26
FUR
THER
INFORMA
TION
RX - Diagnostics and Statistics
Log Settings
This page provides numerous key diagnostic log settings.
Capture diagnostics to download
- (Only shown when viewing this
page using a PC browser). Request generation of a diagnostics dump file.
This will then be downloaded by the host computer’s browser, this is
an encrypted diagnostics file which can be used by technical support to
diagnose and fix an issue.
Note: When in point to point mode, you will need to
plug in a USB flash drive and capture the logs to it.
Remote Support
- When using the Adder remote server, this option
determines which port will be used. Multiple options are offered in case
one or more ports are blocked by your firewall.
Logging Severity Level
- Defines the level of messages that will be
logged (according to RFC5424). Level 5
(Notice: normal but significant
condition)
is the default setting; ALIF4000 supports levels 1 to 7. Choosing
levels 6
(Informational)
or 7
(Debug)
will cause larger numbers of lesser
events to also be logged, with a potential impact to overall performance.
These levels should only be used if working with the support team to
diagnose a specific issue.
Remote Logging Enabled
- Tick to send log files to the chosen
Remote Logging Address
.
Remote Logging Address
- Enter a valid IP address for a syslog server
on the local network where status logs can be sent.
Log File
- If viewing this page using a browser: Click to download the log
file to the host computer’s browser. If viewing this page via the OSD, the log
will be shown as a scrollable list.
Network Statistics
This page allows you to view current communication statistics and also
to create graphs in real time.
Capture and Graph Statistics
- When ticked, the page will create a
real time graph plotting Received Bytes alongside Received Packets.
After
Capture and Graph Statistics
is enabled, the
Show Legend
checkbox
will show all other items that can be included on the plot. Click an item
to tick and include it.
Video Port Status
This page provides information for support purposes.
Video Port Statistics
This page provides frame and packet counts for both video ports.
Frame Period
- The latest period measurement between the last two
received frames, the inverse of the video frame rate.
Frames Received
- The total number of video frames received on the
video port (since the connection was established or last changed).
Packets Received
- The total number of video packets received on the
video port (since the connection was established or last changed).
Expected Packets
- The total number of packets that were expected
to be received on the video port (since the connection was established
or last changed).
Stream Packets Received
- Breakdown of packets received on each
interface for each video port for each video stream.
continued
To get here
You can access this page in two ways:
1 On the console keyboard attached to the RX unit, access
the OSD by pressing
CTRL + ALT + C
.
2 Click the
Diagnostics
link.
OR
1 Connect a computer to the same network as the RX unit.
2 Run a web browser and enter the IP address of the RX
unit:
http://169.254.1.32
(this is the default address when
using SFP port 3). If you are using SFP port 4 then the
default address will be
http://169.254.1.42
If the IP address is unknown, press the small button on the
front panel next to the OLED screen to reveal the value
for
IP Address 3
(or IP Address 4)
and use that address.
3 Click the
Diagnostics
link.