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REPAIRS PROCEDURE 

Should you experience any faults on your Aim product, please adhere to the following 
procedure to have the fault rectified speedily and professionally.
You can return the product to the store.

Call the Pick n Pay CUSTOMER CARE

 number on 0860 30 30 30 (only in South Africa) to 

report the fault and make arrangements for the next steps. 

Note:

 Should you live in an outlying area or outside South Africa, it may be necessary to 

return the product to the store nearest to you. 

COST OF REPAIRS

UNDER WARRANTY

Any items still under warranty will be repaired free of charge, as long as it complies with the 
terms and conditions of the warranty (refer to “warranties” section in this manual). Any items 
that need to be repaired that are NOT covered in the warranty will be for the consumer’s 
expense. A quote for the repair/replacement of these items will be provided to the consumer 
for approval prior to repairs being conducted.

OUT OF WARRANTY

Any items that need to be repaired once the warranty has expired will be for the consumer’s 
expense including call out fees. A quote for the repair/replacement of these items will be 
provided to the consumer for approval prior to repairs being conducted.

Raymond Ackerman

Founder of Pick n Pay

Product of China

CUSTOMER  CARE

Sharecall: 0860 30 30 30

ONLY IN SOUTH AFRICA

[email protected]

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