9
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TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Soleplate is not heating even
though iron is turned on.
Connection problem
Check main power supply cable, plug and
outlet.
Temperature control is in “Outdoor” position.
Select higher programme like “
Cotton”.
Iron does not produce steam.
Not enough water in tank.
Fill water tank (see “Getting started”, no 2).
Selected temperature is lower than that
specified to use with steam.
Increase temperature to at least “
Cotton”.
Steam boost and vertical steam
boost function does not work.
Steam boost function was used very
frequently within a short period.
Put iron on horizontal position and wait before
using steam boost function.
Iron is not hot enough.
Adjust the proper temperature to steam ironing (up
to “
Cotton”). Put iron in vertical position and
wait until temperature indicator light turns off.
Water leaks from the soleplate
during ironing.
The iron is not hot enough.
Set the temperature dial to a temperature
(“ Cotton” to maximum) suitable for steam
ironing. Put the iron on its heel and wait until
the headlight is on before you start ironing.
Flakes and impurities come out of
the soleplate during ironing.
You have used hard water, which has
caused scale flakes to develop in the
water tank. Clean the station with
descaler (see “Cleaning“, no 14).
Press and hold the steam button for about one
minute to get steam. Then hold one more minute in
order to clean the steam generating system. Before
starting ironing, please test your iron on an old
towel to ensure that no residues inside the iron are
transferred to your garments.
Water leaks from the soleplate
while the iron is cooling down or
after it has been stored.
The iron has been put in horizontal
position while there is still water in the
water tank.
Empty the water tank and switch off the steam
station by pressing ON/OFF button (M) on the
boiler unit before storing the iron.
Brown streaks come out of the
soleplate while ironing and stain
the linen.
You may have used chemical descaling
agents different from the recommendation.
Use the descaling agent from the
recommendation (see “Cleaning”, no 14).
Fabric fibers have accumulated in the
holes of the soleplate and are burning.
Clean the soleplate with a damp soft cloth.
Fabrics might not be properly rinsed or
the garments are new and have not been
washed before ironing.
Please rinse the fabrics properly before ironing.
DISPOSAL
This symbol on the product indicates that this product contains a battery which shall not be disposed with
normal household waste.
This symbol on the product or on its packaging indicates that the product may not be treated as household
waste. To recycle your product, please take it to an official collection point or to an AEG service center that
can remove and recycle the battery and electric parts in a safe and professional way. Follow your country’s
rules for the separate collection of electrical products and rechargeable batteries.
AEG reserves the right to change products, information and specifications without notice.
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