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46
Troubleshooting and Diagnostics
Error Codes and Messages
Table 4-2 describes LTO standalone error codes, LCD messages, possible causes and suggested actions to correct the error.
Table 4-2 Error Codes and Messages
.
Code
LCD Message
Possible cause
Corrective
action
0
Maint Mode: Select
Exit Maint Mode
No error. This code displays:
•
When power is cycled
(turned off, then on) to the
drive.
•
When diagnostics have
finished running and no error
occurred.
Note
The single-character display is
blank during normal operation
of the drive.
No action required.
1
Error!
Cooling Problem
Maximum operating temperature
was exceeded.
Remove any blockage that prevents air
from flowing freely through the drive.
Ensure that the operating temperature and
airflow is within the specified range (refer
to Appendix A Specifications, for the
operating temperature range).
If the operating temperature is within the
specified range and the problem persists,
contact ATAC.
2
Error!
Power Problem
Externally supplied power
exceeds the specified voltage
limits.
Ensure that the power connector is
properly seated.
Ensure that the proper DC voltages are
being applied within the tolerances
allowed.
If the proper voltages are being applied
and the problem persists, contact ATAC.
3
Error!
F/W Problem
A firmware error occurred.
1.
Collect a drive dump from one of the
following:
•
Server
•
Ultrium Tape Drive (select
Function code
5
)
2.
Power the drive off and on, then retry
the operation that produced the error.
3.
If the problem persists, download
new firmware and retry the operation.
4.
If the problem still persists, read a
drive dump, then call your next level
of support.
Summary of Contents for LTO 200D
Page 1: ...LTO Standalone User s Guide LTO 200D and LTO 400D...
Page 6: ...vi Blank Page...
Page 10: ...x Blank Page...
Page 12: ...xii Blank Page...
Page 20: ...8 Introduction Blank Page...
Page 26: ...14 Installation Blank Page...
Page 34: ...22 Operation and Maintenance Blank Page...
Page 63: ...51 Index...