24
Some Common Problems
:
No Dialtone Error
You may have too many devices connected to the phone line. Remove all
other equipment, especially cordless phone recharger bases.
If you are calling from an office, are you using a PBX system. If you
have to dial 9 to reach an outside number, you are using a PBX. Use
the modem only with a regular analog telephone line (PSTN).
Try checking the modem cable. Is it installed securely into the modem?
Apply a little more pressure when installing the cable.
Communications Software Does Not Work
Some communications software packages need to be configured to the
same COM Port and or IRQ as the modem.
If you are trying to send a fax using your communications software, be
sure that the default printer is set to the faxing software. Not to your
external printer.
Does the communications software support this modem? See the
Install-
ing and Configuring Software
section. If you are using a different soft-
ware from the one supplied with the modem (some models of this mo-
dem may be shipped without communications software), try installing
the supplied software and verify its functionality with the modem.
Nothing Appears On The Screen When I Type In Terminal Mode
Issue the command
ATE1
to the modem to enable command echo. This
will let you see what you type.
Cant Connect at 56K
Note: Current FCC regulations limit your maximum connection rate to
53Kbits / s.
The number you are calling may not support V.90 or K56flex protocols.
Some ISPs (
I
nternet
S
ervice
P
roviders) have special numbers that you
must call to connect to 56K. Contact your service provider and ask if the
number you are calling supports V.90 or K56flex connections to their
service.
Check the maximum speed setting in the
Modem Properties
window.
Go to
Start-Settings-Control Panel
and double-click the
Modems
icon.
Highlight your modem by clicking once on the icon next to the modem
Summary of Contents for DataLink V.90 FM560LKI
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