8. Common problems and solutions
White balance
YES
Exposure
compensation
3.0" IPS
Self-timer
<1.0m
PC interface
Auto / Sunlight / Cloudy / Fluorescent / Tungsten
External microphone -3.0EV
～
+3.0EV
Auto power off
Off, 2s, 5s, 10s
Power
USB 2.0
Dimension
Problem
Possible cause
Solutions
YES
Device does not
power on
Sudden shutdown
Photos or videos
can not be saved
Ambiguous focus
Memory card can
not be used
Inaction all buttons
Shooting out of
focus range
Power has been
interrupted before saving Shooting in focus range
Remove the protection
from the memory card
or format it
Battery discharged
Immediately charge the
battery or replace it by
a new one
Power
saving function activated
When the battery
indicator becomes red,
charge immediately the
battery or replace it by a
new one
Battery discharged
Switch the device on and
off several times or fully
charge the battery
Battery not
properlyinstalled
Correctly install the
battery according to the
manual instructions or
fully charge it
