AEG IDE84241IB, User Manual

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5.2 Troubleshooting
ERROR CODE DESCRIPTION POSSIBLE CAUSES ERROR REMOVAL
E2
The command zone switches off due to
an excessively high temperature
The temperature inside
the electronic parts is too
high
Wait for the hob to cool
before reusing it
E3 Container unsuitable
Loss of magnetic
properties
Remove the pot
E5
Communication problems between the
user interface and induction module
Electricity is not reaching
the module;
The power cable is
incorrectly connected or
faulty
Disconnect the hob from
the electrical network and
check the connection
For all other error
signals
( E … U … C … )
Call customer service and report the error code
5.3 Customer service
Before contacting Customer Service
1. Check that you cannot solve the problem yourself based on the points described in "Troubleshooting".
2. Switch the device off and on again to see if the problem resolves itself.
If the fault persists after the above checks, contact the nearest Customer Service.