Q-110
REV. D
Page 8 of 11
All test equipment shall be validated to assure that they have the accuracy and resolution to measure the
parameters being tested. The test equipment shall maintain repeatability within their allowable tolerances.
2.7
Control of Nonconforming Product.
Records shall be reviewed and analyzed for repetitive discrepancies and when noted they shall be brought
to the attention of management for corrective action.
2.8
Corrective and Preventive Action.
Completed corrective action reports shall be maintained in a recurrence file. Whenever it is suspected that
a quality problem may be a recurrence of a similar problem on which corrective action has been completed,
the recurrence file shall be examined. Preventive action shall be taken that assures the opportunity for
recurrence is eliminated.
2.9
Handling, Storage, Packaging and Delivery.
Areas used for handling, storage, packaging, inspection and test of products or services shall be clean,
safe, and well organized to ensure that they do not adversely affect quality or personnel performance.
Where applicable, the transporting of material shall be such as to avoid damage to the material and/or
installed/completed equipment.
Protective packaging shall be employed on all products delivered to ADTRAN as required by the Bill of
Material.
It is preferred that shipping containers not exceed a maximum of 35 pounds. Each container should have a
consistent number of parts except the final container may have a quantity difference.
Where the possibility of spoilage exists, items in storage shall be date stamped/coded, etc., and used on a
First-in First-out basis.
All containers must be marked with the green, red or yellow tags as described in Work Instruction SC14.
Alternate labels may be approved to take advantage of CM’s internal tracking and quality control systems.
2.10 Quality
Records.
Quality records shall be maintained and as a minimum include product identification; quantity of product
inspected; inspection procedures followed; inspector, tester, quality representative; date of inspection, and
number, type, and severity of defects found.
Quality reports shall be prepared at regular intervals and summarize inspection and test results. Quality
records shall be tailored and distributed to specific audiences including upper management and ADTRAN.
When a quality deficiency is noted in the reports, specific actions are required from appropriate levels of
management.
2.11 Statistical
Techniques.
The contract manufacturer shall include, as required, training in statistical techniques, process capability
studies, statistical sampling, data collection and analysis, problem identification, problem analysis, and
corrective action.
