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Active Research Ltd 2022

Troubleshooting Guide

First level PRO-MUX-2 diagnostics / fault finding can be performed by observing the LED behaviour.  

The normal behaviour of the PRO-MUX-2 LEDs is described on the next page.  If the LEDs are not 

behaving as expected, this will indicate a fault in either the device connected to the PRO-MUX-2, the 

wiring/connections, or the PRO-MUX-2 itself.  

Some common checks to perform on all terminals of the PRO-MUX-2 if the correct LED behaviour is 

not displayed:

•  Connectors are fully inserted

•  All pins of the connector are in the correct location (not overlapping into another port position)

• 

Wires are terminated firmly and correctly (check polarity)

LED

Colour

State

Description

User action

PWR

Blue

Pulsing

Indicates presence of power

None required

IN (INCLUDING 

‘SERIAL IN’)

Green

Flashing

Data available on input indicated by LED.

No action required

-

Off

No data available on this input or autobaud 

detection in progress (up to 20 seconds)

Check if connected Talker is sending 

data.  If it is, review configuration.

OUT (INCLUDING 

‘SERIAL OUT’)

Orange

Flashing/ solid

Flashes at a rate determined by baud rate and 

data length.  If available bandwidth is nearly full, 

LED may appear solid instead of flashing

None required

STATUS

Red

Flashing / solid

Buffer Full – Overload condition, sentences are 

being dropped.

Use a web browser to review configura

-

tion and correct overload condition.

Yellow

Flashing / solid

Warning, buffer is filling. Duplicate deletion is 

managing to maintain output capacity by delet-

ing older copies of sentences

Review configuration to understand the 

required rates of sentences which is 

acceptable to any connected device

Green

Flashing / solid

Normal operation.  No data issues.

No action required

-

Off

No data passing through outputs. Either no 

input data, or if IN LED is active it means all 

data is blocked. 

Check if the connected Talker is sending 

data.  If it is, review configuration.

Ethernet 

Green

Flashing

Data activity on the Ethernet port

No action required

Yellow

On

Indicates line speed at 100Mbps

No action required

Off

Indicates line speed at 10Mbps

-

Off

No data available 

Check that the Ethernet network is oper-

ational.

ALARM

Red

On

Indicates alarm conditions have been met.

Review status page in browser to under-

stand alarm source.

MODE

Green

Pulsing / Flashing

 Pulsing

 - User defined mode selected, 

Flashing

 - Pre-defined operating mode select

-

ed according to mode pins.  Number of flashes 

= operating mode number

No action required

PWR and STATUS 

(Combined)

Power = blue 

Status = red

Power = on (solid) 

Status = on (solid) 

Critical HW Error Both Power & Status LEDs 

are solid

Return to manufacturer if this persists 

after a power reset

Intelligent Type Approved NMEA Multiplexer - PRO-MUX-2

Summary of Contents for PRO-MUX-2

Page 1: ...1 Active Research Ltd 2022 Connect without limits Professional Type Approved NMEA 0183 Multiplexer Install User Manual Issue 1 1...

Page 2: ...ccept any liability for differences between the product and this document To check for updated information and specifications please check www actisense com Active Research Ltd will not be liable for...

Page 3: ...Overview 6 PRO MUX 2 Connection terminals 6 Powering the PRO MUX 2 6 Serial Port Connections 7 Ethernet Connections 7 Ground Connection 7 Alarm Connections 8 9 NMEA Talker Input Connections 10 NMEA Li...

Page 4: ...incomplete and corrupted data however the accuracy of the data fields in a valid sentence still remains the responsibility of the NMEA Talker that generated the data Warning 2 Installation and Operat...

Page 5: ...gured to communicate at independent baud rates Data statistics and load indication via web tool Designed for 12 and 24 Volt supply Pluggable connector system supports both screw and screwless terminal...

Page 6: ...lts DC The PRO MUX 2 terminal should be connect ed to the vessel power supply terminal via the correctly rated fuse in accordance with the NMEA 0400 installation standard The PRO MUX 2 terminal should...

Page 7: ...ur USBKIT PRO Universal Serial adaptor which contains a USB SERIAL converter with the necessary Rx Tx and GND connections Ethernet Connection An Ethernet port is provided as a means of cor rectly conf...

Page 8: ...data source indicating that the system s redundancy has been lost and the issue affecting the primary data source should be investigated 0183 output example MXALR 000655 002 PRO serial number of devic...

Page 9: ...y allowing remote monitoring The Alarm Relay contacts can be connected to a wide range of audible and or visual alarm devic es in order to notify the operator that an alarm event has occurred On large...

Page 10: ...ur wire colours do not follow the NMEA convention you will need to consult your device manual and find which wire colours corrrespond to A and B and attach accordingly If your talker device has only A...

Page 11: ...Connect to on Power Input Connect to on Power Input N C No connection Mode Name Description Mode Pin 1 Mode Pin 2 LED Flashes Combine 1 Inputs 1 8 Outputs 1 6 N C 1 Output baud rates follow Input 1 Co...

Page 12: ...net networks If the PRO MUX 2 is connected directly to a PC or the ethernet network does not have a DHCP server the PRO MUX 2 will communicate using the auto IP by default A standard Ethernet cable ca...

Page 13: ...rk Status menu In the Network Status menu under Advanced Network Settings select Change Adapter Options Right click on your Local Connection and select Properties Select Internet Protocol Version 4 TC...

Page 14: ...n Properties make sure that Obtain an IP address automatically is selected Obtain DNS server address automatically is selected Under the Alternate Configuration tab make sure that Automatic private IP...

Page 15: ...hing solid Buffer Full Overload condition sentences are being dropped Use a web browser to review configura tion and correct overload condition Yellow Flashing solid Warning buffer is filling Duplicat...

Page 16: ...rotection Current limited overdrive protection to 40 VDC and ESD protection Listener Data Indicator LED Green Flashes to indicate valid input Connectors Pluggable 2 3 way screw terminals 5 08mm pitch...

Page 17: ...ally Open and Normally Closed Alarm Indicator LED Red indicates a valid alarm condition Contact Ratings 35VAC 50VDC Connectors Pluggable 3 way screw terminals 5 08mm pitch 12 to 30 AWG Mechanical Hous...

Page 18: ...e the issue before considering the return of the product If the Actisense support engineer concludes that the PRO MUX 2 unit should be returned to Acti sense a Return Merchandise Authorisation RMA num...

Page 19: ...19 Active Research Ltd 2022 Active Research Ltd 21 Harwell Road Poole Dorset UK BH17 0GE Telephone 44 0 1202 746682 Email sales actisense com Web www actisense com Connect without limits...

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