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WARRANTY INFORMATION
LIMITED 2 YEAR WARRANTY
Customer should not repackage and ship the ActivTek Mini-Split
unit due to possibility of irreparable damage. For warranty
service, please contact your ActivTek Distributor for the address
of the nearest service center or call ActivTek Customer Service at
1-866-736-0503.
WHAT IS COVERED BY THIS WARRANTY
We warrant the ActivTek Mini-Split to the Customer, subject
to the conditions below, against defects in workmanship or
material, provided that the products are returned to a service
location within the following time periods:
• ActivTek Mini-Split (excluding the ActivePure cell and lamp)
within two (2) years of date of purchase.
• ActivePure cell and lamp within one (1) year of date of purchase.
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper installation,
operation, cleaning and maintenance, all in accordance with the
Owner’s Manual. Failure to meet any of these requirements will
void this warranty. Servicing of your ActivTek Mini-Split by parties
other than our authorized representatives and/or using parts
other than genuine parts will also void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact their ActivTek Distributor or Customer
Service and provide proof of purchase within the above time
periods. We will repair or replace and return the product, without
charge and within a reasonable period of time, subject to the
conditions herein, if our examination shall disclose any part to
be defective in workmanship or material. If we, in our discretion,
are unable to repair the product after a reasonable number of
attempts, we will provide either a refund of the purchase price or
a replacement unit, at the company’s option. We reserve the right
to inspect and/or require confirmation of installation method.
WHAT IS NOT COVERED BY THIS WARRANTY
Ordinary wear and tear shall not be considered a defect in
workmanship or material. These warranties do not apply for loss
or damage caused by accident, fire, abuse, misuse, improper
installation, leaking, modification, misapplication, or by any
repairs other than those provided by our authorized Service
Center. This warranty is non-transferable.
MISSING SERIAL NUMBERS AND UNAUTHORIZED CHANNELS
If a valid serial number is missing from the product, the warranty
will be voided. ActivTek products are for sale through authorized
ActivTek Distributors and Independent HVAC Contractors
only. Warranties are voided if a product is purchased through
unauthorized channels; this includes company sponsored or
independent websites that are not authorized to use ActivTek
trademarked names, images and logos as well as Internet auction
sites (e.g. eBay and craigslist). The only approved company
sponsored or independent internet site for ActivTek products
is www.activtek.net. To confirm warranty coverage prior to
purchasing a product, contact ActivTek at 866-736-0503 with the
serial number located on the side of the ballast.
EXCLUSION OF OTHER WARRANTIES AND CONDITIONS
EXCEPT AS PROVIDED HEREIN, WE MAKE NO REPRESENTATION
OR WARRANTY OF ANY KIND. ALL OTHER WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES
WE SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES ARISING FROM BREACH OF
EXPRESSED OR IMPLIED WARRANTIES, CONDITIONS, GUARANTEES
OR REPRESENTATIONS, BREACH OF CONTRACT, NEGLIGENCE OR ANY
OTHER LEGAL THEORY. Such excluded damages include, but are
not limited to, loss of profits or revenue, and loss of the use of the
products, and any loss caused by leaks or other water damage.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Some states do
not allow limitations on warranties, or on remedies for breach. In
such states, the above limitations may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise required
by applicable legislation, this warranty is not transferable.
This warranty gives you specific legal rights and you may also
have other rights which vary from province to province. Some
provinces and territories do not allow limitations on warranties,
or on remedies for breach. In such provinces or territories, the
above limitations may not apply to you. If any provision of
this warranty or part thereof is held by a court of competent
jurisdiction to be invalid, illegal, or unenforceable, the validity,
legality and enforceability of the remaining provisions or parts
thereof will not in any way be affected or impaired within the
jurisdiction of that court. This entire warranty shall continue to
be valid, legal and enforceable in any jurisdiction where a similar
determination has not been made.
This warranty is provided by
DBG Group Investments, LLC
5420 LBJ Freeway, Suite 1010, Dallas, TX 75240.
SERVICE
Every effort is made to ensure customers receive an up-to-date
instructions manual on the use of our products; however, from
time to time, modifications to our products may without notice
make the information contained herein subject to alteration. For
the latest information, please visit our website.
