Agilent Technologies 2200 TapeStation Page 57 User Manual Download | Manualshive

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2200 TapeStation

57

Troubleshooting

6

Troubleshooting 2200 TapeStation ScreenPlex Images

Troubleshooting 2200 TapeStation ScreenPlex Images

Table 8

Overview troubleshooting 2200 TapeStation images

Image

Issue

Probable cause

Solution

Only the top and
bottom markers are
present in the
sample.

Either the sample is
not present or is too
faint to visualise.

Always vortex samples for 5 seconds before
placing in the 2200 TapeStation. ScreenTape can
detect <1 ng/µL

The bands appear
diagonally across the
lane.

A bubble was located
on top of the gel at
the gel/buffer
interface.

Always flick the ScreenTape before placing in the
2200 TapeStation.

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Summary of Contents for 2200 TapeStation

Page 1: ...Agilent Technologies Agilent 2200 TapeStation User Manual...

Page 2: ...ms in the sep arate agreement shall control Technology Licenses The hardware and or software described in this document are furnished under a license and may be used or copied only in accor dance with...

Page 3: ...he 2200 TapeStation System 24 Performance Limitations of Use 25 Components Required by the User 26 Operating Procedure 27 How to prepare your samples 39 DNA Sample Preparation 41 5 Maintenance 43 Gene...

Page 4: ...4 2200 TapeStation Contents 7 Appendix 65 Product Notices 66 Sound Emission 67 The Waste Electrical and Electronic Equipment Directive 68 Technical Service 69...

Page 5: ...tation Agilent Technologies 1 Introduction to the 2200 TapeStation System Overview of the System 6 ScreenTape Architecture 7 Agilent 2200 TapeStation Components 8 This chapter gives an introduction to...

Page 6: ...ysis software The system is very straightforward to use simply place the sample tubes and ScreenTape in to the 2200 TapeStation and let it load separate image analyse and present the results This User...

Page 7: ...ue barcode tracks lane usage within individual ScreenTapes and allows traceability of results Buffer Chamber The buffer chamber is located at the top of the channel and contains an optimised buffer fo...

Page 8: ...lashing indicates that the TapeStation requires some attention Sample Block There are 2 sample blocks provided that can either hold 0 2 mL sample tube strips or a 96 well plate Tip Holder The tip hold...

Page 9: ...duction to the 2200 TapeStation System 1 Overview of the System Figure 2 2200 TapeStation front view Figure 3 2200 TapeStation back view Lid ScreenTape Tip holder LED Sample block USB socket On off sw...

Page 10: ...10 2200 TapeStation 1 Introduction to the 2200 TapeStation System Overview of the System...

Page 11: ...11 2200 TapeStation Agilent Technologies 2 Specifications Technical Specifications 12 This chapter provides information on the specifications of the 2200 TapeStation...

Page 12: ...ent 3 A Interface USB cable PC comms Instrument Housing UL94 VO rated flame retardant cast polyurethane Dimensions 400 x 310 x 310 mm Weight 12 5 kg Power Supply Input voltage 100 240 V AC Input frequ...

Page 13: ...ill appear in the controller software If the quoted current temperature is above the specified range please move the system out of direct sunlight and away from any windows Check that any air conditio...

Page 14: ...14 2200 TapeStation 2 Specifications Technical Specifications...

Page 15: ...m Unpacking the System 16 Contents of the 2200 ScreenPlex TapeStation 18 The TapeStation 18 ScreenTape Products 19 Installing the System 20 Software Installation 20 Agilent 2200 TapeStation Set Up 21...

Page 16: ...age the system electronics If your instrument was shipped in cold weather leave it in its box and allow it to warm slowly to room temperature to avoid condensation CAUTION Defective on arrival problem...

Page 17: ...e use Delivery Checklist Ensure all parts and materials have been delivered with your system The delivery checklist is shown below Please report any missing or damaged parts to your local Agilent Tech...

Page 18: ...o connect the laptop to the TapeStation 1 x Power supply unit for the laptop 1 x Power supply unit for the TapeStation Sample Block 1 x 0 2 mL strip and 1 x 96 well microtitre plate A removable sample...

Page 19: ...19 Installing the System 3 Contents of the 2200 ScreenPlex TapeStation ScreenTape Products 5067 5373 ScreenTape DS12 7 ScreenTape 5067 5374 ScreenTape DS12 Reagents DS12 Ladder DS12 Loading Buffer 1...

Page 20: ...on system is preinstalled on the system laptop NOTE For updates or if you have to change the laptop you may download the latest version of the software from the Test Kit Manufacturer s website For det...

Page 21: ...te the instrument in an atmosphere containing explosive gases or near flammable volatile liquids Only approved mains cord set supplied with the instrument must be used with this instrument and if an e...

Page 22: ...window select Install the Software automatically c If a window appears indicating the software did not pass the windows logo testing click Continue Anyway A window appears indicating that the hardware...

Page 23: ...edure 27 Add Experiment Notes 31 Describe Samples 32 Start the TapeStation Run 33 Final Check 33 Running System 34 Aborting the TapeStation Run 34 Complete TapeStation Run 34 Empty Tip Buckets 35 How...

Page 24: ...between 100 base pairs bp to 1000 bp The system detects fluorescently stained double stranded DNA products between the range of 1 30 ng per fragment with a maximum concentration for one test sample o...

Page 25: ...istics necessary for upstream and downstream applications Appropriate controls must be included in any upstream application requiring analysis on the 2200 TapeStation ScreenPlex System The 2200 TapeSt...

Page 26: ...stem Agilent 2200 ScreenPlex Software Components ScreenTape DS12 Ladder and Loading Buffer stains and separates amplified DNA Controller Software drives the TapeStation module Agilent 2200 ScreenPlex...

Page 27: ...controller icon on the desktop and follow the instructions on the screen You will now see the startup splash 2 Insert the tube strip sample block into the TapeStation OR Insert the plate sample block...

Page 28: ...emoved The 2200 TapeStation will not run until all the tip buckets are empty NOTE A Loading tip transfer tool G2964 60000 is available NOTE Ensure that all 16 loading tips are inserted into the tip ho...

Page 29: ...elected lanes on the controller ScreenTape image will appear blue Any lanes which are selected but not assigned a test will appear black NOTE Protect the individual gel lanes within the ScreenTape fro...

Page 30: ...an be deleted by right clicking on the sample plate image A menu will appear with the following options 1 Clear All Selections this will clear ladder well and all sample wells selected a Clear Last Se...

Page 31: ...the 2200 TapeStation System 4 Operating Procedure Add Experiment Notes 1 If required notes can be manually entered into the software before the instrument is started NOTE This information will appear...

Page 32: ...sired track description and scan the sample barcode with a hand held barcode scanner OR Sample data can be copied and pasted from for example an Excel table NOTE The entered Sample descriptions data c...

Page 33: ...crements the counter part of the file name 2 Type in the name that you wish the analysis to be saved as Do not include a full stop in file names Final Check ScreenTapeController 1 Lift the lid of the...

Page 34: ...e and TapeStation to the beginning of the next experiment b If you want to close down the controller this will close the controller software and keep the TapeStation temporarily locked in its current...

Page 35: ...Buckets 1 Empty tip buckets NOTE Used loading tips must be removed from the tip buckets before the next experimental run The TapeStation will not start if tips are detected in the buckets Used Screen...

Page 36: ...if no band is detected a sign in a white box will be displayed The numerical values next to the Detected Bands represent intensity levels relative to the top marker which has arbitrarily been assigned...

Page 37: ...the top marker Deselecting these annotated markers so that they are no longer detected will move the position of the markers Once deselected the peak will be annotated with an empty triangle as notifi...

Page 38: ...The data is a visual representation of the automatically launched srf file In Excel a positive result is denoted by the intensity value Shutdown and Restarting Procedure Shutdown Procedure Ensure tha...

Page 39: ...duced to the minimum required for the analysis CAUTION Damage to the 2200 TapeStation instrument Use only the recommended consumables and reagents with the 2200 TapeStation system NOTE DNA ScreenTape...

Page 40: ...t they are mixed correctly To achieve this gently mix several times with additional pipetting then cap the tubes mix the samples using a vortex mixer for 5 s and briefly centrifuge to collect the cont...

Page 41: ...pe DS12 Reagents DS12 Ladder DS12 Loading Buffer NOTE The TapeStation will load from a minimum of 3 L The sample must be placed at the bottom of the tube or well for sample loading and must not contai...

Page 42: ...42 2200 TapeStation 4 Using the 2200 TapeStation System DNA Sample Preparation...

Page 43: ...43 2200 TapeStation Agilent Technologies 5 Maintenance General Information 44 Changing the Needle 45 This chapter describes the maintenance of the TapeStation system...

Page 44: ...ists of Fan Filter replacement Needle replacement Electrophoresis probe replacement Internal instrument inspection for wear foreign objects and general clean inside and out In addition to the above th...

Page 45: ...ration Pump Needle Cartridge Ordering Code ST007 TapeStation for ScreenPlex Single G2960 60062 ST008 TapeStation for DNA ST009 TapeStation for Nucleic acids ST017 TapeStation for ScreenPlex Twin G2960...

Page 46: ...ppear in the bottom of the controller software inside a yellow box After 4160 pierces 8320 lanes in a Dual loading system a needle change is recommended The box around the word Needle will change from...

Page 47: ...re toolbar and select Run Parts required p n Description 1 G2960 60062 Needle cartridge for use in single pump systems For use with product numbers ST007 ST008 and ST009 OR 1 G2960 60063 Needle cartri...

Page 48: ...48 2200 TapeStation 5 Maintenance Changing the Needle...

Page 49: ...gilent 2200 ScreenPlex Software Error Messages 52 ScreenTape 53 Agilent 2200 TapeStation 54 ScreenPlex Software 55 Troubleshooting 2200 TapeStation ScreenPlex Images 57 Troubleshooting the Test Kit Ma...

Page 50: ...t run due to the presence of discarded tips in the tip buckets Tip buckets have not been emptied effectively Remove all used tips from the tip buckets The2200TapeStation informs user that a tip may be...

Page 51: ...iment number has been deleted Ensure a dash after the incremental number e g 2007 03 29 00 myfilename srf The experimental number has started at 01 again The controller has been shut down and restarte...

Page 52: ...C Program Files x86 Agilent 2200 TapeStation Software for 64 bit machines or C Program Files Agilent 2200 TapeStation Software and that the file name has not been changed If the problem persists downl...

Page 53: ...le 5 ScreenTape Issue Probable cause Solution A bubble has appeared in the buffer chamber of the tape This may occur over time Holding the tape with the ScreenTape label facing you flick the bottom of...

Page 54: ...use tips and consumables recommended by Agilent Technologies A found new hardware pop up launched when the USB cable of the 2200 TapeStation was inserted into the laptop The USB cable has been inserte...

Page 55: ...ence of an unknown fragment in the sample or a particle has adhered to the outside of ScreenTape Freshly prepare the sample again and re run on a new piece of ScreenTape Re running a sample that has b...

Page 56: ...residual primer has been annotated as the bottom marker The residual primer band is too concentrated and has met the bottom marker threshold Go to the Review pane and deselect the residual primer Thi...

Page 57: ...cause Solution Only the top and bottom markers are present in the sample Either the sample is not present or is too faint to visualise Always vortex samples for 5 seconds before placing in the 2200 T...

Page 58: ...x samples for 5 seconds then spin down before placing in the 2200 TapeStation All of the sample and or ladder bands appear very faint The lane has not loaded optimally Always spin down samples before...

Page 59: ...The Loading Buffer has evaporated This can either occur in the original tube or within the sample if kept in the 2200 TapeStation for long periods of time Always ensure that lids are replaced tightly...

Page 60: ...stKitSuite xml File Troubleshooting the Test Kit Manufacturers TestKitSuite xml File NOTE Agilent Technologies accepts no responsibility for the contents of the TestKitSuite xml file Please contact th...

Page 61: ...been detected Run the sample again If the issue re occurs contact the Test Kit Manufacturer A warning sign has appeared in the result table next to Unidentified and a corresponding warning sign has a...

Page 62: ...t table The TestKitSuite xml file provided by the PCR Test Kit Manufacturer has the ability to ignore expected fragments This then ensures that they are not presented when that fragment is detected Th...

Page 63: ...ed diagnostic window set in the TestKitSuite xml file but may have been identified out with any predetermined window creating an unidentified fragment Run the sample again If the issue re occurs conta...

Page 64: ...64 2200 TapeStation 6 Troubleshooting Troubleshooting the Test Kit Manufacturers TestKitSuite xml File...

Page 65: ...0 TapeStation Agilent Technologies 7 Appendix Product Notices 66 Sound Emission 67 The Waste Electrical and Electronic Equipment Directive 68 Technical Service 69 This chapter provides addition inform...

Page 66: ...r any third party in return for compensation on a per test basis The buyer cannot sell or otherwise transfer a this product b its components or c materials made using this product or its components to...

Page 67: ...ement is provided to comply with the requirements of the German Sound Emission Directive of 18 January 1991 This product has a sound pressure emission at the operator position 70 dB Sound Pressure Lp...

Page 68: ...starting with 13 August 2005 NOTE This product complies with the WEEE Directive 2002 96 EC marking requirements The affixed label indicates that you must not discard this electrical electronic produc...

Page 69: ...2200 TapeStation 69 Appendix 7 Technical Service Technical Service For more information please contact Agilent Technologies UK Limited e www agilent com genomics contact...

Page 70: ...aged 17 missing 17 preparation DNA sample 41 S samples describe 32 select samples 27 test 27 service technical 69 set up TapeStation 21 shutdown procedure 38 software error messages 52 start up 27 sou...

Page 71: ......

Page 72: ...Germany 08 2012 G2966 90001 G2966 90001 G2966 90001 www agilent com Agilent Technologies In This Book The manual describes the following Introduction to the system Specifications Installation Using t...

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