Air Live WHP-1100 User Manual Download

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Technical Support

If assistance is required, call your supplier for help. Have the following information
ready before you make the call.

1. LED

status

2. A list of the product hardware (including revision levels), and a brief description

of the network structure

3. Details of recent configuration changes, if applicable

If it appears that more in-depth support is required, have the following information
on hand before seeking assistance:

•

What you were doing when the error occurred

•

What error messages you saw

•

Whether the problem can be reproduced

•

The serial number of the product

•

The firmware version and the debug information

From time to time updated firmware may be released. Contact your network
equipment supplier for details

Outdoor Access Point

Summary of Contents for WHP-1100

Page 1: ...User s Manual Outdoor AP WHP 1100 WHP 1120 WHP 1130 ...

Page 2: ...ny kind neither expressed nor implied including but not limited to warranty of fitness for the particular purpose for which it is intended The manufacturer may make improvements and or changes in this manual or in the product s and or the program s described in this manual at any time This document may include technical inaccuracies and or typographical errors Outdoor Access Point ...

Page 3: ...h RJ 45 LAN and ODU outdoor unit jacks One power adapter for the DC injector One mounting kit One 25 meter Category 5 waterproof cable with RJ 45 plug and ODU connector One 30 cm Reverse N M N M RG400 cable WLAN Management System software and outdoor access point user s guide in electronic form one CD ROM Outdoor Access Point ...

Page 4: ...10 ROAMING 10 HARDWARE DESCRIPTION 12 HARDWARE PRE CONFIGURATION 14 WIRELESS PRODUCT PLACEMENT GUIDELINES 15 INSTALLING THE WLAN MANAGEMENT SYSTEM 16 USING THE WLAN MANAGEMENT SYSTEM 19 AUTO DISCOVERY 19 KICK START FUNCTION 20 CONFIGURATION 22 Config Window IP Panel 22 Config Window Filter Panel 23 Config Window Wireless Panel 24 Config Window MAC Access Control Panel 26 Config Window Encryption P...

Page 5: ...IRMWARE 39 ADVANCED SETTINGS 40 BATCH MODE OPERATION 40 MANAGE WMS HOST TABLE 40 Exporting a Configuration Profile to a File 42 Importing a Configuration Profile from a File 42 FAQS 45 TROUBLESHOOTING 46 TECHNICAL SUPPORT 47 LIMITED WARRANTY 48 REGULATORY DOMAINS AND CHANNELS 51 Outdoor Access Point ...

Page 6: ...1X PANEL AUTHENTICATION OPTIONS 30 FIGURE 20 IEEE 802 1X PANEL ACCOUNTING OPTIONS 31 FIGURE 21 IEEE 802 1X PANEL RADIUS SETTINGS 32 FIGURE 22 CONFIG WINDOW TRAP SERVER PANEL 33 FIGURE 23 TRAP SERVER PANEL CLEAR ALL ADDRESS FUNCTION 34 FIGURE 24 TRAP VIEW WINDOW 34 FIGURE 25 WARNING BEFORE AP RESET 35 FIGURE 26 MONITOR COMMAND IN POP UP MENU 36 FIGURE 27 MONITOR WINDOW IDENTITY PANEL 36 FIGURE 28 M...

Page 7: ... choosing an Outdoor Access Point This guide gives comprehensive instructions on installing and using the Outdoor Access Point AP and also explains how to install and use the WLAN Management System WMS software Outdoor Access Point 1 ...

Page 8: ...tdoor Bridge connects two independent Ethernet LANs via a radio link making expensive outdoor cabling unnecessary High gain directional antennas provide the greatest possible transmission range for Outdoor Bridge and Outdoor Access Point Management tools Wireless products support the industry standard Simple Network Management Protocol SNMP and the SNMP based WLAN Management System WMS a powerful ...

Page 9: ...ill be discovered This discovery feature is based on the following techniques DHCP client and IP recovery The Outdoor AP has a built in DHCP client and will request an IP address from a DHCP server so that SNMP management can be carried out Should there be a failure of the DHCP server the Outdoor AP will auto assign itself an IP address see next and then automatically negotiate for a new IP addres...

Page 10: ...config release with a space after ipconfig and press Enter step 2 Type ipconfig renew with a space after ipconfig and press Enter to retrieve new information IP address subnet mask and default gateway address from the DHCP server step 3 Type exit and press Enter Windows 2000 XP step 1 Click Start Programs Accessories Command Prompt Type ipconfig release with a space after ipconfig and press Enter ...

Page 11: ...soft DCOM95 must be installed You can obtain DCOM95 from the following Microsoft Web page http www microsoft com com dcom dcom95 download asp DCOM95 can also be found on the Microsoft Visual Basic 5 0 CD ROM Enterprise Professional or Standard edition in the directory Pro Tools DCOM95 2 On Windows 98 with the exception of Windows 98SE which already includes this component Microsoft DCOM98 must be ...

Page 12: ...c and Medical band to communicate through radio waves Different countries offer different radio frequencies to be used as the ISM band There are four frequency bands defined by IEEE 802 11 Japan 2 471 to 2 497 GHz USA Extended Japan Canada and Europe 2 4 to 2 4835 GHz Spain 2 445 to 2 475 GHz and France 2 4465 to 2 4835 GHz To use 11 Mbps wireless products in a country not listed above check with ...

Page 13: ...nt from a remote station on the same subnet A trap management program is also provided to monitor diagnose the compatible products Read through the next section Planning the Network to learn how to get the best possible performance from your wireless network Step 1 Plan the wireless network See Planning the Network for details Step 2 Pre configure the AP before installing it on an existing Etherne...

Page 14: ...radio waves Figure 1 This setup enables mobile stations to communicate with each other The main benefit of this type of network is to extend the range of the network If an AP is placed between the stations the radio transmission distance is effectively doubled since wireless computer 1 can talk to wireless computer 2 through the AP The drawback of this configuration is that the effective bandwidth...

Page 15: ...nvironment Figure 2 Single AP network Type 3 The third type of network is composed of multiple APs and multiple stations Figure 3 Figure 3 Multiple AP network The reasons for having multiple APs installed are 1 To increase bandwidth in order to boost overall network performance 2 To extend the coverage range Any other configuration is usually a mix of these commonly used types Outdoor Access Point...

Page 16: ...s stations hold the same domain name SSID and security WEP settings in their configuration Adding a new station to an existing infrastructure network is easy Again all you need to do is to set the newly added station s domain name SSID and security WEP settings to be the same as those of the AP Multiple AP Installation Installing multiple APs on the same network or domain with overlapping signals ...

Page 17: ...ve between APs without losing its network link the Roaming function must be enabled on the station this is automatic on some wireless LAN adapters and the APs that the station roams to must be configured with the same domain name SSID If a station detects that the signal quality on the link to the current AP is poor it will search for an AP in the same domain with better signal quality and automat...

Page 18: ...Hardware Description Figure 4 1 Outdoor Access Point and DC Injector 12 Outdoor Access Point ...

Page 19: ...Outdoor Access Point Figure 4 2 Outdoor Access Point Installation Outdoor Access Point 13 ...

Page 20: ...s as follows step 1 Using CAT5 waterproof cable connect the waterproof connector port of the Outdoor AP to the ODU port of DC Injector step 2 Using Category 3 or higher UTP or STP cable connect the RJ 45 port of DC Injector to a 10 or 10 100 Mbps Ethernet hub or switch and connect the management station to a hub or switch on the same LAN step 3 Connect the output code of power adapter to the DC In...

Page 21: ...lt in performance degradation due to the fluctuation of the received signal 2 Microwave ovens use the 2 45 GHz frequency band 11 Mbps wireless devices also functions in the 2 4 2 5 GHz band and therefore shares some of the band with microwave ovens This means that when a nearby microwave oven is in use it may interfere with 11 Mbps wireless signals resulting in performance degradation on the wirel...

Page 22: ......

Page 23: ... some system files to function correctly with the WLAN Management System If required follow the on screen instructions to download the required file Click Next to open the Choose Destination Location window Figure 7 Choose Destination Location window Outdoor Access Point 17 ...

Page 24: ...rogram Folder window step 5 Follow all on screen instructions until the Setup Complete window appears Figure 9 Setup Complete window step 6 Check I would like to launch Management System Figure 9 and click Finish 18 Outdoor Access Point ...

Page 25: ...ement System WLAN Management System The main WMS window will open Click Start Start Hosts View Auto Discovery This discovery protocol can discover all compatible wireless operating devices connected to the Ethernet LAN within the same subnet step 1 Click the Auto Discovery icon a pair of binoculars on the left side of the Hosts View window All working compatible devices will automatically be disco...

Page 26: ...th one leg extended in the top toolbar The WLAN Kick Start window will appear step 2 Open the WLAN Kick Start window s Start menu and choose Find or click the Find icon a pair of binoculars or press F5 After a few seconds the MAC addresses of all Kick Start compatible devices on the network will appear step 3 Select the device to be configured open the Tools menu and choose Change IP Settings or c...

Page 27: ...ssword The administrator password set on the device is admin as the default The Edit menu is for manually adding and removing devices in the display The Start menu in addition to letting you initiate Kick Start discovery lets you set preferences for the Kick Start and ping functions timeout periods number of tries etc Outdoor Access Point 21 ...

Page 28: ...dministrator can assign a fixed IP to an Outdoor AP by unchecking the Obtain IP Settings Automatically by DHCP box Figure 12 You may also configure a subnet mask and add a default gateway If you assign a fixed IP address to an Outdoor AP make sure that all Outdoor APs within the same network have the same TCP IP subnet address Obtain IP Settings Automatically by DHCP Automatically retrieves an IP ...

Page 29: ... is the closest router to the Outdoor AP If the correct default gateway is set you can use a WMS manager i e a PC running WMS physically located in a different subnet to manage this Outdoor AP Config Window Filter Panel The next panel in the configuration dialog box is Filter Figure 13 Figure 13 Config window Filter panel This is a one way protocol filtering mechanism that prevents the Outdoor AP ...

Page 30: ...less panel Figure 14 provides access to the Wireless settings Figure 14 Config window Wireless panel These settings are explained in the following table Name Assigns the Outdoor AP a unique name that allows the AP to be easily identified on the network SSID Identifies the wireless LAN domain that this AP is in A domain is generally composed of wireless APs you are most likely to communicate with Y...

Page 31: ...oadcast multicast and management frames Available options are 1 and 2 Mbps All 1 2 5 5 and 11 Mbps Channel Number You can change the channel number from here Refer to Regulatory Domains and Channels on page 51 for channels supported in each regulatory domain If the Automatically option is selected the access point can choose an available radio channel automatically Aging Timer seconds The expirati...

Page 32: ...tions whose MAC addresses are on the list are prevented from connecting through the access point To add a wireless station to the list click the New MAC Address icon a sheet of paper with one corner folded on the left side of the MAC Access Control panel You will be prompted to enter The wireless station s MAC address A name for the station Figure 15 Config window Mac Access Control panel Wireless...

Page 33: ...ication for the wireless station Config Window Encryption Panel Click the Encryption tab Figure 16 to set up the security options Figure 16 Config window Encryption panel The default setting is WEP disabled and initially the key sections are blank The pull down Method box lists four options WEP Disable Authentication Open Disable data encryption WEP Enable Authentication Open Enable data encryptio...

Page 34: ...he dropdown list of the Default Key box If you do not manually select a key key 1 will be selected For 128 bit WEP only one key will be generated Click OK Another WEP key generation method is to insert the key values directly from the keyboard Enter your own key into one of the Key 1 4 fields Select that field number in the Default Key field Config Window SNMP Access Control Panel The AP contains ...

Page 35: ...ything except the Access Control settings but is not allowed to alter anything Read Write The user may read and alter all settings Note Do not set all the stations in the Access Control table to Read only Once this is set and enabled it will be impossible to modify the Outdoor AP If this situation occurs you need to reset the Outdoor AP to the factory configuration using Kick Start See FAQs for de...

Page 36: ...ntication on an Outdoor Access Point Check Enable 802 1X Access Control box will activate the three subcategories of IEEE 802 1x related controls Authentication Options Accounting Options and RADIUS Settings These controls are illustrated and explained below Authentication Options Figure 19 IEEE 802 1X panel Authentication Options Supplicant Timeout This control sets the maximum time that the AP w...

Page 37: ...n procedure has finished This only applies when the AP has WEP enabled EAP TLS is being used on the RADIUS server as the authentication method and the supplicant has been authenticated with the RADIUS server Accounting Options Figure 20 IEEE 802 1X panel Accounting Options Retries This is the number of times the AP will attempt to resend accounting information to the server before returning an err...

Page 38: ...ust be set here as well These are advanced options and the defaults will work without further configuration Shared Secret The shared secret is set on the server as part of the 802 1x protocol It is a key used for encryption between the authenticator and the server The key set here must be the same as the one set on the server or the AP and the server will not be able to communicate Server Timeout ...

Page 39: ...time the IP address of the reporting Outdoor AP and the event You can view and save the event logs from the station as a Trap Server To assign a trap server click Trap Server Figure 22 Figure 22 Config window Trap Server panel Assign a station as a trap server by entering its IP address Right click on a blank in the list and click Edit address To remove a trap server from the list highlight it and...

Page 40: ...ction Trap View To view trap log information click the Start Trap View icon a ringing telephone in the upper left corner of the main WMS window A window such as that shown below will appear Figure 24 Figure 24 Trap View window 34 Outdoor Access Point ...

Page 41: ...tting the AP s transmitter power to 5 10 30 50 or 100 mW Important Once all configurations have been completed click OK You will be reminded that a reset is required to make the changes effective Click Yes Figure 25 Warning before AP reset Monitor The Monitor tool allows the Outdoor AP s status Ethernet statistics wireless statistics and other configuration information to be viewed monitored In th...

Page 42: ...pear The first of three panels in this window the Identity panel will be visible Figure 27 Figure 27 Monitor window Identity panel Identity Information The information shown see table below is read only Device Name WMS system default category name 36 Outdoor Access Point ...

Page 43: ...ent BSSID Shows the BSSID of the device same as the device MAC address Statistics The Statistics window shows both Ethernet and wireless transmission reception statistics To refresh the statistics click on the button to continually refresh the information Click on the button to stop updating the information Figure 28 Monitor window Statistics panel Stations The Stations window lists all the curren...

Page 44: ... be able to query the Outdoor AP via the SNMP protocol and the Outdoor AP will not be available to its client stations If you try to access the device the WMS program will display the message Timeout No response from agent Factory Reset Click Factory Reset if you want to return the Outdoor AP to its factory default settings A warning dialog box will open Figure 31 38 Outdoor Access Point ...

Page 45: ...Upgrade Firmware dialog box Browse for the file to be uploaded to the Outdoor AP or type the path and file name into the Firmware File field The Upgrade button will then become enabled Click Upgrade to start downloading the file to the Outdoor AP The WMS and the Outdoor AP s built in Trivial File Transfer Protocol TFTP client server will load the new executable into the Outdoor AP s flash ROM area...

Page 46: ...ol bar then choose the functional tool you would like to use to work on these specific APs or other devices Figure 33 Batch mode operation list Manage WMS Host Table Partition the network according to the physical location 40 Outdoor Access Point The Host Table is a very powerful function to support a mass deployment of wireless products You can combine several Outdoor Access Points together with ...

Page 47: ...listed in the Host Table This is an extremely powerful feature to make up for the inadequacy of Auto Discovery Auto Discovery can only find compatible devices when they are alive Failed devices cannot be found via Auto Discovery The devices listed in the Host Table should be available and provide the service If they do not exist WMS can report their absence immediately so that the system administr...

Page 48: ...on window Then enter the file name for the configuration profile to be saved to Figure 35 Exporting a configuration profile to a file Importing a Configuration Profile from a File A configuration file can also be imported to recover the Outdoor AP s original settings This profile can also be copied to the other Outdoor APs To do this first click the Import button in the Configuration window Then e...

Page 49: ... does not contain the security key settings The attributes of security keys are externally write only and cannot be saved into the configuration file If you select Encryption session to be imported it will display the Encryption window before Step 3 screen and ask you to enter the security key settings manually Figure 38 Encryption dialog during importing a configuration profile Outdoor Access Poi...

Page 50: ...On Step 3 screen click Import Figure 39 Importing a configuration profile from a file 3 44 Outdoor Access Point ...

Page 51: ...ome from a number of sources including 2 4 GHz cordless phones improperly shielded microwave ovens and wireless equipment manufactured by other companies Police radar electric motors and moving metal parts of machinery can cause interference too How do I set the Outdoor AP back to its factory default settings You can apply Factory Reset option from the menu of the WLAN Management System WMS or use...

Page 52: ...e Outdoor AP is powered on and connected to an Ethernet network 2 Check the IP addresses assigned to the Outdoor AP and WMS terminal PC They should be in the same subnet and unique For example if the Outdoor AP s IP address is 192 168 1 5 with a mask of 255 255 255 0 then the PC s IP address should be 192 168 1 x with a mask of 255 255 255 0 Transmission performance is slow or erratic 1 Change the...

Page 53: ...nt configuration changes if applicable If it appears that more in depth support is required have the following information on hand before seeking assistance What you were doing when the error occurred What error messages you saw Whether the problem can be reproduced The serial number of the product The firmware version and the debug information From time to time updated firmware may be released Co...

Page 54: ...ed products and parts will become the property of the manufacturer Any replaced or repaired product or part has a ninety 90 day warranty or the remainder of the initial warranty period whichever is longer The manufacturer shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by the purchaser s or any thir...

Page 55: ...om the distributor retailer to manufacturer Any package sent C O D Cash On Delivery will be refused 3 Charges Usually RMA Returned Material Authorization items will be returned to the purchaser via airmail prepaid by the manufacturer If returned by another carrier the purchaser will pay the difference A return freight and handling fee will be charged to the purchaser if the manufacturer determines...

Page 56: ... s merchantability or of its fitness for a particular purpose are limited in duration to the applicable period as set forth in this limited warranty and no warranty will be considered valid after its expiration date If this product does not function as warranted your sole remedy shall be repair or replacement as provided for above In no case shall the manufacturer be liable for any incidental cons...

Page 57: ...l numbers channel center frequencies and regulatory domains are shown in the table Channel Number Center Frequency MHz FCC Canada ETSI Spain France Japan 1 2412 O O O 2 2417 O O O 3 2422 O O O 4 2427 O O O 5 2432 O O O 6 2437 O O O 7 2442 O O O 8 2447 O O O 9 2452 O O O 10 2457 O O O O O 11 2462 O O O O O 12 2467 O O O 13 2472 O O O 14 2484 O ...

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