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Actontec VoSKY Call Center User Manual
Endng a Call
To end a call, put the receiver back onto the telephone.
Makng a Conference Call
Call Center supports up to four other Skype contacts (not including
the user) participating in a conference call.
To make a conference call:
1. From the Skype window, click Tools, then Create Conference.
2. In the left window, select the contacts to add to the conference
call. More than one contact at a time can be selected by simultane-
ously pressing the Ctrl key on the keyboard and clicking on each
contact’s name. After selecting the contact(s), click Add to add
each name to the conference call.
3. Click Start to start the conference call.
To add another contact to a conference call:
1. From the Skype window, select Contacts.
2. Right-click on the contact’s name and click Invite to Conference.
3. Wait for the contact to join the conference call.
Caller ID
If the telephone being used supports Caller ID, Call Center displays
the contact’s Skype ID when he/she calls.
Note: Caller ID for incoming Internet calls is currently not
supported for some types of BellSouth telephones.
Call Watng
If an Internet call is received while an Internet call is being con-
ducted, a short beep is heard. Press the “#” key on the telephone
keypad twice to answer the new call. To go back to the previous
call, press the “#” key twice again.
Summary of Contents for VoSKY Call Center UP102
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