Troubleshooting
PROBLEM
POSSIBLE CAUSE/SOLUTION
The speaker produces a click or pop when
the power is turned ON or OFF
This is normal and is no cause for alarm.
No sound results when the keyboard is
played.
Make sure the power is on.
The master volume setting could be set too low.
Check whether there is a headphone plugged in, when a
headphone is plugged in, the speaker will not sound.
Using the mobile phone, noise is
produced.
Using the mobile phone close to the keyboard may
produce interference. To prevent this, turn off the phone
or use it further away from the keyboard.
The Auto Accompaniment does not start,
even when Synchro Start is in standby
condition and a key is pressed.
You may be trying to start the accompaniment by playing
a key in the right-hand range of the keyboard. To start
the accompaniment with Synchro Start, make sure to
play a key in the left hand range of the keyboard (ending
at the 19th
The pedal has no effect, or the sound
continuously sustains even when the
damper pedal is not pressed.
The pedal cord plug is not connected. Securely insert
the pedal cord plug into the proper jack.
Data loss after the power is OFF.
The battery inside the keyboard needs to be changed,
please asked qualified service personnel to change the
battery for you.
Auto Accompaniment chords are
recognized regardless of the split point or
where chords are played on the keyboard
Check whether the fingering mode is set to "Multi-
Fingering" or not. If the full fingering mode is selected,
chords are recognized over the entire range of keyboard,
irrespective of the split point setting.
The sound seems different even in the
same voice.
This is normal, because some acoustic instruments do
not have that high or low pitch, it's produced by the
sound synthesizer.
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Troubleshooting