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EXTENDED WARRANTY
For a period of lifetime from the date of purchase Adept warrants that the Heating Mat heating
cable is free from defects in material, design and workmanship. The extended warranty is only
valid if the warranty certificate has been properly completed and mailed, and the installation is in
accordance with the installation instructions.
The defective Heating Mat heating cable has to be inspected by or submitted to Adept or an
authorized Heating Mat dealer. Failure to comply with all of the foregoing will void this extended
warranty. Adept will, when the customer has documented that a defect in the Heating Mat was
present at the date of delivery, repair or supply a new Heating Mat at Adept’ option. All claims
shall be made within the extended warranty period. Adept shall not be liable for any claims made
by anyone other than the original purchaser.
Adept shall not be liable for any consequential and secondary costs or damages linked to the
defect or replacement of the Heating Mat. Adept will be liable for any costs related to the
dismantling of defective product and the installation of a new product; however such liability is
limited to the amount of five (5) times the initial product costs for each damage/case.
THE FOREGOING WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, ON THE PART OF ADEPT. ADEPT DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ADEPT NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON, FIRM OR CORPORATION TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH SALE OR PRODUCT. ADEPT SHALL NOT BE HELD RESPONSIBLE
FOR DAMAGE TO PERSON OR PROPERTY, CONSEQUENTIAL LOSS, LOSS OF PROFIT, LOSSES ON
GOODS IN STORE, OR THE LIKE WHICH MIGHT ARISE OUT OF THE FAILURE OF THE EQUIPMENT
DELIVERED, IRRESPECTIVE OF THE CAUSE (INCLUDING FAULTY MANUFACTURE).
How to claim this warranty
Contact the company's Customer Service department and provide the following information:
1) Nature of the manufacturing defect
2) Date of purchase and, if already installed, date of installation
3) If installed, name of electrician and flooring installer
4) Resistance readings taken by installer
5) Proof of purchase and serial number from product label
Our Customer Service department will provide you with an authorization number and advise you
on the next steps to complete your warranty claim.
Adept can accept no responsibility for possible errors in catalogues, brochures, other printed materials, and website
information. Adept reserves the right to alter its products without notice. This also applies to products already on
order provided that such alteration can be made without subsequent changes being necessary in specifications
already agreed upon. All trademarks in this material are property of the respective companies. All rights
reserved.
Adept Floor Heating
