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Q. The system was operating the gates fine, but now it will not trigger the gates.
99% of the time, this is caused by the user accidentally latching the relay. This latches the output
relay permanently on. Send the intercom the following SMS *22#. The intercom should reply with
a message detailing the relay status. If it has been latched, then the message will state “the relay
is ON”. In this case, refer to the user guide to read how to unlatch it again.
Q. The unit no longer calls out to phones but I can make a call to it from my phone.
A. Check there is a balance on the SIM card.
A. Switch off the power, remove the SIM, put it into a phone, and check that a call can be made
from a phone. This will verify if the SIM is still working and in service.
Q. Forgot Programming Passcode for SMS programming
A. You will need to complete a hard reset by following the steps below.
Note this will erase all data stored on the PCB.
1) Power off the unit. (approx 60 secs)
2) Link the terminals marked OPEN.
3) Switch on the power
4) After several seconds the relay will click.
5) The unit will then clear memory and be defaulted
6) Remove the link and wait around 20 seconds.
7) Reboot the unit for good measure
Summary of Contents for KEY-AUX-PBPK-US
Page 3: ...P a g e 3 PHASE 1 Site Survey...
Page 5: ...P a g e 5 PHASE 2 Product Overview...
Page 7: ...P a g e 7 Overview of Intercoms Flush Design Antenna Separate...
Page 16: ...P a g e 16 PHASE 3 Setup Programming To be done before installing the intercom...
Page 27: ...P a g e 27 PHASE 5 Installation...
Page 33: ...P a g e 33 PHASE 6 Aftercare...
Page 42: ...P a g e 42...
Page 43: ...P a g e 43...