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61202076L1-1

TSU 600 User Manual

D-1

Appendix D

System Messages

This appendix lists and defines the alarm and status messages that ap-
pear on the TSU 600 screen.

Alarm Messages: Network Interface (NI)

Message

Description

Red Alarm

NI unable to frame align with incoming signal

Yellow Alarm Remote alarm indication (RAI) being received from

far end

Blue Alarm

Unframed all ones (1s) (AIS) being received at NI

Loss of Signal No signal detected at NI

Summary of Contents for 1202076L1

Page 1: ...TSU 600 TSU 600e User Manual Part Numbers 1202076L1 1202076L1 DC 1202076L2 1202076L2 DC October 1998 61202076L1 1C...

Page 2: ...rademark of Microsoft Corp T Watch is a trademark of ADTRAN Inc SLC96 is a registered trademark of AT T 901 Explorer Boulevard P O Box 140000 Huntsville AL 35814 4000 Phone 256 963 8000 1998 ADTRAN In...

Page 3: ...be fully compliant with the YEAR 2000 requirements This is true for all models and revisions regardless of the date of manufacture or delivery Users who wish to independently verify that specific prod...

Page 4: ...t to file a complaint with the FCC 4 Your telephone company may make changes in its facilities equip ment operations or procedures that could affect the proper opera tion of your equipment If they do...

Page 5: ...nd can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio frequencies Operation of this equipment in a resid...

Page 6: ...interference causing equipment standard entitled Digital Apparatus ICES 003 of the De partment of Communications Cet appareil nuerique respecte les limites de bruits radioelectriques ap plicables aux...

Page 7: ...ny repairs or al terations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to re quest the user to disconnect the equipment Users should ensu...

Page 8: ...ransmitted on the network The affidavit shall affirm that either no encoded analog content or billing information is being transmitted or that the output of the de vice meets Part 68 encoded analog co...

Page 9: ...ling protection I attest that all operations associated with the establishment main tenance and adjustment of the digital CPE with respect to analog con tent and encoded billing protection information...

Page 10: ...irements the operator s maintainer s is are under the control of a supervisor trained in accor dance with _________ circle one above I agree to provide _________________ telco s name with proper docu...

Page 11: ...ink laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type dur ing an electrical storm There is a remote risk of shock from lightning 3 Do not use t...

Page 12: ...s or if it fails while in service For detailed warranty repair and re turn information refer to the ADTRAN Equipment Warranty and Repair and Return Policy Procedure Return Material Authorization RMA i...

Page 13: ...1 Unpack Inspect Power Up 2 1 Receipt Inspection 2 1 ADTRAN Shipments Include 2 1 Customer Provides 2 1 Power Connection 2 2 DC Powered Units 2 2 Backup Power Supply 600e only 2 2 Installing and Repl...

Page 14: ...3 8 Data Port Identification 3 9 Front Panel Menu Structure 3 10 Alternate Methods of Control 3 11 T Watch PRO ADTRAN PC Program 3 11 T Watch PRO LAN Connection 3 11 T Watch PRO EIA 232 Connection 3...

Page 15: ...3 Automatic Time out Feature 6 3 No Passcode Desired 6 3 Unit ID 6 3 Setting the Unit Identification 6 4 No Unit ID Desired 6 4 Software Revision Software Rev 6 4 Port Utility 6 4 ENET Address 600e o...

Page 16: ...e 8 7 OK 8 7 SNMP Read Community 8 7 SNMP Read Write Community 8 7 SNMP Trap Community 8 8 System Name 8 8 System Contact 8 8 System Location 8 8 Auto Fail Traps Sent 8 9 Poll Link Status Traps Sent 8...

Page 17: ...igure 3 2 Example of Basic Front Panel Menu Travel 3 6 Figure 3 3 Display and Data Fields 3 8 Figure 3 4 Module Slots TSU 600 3 9 Figure 4 1 Complete Status Menu 4 1 Figure 4 2 Network Interface Perfo...

Page 18: ...List of Figures vi TSU 600 User Manual 61202076L1 1...

Page 19: ...nual vii List of Tables Table B 1 Alarm Conditions B 2 Table B 2 TR 08 DS0 Conversion Table B 3 Table C 1 Network Pinouts C 1 Table C 2 Control In Chain In Pinout C 2 Table C 3 Chain Out Pinout C 3 Ta...

Page 20: ...List of Tables viii TSU 600 User Manual 61202076L1 1...

Page 21: ...dules for voice and data applications Each module offers up to four ports for a total of 24 possible voice or data ports The TSU 600 serves as the link between user data sources such as local area net...

Page 22: ...house option modules with up to four additional data ports including voice Architecture that allows mix of port types to meet the data interface requirements Easy configuration capabilities using sim...

Page 23: ...as a second DS1 interface to provide up to 3 MB aggregate throughput Nx56 64 Serial Interface Provides a V 35 serial interface in either sin gle or dual versions NxIQ Frame relay aware device that pro...

Page 24: ...of six option modules and plug on boards providing an opportunity for growth to accommodate many applications See Figure 1 1 This unique approach allows you to mix interface types to meet any applica...

Page 25: ...e provides a V 35 interface to a router The PBX is interfaced to the TSU 600 with the DSX 1 module An OCU DP module and OCU DP plug on board provide two switched 56 circuits for video conferencing The...

Page 26: ...d T1 interface to a remote TSU T WATCH PRO which runs on a PC easily manages the network FXO modules are used to provide PBX extensions to remote sites See Figure 1 3 Figure 1 3 Drop and Insert Voice...

Page 27: ...for use in shipping the TSU 600 back for repair or for verification of damage during shipment ADTRAN Shipments Include The TSU 600 A line interface cable an 8 position modular to 8 position modular 15...

Page 28: ...inal Power must be from a DC source in the range of 21 to 26 VDC or in the range of 40 to 56VDC The protective cover should be reinstalled over the terminal strip once the power source is connected Th...

Page 29: ...he front panel LCD The alarm message will identify a failure on Power Supply A or Power Supply B The option slot legend on the rear panel shows the location of each power supply Turn the power switch...

Page 30: ...ition to the equipment grounding conductor in the power supply cord The supplementary equipment grounding conductor shall not be smaller in size than the ungrounded branch circuit supply conduc tors T...

Page 31: ...3 PORT X 4 DUAL FXS DUAL FXS PORT X 1 PORT X 2 NX 56 64 PORT X 2 V 35 SEC NI PORT X 1 DS 1 IN OUT MON NX 56 64 PORT X 2 V 35 NX 56 64 PORT X 1 V 35 CAUTION RISK OF ELECTRIC SHOCK SUPPLEMENTAL EARTH G...

Page 32: ...X 1 DS 1 IN OUT MON NX 56 64 PORT X 2 V 35 NX 56 64 PORT X 1 V 35 CAUTION RISK OF ELECTRIC SHOCK SUPPLEMENTAL EARTH GROUND MUST BE CONNECTED PRIOR TO CONNECTION OF TELECOMMUNICATION WIRING MODULE 1 MO...

Page 33: ...C NI PORT X 1 DS 1 IN OUT MON NX 56 64 PORT X 2 V 35 NX 56 64 PORT X 1 V 35 CAUTION RISK OF ELECTRIC SHOCK SUPPLEMENTAL EARTH GROUND MUST BE CONNECTED PRIOR TO CONNECTION OF TELECOMMUNICATION WIRING M...

Page 34: ...C NI PORT X 1 DS 1 IN OUT MON NX 56 64 PORT X 2 V 35 NX 56 64 PORT X 1 V 35 CAUTION RISK OF ELECTRIC SHOCK SUPPLEMENTAL EARTH GROUND MUST BE CONNECTED PRIOR TO CONNECTION OF TELECOMMUNICATION WIRING M...

Page 35: ...equipment the T1 connection will be broken and the test equipment will terminate the incoming T1 The MON test jack provides a bridged access jack for non intrusive monitoring of the incoming T1 When...

Page 36: ...TE timing mode is selected or as the source of UBR1TE timing when the UBR1TE timing mode is selected If DTE timing is desired the DTE interface port sourcing the timing must be connected to Slot 1 Thi...

Page 37: ...lots 3 5 will accept any interface type except second ary interface the interface for DTE timing or the mul tiport DBU If other interfaces have any restriction on their location this will be specified...

Page 38: ...the entire chassis Initialization Set User Passcode The TSU 600 is designed to operate with or without the use of a pass code The default condition is without a passcode If the unit is to be remotely...

Page 39: ...other TSUs can be linked together to form a chain Figure 2 4 provides an example of a chain in arrangement with a PC or a modem The first TSU 600 in the chain receives controlling input from the PC or...

Page 40: ...r subsequent power up sequences Normal Power Up Procedure After the unit has been put into operation with the initial power up and initialization subsequent power up procedure includes only the Power...

Page 41: ...u item flashes indicating it is activated Press Enter to select the menu item Up and down arrows Up and down arrows are used to scroll through and activate the submenu items available in the current m...

Page 42: ...n key Name Description OK green Indicates the operation is in the normal mode and no errors have been detected Test yellow Indicates that the network interfaces are operating in a test mode This inclu...

Page 43: ...s Alarm red Indicates an alarm condition has been detected When the alarm condition is no longer valid the OK LED activates turns on To view an alarm condition select the active alarm menu item or sel...

Page 44: ...Active when the module is in test mode 11 OK Module Status Operation is in normal mode with no detected errors 12 System LED Indicates status of power supplies 600e only 13 Up and Down Arrows Scroll...

Page 45: ...uick access to the active alarm display menus This can be activated while any other menu item is in use When the Alarm Menu is exited the unit returns to the location of the same menu that was active...

Page 46: ...tivate the Alarm List option from the Status Menu do the following 1 Activate the Status Menu using the arrow keys or by pressing 1 The cursor will flash on the number next to the activated selection...

Page 47: ...e arrows scroll to scan the available value settings The value settings display one at a time in the data field position 3 When the desired value is displayed press Enter to set that value When the va...

Page 48: ...ress Cancel as many times as required to return to the desired menu level or press Home to return to the main menu Step Action 1 Press Enter to move the cursor to the data field 2 Use arrows to select...

Page 49: ...containing a PBX DSX 1 option card with an Nx56 64 plug on interface is installed in option slot 6 it would be designated as DSX 1 Passthru 6 1 Where slot 6 and port 1 The DSX 1 is located in option...

Page 50: ...splays all relevant information for the network and DTE interfaces For detailed information on status options see Chapter 4 Status Menu Config Configuration Displays and sets the TSU 600 operational c...

Page 51: ...the unit or read the status or performance of the unit Receives traps from any TSU product Records and creates display performance data over a 30 day period Accesses units via the local area network...

Page 52: ...d Change Set a Passcode on page 6 3 for more details 2 Set the Control Port rate to the same setting as the PC Com port 3 Connect the PC Com port to the Chain In port on the TSU 600 using the DB25 to...

Page 53: ...Connection You can connect to the TSU 600 via telnet Before attempting to connect via telnet first define the IP address the default gateway and subnet mask using the front panel The dafault gateway a...

Page 54: ...Chapter 3 Operation 3 14 TSU 600 User Manual 61202076L1 1...

Page 55: ...the status of the TSU 600 op eration See Figure 4 1 Figure 4 1 Complete Status Menu AS EF 1 NI PERF RPTS ES SES 2 NI ERRORS UAS 1 STATUS 3 ACTIVE ALARMS ALARM LIST END OF LIST 4 VIEW HISTORY HISTORY L...

Page 56: ...lay the user copy of the performance data See Figure 4 2 The TSU 600 maintains this perfor mance data on the network in compliance with ANSI T1 403 and AT T document TR54016 The data displayed is data...

Page 57: ...copy of performance data is cleared by the TSU 600 the data displayed here might be different from the data sent to the net work as PRM data Network Interface Errors NI ERRORS The NI Errors submenu d...

Page 58: ...ss this menu item with the Alarm function Shift 8 on the keypad If one or more of the Alarm LEDs are illuminated an alarm is present Press Cancel to re turn to the previous menu item Figure 4 3 Displa...

Page 59: ...e signal is present Remote Port Remote Port displays the status of activity on the Chain In remote port This is useful for troubleshooting communication sessions as well as verifying cabling Clear Por...

Page 60: ...Powered units Possible status NOT PRESENT INACTIVE OK DC Supply DC units only TX Indicates that data is being transmitted from the 10BaseT port RX Indicates that data is being received by the 10BaseT...

Page 61: ...4 INIT MODEM 1 NETWORK NI 5 TIMING MODE 5 CONTROL PORT 6 SET LBO 6 IP ADDRESS 7 INBAND LPBCK 7 SUBNET MASK 8 BIT STUFFING A ALARM REPORT 8 DEFAULT ROUTER 9 TR 08 OPTIONS B ALARM FORMAT 9 SLIP RATE C B...

Page 62: ...include setting the parameters which may be necessary for a secondary interface DSX 1 Passthru etc Network NI Menu Items The menu items and their descriptions follow Format Sets the frame format for t...

Page 63: ...be set to 0 dB INBAND LPBCK Sets unit to accept or reject the network interface loop up and loop down codes as defined in ANSI T1 403 Choices Accept Reject BIT STUFFING When enabled bit stuffing cause...

Page 64: ...ndary Timing Normal CSU Timing The selected clock option always designates the clock source for trans mission Clocking necessary for receiving data is always recovered from incoming data Network Timin...

Page 65: ...cessary to have the DTE as the primary clock source such as limited distance line drivers See Figure 5 3 The DTE source timing is restricted from use when a secondary interface is used at the same tim...

Page 66: ...U 600 is configured to use its own internal oscillator as the source of timing Applications include pri vate line driver circuits where one end is set to network and the other to internal See Figure 5...

Page 67: ...econdary interface is the source of timing The TSU 600 uses the clock derived by the secondary interface for transmission timing See Figure 5 5 Figure 5 5 Secondary Clock Source 1 2 3 OPTION SLOTS NET...

Page 68: ...he PBX is looped timed to the TSU 600 The Network Interface NI is the actual source of timing This timing option is the same as that typically used for CSUs This is the preferred mode for use with a P...

Page 69: ...SNMP Choices Direct Used if connected directly to the PC Dial Used when connection is through a modem The dial string is entered from T Watch PRO SNMP Init Modem Allows you to choose an industry stand...

Page 70: ...al network are not forwarded through this IP address Normally this address defines a router connected to the TSU 600e unit s local network This value is ignored when the IP interface is set to SLIP SL...

Page 71: ...ange feature Press Enter to activate the selection AUTO Indicates that the map in use will change at a user selected time of day AUTO enables the Automatic Map Change feature Press Enter to activate t...

Page 72: ...it into use You can copy DS0 A to DS0 B by copying the DS0 A map into the Temp map Then apply write the Temp map into DS0 B The menu items are COPY A TEMP Copies the current map A or B into a Temp map...

Page 73: ...currently applied Map A B REVIEW TEMP This menu item is operated the same for the Temp map as is 3 REVIEW MAP A or Map B EDIT TEMP The map in the Temp file can be edited to whatever configuration is...

Page 74: ...t field 4 Scroll to select the port which is dependent on the installed option card 5 Press Enter to complete the selection and move the cursor back to the DS0 field With the cursor on the DS0 field t...

Page 75: ...terface are set through this menu The items that can be set de pend on which option module is installed The list of option ports will vary with the configuration The TSU 600 is designed so that any ad...

Page 76: ...Chapter 5 Configuration Menu 5 16 TSU 600 User Manual 61202076L1 1...

Page 77: ...ues or re initiating the unit This menu also displays the unit software revision and the Unit ID setting Figure 6 1 Utility Menu Tree TIME HH MM SS 1 TIME DATE DATE MM DD YY Returns all configurations...

Page 78: ...ons This happens only when the unit is operating in the limited access mode i e without an active passcode The limited access mode may become active even if a passcode was entered as it does when ther...

Page 79: ...n the unit is equipped with an automatic time out for operation with the password After ten minutes of inactiv ity the unit reverts to limited access operation To make changes in the configuration the...

Page 80: ...ablishes the unit as unable to be operated by remote control Software Revision Software Rev This menu provides access to the display of the current software revi sion level loaded into the base unit c...

Page 81: ...some of the normal operation See individ ual menu items concerning tests before executing Figure 7 1 Test Menu LINE ON 1 LOCAL LOOPBCK PAYLOAD ON NO LOOPBACK ATT INBAND LLB 1 NETWORK TESTS ANSI FDL PL...

Page 82: ...ns Network tests are run on the Network Interface NI You can select three different test configurations to determine the type of loopback and the pattern to run Test results display in the LCD window...

Page 83: ...s or framing errors Payload loopback is similar to line loopback except that the framing is extracted from the received data and then regenerated for the transmit ted data Figure 7 2 Network Loopback...

Page 84: ...n is selected the TSU 600 verifies that the far end is actually in a loopback by checking for the receipt of a code looped back from the far end Once the Remote Loopback type is select ed the LCD disp...

Page 85: ...ed as part of the DS0 Map This sets the pattern for the test and initiates the transmission of the pat tern The test is terminated by selecting None The following patterns are available QRSS always ru...

Page 86: ...so provide an end to end check on the entire link Set each end to send QRSS in TST DS0s using 1 DS0 and occasionally view the results on the Pattern Result Menu selection Pattern Description ES The nu...

Page 87: ...o execute a full internal self test The results of the self tests are displayed in the LCD Upon invoking the command the LCD displays System Self Test and the Test LEDs are illuminated Test failures a...

Page 88: ...c data ports It controls the activation of loopbacks and the initiation of data test pat terns Test results are displayed in the LCD window The execution of Port Tests will disrupt normal data flow in...

Page 89: ...e telnet terminal session is established See Figure 8 1 The default telnet terminal password is ADTRAN Only one telnet terminal session may be active at a time Figure 8 1 Telnet Terminal Main Menu ADT...

Page 90: ...on entering this menu the current Temp Map displays followed by nine selections that you can use for configuring and reviewing map information Figure 8 2 DS0 Temp Map Use the up and down arrows or num...

Page 91: ...p Map to one of three config urations current Map A current Map B or all IDLEs This step is optional 2 Edits the Temp Map so that it reflects the desired map configuration 3 Replaces the current DS0 m...

Page 92: ...mode the cursor location moves to DS0 number one in the DS0 field of the Temp Map The cursor may be moved from one DS0 to another by using the up and down arrows until the cursor is located at the DS...

Page 93: ...and creates the Unit Access Table This table stores the Unit ID Passcode and Unit Type for units connected via chain ports or connected remotely to the TSU TDU see Figure 8 3 on page 8 6 An entry in...

Page 94: ...s Table that are not chained directly to the TSU 600 but are managed over Inband or the FDL traps are not automatically for warded Polling must be enabled on the TSU 600 for these units in order to re...

Page 95: ...to have Read access to MIBs supported by the TSU 600 This value must be a text string of 16 characters or less SNMP Read Write Community SNMP NMS using this community name have full read write access...

Page 96: ...ocation A text string describing the physical location of an SNMP managed node for example SECOND FLOOR PBX ROOM SNMP Trap Destination Address Description Host 1 Trap IP Address This is the first of f...

Page 97: ...specific IP address Telnet Terminal Time out The TSU 600 terminates a telnet or terminal session if no activity is de tected for this length of time Only one telnet or terminal session may be active a...

Page 98: ...Chapter 8 Telnet Terminal Menus 8 10 TSU 600 User Manual 61202076L1 1...

Page 99: ...ls used to ex change information between the network and the managed devices as well as to the structure of network management databases Basic Components SNMP has three basic components Network Manage...

Page 100: ...Using SNMP Version 1 the network manager can issue three types of commands GetRequest GetNextRequest and SetRequest Message The network device issues two types of messages GetResponse and Trap Command...

Page 101: ...niquely identified at the NMS by a combination of the IP address of the TSU 600 and the Unit ID of the sending device The Unit ID is present in the trap packet appended to the end of the trap communit...

Page 102: ...host name used for the proxy designation is that of the TSU 600 3 Set community names in the device s entries for external units to the TSU 600 community name with the device Unit ID appended as de f...

Page 103: ...arity with DLC systems IDLC systems and TR TSY 000008 is assumed but the following information will be useful All received TR TSY 000008 specific alarms are reported locally within the history feature...

Page 104: ...ink OOF The TSU will send MINOR ALARM and A SHELF ALARM upon receiving an out of frame condition TR 08 DL Down and RED ALARM are declared in history for severe framing errors After 2 5s MAJOR ALARM A...

Page 105: ...sions needed to map voice ports to the TR 08 network Table B 2 TR 08 DS0 Conversion Table DS0 TR 08 Channel Number Port 1 1 1 1 3 2 1 2 5 3 1 3 7 4 1 4 9 5 2 1 11 6 2 2 13 7 2 3 15 8 2 4 17 9 3 1 19 1...

Page 106: ...Appendix B Understanding TR 08 B 4 TSU 600 User Manual 61202076L1 1...

Page 107: ...1 Network Pinouts for the pinout for the network connector Network Connections The network connections are as follows Connector Type USOC RJ 48C Part Number AMP 555164 2 Table C 1 Network Pinouts Pin...

Page 108: ...n In Pinout for the pinout for the control in chain in con nector Chain in Connections The chain in connections are as follows Connector Type RJ 48 Part Number AMP 555164 2 Table C 2 Control In Chain...

Page 109: ...out connections are Connector Type RJ 48 Part Number AMP 555164 2 Table C 3 Chain Out Pinout Pin Name Description 1 GND Ground connected to unit chassis Connected to GND of next unit pin 10 2 UNUSED...

Page 110: ...0BaseT 600e only 10BaseT is used to connect the TSU 600e to the Local Area Network See Table C 4 10BaseT Connections The required wiring connections are Connector Type USOC RJ 45 Part Number AMP 55516...

Page 111: ...ssages that ap pear on the TSU 600 screen Alarm Messages Network Interface NI Message Description Red Alarm NI unable to frame align with incoming signal Yellow Alarm Remote alarm indication RAI being...

Page 112: ...message will appear in the alarm or history log Message Description Payload On Payload loopback activated Line On Loopback off Loopback Off All loopbacks deactivated Factory Restore Factory setting re...

Page 113: ...ts s 75bps Line Code Bipolar RZ AMI or B8ZS Framing D4 SF ESF or SLC96 FT1 Line Rate DS0 Channelized multiple of 64 kbps Transmit Timing Network DTE U BR1TE Secondary NI Nor mal CSU or Internal Input...

Page 114: ...oring TR 54016 and T1 403 Approvals FCC Part 15 FCC Part 68 UL 1950 Interface Devices PC Serial Port Modem or SLIP connection to router Interface Type EIA 232 Data Rates 1200 2400 4800 9600 19200 3840...

Page 115: ...ions Input Power TSU 600 90 130 VAC 60 HZ TSU 600e 90 120 VAC 50 60 HZ DC powered units 21 26 VDC or 40 56 VDC Fuse AC powered units 1A 250V DC powered units 5A 250V Operating Temperature 0 to 45 degr...

Page 116: ...Appendix E Specifications E 4 TSU 600 User Manual 61202076L1 1...

Page 117: ...rface NI D 1 Alarm Messages Network Interface D 1 Alarm Report TR 08 5 3 Alarm operation key 3 5 ANSI FDL LLB remote loopback 7 4 ANSI FDL PLB remote loopback 7 4 ANSI FT1 LLB remote loopback 7 4 APPL...

Page 118: ...8 Drop and Insert Voice and Router Application 1 6 DS0 Map A and DS0 Map B Menu 5 12 DS0 Maps Configuration Menu 8 2 DSO Map A and DSO Map B 5 12 DSU DP option module for TSU 600 1 3 DSX1 option modul...

Page 119: ...1 M Major Alarm network interface status message D 2 Management Configuration 8 5 Management software T Watch PRO 3 11 Map Exchange Menu 5 11 MAP In Use A B Menu 5 11 MIB SNMP component A 2 Minor Ala...

Page 120: ...Sent SNMP 8 9 port configuration 5 15 Port Status 4 5 Port Tests test menu 7 8 Port Utility utility menu 6 4 Power Connection for TSU 600 2 2 Power On network interface status message D 2 power up pro...

Page 121: ...status LED 3 3 system contact SNMP text string 8 8 system location SNMP text string 8 8 system name SNMP text string 8 8 T Telnet Connection 3 13 Telnet Terminal Main Menu 8 1 Telnet Terminal Password...

Page 122: ...ion module for TSU 600 1 3 Unit Access Table 8 5 unit level tests 2 12 Unit level tests run self test 7 7 Unit Menu 5 9 Up and down arrows front panel 3 1 Util front panel menu 3 10 utility menu tree...

Page 123: ...pair is needed Technical Support will coordinate with theCustomer and Product Service CaPS de partment to issue an RMA number For information regarding equipment currently in house or possible fees as...

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