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54

G1369C LAN Interface User Manual

3

Getting  Help

Troubleshooting

Troubleshooting

If the LAN Interface Card does not successfully connect to the network, 
there are several ways to get status information from the card.

Link Status LEDs

On the card, near the RJ- 45 connector, two status LEDs are mounted. See 

Figure 44

.

Figure 44

Status LEDs

The LED named “Speed” shows the actual link speed.

The LED named “Activity” shows whether the physical link is established 
or not. In addition, it shows whether the card is transferring data or not.

Table 9

LED “Speed”

LED off

link speed 10 Mbps

LED on

link speed 100 Mbps

Table 10

LED “Activity”

LED off

no physical link established

LED on

physical link established

LED blinking

transferring data

Summary of Contents for G1369C

Page 1: ...Agilent Technologies Agilent G1369C LAN Interface Card User Manual...

Page 2: ...s Legend If software is for use in the performance of a U S Government prime contract or subcon tract Software is delivered and licensed as Commercial computer software as defined in DFAR 252 227 7014...

Page 3: ...In this chapter you will find an introduction to the LAN Interface Card and its function 2 Getting Started In this chapter you will find instructions to help you to set up your LAN Interface Card bas...

Page 4: ...4 G1369C LAN Interface User Manual...

Page 5: ...AN Interface Card Configuration 20 TCP IP Parameter Configuration 20 Configuration Switches 21 Initialization Mode Selection 22 Link Configuration Selection 26 Automatic Configuration with Bootp 27 Co...

Page 6: ...face User Manual Contents Link Status LEDs 52 Error Messages 53 Repair and Parts Information 54 Firmware Update 56 Update Procedure 56 Agilent Support Information 57 Reporting of Problems 57 Agilent W...

Page 7: ...Control What Exactly Does It Do 9 LAN Interface Card What Has To Be Done 10 LAN Control Configurations 11 Local Configuration Using Cross over Cable 11 LAN Using a HUB and Twisted Pair Cables 11 LAN...

Page 8: ...ard Local Area Network is the Agilent replacement for the previously used used Agilent G1369A B LAN Interface Card or HP JetDirect card in the Agilent 1100 1200 1260 series HPLC modules the 8453 UV vi...

Page 9: ...Number Part Number Comments G1369C G1369 60012 introduced 04 2011 same features as G1369B plus support of DHCP on page 25 and Hosted Module Support on page 51 replaces G1369A B backward compatible G13...

Page 10: ...LAN Interface Card LAN Interface Card What Has To Be Done install LAN Interface Card into the instrument install network interface card NIC into PC if not already pre installed or on board connect to...

Page 11: ...ation Using Cross over Cable The simplest way is a configuration with a single system Figure 2 Local configuration using cross over cable LAN Using a HUB and Twisted Pair Cables More complicated setup...

Page 12: ...d pair cable to connect Hub to a parent hub IP Addresses and other TCP IP configuration information MUST be provided by the customer s IT organization The customer LAN must be able to handle instrumen...

Page 13: ...how the status page editing is possible see Figure 35 on page 46 Agilent Control Module G1323A All revsions show just the status page no editing possible Agilent Control Module G1323B All revsions bel...

Page 14: ...ies modules and the part numbers for the new boards are listed below NOTE If an Agilent detector is part of the LC System the LAN Interface Card should be inserted in the detector module Table 3 LAN c...

Page 15: ...24 DHCP 25 Link Configuration Selection 27 Automatic Configuration with Bootp 28 Configuring the Agilent Bootp Service Program 28 Configuring the CAG Bootp Server Program 32 Storing the Settings Perm...

Page 16: ...d What You Will Get G1369C LAN Interface Card LAN cables Manual on CD Rom Figure 5 What you will get Content of G1369C G1369 60012 LAN Interface Card G1369C G1369 60012 Packaging Patch cable Twisted p...

Page 17: ...omponents are sensitive to electrostatic discharge ESD ESD can damage electronic boards and components Be sure to hold the board by the edges and do not touch the electrical components Always use an E...

Page 18: ...e the power cord before installing the LAN Interface Card 4 On your instrument identify the option slot for the MIO accessory card 5 Remove any blank cover plates and ensure that the slot is empty Fig...

Page 19: ...use the pump or the autosampler in this order NOTE The LAN Interface Card is shipped with the Bootp initialization mode and will use the parameters IP Subnet Mask and Default Gateway addresses from a...

Page 20: ...ration Protocol by automatically requesting the parameters from a network based BOOTP Server using the so called Bootstrap Protocol by manually setting the parameters using Telnet by manually setting...

Page 21: ...hes set to OFF as shown above NOTE The board is sensitive for electrostatic discharge ESD See CAUTION on page 17 1 2 3 4 5 6 7 8 ON Table 4 Factory Default Settings Initialization Init Mode Bootp for...

Page 22: ...t stored to the non volatile memory of the card Therefore the parameters are lost with the next power cycle of the card Figure 11 Bootp Principle Table 5 Initialization Mode Switches SW 4 SW 5 SW 6 SW...

Page 23: ...In this case he starts the Bootp Server temporarily powers on the card using the initialization mode Bootp Store waits for the Bootp cycle to be completed closes the Bootp Server and powers off the ca...

Page 24: ...e Using Default When Using Default is selected the factory default parameters are taken instead These parameters enable a TCP IP connection to the LAN Interface Card without further configuration see...

Page 25: ...ult parameters to establish the TCP IP connection DHCP When the initialization mode DHCP is selected the card tries to download the parameters from a DHCP Server The parameters obtained become the act...

Page 26: ...26 G1369C LAN Interface User Manual 2 Getting Started LAN Interface Card Configuration NOTE DHCP Servers may reject the hostname proposed by the card...

Page 27: ...e LAN Interface Card will be automatically set to operate at 10 Mbps half duplex If the card is not able to connect to the network through auto negotiation you can manually set the link operating mode...

Page 28: ...BOOTP reply These parameters become the active TCP IP parameters immediately and the TCP IP connection can be established Configuring the Agilent Bootp Service Program NOTE All examples shown in this...

Page 29: ...y is started during the boot process of the PC 2 Open the Bootp Settings window Figure 16 and enter the default settings for your setup Figure 16 Bootp Service Settings 3 Launch the Manager It will op...

Page 30: ...n with Bootp 4 Select Add to enter the enter the module specific information see Figure 18 MAC address from label on the instrument host name IP address comment instrument name location subnet mask if...

Page 31: ...the module with the detector wait about 30 60 seconds and view the LogFile see Figure It should display the request from the detector with the hardware MAC address LogFile the detector has received t...

Page 32: ...her network device will have the same hardware address NOTE When using this Bootp mode the parameters are not written into the non volatile memory of the detector If you delete this Bootp Configuratio...

Page 33: ...ss see Figure 20 5 Select Configure Add Entry to configure the Bootp Manager Figure 22 The drop down box MAC address lists all MAC addresses found Select your MAC address If no hardware address is fou...

Page 34: ...24 230 the Comment LC1100 01 and the Subnet Mask 255 255 248 0 and the Gateway 134 40 24 1 Figure 22 Add Bootp Entry Enter your parameter 7 Exit with OK 8 Select Configure Bootp Manager All entries m...

Page 35: ...the instrument with the LAN Interface Card to force it to send a new bootp request again This time the MAC address will be recognized by the Bootp Server Figure 24 It will send the configured IP addr...

Page 36: ...e not written into the non volatile memory of the card If you delete this Bootp Configuration the LAN Interface will show up as shown in Figure 20 on page 33 Bootp mode If you want to store your param...

Page 37: ...nfiguration 6 Press OK to exit the Bootp Manager 7 Now turn on the module with the LAN Interface Card and view the Bootp Server window After some time the Bootp Server will display the request from th...

Page 38: ...ory of the card It never affects the currently active parameters Therefore manual configuration can be done at any time A power cycle is mandatory to make the stored parameters become the active param...

Page 39: ...2 Type the following at the system DOS prompt c telnet IP address Figure 26 Telnet Starting a session where IP address may be the assigned address from a Bootp cycle a configuration session with the...

Page 40: ...ge return Table 8 Telnet Commands Value Description displays syntax and descriptions of commands displays current settings ip x x x x sets new ip address sn x x x x set new subnet mask gw x x x x sets...

Page 41: ...re released versions MAC address initialization mode stored TCP IP settings in non volatile memory not visible if equal to active TCP IP settings active TCP IP settings connected to PC with controller...

Page 42: ...uit and press Enter to store the configuration parameters or exit and press Enter to exit without storing parameters If the Initialization Mode Switch is changed now to Using Stored mode the instrumen...

Page 43: ...detector to the network the Instant Pilot G4208A can be used 1 From the Welcome screen press the More button 2 Select Configure 3 Press the DAD MWD button 4 Scroll down to the LAN settings Figure 30...

Page 44: ...r 1100 1200 series modules only see LAN Interface Card Compatibility on page 13 can be used 1 Press F5 Views select System and press the Enter key 2 Press F2 Configure select the module where the LAN...

Page 45: ...s select MIO and press the Enter key Figure 32 Figure 32 Select MIO 4 A Warning message shall pop up Press Continue Figure 33 Figure 33 Warning message 5 After the Handheld Controller was reading out...

Page 46: ...lete listing is shown For explanations refer to Figure 28 on page 41 Figure 35 LAN Interface Card Status Page complete Agilent Technologies G1369C FW Revision B 06 40 0003 MAC Address 0030d31b8417 Ini...

Page 47: ...G1369C LAN Interface User Manual 47 Getting Started 2 Manual Configuration 6 To change the TCP IP settings press F1 Service Figure 36 Entering the Service Mode Figure 37 TCP IP parameters...

Page 48: ...Configuration 7 Move to the parameter you want to change enter the new value and press Enter Figure 38 Service 8 If you completed your changes press Done to leave the Service section 9 Press F6 Done a...

Page 49: ...PC Setup for Local Configuration This procedure describes the change of the TCP IP settings on your PC to match the LAN Interface Card default parameters in a local configuration see also Local Config...

Page 50: ...IP settings of the Agilent ChemStation 2 Add a TCP IP connection to communicate with the LAN Interface Card Use the IP address of the LAN Interface Card 3 Save the configuration close the Configurati...

Page 51: ...sting functionality just connect the provided CAN cable between the LAN card s CAN port and one of the instrument s CAN ports see Figure 42 on page 51 Figure 42 Hosted Module Support NOTE A standard A...

Page 52: ...a detector e g G1314C Establish a CAN connection between G1369C LAN card and the module which holds the LAN card Connect the hosted module to a free CAN connector in the stack Maximum 3 hosted module...

Page 53: ...oubleshooting 54 Link Status LEDs 54 Error Messages 55 Repair and Parts Information 56 Firmware Update 58 Agilent Support Information 59 Reporting of Problems 59 Agilent Web 59 Glossary 60 In this cha...

Page 54: ...connector two status LEDs are mounted See Figure 44 Figure 44 Status LEDs The LED named Speed shows the actual link speed The LED named Activity shows whether the physical link is established or not...

Page 55: ...ress 0 0 0 0 Subnet Mask not specified Def Gateway not specified stored IP Address 134 40 24 160 Subnet Mask 255 255 248 0 Def Gateway 134 40 24 1 TCP IP Status Error Bootp timeout Controller not conn...

Page 56: ...Agilent G1369C LAN Interface Card is replacement of the complete board Figure 46 What you will get Content of G1369C G1369 60012 LAN Interface Card G1369C G1369 60012 Packaging Patch cable Twisted pai...

Page 57: ...cludes CD ROM with electronic manual G1369 60012 same as G1369C The board G1369 65810 is a manufacturing number only and cannot be ordered G1369 90002 The actual manual as PDF file is available via th...

Page 58: ...ature is used For normal LAN operation firmware changes may not be required For the G1369C LAN card a more convenient firmware update mechanism is available that replaces the old Telnet procedure PLea...

Page 59: ...d Board Revision Code Vendor Year and Week of assembly MAC address Installed firmware revision if known or still accessable see Figure 28 on page 41 or Figure 45 on page 55 Agilent Web Latest document...

Page 60: ...f static electricity from one conductor to another of a different potential An electrostatic discharge can damage integrated circuits Ethernet A local area network LAN specified as IEEE 802 3 Gateway...

Page 61: ...to a local area networks LAN especially Ethernets RJ 45 connectors look similar to the RJ 11 connectors used for connecting telephone equipment but they are somewhat wider Subnet Mask A mask used to d...

Page 62: ...62 G1369C LAN Interface User Manual 3 Getting Help Glossary...

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Page 66: ...rinted in Germany 11 14 2013 G1369 90002 G1369 90002 G1369 90002 www agilent com Agilent Technologies In This Book This guide contains information to install the LAN Interface G1369C Introduction Arou...

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