● SLA SESSION SUPPORT
Services: Technical support M-F 8AM - 8PM (EST)
Includes support for 5 days after first call
Fees: $225 per incident
● SE SUPPORT
Services: Event based on-site technical representation
Fees: $850 per day plus travel expenses
*Available for up to three years after purchase for Adtec manufactured products only
**Excludes equipment that has been subject to misuse, negligence, or accident
All SLAs are subject to terms and conditions of sale. For details see
adtecdigital.com/support/terms
Summary of Contents for EN-20
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