ActionTec VoSKY Call Center UP102, User Manual, Page: 28 / 55

25
Actontec VoSKY Call Center User Manual
Note: If the Call Center icon does not appear in the system
tray, the Call Center application has not launched. Double-
click on the Call Center icon on the desktop to launch. The
Call Center icon will then appear in the system tray.
1. In the “Configuration” tab, go to the drop-down menu in the
Country or Region Selection section. Select the country or region
in which Call Center is being used.
2. Click in the check box next to “Enable Call Forwarding.”
3. Enter the number of the telephone to which Internet calls will
be forwarded. Make sure to enter the number in its exact number
sequence (i.e., as if dialing it from another telephone).
Note: Only one telephone number can be used for both
Call Forwarding and Call Return.
4. Enter the number of rings before an incoming Internet call is
forwarded in the appropriate text box.
5. Click OK to save changes.
To answer a forwarded call, see “Answering a Forwarded Call” on
page 36.