Situation
Solution
The unit does not start.
Make sure the dehumidifier's plug is pushed completely
into the socket.
Check the house circuit breaker.
Dehumidifier has reached its preset level or the tank is full.
Tank is not in the proper position.
The dehumidifier does not dry
the air as it should.
Allow enough time for the moisture to be absorbed.
Make sure there are no curtains, blinds or furnitures
blocking the front or back of the dehumidifier.
The humidity control may not be set low enough.
Check that all doors, windows and other openings are
securely closed.
Room temperature is too low, below 5°C.
There is a kerosene heater or a vapor generating
appliance in the room.
The device makes a loud noise
when operating.
The air filter is clogged.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
Frost appears on the coils.
This is normal. The dehumidifier has an auto defrost
feature.
Water on the floor.
The hose connection may be loose.
E1, E2, P1 or P2 appear on the
display.
These are error codes and protection codes. See the
"Control panel description"
⑬
section.
The product does not work properly
11