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AEQ

Audio Over IP

Routing System

88

Once this step has been completed, a "Licensed to …" message will appear, and the software is
ready for use. The Control Panel will appear as shown on the following screen.

If you are using a trial license the Control Panel a "Trial version licensed to..." message and
remaining trial time info will appear. In order to continue using "Dante Virtual Soundcard" after
the trial period has expired, you will need to purchase a full license.

5.4. Configuring "Dante Virtual

Soundcard".

It  is  important  to  understand  that  the  Control  Panel  that  is  displayed  when  you  start  the
application  is  a  means  of  configuring  and  controlling  "Dante  Virtual  Soundcard",  it  is  NOT  the
"Dante  Virtual  Soundcard"  itself.  The  actual  "Dante  Virtual  Soundcard"  runs  as  a  background
process.

When you open the "Dante Virtual Soundcard" Control Panel, you are presented with a window
with four tabs: "Settings", "Licensing", "Device Lock", "Domains" and "About". The "Settings" tab
is shown by default when the application is opened.

5.4.1. Settings available in "Dante Controller".

Some "Dante Virtual Soundcard" settings are only configurable via "Dante Controller":

•

Device Name.

•

Sample Rate.

•

Encoding (audio bit depth).

To change these settings, use the "Device Config" tab of the "Device View" in "Dante Controller"
(see section 4.8.3.5 of this manual). To open this tab:

1. Completely quit out of any audio applications that are using "Dante Virtual Soundcard".

Connected applications may prevent new settings from taking effect.

2. Ensure "Dante Virtual Soundcard" is running.
3. In "Dante Controller", open the device view for "Dante Virtual Soundcard" - either:

-

Double-click the "Dante Virtual Soundcard" device in the routing view, or:

-

Use Ctrl + D to open the device view, and select the "Dante Virtual Soundcard"
device from the drop-down menu.

4. Click the "Device Config" tab.

Changing the Device Name:

By default, "Dante Virtual Soundcard" will appear in "Dante Controller" with the same name as
the computer on which it is installed.

To change the "Dante Virtual Soundcard" device name:

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Summary of Contents for FORUM

Page 1: ...udio Interface NETBOX 8 AD Audio Interface NETBOX 4 MH Audio Interface NETBOX DSP Router PHOENIX VENUS V3 Audiocodec SYSTEL IP 16 VoIP ON AIR Telephone System OLYMPIA 3 Commentary unit Dante Virtual Soundcard USER S MANUAL ED 06 19 V 1 1 21 06 2019 Software Versions Dante Controller 4 0 6 5 or higher Dante Virtual Soundcard 4 0 3 1 or higher Dante Firmware Update Manager 3 10 2 4 or higher ...

Page 2: ... panel description 19 2 2 FR14 module description 19 2 2 1 Front panel description 19 2 3 CAPITOL IP BOARD module description 20 2 3 1 Back panel description 20 2 4 NETBOX 32 AD interface description 20 2 4 1 Front panel description 20 2 5 NETBOX 8 AD interface description 21 2 5 1 Front panel description 21 2 6 NETBOX 4 MH interface description 21 2 6 1 Front panel description 21 2 7 NETBOX 32 AD...

Page 3: ... 4 2 Device Info status of the device 46 4 7 4 3 Clock Status 46 4 7 4 4 Network Status 56 4 7 4 5 Events 57 4 7 5 Automatic Notification of Device Errors 59 4 8 Using Dante Controller Device View 59 4 8 1 Device View Menu Bar 61 4 8 2 Device View Tool Bar 61 4 8 3 Device View Tabs 62 4 8 3 1 Receive 62 4 8 3 2 Transmit 65 4 8 3 3 Status 66 4 8 3 4 Latency 67 4 8 3 5 Device Config 69 4 8 3 6 Netwo...

Page 4: ...all devices on my network 107 A1 5 Troubleshooting Switch Configuration and Cabling 107 A1 5 1 Symptoms of switch or cabling issues 107 A1 5 2 Switch and Cabling Checklist 107 APPENDIX 2 INSTALLATION DETAILS CONFIGURATION OF ARENA CONSOLES AND BC2000D MATRICES FOR USE WITH AOIP MULTICHANNEL BOARDS 108 A2 1 Scope 108 A2 1 1 ARENA BC2000D and DANTE internal systems correspondence 108 APPENDIX 3 INST...

Page 5: ...ondence 132 APPENDIX 6 INSTALLATION DETAILS CONFIGURATION OF OLYMPIA 3 133 A6 1 Scope 133 A6 1 1 OLYMPIA 3 and DANTE internal systems correspondence 133 APPENDIX 7 DANTE BASED AEQ AOIP ETHERNET SWITCHES 135 A7 1 General configuration of DANTE based AEQ AoIP Ethernet Switches 135 A7 2 Configuration of CISCO switches for AEQ AoIP systems 136 APPENDIX 8 ADDITIONAL INFORMATION 139 ...

Page 6: ...elopment in order to be compatible with other manufacturers as they start to become mature and widely available Dante is a trademark of Audinate Pty Ltd Product includes license from Audinate Pty Ltd under US patent number s 7747725 8005939 7978696 8171152 and others Visit Audinate website for more details on Dante http www audinate com 1 2 Description of the devices covered by this manual 1 2 1 A...

Page 7: ...corporates 16 GPIs and 16 GPOs each GPIO connector includes a power supply pin to feed the external circuitry Due to its high input and output capacity it is especially suitable for central controls and link dispatches and also to increase or distribute the capacity of TDM BUS matrices such as the AEQ BC2000D 1 2 5 NETBOX 8 AD Audio interface NETBOX 8 AD is an interface for multi channel AoIP It a...

Page 8: ...s not support redundant operation 1 2 9 OLYMPIA 3 Commentary unit OLYMPIA 3 is a digital commentary unit CU that allows you to insert and extract audio channels in a system based on DANTE technology through one of its 3 Ethernet ports OLYMPIA 3 features 8 inputs and 8 outputs 1 2 10 SYSTEL IP 16 VoIP ON AIR Telephone System SYSTEL IP 16 is a VoIP ON AIR telephone system that allows you to insert a...

Page 9: ...between devices that allows converting a GPI on one device into a GPO on another device in the network 1 4 Operation of the AEQ AoIP system based on DANTE 1 4 1 Discovery and auto configuration When a Dante enabled device is connected to an IP Ethernet network it will automatically Configure its IP address Advertise itself to allow automatic discovery Within seconds of a Dante enabled device conne...

Page 10: ...nected to transmit channels via a subscription Each receive channel will receive audio over the network from at most one transmit channel Chapter 4 7 4 1 explains this in detail 1 4 2 Differentiation between input and output channels Channels are classified according to whether they put audio data onto or take audio data off the network A channel that puts audio data onto the network is known as a...

Page 11: ...it audio until it is renamed The device name must be changed by the user to be a valid non conflicting name before the device can become fully functional Rules for Names and Labels All Dante names and labels are up to 31 characters in length Name and label comparisons are caseinsensitive Guitar and guitar are treated as the same label Unicode and non roman characters are not supported Device names...

Page 12: ...s receiving unicast or multicast audio whether the subscription is OK or whether an error has occurred Subscription Dante routing is performed by associating a receiving Rx channel with a transmitting Tx channel This is called subscription Example Route Tx channels 1 and 2 labelled Audio L and Audio R on the device labelled Source to Rx channels 3 and 4 on the device labelled Dest Rx channels 3 an...

Page 13: ... 24 bits PCM It is only possible to set up a subscription between channels which have a common audio format If AEQ pieces of equipment are connected to systems from other manufacturers make sure that they are setup to operate at 48 kHz 24 bits PCM Channels on devices with incompatible formats will be shown in grey and will not be routable Flows Dante audio routing creates flows Each flow carries o...

Page 14: ...A tie breaker rule of the lowest MAC address is used if several equivalent candidate master clocks are available The election process may be overridden by manually setting Preferred Master on a device Dante Clock Types Each Dante hardware device can derive its clock from either its high quality onboard clock circuit or an externally connected word clock In the case of Dante Virtual Soundcard the c...

Page 15: ...oesn t support it NOTE The minimum latency available for a device connected to a 100 Mbps network port is 1 msec Using a latency lower than 1 msec over a 100 Mbps link will result in a subscription error with the tooltip Tx Scheduler Failure Latency and Dante Virtual Soundcard Dante Virtual Soundcard allows a standard Apple Mac or Windows PC to function as a Dante device Because Dante Virtual Soun...

Page 16: ...roller will fail silently Locking a Dante device To lock an unlocked Dante device Using Device View 1 Open the device in Device View Ctrl D or Command D and click the padlock icon The Lock Device panel is displayed 2 In the Lock Device panel enter a 4 digit PIN in the PIN field 3 Enter the same PIN in the Confirm PIN field 4 Click Lock The padlock icon will change to red indicating that the device...

Page 17: ...ng a normal Ethernet cable or connect the device and your computer to a separated network switch to which there are no other Dante devices connected Option 3 Use a VLAN Set up a Virtual Local Area Network on which there are only the locked device and the Dante Controller computer Resetting the PIN for a Locked Isolated Device Once you have isolated the locked device disconnected and reconnected it...

Page 18: ...are being closed Dante Controller displays a progress dialog When the preparation process is finished the standard Lock Device dialog is presented and the device can be locked as normal 1 4 8 Dante Control and Monitoring In addition to automatic configuration and discovery audio transport and routing Dante enabled devices can also be controlled and monitored in various ways This includes being abl...

Page 19: ...etwork using a switch in LAN 1 only the green LED should be blinking and the yellow one should be steady on If the wiring is connected in Daisy Chain mode without switch or there is a redundant network both green LEDs should be blinking and both yellow ones should be steady on IMPORTANT NOTE When there is a redundant network primary and secondary interfaces must be connected to separated networks ...

Page 20: ...LEDs should be blinking and both yellow ones should be steady on IMPORTANT NOTE When there is a redundant network primary and secondary interfaces must be connected to separated networks 2 4 NETBOX 32 AD interface description 2 4 1 Front panel description NETBOX 32 AD includes 2 connectors LAN 1 and LAN 2 placed on the back panel of the unit each one with its respective physical link signaling LED...

Page 21: ...r there is a redundant network both LEDs be blinking IMPORTANT NOTE When there is a redundant network primary and secondary interfaces must be connected to separated networks 2 6 NETBOX 4 MH interface description 2 6 1 Front panel description NETBOX 4 MH includes 2 connectors LAN 1 and LAN 2 placed on the back panel of the unit each one with its respective physical link signaling LEDs On front pan...

Page 22: ...nterfaces must be connected to separated networks 2 8 PHOENIX VENUS V3 audiocodec description 2 8 1 Front panel description PHOENIX VENUS V3 includes 2 connectors NET 1 and NET 2 placed on the back panel of the unit each one with its respective physical link signalling LEDs NET1 port offers optionally DANTE connectivity it can be activated by means of a license but can also be used for audio encod...

Page 23: ... When there is a redundant network primary and secondary interfaces must be connected to separated networks 2 10 OLYMPIA 3 commentary unit description 2 10 1 Back panel description OLYMPIA 3 includes 3 Ethernet connectors a main port placed at the right and printed as PoE and two secondary ports placed on the back panel of the unit each one with its respective physical link signalling LEDs with th...

Page 24: ...u In order to get more information please check chapter 4 of this manual Dante Virtual Soundcard application can be downloaded from Audinate website Once installed the application is run from the Start menu In order to get more information please check chapter 5 of this manual 3 2 Boards installation in mixing consoles and routers 3 2 1 Installation of BC2214 BC2224 boards in an ARENA console or B...

Page 25: ...OARD on a CAPITOL IP console The CAPITOL IP consoles have their own CAPITOL IP BOARD installed and configured from factory to provide 16 Audio over IP inputs and outputs through a DANTE network The user manual provides all necessary information regarding this If the console had a special configuration such as a MADI board instead of AoIP and it is necessary to substitute the type of multichannel b...

Page 26: ...e Signal column within the Transmit tab in the Device View window corresponding to each device are illuminated green indicating that the equipment is sending audio to the network 3 3 1 3 Monitoring audio and creating routes o Open the Dante Virtual Soundcard for monitoring or alternatively prepare some receiving channels in the consoles NETBOX 8 AD or NETBOX 4 MH audio devices in order to receive ...

Page 27: ...ed or distributed in different areas or floors of the building All devices in this example of AEQ Audio Over IP Routing System feature two network interfaces that allow optional installation of system redundancy To complete this redundancy the PCs must be equipped with a second Ethernet adapter IMPORTANT NOTE When there is a redundant network primary and secondary interfaces must be connected to s...

Page 28: ...nnel interfaces One with 16 input 16 outputs for CAPITOL IP and one or more with 32 input 32 outputs for FORUM and ARENA The most important outputs of each console can be routed to the multi channel interfaces master auxiliary clean feeds etc so they can be used at any other location within the station At any moment and as required it is possible to assign and route the signals with origin from st...

Page 29: ...AEQ Audio Over IP Routing System 29 ...

Page 30: ...on o Access the device web page to upgrade firmware and license information where supported o Identify a device for example by flashing LEDs where supported View network status information including o Multicast bandwidth across the network o Transmit and receive bandwidth for each device View device performance information including latency statistics and packet errors View clock status informatio...

Page 31: ...age for your operating system Click the link under File downloads to download the Dante Controller installer 4 3 2 Installing Dante Controller on Windows Once you have downloaded the self installing Dante Controller file navigate to the directory where you have downloaded it e g Desktop To install Dante Controller 1 Ensure you are logged on to your PC as an administrator 2 Navigate to and double c...

Page 32: ...g to Start Run and entering in the dialog box C Program Files Audinate Dante Controller DanteController exe Navigate to the directory where it is installed and double click the Dante Controller icon 4 5 Configuring Dante Controller Dante Controller can communicate with other Dante devices on the primary network or the secondary network or both Dante Controller needs to know which of the network in...

Page 33: ... interface With Use shared Dante interface deselected Dante Controller is able to connect to any available Ethernet or Wi Fi network interface and the selection is fully independent of any other Audinate software applications Wi Fi Network Connections To connect to a Dante network via Wi Fi a Wi Fi access point must be present and enabled on the Dante network for example a Wi Fi router physically ...

Page 34: ...n the Configure Dante Interfaces dialog In the example the laptop running Dante Controller is connected to the switch via one interface only which is set as the primary Dante interface The two Dante devices the console and the Netbox are connected to the primary switch via their primary interfaces and to the secondary switch via their secondary interfaces The two switches are not connected to each...

Page 35: ...Connection via Wi Fi To connect to a Dante network via Wi Fi a Wi Fi access point must be physically connected to the Dante network either to a network switch or to a Dante hardware device The Wi Fi interface on the Dante Controller computer must be connected to the Wi Fi access point In the example the computer running Dante Controller is connected via W Fi to a Wi Fi access point connected to th...

Page 36: ...the high bandwidth multicast media traffic but again should allow multicast control traffic Not all APs feature automatic multicast filtering or a filter multicast configuration option Refer to the user manual for your AP for more information Connect the AP to a dedicated control port on a Dante device Some Dante hardware devices include a control port which is a Dante Ethernet port that automatic...

Page 37: ...se wait at least 5 seconds before disconnecting or powering down any affected devices This ensures that the new information has been properly saved to the devices Device configuration e g sample rates latency clock settings is saved instantly 4 7 Using Dante Controller Network View When Dante Controller is started it opens at the Network View with the Routing tab selected offering the network conn...

Page 38: ... text Check for Updates checks if there are application updates available requires an Internet connection Online Help F1 opens this HTML user guide on the Audinate web server requires an Internet connection Offline Help Shift F1 opens a locally stored PDF of this user guide may not be the latest version of the user guide 4 7 2 Network View Tool Bar Below the menu bar there is a tool bar containing...

Page 39: ...here a secondary network is connected Unmanaged Multicast Bandwidth The current Dante audio multicast bandwidth on the connected networks Note that there may be network traffic from other sources that is not included in the multicast bandwidth reading Event Log Indicates the current status of the event log Click the icon to open the Events View Clock Status Monitor Indicates the current status of ...

Page 40: ...is in progress If there is a problem with the subscription either a warning or an error icon may appear If many devices have been subscribed at the same time a yellow pending icon may appear temporarily NOTE Subscriptions can also be created in the Device View This is covered in the Device View Section Subscribing to Multiple Audio Channels at once To subscribe multiple channels at the same time h...

Page 41: ...view expands to show each channel of the device and the becomes a Clicking on collapses the view You can also group channels into sets of 16 see next page The Rx channels associated with all devices can be simultaneously expanded by clicking on the of Dante Receivers at the top of the left hand column Similarly the Tx channels associated with all devices can be simultaneously expanded by clicking ...

Page 42: ...nges its color to green when this option is activated Filter groups including the text filter are additive AND logic not OR logic The devices displayed are those that match all specified conditions For example entering amp in the text filter and selecting 48k in the Sample Rate filter will display all devices with the amp string in the device name or receive channel labels which are also set to 48...

Page 43: ... both the Locked and Unlocked checkboxes To display devices that do not support Device Lock select the Unsupported checkbox Sample Rate Filter Use the Sample Rate filter to display devices with a specific sample rate setting To display only devices with a particular sample rate select the appropriate checkbox To display only devices with one of a selection of sample rates click the appropriate che...

Page 44: ... a mix of successful and failed subscriptions Similarly Failure will also display devices with a mix of failed and successful subscriptions Tx Multicast Flows Filter Use the Tx Multicast Flows filter to display only devices with Tx Multicast Flows configured To display only devices with one or more Tx Multicast Flows configured select the Active checkbox AES67 Filter Use the AES67 filter to displa...

Page 45: ...or example CAPITOL_4 Rx channel of CAPITOL IP device subscribed to FORUM_4 Tx channel of FORUM IP2 device Other messages are displayed if the subscription is in any other state Incorrect channel format source and destination channels do not match The receiver and transmitter are set to different sample rates Mismatched clock domains The transmitter and receiver are not part of the same clock domai...

Page 46: ...e will be in the 169 254 X Y range Primary Link Speed The Ethernet link speed of the primary interface Secondary Address The IP address assigned to the secondary interface Self assigned addresses on the secondary interface will be in the 172 31 X Y range N A indicates that the device does not support a secondary interface Link down indicates that the device supports a secondary Dante interface but...

Page 47: ...lock from an external word clock source Domain Status DDM networks only Indicates the clock s role for its domain Master The device is the master clock for the domain Slave The device is a boundary clock slave receiving unicast PTP from a domain master in a different subnet Standby The device is a backup boundary clock Disabled The device does not currently have a domain clocking role N A The devi...

Page 48: ...is present but greyed out and inactive it means that the Dante device can be slaved to an external word clock but it cannot be set directly from Dante Controller it must be done via the host device user interface or via some other method e g third party control software If the checkbox is greyed out and populated it means that the Dante device is currently slaved to the external clock If N A is di...

Page 49: ...p This step is not necessary in the case of NETBOX 4 MH PHOENIX VENUS V3 and OLYMPIA 3 Device FORUM with 2 modules FR14 BC2000D with 2 or more modules BC2214 or BC2224 Master mode in Clock Status tab of Dante Controller mark the Preferred Master and Enable Sync To External checkboxes of all the modules FR14 or BC2214 BC2224 Example 2 Example 3 Slave mode for FORUM in Clock Status tab of Dante Cont...

Page 50: ... application it will indicate REMOTE SYNC ENABLED or by checking the LED signalling of the board fast blinking with momentary interruptions Example 5 In addition the device must be also configured as master or slave depending on the configuration that will be applied by Dante Controller by means of the specific software of the device FORUM Setup Matrix Setup or Console Setup Device NETBOX DSP 96 1...

Page 51: ... typically uses its own special clocking domain except in the case of audio sharing between domains when multiple Dante domains will share the same clock domain About Master Clocks The Dante network master clock often also referred to as the Grand Master is displayed at all times in the center of the toolbar of the Network View This is the device that is providing the time sync source for all devi...

Page 52: ...ck Please check Appendix 1 Troubleshooting for more information Passive monitoring Passive monitoring is on all the time If a Dante device loses sync with the master clock or regains sync with the master clock it reports the event to Dante Controller Dante Controller records these events in a log file and also will display an alert the Clock Status Monitor icon at the bottom right corner of the ma...

Page 53: ... Device View window Clock Status Monitor The Clock Status Monitor window includes two tabs Log and History Log The Clock Status log shows time stamped clock status events for each device that has been identified as unstable or has lost or regained sync with the master clock The event types are Clock Sync Warning Indicates that a clock has been identified as unstable and is at risk of losing sync w...

Page 54: ... or down to match the frequency of the master clock The amount that the clock s frequency is pulled is referred to as offset Hardware clocks can only support a certain amount of offset referred to as pull range If the pull range is exceeded the slave clock will lose sync with the master clock and the device will be automatically muted Software clocks typically use an algorithm to derive a clock fr...

Page 55: ...ram The histogram can be seen as an indication of how much work a slave clock is doing to stay in sync with the master clock Generally a stable and accurate clock will show consistently very low offset in the order of a few ppm It means that the clock s nominal frequency closely matches the master clock and it is not having to change its offset very much to stay in sync A histogram that shows a di...

Page 56: ...applicable N A indicates that the device does not have a secondary interface Link Down indicates that the device has a secondary interface but it is not currently connected Bandwidth Columns Use the bandwidth columns to see an approximation of transmit and receive traffic over individual device interfaces Indicated in Mbps Megabits per second o Primary Tx B W It displays an approximation of the cu...

Page 57: ...work View provides information on significant changes and failures in the network Dante Controller continually monitors Dante devices and the network as a whole It is able to watch for problematic configurations unexpected problems and communication failures between itself and Dante network devices Events are displayed and stored in an event log Events fall into one of three categories depending o...

Page 58: ...lassification The following events are classified as Errors Invalid link local address Subnet mismatch on Dante interface Subnet match with non Dante interface Multiple addresses with matching subnets Subnet conflict of Dante interface on primary Subnet conflict of Dante interface on secondary Unknown address error Fail Safe Mode Unknown device issue Elevation to Clock Master Fanout Configuration ...

Page 59: ...hooting Failsafe mode A device will enter failsafe mode when the firmware image stored on the board has become corrupted Although rare this can occur when The firmware update process is interrupted by power loss or network failure The firmware image itself that was used in an upgrade is corrupt If your device enters failsafe mode please use the Failsafe Recovery function in the Firmware Update Man...

Page 60: ... device Receive display and configure device s receive Rx channels Transmit display and configure device s transmit Tx channels including multicast Status device software clock and network status information Latency view latency histograms supported devices only Device Config rename device change sample rate and set other attributes as relevant to device type Network Config view and edit network c...

Page 61: ...ding seven buttons Refresh Re load routing and configuration information for the current device Web Config Some Dante devices can be configured via a web interface This button opens a web browser window which can be used to perform functions such as firmware upgrades This feature is not supported on AEQ and most of Dante devices Identify Identify the current device by for example causing its LEDs ...

Page 62: ...t the subscribed channels only It also permits the creation of subscriptions from the available channels list The tab is split into two panes Receive Channels and Available Channels Receive Channels The receive channels area shown in the left area of the screen contains 4 fields Channel It is an editable field showing the labels of the current device receive channels These labels can be edited to ...

Page 63: ...ion is via multicast connection Subscriptions can show several symbols in the Status column Common status icon combinations and their meanings are as follows Unicast device successfully subscribed to a transmitter Redundant device successfully subscribed on both primary and secondary via unicast Redundant device successfully subscribed on both primary and secondary via multicast Redundant device s...

Page 64: ...annels pane to make several subscriptions simultaneously Canceling subscriptions It is also possible to cancel subscriptions from the Receive Channels area In order to do so the subscription to be cancelled must be selected within the Connected to column and then click on the Unsubscribe button located in the bottom area of the screen this can also be done by pressing the keyboard s Del key It is ...

Page 65: ...els Tx channel labels must be unique within a device the same name cannot be used for two different channels Supported devices will also show the following channel metering icons in the Signal column indicating the presence of audio on subscribed channels Channel is either muted or receiving audio at less than 61 dBFS Channel is receiving audio between 61 dBFS and 0 dBFS Channel is clipping Transm...

Page 66: ...nte Firmware Version The version of the Dante firmware running on the device Hardware Version The version of the hardware firmware running on the device ROM Boot Version The version of the ROM or bootloader Clock Synchronization This provides the following information about device clocking Mute Status Muted indicates that the device is has been automatically muted due to a clock synchronisation pr...

Page 67: ...f the link speed in order to guarantee good clock synchronization performance links are full duplex The button Clear Counters allows you to reset the packet errors history for the device The graphic also indicates the speed and connected state of the interface as follows Indicates that the link is operating at 1Gbps Indicates that the link is operating at 100Mbps Indicates that the link is not con...

Page 68: ...y applications About the Histogram The transmitter s name is displayed at the top of the histogram along with the latency value against which the histogram is reporting The horizontal axis shows the distribution of audio packet latency measurements from the transmitter The vertical axis shows the number of measurements recorded at each data point on a logarithmic scale Measurements are taken at ro...

Page 69: ...hin the limit of the histogram i e towards the left or middle of the histogram it indicates that the latency setting for the receiver is set high enough to prevent packet loss If any bars are amber it means that some packets are arriving near the limit of the latency setting Network traffic fluctuations could potentially lead to extra delay which could cause packets to arrive late A histogram of t...

Page 70: ... sample rates supported by the device are shown in the drop down menu IMPORTANT NOTE When working with AEQ equipment this sampling frequency must be set to 48 kHz o Pull up down Shows the current pull up down setting for the device and allows you to change the pull up down setting The pull up down setting can be used to adjust the sample rate of the device to synchronise audio with video that has ...

Page 71: ...established at the new latency setting as indicated in the confirmation window NOTE DANTE networks feature an extremely low latency The 150 µsec option is not available for devices including an internal switch as all AEQ AoIP devices Taking into account these internal switches and connecting two units using a simple straight cable we already have two switches and if one more is connected in betwee...

Page 72: ...gle the device between Redundant and Switched modes or to select a Switch Configuration Switched When a device is set to Switched the secondary Ethernet port will behave as a standard switch port allowing daisy chaining through the device All AEQ devices covered by this manual include two Ethernet AoIP ports and support this feature excepto NETBOX DSP Redundant When a device is set to Redundant th...

Page 73: ...shed only through the third port WAN that is also used for VoIP SIP signalling calls AoIP_LAN_WAN The port LAN1 gives access to Dante primary network the port LAN2 allows you to control of the unit at local level and the port WAN is used for VoIP SIP signalling calls In this case there is no Dante secondary network Redundant primary only control This option configures the devices as redundant LAN1...

Page 74: ...7 mode for the device Use the Create Multicast Flow panel to create AES67 flows Tx Multicast Address Prefix You can use the Tx Multicast Address Prefix field to specify a multicast subnet for cases where device s on your Dante network are fixed to a particular address range NOTE Presets do not support AES67 flows AES67 configuration in order to exchange audio with RAVENNA or other AES67 implementa...

Page 75: ...ll the channels required create the multicast flow by clicking the Create button at the bottom of the dialog box To abandon creating a new multicast flow click Cancel A single multicast flow can contain up to the maximum supported channels per flow for this device This is displayed at the top of this window and is 8 channels for this device If you select more than the maximum allowed channels per ...

Page 76: ... all of the audio routes prior to deleting the multicast flow A good rule of thumb is to use multicast when there are more than two receivers for a specific audio channel You should also assume that the flow will flood throughout the entire network and therefore consume bandwidth on all network links NOTE Certain Ethernet switches support IGMP Internet Group Management Protocol a protocol that pro...

Page 77: ...stem managers gain complete visibility and accountability with a suite of dashboards audit trails alerts and SNMP support DDM is a virtualized application that runs on desktop and server platforms with an intuitive and highly responsive web interface for desktop tablet and mobile browsers For more information about DDM please refer to Audinate website 4 10 1 Viewing Domains in Dante Controller To ...

Page 78: ...isplayed next to the Domain drop down menu NOTE When connected to the unmanaged domain Dante Controller will only display devices in the local subnet 4 10 2 Virtual Devices DDM supports the sharing of audio between domains using the concept of virtual devices A virtual device is a projection of a real device which can appear in multiple domains simultaneously and can be subscribed to by real devic...

Page 79: ...hen associated they are placed in a dedicated clock domain and thus can no longer exchange audio with unmanaged devices If a legacy device is moved to an unmanaged Dante network without first being de associated it will not appear by default in Dante Controller Dante Controller notifies you with a spy icon next to the network status icons at the bottom left of the UI if you have hidden devices on ...

Page 80: ...ntly supported in DDM networks 4 11 1 About Device Roles Presets introduce the concept of device roles When a preset is saved the configuration and routing for each selected device is saved into the preset as a device role with the same name as the device from which it was created The role is not tied to its originating device When a preset is loaded into Dante Controller each role can be applied ...

Page 81: ...lick Save button The Save a Preset File dialog box will appear allowing the user to select a folder a file name for the Preset files that will be created The preset is saved as an XML file which can be manually edited if required using a text editor 4 11 3 Applying Presets To load and apply a previously saved preset click the button in the Network View toolbar Load Preset Ctrl L can also be select...

Page 82: ...reated if it exists in the target network or to a different device in the same network or to another device in a new network When a role is applied to the same physical device or a device of the exact same model the configuration and routing should be replicated perfectly although some subscriptions may be broken if the relevant transmitters are not also present on the target network NOTE This mak...

Page 83: ...ole in Target Devices and click on Clear or press the keyboard s Del key or select another role for it from the Preset Roles column and then click on Apply Role Manual Assignments To manually apply a role to a device Drag the role onto the device or Select the role and the target device s in the Target Devices column and click Apply Role The LED icons against each role indicate the assignment stat...

Page 84: ...assignment A black icon indicates that the device has been assigned a role but the assignment will have a potentially terminal effect on the operation of the network Issues The Issues column lists all issues identified by Dante Controller Clicking a role or a target device will highlight the issues associated with that role or role assignment The following are fatal issues that could render the ne...

Page 85: ...he full manual IMPORTANT NOTE Dante Virtual Soundcard does not support redundant operation Minimum System Requirements Processor Dual core CPU Memory 1 Gigabyte of RAM Network Standard wired Ethernet WiFi not supported network interface 100Mbps or Gigabit A Gigabit 1000Mbps interface is required for channel counts above 32x32 48kHz although the PC may have a 100 Mbps interface Windows 7 SP1 8 1 or...

Page 86: ...take you to the appropriate DVS Dante Virtual Soundcard release page for your operating system Click the link under File downloads to download the DVS installer Installing Dante Virtual Soundcard on Windows Once you have downloaded the Dante Virtual Soundcard installer file navigate to the directory where you have downloaded it To install 1 Ensure you are logged on to your PC as an administrator 2...

Page 87: ...ntered and activated The first time you start the Dante Virtual Soundcard Control Panel you will be presented with a screen that looks similar to the following You are required to register with Audinate at www audinate com and provide an email address to obtain a valid License ID for Dante Virtual Soundcard If the machine on which you are installing Dante Virtual Soundcard is connected to the Inte...

Page 88: ...Device Lock Domains and About The Settings tab is shown by default when the application is opened 5 4 1 Settings available in Dante Controller Some Dante Virtual Soundcard settings are only configurable via Dante Controller Device Name Sample Rate Encoding audio bit depth To change these settings use the Device Config tab of the Device View in Dante Controller see section 4 8 3 5 of this manual To...

Page 89: ...e rate however will not restore the channel count setting to its previous value Changing the Encoding The encoding value is the audio bit depth To change the encoding setting 1 In Dante Controller open the Device Config tab for Dante Virtual Soundcard 2 Use the Encoding drop down menu to set the required bit depth NOTE Changing the encoding setting will interrupt audio Supported Audio Formats The ...

Page 90: ...dcard can be either on or off running or stopped when the Dante Virtual Soundcard Control Panel is started It will always be in the state it was in when the Control Panel was last closed If the computer is power cycled Dante Virtual Soundcard will resume in the state it was in when the computer was powered off When Dante Virtual Soundcard is running it will be visible on a Dante Controller By defa...

Page 91: ... network delay variation and computer scheduling jitter there is a risk of intermittent loss of audio Network Interface The Network Interface drop down menu allows you to select the computer s network interface that Dante Virtual Soundcard will use to transmit and receive Dante audio The available entries will be all the wired Ethernet network interfaces currently enabled on the machine For machin...

Page 92: ...ck Dante Virtual Soundcard Device Lock is a Dante feature that allows you to lock and unlock supported Dante devices using a 4 digit PIN Personal Identification Number When a device is locked audio will continue to flow according to its existing subscriptions but it cannot be configured or controlled over the network its subscriptions and configuration settings become read only When Dante Virtual ...

Page 93: ...ons using Dante Controller When Dante Virtual Soundcard is locked a red padlock icon is displayed at the bottom of the control panel You can also easily identify locked devices in Dante Controller NOTE You cannot lock Dante Virtual Soundcard when it is enrolled in a domain Unlocking Dante Virtual Soundcard You can unlock Dante Virtual Soundcard directly from the control panel using the Device Lock...

Page 94: ... it is restarted The Clear Domain Credentials button removes this information Use Clear Domain Credentials if you have moved the computer running Dante Virtual Soundcard to a different network or uninstalled DDM without first un enrolling Dante Virtual Soundcard from its domain This will ensure that Dante Virtual Soundcard can be automatically discovered when it is next connected to a DDM network ...

Page 95: ...not be the latest version use the help button to view the latest online HTML version of the user guide requires an Internet connection Collect logs for support you should not use this feature unless instructed to do so by Audinate Technical Support Check for updates if a new version is available you can download it to your hard drive and install it from there ...

Page 96: ...cts like a standard WDM sound device in a PC running Windows In WDM mode Dante Virtual Soundcard supports common audio applications available for Windows such as Windows Media Player iTunes and Skype 5 5 3 Configuring Dante Virtual Soundcard as your Audio Interface Audio applications generally provide a mechanism for selecting the sound card that they will use Before configuring the application to...

Page 97: ...e of the audio streams which can adversely affect audio quality To prevent Windows performing sample rate conversion on Dante Virtual Soundcard audio the Shared Mode default format for all Dante Virtual Soundcard channels should be set to match the sample rate currently selected on the Dante Virtual Soundcard control panel In Windows 7 the default shared mode format for the device is automatically...

Page 98: ... aeq es By default Dante Firmware Update Manager will be installed in C Program Files Audinate Dante Firmware Update Manager It can be started in two ways From the Start menu Start All Programs Audinate Dante Firmware Update Manager Dante Firmware Update Manager Navigate to the directory where it is installed and double click the Dante Firmware Update Manager icon You can use the Dante Controller ...

Page 99: ...ct the one used for connecting to the primary DANTE network If there is only one defined network interface it will be selected by default If you have Dante Controller and or Dante Virtual Soundcard applications installed Dante Firmware Update Manager will automatically preselect the primary interface that was last used by either of those applications Click Next button to continue or Quit to leave ...

Page 100: ...ice Matching box is not selected and click Next button IMPORTANT NOTE Depending on the firmware version changes it may be necessary to select that checkbox in order to be able to upgrade the device for instance when upgrading from version 3 8 0 24 to 3 9 6 1 In case of doubt please consult the Technical Assistance Service sat aeq es 4 In the window that appears after a few seconds a list of the di...

Page 101: ...em 101 Click the checkbox es of the device s you wish to update NOTE Locked devices cannot be updated Locked devices are indicated by a padlock icon in the device list To update a locked device unlock it first using Dante Controller ...

Page 102: ...to continue 5 Then the upgrading process starts and the Status column shows its progress When the process is correctly ended a confirmation window will appear and the Status column will indicate After turning off and on the device and pressing Refresh button the new firmware version will be shown in the Version column ...

Page 103: ... typical depending on type of device and network performance and complexity 2 RJ45 Ethernet ports per interface 1000 BASE T or 100 BASE T depending on the device galvanically isolated that can be used for redundancy or daisy chain connections Binary rate 10 100 1000 Mbps Maximum segment length 100m max over CAT5e or better cabling Number of channels in each device NETBOX 4 MH 4 bidirectional PHOEN...

Page 104: ...comply with these conditions will not be accepted 3 AEQ will at its own cost repair the faulty product once returned including the necessary labour to carry out such repair whenever the failure is caused by defects of the materials design or workmanship The repair will be carried out in any of the AEQ authorized Technical Service Centre This guarantee does not include the freight charges of the pr...

Page 105: ...ante Virtual Soundcard User Guides for detailed information about firewall requirements and configuration A1 4 Troubleshooting Dante IP Address Configuration All devices in a Dante network including Dante Virtual Soundcard must be using IP addresses from the same network When using Dante Virtual Soundcard or Dante Controller your PC or Mac must be connected to the Primary Dante network and must ha...

Page 106: ...y interface of a Dante device to the primary network Most commonly by either misunderstanding how redundancy works and using only one switch with all cables connected to it or correctly using two switches or networks but accidentally connecting one secondary cable to a primary network switch Joining the primary and secondary Dante networks By connecting primary and secondary switches or perhaps ju...

Page 107: ...m If you suspect cabling issues check for Faulty or manually terminated cables Unplugged badly connected Ethernet cables Incorrectly configured switches Dante devices removed or turned off A1 5 1 Symptoms of switch or cabling issues You cannot see some devices in the Dante Controller network view Dante Controller shows orange unsuccessful subscription icons which usually means a device that was pr...

Page 108: ...upport only up to 7 characters per normal label and up to 4 per short label BC2000D matrices configuration software has a wizard in order to create the lines names automatically The name of the internal bus or input routed to an output is sometimes more meaningful than the output line name itself The names that are associated by default to input output lines of BC2214 boards in ARENA consoles and ...

Page 109: ... aoip09 ip09 BC2214_9L BC2214_9R aoip10 ip10 BC2214_10L BC2214_10R aoip11 ip11 BC2214_11L BC2214_11R aoip12 ip12 BC2214_12L BC2214_12R aoip13 ip13 BC2214_13L BC2214_13R aoip14 ip14 BC2214_14L BC2214_14R aoip15 ip15 BC2214_15L BC2214_15R aoip16 ip16 BC2214_16L BC2214_16R BC2000D matrix Inputs Logical lines in Matrix Setup Reception channels Labels in DANTE Controller AOIP IN 0001 BC2214_1L BC2214_1...

Page 110: ...214_4R AOIP OUT 0005 BC2214_5L BC2214_5R AOIP OUT 0006 BC2214_6L BC2214_6R AOIP OUT 0007 BC2214_7L BC2214_7R AOIP OUT 0008 BC2214_8L BC2214_8R AOIP OUT 0009 BC2214_9L BC2214_9R AOIP OUT 0010 BC2214_10L BC2214_10R AOIP OUT 0011 BC2214_11L BC2214_11R AOIP OUT 0012 BC2214_12L BC2214_12R AOIP OUT 0013 BC2214_13L BC2214_13R AOIP OUT 0014 BC2214_14L BC2214_14R AOIP OUT 0015 BC2214_15L BC2214_15R AOIP OU...

Page 111: ...ice names depending on each installation characteristics NOTE 3 When BC2224 modules are installed instead of BC2214 in ARENA console or BC2000D matrix the process is exactly the same but instead of 16 stereo inputs and outputs there are 32 stereo inputs and outputs available per device The names of the lines in console or matrix are the same but reaching 32 and the reception and transmission chann...

Page 112: ...plication so both systems must be configured separately Also note that DANTE identifies stereo lines as dual mono so different names are assigned to left and right channels forming stereo line Therefore stereo lines must be managed as dual mono lines FORUM and CAPITOL IP displays support only up to 6 characters per label The name of the internal bus or input routed to an output is sometimes more m...

Page 113: ...1 FORUM _11L FORUM _11R aoip12 FORUM _12L FORUM _12R aoip13 FORUM _13L FORUM _13R aoip14 FORUM _14L FORUM _14R aoip15 FORUM _15L FORUM _15R aoip16 FORUM _16L FORUM _16R NOTE 1 When there are 2 FR14 modules in FORUM console the devices could be labelled in Dante Controller as FORUM 1 and FORUM 2 in order to identify them or with any other name that allows to identify them easily on each installatio...

Page 114: ...e transmission channels could be renamed in Dante Controller as follows in order to easily identify them FORUM buses Outputs Labels in FORUM Transmission channels Labels in DANTE Controller PROGRAM aoip01 FORUM_PROGRAM _L FORUM_PROGRAM _R AUDITION aoip02 FORUM_AUDITION _L FORUM_AUDITION _R AUX1 aoip03 FORUM_AUX1 _L FORUM_AUX1 _R CAPITOL IP console Inputs Labels in CAPITOL IP Reception channels Lab...

Page 115: ...aoip04 CAPITOL_4L CAPITOL_4R aoip05 CAPITOL_5L CAPITOL_5R aoip06 CAPITOL_6L CAPITOL_6R aoip07 CAPITOL_7L CAPITOL_7R aoip08 CAPITOL_8L CAPITOL_8R NOTE 1 When there is more than one CAPITOL IP console in the system the devices could be labelled in Dante Controller as CAPITOL 01 CAPITOL 02 CAPITOL n in order to identify them or with any other name that allows to identify them easily on each installat...

Page 116: ...s depending on each installation characteristics For example in a configuration where PROGRAM and AUDITION internal buses are routed to the first 2 outputs of AoIP board these transmission channels could be renamed in Dante Controller as follows in order to easily identify them CAPITOL IP buses Outputs Labels in CAPITOL IP Transmission channels Labels in DANTE Controller PROGRAM aoip01 CAPITOL_PRO...

Page 117: ... IP module is installed in the audio core or not In the case of FORUM console allows you to active at physical level the AoIP audio over IP function When you press the associated button a window will appear allowing you to configure the maximum number of channels that could be activated 32 1 FR14 module or 64 2 FR14 modules Licenses allows you to activate the MADI link functionality You must purch...

Page 118: ...G button that will appear A window will appear then comprising 2 tabs in FORUM and 3 in CAPITOL IP IMPORTANT NOTE MADI and AoIP functions are mutually EXCLUDING so they can not be enabled at the same time In order to change from MADI tab to AoIP tab the first one must be Disabled and the same the other way round MADI the first tab allows the user to configure the synchronous AES 10 MADI link For m...

Page 119: ...at case you must configure this option as Slave It s not possible to use WORD CLOCK external synchronism VIRTUAL GPI and VIRTUAL GPO options at the bottom of Internal Module Virtual Configuration submenu allow you to configure the virtual GPIOs of the console For more information please consult the user s manual of the unit FORUM EXTERNAL SYNC There is an independent RJ45 connector for external sy...

Page 120: ...he Slave mode in the corresponding tab If the Master mode is selected in the multichannel link and AES section and or there is no external sync input then local synchronization is selected using the console internal oscillator A3 2 2 2 I O Configuration submenu From Factory all inputs are labeled in capitals by default and all outputs are labeled in lowercase letters By default AoIP inputs are seq...

Page 121: ...Show Channel in Fader Menu allows you to select whether the selected input channel can be associated Visible or not Hidden to a channel from AEQ FORUM or CAPITOL IP control surface through FADER menu An example of a typically Hidden signal would be the time TOPS Mode allows you to define whether the selected input channel is Mono or Stereo By default all the input channels except the mic line inpu...

Page 122: ...of the internal summing buses Mixer in Type column By default inputs are labelled in capitals Mode allows you to configure the logical output channel as Mono or Stereo By default all the outputs channels of AEQ FORUM or CAPITOL IP are defined as Stereo If any channel is re configured to Mono it will result in an incremented number of the listed available output channels one Stereo Channel is conve...

Page 123: ... the selected cross point confirmation is requested A3 2 3 2 SnapShot Configuration submenu SnapShot Configuration submenu of Programmable Configuration menu allows you to manage the different configurations memories stored in console and available to operators through the internal menu of the main screen of the Control and Monitoring section of AEQ FORUM or CAPITOL IP control surface This configu...

Page 124: ...ne of the physically present faders on the control surface up to 8 for CAPITOL IP up to 12 in FORUM and up to 20 for GRAND FORUM These faders are numbered from left to right starting in 1 up to 8 in CAPITOL IP and to 20 in FORUM In the case of AEQ FORUM console the number of faders to configure will depend on the quantity of 4 fader independent modules FRCH installed on the control surface 1 2 or ...

Page 125: ... and outputs Within the Configure Inputs Outputs advanced configuration screen accessed by pressing the corresponding button the complete list of all the available audio input and output channels is shown For more information please consult the user s manual of the unit ...

Page 126: ...ration of the console at that moment The system will ask for your confirmation in the screen that appears you can confirm by pressing SAVE again or return to the memories list by pressing BACK LOAD allows you to load the configuration you stored previously in the selected memory position The system will ask for your confirmation in the screen that appears you can confirm by pressing LOAD or return...

Page 127: ...ut audio channel selected in the INPUTS list is assigned to a fader channel you can also access to this advanced information screen by pressing the SELECT key of the corresponding channel working this key as a quick access to this submenu You can access the expanded information menu about the audio signal present in this input channel by pressing the NEXT key The ROUTE key gives you access to the ...

Page 128: ...MPX buses For more information see section 4 CONFIGURATION SOFTWARE in the unit manual You can access a more detailed description of each one of the output audio channels by turning any of the 3 associated encoders and pressing then the OK contextual key or any of these encoders The ROUTE option allows you to manage the internal routing of the signals of the console toward that output signal or bu...

Page 129: ...pear in NetBox4MH and NetBox Tool applications and to associated channels that appears in Dante Controller are detailed next in order to ease a coherent configuration for both systems and the routing between them In the case of NETBOX DSP there are only Dante transmission and reception channels so there is no need to establish that correspondence NETBOX 4 MH Inputs Labels in NetBox4MH Transmission...

Page 130: ...11 L NBOX32_11L DIGITAL 11 R NBOX32_11R DIGITAL 12 L NBOX32_12L DIGITAL 12 R NBOX32_12R DIGITAL 13 L NBOX32_13L DIGITAL 13 R NBOX32_13R DIGITAL 14 L NBOX32_14L DIGITAL 14 R NBOX32_14R DIGITAL 15 L NBOX32_15L DIGITAL 15 R NBOX32_15R DIGITAL 16 L NBOX32_16L DIGITAL 16 R NBOX32_16R NOTE 1 When there is more than one NETBOX in the system the devices could be labelled in Dante Controller as NETBOX4MH 0...

Page 131: ...ponding to the 3 additional modules with 32 transmission reception channels per module named as NBOXDSP_1L NBOXDSP_1R NBOXDSP_2L NBOXDSP_15R NBOXDSP_16L and NBOXDSP_16R The main module could be labelled in Dante Controller as NETBOXDSP and the additional modules as NETBOXDSP AD1 NETBOXDSP AD2 and NETBOXDSP AD3 in order to identify them or with any other name that allows to identify them easily on ...

Page 132: ...og AoIP Obviously AoIP inputs outputs are available only when Dante optional interface is activated by means of the corresponding license The correspondence between the inputs outputs of both communication channels and the associated channels that appears in Dante Controller are detailed next Inputs Outputs Labels in ControlPHOENIX Reception transmission channels Labels in DANTE Controller CH1 L V...

Page 133: ...as dual mono lines OLYMPIA 3 displays support only up to 8 characters per label AoIP inputs and outputs in OLYMPIA 3 are assigned by default to certain logical inputs and outputs of the unit and you can edit this assignment by means of OLYMPIA 3 CU Control application The names that are associated by default to AoIP input output lines in OLYMPIA 3 and to associated channels that appears in Dante C...

Page 134: ... table shows the names of the input out lines and reception transmission channels that are configured by default These last ones can be edited by means of Dante Controller application just like the device names depending on each installation characteristics ...

Page 135: ... switches must be used in an AEQ AoIP system Managed switches allow the user to interrogate and if necessary change the settings of the switch usually via a web interface Some switches came with EF Audio prioritised over CS7 Clocking If Audio packets are prioritised above PTP sample clock timing packets it can lead to higher clock jitter and longer lock times In extreme situations high audio traff...

Page 136: ...procedure for those series is similar to the following one for the 200 series Configuration procedure for the Cisco SG200 family of switches for use with DANTE technology 1 Change the IP address of the computer used to configure the switch so it falls in the 192 168 1 xxx range 2 Using an Internet browser type the address 192 168 1 254 in the URL bar and then type User cisco Password cisco You wil...

Page 137: ...sponds to the lowest priority 4 is the highest 4 Change the following priorities in the corresponding decimal numbers 56 CS7 4 46 EF 3 8 CS1 2 5 Apply the changes and a Save button will appear in the top area of the screen 6 By clicking on the Save button you will be redirected to another page to save the values in the switch Click on Apply ...

Page 138: ...AEQ Audio Over IP Routing System 138 ...

Page 139: ...can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Dante is a trademark of Audinate Pty Ltd Product includes lic...

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