket correctly and
check the voltage and the good
functioning of your electrical
system.
> There is a problem on the
electrical system of your
house.
Drop in the
appliance
performance
> The air inlet or outlet is
obstructed by something.
> Leave at least 50cm behind,
around and in front of the
appliance.
Abnormal noise
> Something obstructs the fan. > Make sure that no object obstructs
the air flow.
> The product has a
functioning problem.
> Contact your reseller for service
support.
The unit does not
produce hot air
> The [ FAN ] Mode is on.
> Press the [ + ] button to select
[ WARM HEAT ] Mode or [ HOT HEAT ]
Mode.
The unit
continues to
blow after being
switched off.
> This is normal: the unit's fan
shuts off a few seconds
after being switched off to
cool down more quickly.
The appliance
overheats
> Most often, overheating is
due to dust deposits.
> Remove these deposits regularly
by vacuuming the air inlet and
outlet of your appliance.
> If the problem persists, contact
your dealer for after-sales service.
The first time
the appliance
is used, it emits
smoke or an
unpleasant
odour.
> Don't worry, this means
that a drop of oil has fallen
on the heating coil during
manufacture.
> It will evaporate and this will not
happen again.
• Let the unit cool completely before handling or cleaning.
• Make sure that the appliance is off and unplug before performing any work.
• Do not immerse the appliance in water or in any other liquid.
• Do not use corrosive, abrasive or flammable products to clean the appliance.
CLEANING THE APPLIANCE: USE A SOFT CLOTH TO REMOVE DUST AT THE AIR INLETS AND OUTLETS.
STORAGE:
When not in use, store the product in a dust-free, clean, dry and ventilated place,
away from metal objects if possible. Do not place heavy objects on the unit during storage as
this may damage it.
THERMAL SAFETY - OVERHEATING PROTECTION
In the event of overheating, the safety device is automatically activated and the appliance
stops. It restarts automatically after it has cooled down. However, we recommend that you
unplug the appliance and leave it to cool for several minutes. Then restart the appliance as
normal.
ANTI-TIP SAFETY DEVICE
The unit is equipped with an anti-tip safety system, which automatically switches off the unit if
it tips over.
SECURITY
