ROBÒ TR800 Instruction Manual
EN
EN
14
PROBLEM
CAUSE
ACTION
ROBÒ does not clean
Main brush clogged
Check for any obstructions and clean the
main brush
Main brush worn out
Replace the brush
Edge-sweeping side brushes
worn out
Replace the brushes
Filters very dirty or damaged
Clean the filters or replace them
ROBÒ does not wash
the floors
Insufficient water
Check the water in the tank
Micro-fibre cloth worn out; with
a worn cloth, water will not be
dispensed evenly resulting in
streaks and dripping
Replace the micro-fibre cloth
Limescale residues inside the
floor mop tank
Replace the floor mop tank or remove the
limescale
Other problem
Contact Aertecnica
(for Italy only),
or the
authorised foreign retailer
ROBÒ blocks during
cleaning
Edge-sweeping side brushes
blocked
Check whether any filaments or objects
are blocking their rotation
Main brush blocked
Check whether any filaments or objects
are blocking its rotation
The anti-fall sensor is dirty
Clear the sensor from any dust or debris
The side sensor is dirty
Clear the sensor from any dust or debris
The front sensor is dirty
Clear the sensor from any dust or debris
The front collision guard is
jammed
Strike the collision guard repeatedly to
remove any debris
Side wheels blocked
Clear the side wheels from any dust or
debris Push the wheels in and out and
check that they turn freely
Anti-fall sensors irradiated by direct
sunlight. The presence of direct
sunlight under the ROBO ‘body
can activate false alarms to the
protection sensors.
It is recommended to shade the environment
with curtains or use the robot at times of the
day when solar radiation is weak.
PROBLEM
CAUSE
ACTION
ROBÒ does not return
to its base
The charging dock is not powered
Check the power supply connection
The communication sensor of the
charging dock is dirty
Clear the sensor from any dust or debris
ROBÒ communication sensor dirty
Clear the sensor from any dust or debris
Other problem
Contact Aertecnica
(for Italy only),
or the
authorised foreign retailer
With ROBÒ on the
self-cleaning base for
emptying the dust
container, the central
vacuum unit does not
start
Connection problem between the
charging dock and self-cleaning base
Verify whether the connector for the central
vacuum unit activation consent is properly
connected on the self-cleaning base
Connection problem between the
vacuum socket and self-cleaning base
Check that the activation fitting is properly
inserted on the vacuum socket
Connection problem regarding the
central vacuum unit activation
consent
If there is a wireless system
Verify whether the transmitter is correctly
inserted on the self-cleaning base: at the start
and end of the dust container emptying cycle,
the transmitter’s LED flashes red
If there is a wireless system
Check the pairing configuration between the
transmitter and receiver
Other problem
Contact Aertecnica
(for Italy only),
or the
authorised foreign retailer
During the automatic
emptying of the dust
container, the valve on
the base fails to open
Connection problem concerning
the activation consent between the
charging dock and the base
Check that the charging dock and base are
properly connected to one another
Valve obstructed
Check for any debris on the valve and eliminate it
Other problem
Contact Aertecnica
(for Italy only),
or the
authorised foreign retailer
When ROBÒ returns
to the self-cleaning
base, it does not
automatically activate
emptying of the dust
container
The automatic cleaning function of
the dust container is disabled
Enable the container’s automatic cleaning
function (see instructions on page 6)
The communication sensor of the
charging dock is dirty
Clear the sensor from any dust or debris
Other problem
Contact Aertecnica
(for Italy only),
or the
authorised foreign retailer
TROUBLESHOOTING
The following table lists a series of inconveniences that may occur when using ROBÒ
.
If the user cannot solve problem, contact Aertecnica (in Italy only) or the authorised foreign retailer.
