Trouble shooting guide
Before calling for service, check the following items. If the problem still persists, contact
the place of purchase or your nearest authorized dealer.
1. The machine is not threaded
correctly.
2. The thread tension is too tight.
3. The thread is too thick for the
needle.
4. The needle is not inserted
correctly.
5. The thread is wound around the
spool holder pin.
6. The needle is damaged.
1. The bobbin case is not inserted
correctly.
2. The bobbin case is threaded
wrong.
1. Rethread the machine.
2. Reduce the thread tension (lower
number).
3. Select a larger needle.
4. Remove and reinsert the
needle (flat side towards the
back).
5. Remove the reel and wind up
the thread onto the reel.
6. Replace the needle.
Upper
thread
breaks
1. Remove and reinsert the
bobbin case and pull on the
thread. The thread should
run easily.
2. Check both bobbin and
bobbin case.
Lower
thread
breaks
1. The needle is not inserted
correctly.
2. The needle is damaged.
3. The wrong size needle has been
used.
4. The foot is not attached correctly.
5. The machine is not threaded
correctly.
1. Remove and reinsert the
needle (flat side towards the
back).
2. Insert a new needle.
3. Choose a needle to suit the
thread.
4. Check and attach it correctly.
5. Rethread the machine.
Skipped
stitches
1. The needle is damaged.
2. The needle is not correctly
inserted.
3. Wrong needle size for the fabric.
4. The wrong foot is attached.
5. The needle clamp screw is loose.
6. The presser foot that is used is
not appropriate for the type of
stitch that you wish to sew.
1. Insert a new needle.
2. Insert the needle correctly
(flat side towards the back).
3. Choose a needle to suit the
thread and fabric.
4. Select the correct foot.
5. Use the screwdriver to tighten
the screw.
6. Attach the presser foot that
is appropriate for the type of
stitch that you wish to sew.
Needle
breaks
Problem
Cause
Correction
Reference
15
24
21
20
15
20
13
13
20
20
21
22
15
20
20
21
20
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Instruction manual for Model AEG 30Z /AEG 35Z
Summary of Contents for 30Z
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