ActionTec Wireless DSL Gateway GT704WG-QW04 User Manual Download Page 62

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Actiontec DSL Gateway User Manual

Chapter 7

Troubleshooting

Time out error occurs when entering a URL or IP Address

Verify all the computers are working properly.

Ensure the

settings are correct.

Ensure the Gateway is on and connected properly.

Verify the Gateway’s settings are the same as the computer by clicking

Status

the “Main Menu” screen.

Summary of Contents for Wireless DSL Gateway GT704WG-QW04

Page 1: ...Wireless DSL Gateway Model GT704WG QW04 Firmware Version QW04 3 60 2 0 6 3 GT704 WG User Manual Ver 1 0 Solutions for the Digital Life ...

Page 2: ...esses 18 4 Configuring Advanced Settings 23 Accessing Advanced Settings 23 WAN IP Address 24 Wireless Settings 29 Wireless MAC Authentication 34 Wireless Advanced Settings 34 DHCP Server 35 Services Blocking 37 Website Blocking 38 Remote Management Telnet 38 Port Forwarding 39 DMZ Hosting 40 Firewall 41 Dynamic Routing 41 NAT Network Address Translation 42 Static Routing 42 IP QoS Setting 43 Telne...

Page 3: ...ndows 98 SE 65 Windows Me 68 Windows 2000 71 Windows XP 75 C Computer Security 79 Comparing DSL Service with a Dial Up Modem 79 Modem Security 80 Computer Security 80 Electronic Security 81 D Specifications 83 General 83 Wireless Operating Range 84 LED Indicators 84 Environmental 84 E Glossary 85 F Firewall Security Level Services 89 Service Acronym Definitions 91 Notices 93 Regulatory Compliance ...

Page 4: ...usiness If you want to take your computing to the next level the Actiontec 54 Mbps Wireless DSL Gateway is sure to be one of the keys to your success Package Contents s Actiontec 54 Mbps Wireless DSL Gateway s Power cord s Phone filters s DSL cable s Ethernet cable s USB cable s Utilities CD ROM s Quick start guide Minimum System Requirements s Active DSL service s Computer with an 10 Mbps or 10 1...

Page 5: ...protocol installed on each computer Features s Plug and Play installation support for systems with Windows operating systems 98 98SE Me 2000 and XP s ADSL WAN port RJ 11 s Compliant with full rate ANSI T1 413 Issue 2 ITU G 992 1 G dmt and G 992 2 G lite standard s Auto handshake for different ADSL flavors s USB 1 1 device specification compliance s 12 Mbps USB data rate full speed s Multiprotocol ...

Page 6: ... 10 100 Base T Ethernet ports 4 s Flow control support for Fast Ethernet s Web based configuration setup s Default configuration backup restore s FTP upgradeable s Web download support s 802 11b g support Getting to Know the Gateway This section contains a quick description of the Gateway s lights ports etc The Gateway contains several indicator lights LEDs on its front panel and a series of ports...

Page 7: ... Power light is not illuminated when the Power cord is plugged in and the Power switch is turned on the Gateway has suffered a critical error and technical support should be contacted DSL Light The DSL light illuminates when the Gateway is connected to a DSL Digital Subscriber Line line When it flashes the Gateway s built in DSL modem is training for DSL service Internet Light When the Internet li...

Page 8: ...net 4 Phone USB and Power as well as Reset and Power switches Phone Port The Phone port is used to connect the Gateway to a DSL connection USB Port The USB port is used to connect a computer to the Gateway via USB cable Ethernet Ports The Ethernet ports are used to connect computers to the Gateway via Ethernet cable The Ethernet ports are 10 100 Mbps auto sensing ports and either a straight throug...

Page 9: ...Power cord from the Gateway during the reset process Doing so may result in permanent damage to the Gateway Power Switch The Power switch is used to power the Gateway on and off Technical Support Basic Setup Support If unable to access the Internet look at the Internet light on the front of the Gateway If the light is solid green call the ISP immediately If it is not solid green call Qwest at 1 80...

Page 10: ... Enabling Services Blocking s Enabling Disabling DHCP s VIP feature These features are supported in the Gateway only Implementation of the above features within the network LAN is not supported Wired Wireless Upgrade Wired and wireless upgrade installation support is available from Actiontec free of charge if the wired wireless equipment was purchased from Actiontec Contact Actiontec at 1 888 436 ...

Page 11: ...y For Support Center at 1 888 825 9025 Actiontec networking support is provided for a fee of 29 95 per incident Other fee based feature support includes s Port Forwarding Static NAT s Static Routing s MAC Address Cloning s Third party vendor wireless equipment configuration s DMZ Hosting s NAT Routes s RIP Dynamic Routing This support service does not include an on site field technician To purchas...

Page 12: ...eens To complete a basic setup the user will need information provided by the ISP This information is sometimes contained in a welcome letter or ISP worksheet If this document is not available contact the ISP immediately and request one Basic Setup To configure the Gateway for basic operation 1 Open a Web browser In the Address text box type http 192 168 0 1 then press Enter on the keyboard 2 The ...

Page 13: ...whether the user is using MSN Microsoft Network by clicking in the appropriate circle Then select the type of connection pro vided by the ISP by clicking in the circle next to PPPoA or PPPoE If unsure about the selection check the information provided by the ISP Finally enter the User Name and Password provided by the ISP Note If you obtained a block of static IP addresses see Chapter 4 Advanced S...

Page 14: ...reen The Gateway is now configured and users can start surfing the Web If an error stating the Web browser was unable to connect to the Internet appears check the configuration settings Ensure all the information required by the ISP is entered correctly Changing the User Name and Password To create or change the user name and password controlling access to the Gateway s Web Configuration screens f...

Page 15: ...and password down and keep them in a secure location They will be needed to access to the Gateway s Web Configurations screens in the future 3 Click Save and Restart at the bottom of the screen 4 The Save and Restart screen appears Click Save and Restart to save the set tings changed in the Change Admin Username Password screen Once the Gateway has rebooted the password is active To access the Gat...

Page 16: ... Single Static IP Address To set up the Gateway to use a single static IP address Note To complete this procedure you must have access to the Internet Service Provider ISP worksheet If no worksheet has been provided contact the ISP 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen appears Select Setup Configuration Note If the ...

Page 17: ...14 Actiontec DSL Gateway User Manual 3 In the Set Up Configuration screen select Alternative Setup from the menu on the left side ...

Page 18: ...tup Page screen appears Using the Internet Service Provider ISP worksheet enter the following information ISP Protocol select RFC1483 Bridged RFC1483 Routed PPPoA or PPPoE by clicking in the appropriate circle ISP Username ISP Password in the appropriate text boxes ...

Page 19: ...s are not used dur ing this procedure 6 If provided with DNS settings on the ISP worksheet click the circle next to Static and enter the DNS addresses in the DNS Configuration section at the bottom of the Actiontec DSL Gateway Setup Page screen If no DNS settings were provided go to step 7 7 Click Save and Restart at the bottom of the screen 8 The Save and Restart page appears Click Save and Resta...

Page 20: ...ssword in the Re enter New Password text box Make sure to write the user name and password down and keep them in a secure location They will be needed to access to the Gateway s Web Configurations screens in the future 11 Click Save and Restart at the bottom of the screen 12 The Save and Restart page appears Click Save and Restart to save the set tings changed in the Change Admin Username Password...

Page 21: ...st have access to the Internet Service Provider ISP worksheet If no worksheet has been provided contact the ISP 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen appears Select Setup Configuration 3 In the Set Up Configuration screen read the instructions then select Advanced Setup from the menu on the left side ...

Page 22: ...19 Chapter 3 Setting Up Static IP 4 Click Begin Advanced Setup 5 The Configuring the Advanced Settings screen appears Select WAN IP Address from the menu on the left side ...

Page 23: ...ss and Unnumbered Subnet Mask text boxes respectively These addresses should be included on the ISP worksheet Click Next 7 A window appears stating the Gateway needs to rebooted Reboot the Gateway 8 After the Gateway reboots return to the the Broadband Connection via PPPoA screen and enter the user name and password assigned by the ISP in the appropriate text boxes then click Next four times ...

Page 24: ...mic Also if the DHCP server option is turned off this screen will not appear The Gateway will obtain dynamically assigned DNS addresses if supported by the ISP with static IP addresses 10 Click Save and Restart from the menu on the left side 11 The Save and Restart page appears Click Save and Restart to save the set tings changed in the Actiontec DSL Gateway Setup Page screen 12 Once the Gateway r...

Page 25: ... user name and password down and keep them in a secure location They will be needed to access to the Gateway s Web Configurations screens in the future 14 Click Save and Restart at the bottom of the screen 15 The Save and Restart page appears Click Save and Restart to save the set tings changed in the Change Admin Username Password screen The Gateway has been configured to support a block of stati...

Page 26: ...site blocking Accessing Advanced Settings To access the Advanced Settings screens follow these instructions 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen appears Select Setup Configuration 3 In the Set Up Configuration screen read the instructions then select Advanced Setup from the menu on the left side 4 ...

Page 27: ...name in the menu on the left Note To save changes made in any of the Advanced Settings screens click Save and Restart at the bottom of the menu on the left side of the screen WAN IP Address Selecting WAN IP Address in the Advanced Settings screen generates the WAN IP Address screen WAN IP Address allows manual set up of the IP address of the Gateway There are five ways to do this Transparent Bridg...

Page 28: ...ore continuing After selecting a connection type click Next to continue configuring the connection Transparent Bridging Select this option to use the Gateway as a transparent bridge This option should only be used if the Gateway is being used solely as a Gateway to connect one com puter to the Internet via a DSL connection When the Gateway is being used as a transparent bridge it does not provide ...

Page 29: ... the Installation Buddy or during Basic Setup it should be displayed in the Broadband Connection via PPPoE PPPoA screen If not enter the information now If the ISP does not require a username or password click in the box next to My ISP does not require a user name and password PPP Auto Connect If PPP auto connect is activated by clicking in the appropriate check box the Gateway will attempt to aut...

Page 30: ...n this mode the Gateway will query the ISP to receive the IP address and routing information which will terminate at the Gateway as opposed to the IP address and routing infor mation being bridged to terminate at the computer This allows the use of the router capabilities for the local area network LAN Some ISPs need to authenticate their end users with a Host Name and or Domain Name If this is th...

Page 31: ...outing information to termi nate at the Gateway as opposed to the IP address and routing information being bridged to terminate at the computer This allows the use of the router capabilities for the Local Area Network LAN Note Contact the ISP if unsure of the proper configuration Encapsulation If the Gateway is configured to obtain an IP address through DHCP or to specify a static IP address selec...

Page 32: ...ress information should be obtained from the ISP when purchasing a block of public static IP addresses Contact the ISP if this information was not received VIPMode This feature is used in conjunction with Unnumbered Mode When VIP Mode is activated the Gateway uses NAT for private IP addressing for the local area network LAN allowing both public IP addressing and private IP addressing to be configu...

Page 33: ...apable computers included on the Gateway s wireless network must have this same ESSID value For the Actiontec 802 11b Wireless PC Card the ESSID value must be the same as the SSID value Channel Channel assigns the frequency band at which the Gateway communicates In the United States use channels 1 11 The default value is set to 9 Security There are four wireless security options Off WEP WEP 802 1x...

Page 34: ...sists of an alphanumeric character ranging from 0 9 or A F An example of a 64 bit WEP key is 4E A3 3D 68 72 To create a 64 bit WEP key activate one of the four keys by clicking in the appropriate circle then enter five hexadecimal digit pairs in the Key text box After activating 64 bit WEP on the Gateway a computer with wireless capability can join the network only if this same key is entered in t...

Page 35: ... this key is entered in the comput er s wireless encryption scheme Note Not all wireless PC Cards support 128 or 256 bit WEP Ensure that all PC Cards installed in the networked computers support 128 or 256 bit WEP before activating WEP 802 1x Activating WEP 802 1x and clicking Next in the Wireless Settings screen gener ates the Wireless 802 1x Security Settings screen This setting is for enterpris...

Page 36: ...ck in the circle next to PSK String then enter at least eight alphanumeric characters in the text box All wireless enabled devices must support WPA and know the PSK to join the network PImportant Wireless networking devices use public radio chan nels to transmit voice and data communications Although WEP is the standard security technology used today and offers some degree of security Qwest cannot...

Page 37: ...ss of the wireless client s allowed or denied on the wireless network After changing settings click Next or Back to continue or Save and Restart to make all changes permanent Wireless Advanced Settings Selecting Wireless Advanced Settings in the Advanced Settings screen generates the Wireless Advanced Settings screen SSID Broadcast To prevent unknown users from associating with the Gateway s netwo...

Page 38: ... and Restart to make all changes permanent DHCP Server Selecting DHCP Server in the Advanced Settings screen generates the DHCP Server screen The Gateway has a built in DHCP Dynamic Host Configuration Protocol server that automatically assigns a different IP address to each computer on the network eliminating IP address conflicts The factory default setting is On To disable the DHCP Server select ...

Page 39: ...254 to each computer on the net work Note that the first three groups of numbers of the addresses are identical this means they are on the same subnet The IP address of the Gateway must be on the same subnet as the IP address range it generates For instance if the Gateway s IP address is changed to 10 33 222 1 set the beginning IP address to 10 33 222 2 and the ending IP address to 10 33 222 254 D...

Page 40: ...n the Blocked IP Address List text box 4 To remove blocked services select the computer s IP address in the Blocked IP Address List text box and click Remove Netmeeting If a computer on the network uses Netmeeting enable Netmeeting by clicking the circle next to On and entering the IP address of the computer Click Next then click Save and Restart to apply the settings If Netmeeting is not needed c...

Page 41: ...hen click Remove Remote Management Telnet Selecting Remote Management in the Advanced Settings screen generates the Remote Management Telnet screen Remote Management allows access to the Gateway through the Internet via another computer Actiontec recommends leaving the Remote Management and Remote Telnet Off the factory default setting To access the Gateway from the Internet activate Remote Manage...

Page 42: ...g screen Port forwarding allows certain programs to bypass the Gateway s built in firewall allowing access to parts of the network for hosting a Web or ftp server for example To use port forwarding enter the IP port range in the IP Port Range text boxes If more than 10 ports are needed Actiontec recommends using DMZ Hosting See DMZ Hosting on the next page for more information Choose the protocol ...

Page 43: ...ded port select it from the List of Forwarded Ports text box then click Remove DMZ Hosting Selecting DMZ Hosting in the Advanced Settings screen generates the DMZ Hosting screen To use DMZ hosting enter the IP address of the computer on the network to be used as a DMZ host in the DMZ Host IP Address text box then click On DMZ hosting is used to support online gaming and Internet conferencing servi...

Page 44: ...l screen Select the level of security needed for the network See Appendix f on page 91 for details concerning each level of security Dynamic Routing Selecting Dynamic Routing in the Advanced Settings screen generates the Dynamic Routing screen If a gateway is set up behind the Gateway in the network configuration consult the documentation that came with the gateway to see what kind of Dynamic Rout...

Page 45: ...cted to the Gateway to be accessed by outside parties Do not turn NAT off unless instructed to do so by the ISP Static Routing Selecting Static Routing in the Advanced Settings screen generates the Static Routing screen Enter the addresses in their respective text boxes then click Add The address will appear in the Static Routing Table To remove an address high light it by clicking on it in the St...

Page 46: ...mal data traffic Enable IP QoS Enable IP QoS by clicking in this box Trusted Mode If activated all data traffic set to an IP precedence level of 5 will be recognized as high priority traffic regardless of any IP or MAC address rule settings Total Available Bandwidth Displays the available bandwidth in kilobytes per second High Priority Bandwidth Enter the bandwidth amount in kilobytes per second t...

Page 47: ... to 7 high priority Source Select the Source type IP for IP address MAC for MAC address here then enter the IP or MAC address in the text box to the right If IP was selected enter a netmask address in the appropriate text box The user can also set a port range Destination Select the Destination type IP for IP address MAC for MAC address here then enter the IP or MAC address in the text box to the ...

Page 48: ...nerates the LAN IP Address screen The values in the LAN IP Address and Netmask text boxes are the IP address and subnet mask address of the Gateway as seen on the network These values can be modified for your LAN network but Actiontec recommends keeping the default factory settings IP address 192 168 0 1 subnet mask 255 255 255 0 Note If the Gateway s LAN IP Address is modified verify the DHCP Ser...

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Page 50: ... the Gateway such as wireless settings remote management and Web site blocking Accessing Status To access the Status screens follow these instructions 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen appears Select Status 5 ...

Page 51: ...et can be changed from the Current Status screen Firmware Version Displays the firmware version the Gateway is currently running MAC Address Displays the MAC Media Access Control address of the Gateway WAN Connection Displays the state of the connection to the ISP service Connected or Disconnected WAN Mode Displays the type of connection used to communicate with the ISP WAN IP Address Displays the...

Page 52: ...dress Displays the local area network s LAN IP address LAN Net Mask Displays the subnet mask address configured for the LAN IP address LAN DHCP Server Displays the state of the DHCP server On or Off In the left hand column of the General Status screen there are other Status options available Routing Table WAN Status LAN Status Active User List and NAT Table Click to generate the option of choice R...

Page 53: ...50 Actiontec DSL Gateway User Manual WAN Status Selecting WAN Status generates the WAN Status screen This screen displays on overview of the Gateway s WAN wide area network connection ...

Page 54: ... screen displays on overview of the Gateway s LAN local area network connections DHCP User List Selecting DHCP User List generates the DHCP User List screen This screen displays a list of the active and idle users on the Gateway s local area network who have obtained an IP address from the Gateway s DHCP server ...

Page 55: ...he IP QoS Traffic Status screen This screen displays the QoS cofiguration settings see IP QoS Management on page 45 for more information NAT Table Selecting NAT Table generates the NAT Table screen This screen displays details concerning the Gateway s NAT Network Address Translation settings ...

Page 56: ...en the Web activity log can be viewed the DSL settings changed the Gateway s factory default settings restored and the Gateway s firmware upgraded Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway s network has visited To access the Web Activity Log select Web Activity Log from the Utilities screen 6 ...

Page 57: ...u that appears The Web Activity Log will refresh at the selected interval Manual Refresh To set the Web Activity Log screen to manual refresh activate the circle next to Manual Refresh at the bottom of the Web Activity Log screen To refresh the Web Activity Log screen click Refresh DSL Settings To access DSL Settings select DSL Settings from the Utilities screen The Gateway s VPI VCI Mode and QoS ...

Page 58: ... Gateway s Power light flashes and the Gateway is disabled N Warning Do not unplug the Power cord from the Gateway during the Restore Default Settings process Doing so may result in permanent damage to the Gateway When the Power light stops flashing and glows steadily green the Gateway is fully operational Upgrade Firmware Selecting Upgrade Firmware in the Utilities screen generates the Select Upg...

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Page 60: ... the Gateway s Ensure the subnet mask address is set to 255 255 255 0 by clicking Status in the Main Menu screen Cannot Connect to the Internet s Ensure both ends of the power cord and all network cables are properly connected s Ensure the subnet mask address is set to 255 255 255 0 by clicking Status in the Main Menu screen s Verify the Gateway s settings are the same as the computer s by clickin...

Page 61: ...f the Ethernet adapter is showing an incorrect IP address enter ipconfig release at the prompt note the space before the forward slash then press Enter on the keyboard which sets all values back to 0 zero Next enter ipconfig renew at the prompt note the space before the forward slash then press Enter on the keyboard this process may take a few seconds The renewed IP address should be on the 192 16...

Page 62: ...ing a URL or IP Address s Verify all the computers are working properly s Ensure the IP settings are correct s Ensure the Gateway is on and connected properly s Verify the Gateway s settings are the same as the computer by clicking Status in the Main Menu screen ...

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Page 64: ...he System Properties window appears select General The version of the operating system processor type and amount of RAM installed in the computer are listed here 4 Close the System Properties window 5 From the desktop double click on My Computer 6 Right click the icon representing your hard disk For example Local Disk C Some computers have multiple hard disks 7 From the menu that appears select Pr...

Page 65: ... arrow next to the Look In text box and select My Computer from the list that appears 6 Click Find Now 7 When the search is complete note the directory path that appears most often in the In Folder column For example C WINDOWS SYSTEM 8 The Windows operating system files are located in this directory Write down the directory path for future reference 9 Close the Find All Files window Windows Me 200...

Page 66: ...is directory Write down the directory path for future reference 8 Close the Search Results window Windows NT 4 0 1 From the desktop click Start 2 When the menu appears select Find then Files or Folders 3 When the Find All Files window appears select Name Location 4 In the Named text box enter i386 5 Click the down arrow next to the Look In text box and select My Computer from the list that appears...

Page 67: ...criteria below appears In the Look in text box click the down arrow and select My Computer from the menu that appears 5 In the All or part of the file name text box enter i386 6 Click Search 7 When the search is complete note the directory path that appears most often in the In Folder column For example C WINDOWS Driver Cache 8 The Windows operating system files are located in this directory Write...

Page 68: ...n the same subnet To set up static IP on a computer select the operating system and follow the instructions Note The following procedures are based on the Gateway s factory default IP address If the Gateway s IP address has been changed enter the new IP address when instructed to enter an IP address Windows 98 SE 1 From the desktop click on the Start button in the lower left corner 2 From the menu...

Page 69: ...66 Actiontec DSL User Manual 4 When the Control Panel window appears double click Network 5 The Network window appears In the The following network components ...

Page 70: ...tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 0 2 Press the space bar on the keyboard to add the periods between the numbers 9 Enter the following numbers in the Subnet mask text box ...

Page 71: ...click OK The Network window disappears 12 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address allowing the user to access the Gateway s Advanced Setup utility Windows Me 1 From the desktop click on the Start button in the lower left corner 2 From the menu that appears select Settings ...

Page 72: ...69 Appendix b Static IP on the Computer 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network ...

Page 73: ...IP Properties window appears Click IP Address 7 In the IP Address tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 0 2 Do not include the periods they are automatically entered ...

Page 74: ...ction to network media click on it to uncheck the box 12 In the Network window click OK The Network window disappears 13 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address allowing the user to access the Gateway s Advanced Setup utility Windows 2000 1 From the desktop click on the Start...

Page 75: ...72 Actiontec DSL User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network and Dial up Connections ...

Page 76: ...ay be displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that cor responds to the network card installed in the computer by finding the name of the network card in the Device Name column 6 The Local Area Connection Status window appears Select General then click Properties ...

Page 77: ... The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the circle next to Obtain an IP Address auto matically is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 11 Enter the following numbers in the IP Address text box 192 168 0 2 Press the space bar on the keyboard to add the periods between the numb...

Page 78: ...w click OK The Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disap pears 16 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The computer is now set up with a static IP address allowing the user to access the Gateway s Advanced Setup utility Windows XP 1 Fro...

Page 79: ...Network Connections window double click Local Area Connection A number may be displayed after the Local Area Connection If more than one Local Area Connection is listed locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column ...

Page 80: ...ction uses the following items list box double click Internet Protocol TCP IP 7 The Internet Protocol TCP IP Properties window appears 8 In the General tab make sure the circle next to Use the following IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone ...

Page 81: ... keyboard 11 Click OK The Internet Protocol TCP IP Properties window disappears 12 In the Local Area Connection Properties window click Close The Local Area Connection Properties window disappears 13 Click Close in the Local Area Connection Status window The window disappears 14 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The...

Page 82: ...Up Modem With a dial up modem a computer user makes an Internet connection by dialing a telephone number surfs the Internet for a period of time and then disconnects the dial up modem No one on the Internet can access a computer that is not con nected to the Internet Unlike a dial up modem DSL service is always connected The connection is always available there is no need to dial a phone number to...

Page 83: ...software programs and operating system features affecting the security of the computer s data Anti Virus Programs The computer should have an anti virus program and the virus definitions should be updated on a regular basis at least once a month E mail Attachments Never run a program received as an attachment to an e mail message unless the program is known to be safe A program from an unknown sou...

Page 84: ...is being used NAT provides a very basic level of security Firewalls The safest way to prevent attacks on the computer is through a firewall a hard ware device or software program that protects the computer from unauthorized access by controlling who can access your computer and monitoring the transmis sions between the computer and the Internet Windows XP has a built in firewall For more informati...

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Page 86: ...EE 802 3u 100BaseTX G dmt G lite t1 413 RFC 1483 2364 2516 Protocol LAN CSMA CD WAN PPP DHCP Static IP WAN Full rate ADSL Interface LAN 4 10 100 RJ 45 switched ports USB port Speed LAN Ethernet 10 100Mbps auto sensing Cabling Type Ethernet 10BaseT UTP STP Category 3 or 5 Ethernet100BaseTX UTP STP Category 5 USB D ...

Page 87: ...Internet Ethernet USB Wireless Environmental Power External 12V DC 600mA Certifications FCC Class B FCC Class C part 15 68 CE Mark Commercial UL Operating Temperature 0º C to 40º C 32ºF to 104ºF Storage Temperature 20ºC to 70ºC 4ºF to 158ºF Operating Humidity 10 to 85 non condensing Storage Humidity 5 to 90 non condensing Note Specifications are subject to change without notice ...

Page 88: ...ile computer connected to a network DHCP Dynamic Host Configuration Protocol A protocol designed to automatically assign an IP address to every computer on your network DNS Domain Name System Server Address Allows Internet host computers to have a domain name and one or more IP addresses A DNS server keeps a database of host computers and their respective domain names and IP addresses so that when...

Page 89: ...nly required when using a cable or DSL modem ISP Internet Service Provider A business that allows individuals or businesses to connect to the Internet LAN Local Area Network A group of computers and devices connected together in a relatively small area such as a house or an office A home network is considered a LAN MAC Media Access Control Address The hardware address of a device connected to a ne...

Page 90: ...Protocol Internet Protocol The standard protocol for data transmission over the Internet WAN Wide Area Network A network that connects computers located in separate areas i e different buildings cities countries The Internet is a WAN WECA Wireless Ethernet Compatibility Alliance An industry group that certifies cross vender interoperability and compatibility of IEEE 802 11b wireless networking pro...

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Page 92: ...s network can access a particular incoming service The user can select one of the basic level options or can manually configure each service by activating and or deactivating in and out access For example if High is selected in the Firewall Security Level screen as shown above the http service uses port 80 Since the check box in the In column is empty a user outside the Gateway s network cannot ac...

Page 93: ...90 Actiontec DSL Gateway User Manual Medium Security Level Low Security Level ...

Page 94: ...anslates to 888 999 000 111 ftp File Transfer Protocol A protocol used to transfer files over the Internet telnet An Internet communications protocol enabling one computer to function as a terminal working from another remote computer smtp Simple Mail Transfer Protocol A protocol used to transfer E mail between computers over the Internet Can be used to send and receive mail pop3 Post Office Proto...

Page 95: ...ol for sending audio and video over the Internet T 120 A standard protocol for multimedia teleconferencing over the Internet SSH Secure Shell A method for the secure transfer of files from another computer Also enables remote capabilities terminal log in etc imap Internet Message Access Protocol A protocol for retrieving E mail messages https HyperText Transfer Protocol using Secure Socket Layer A...

Page 96: ... harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures s Reorient or relocate the receiving antenna s Increase the separation between the equipment and receiver s Connect the equipment to an outlet on a circuit different from th...

Page 97: ...paration distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyvale CA 94086 United States Tel 408 752 7700 Fax 408 541 9005 Miscellaneous Legal Notices 2005 Actiontec Electronics Inc Actiontec Insta...

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