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Troubleshooting
Copyright © Acronis, Inc., 2000-2005
79
•
Veritas DLA and all its OEM versions (e.g. HP DLA);
•
Pinnacle InstantCD/DVD.
In general, the program also supports all other DVD UDF burst recording software,
but the aforementioned applications were tested by Acronis for compatibility with
Acronis True Image Server 8.0 for Windows.
To enable image recording to DVD in Acronis True Image Server 8.0 for Windows
you should do the following:
•
Install DVD UDF recording software;
•
Format DVD disks. DVD+RW and DVD-RW disks can be formatted in any of the
aforementioned applications, while DVD+R formatting is currently supported by
Roxio DirectCD only;
•
Run Acronis True Image Server 8.0 for Windows, insert a formatted DVD into
your DVD+RW or DVD-RW drive and create an image. No other special actions are
required.
Images stored on DVDs can be restored under Windows, and when Acronis True
Image Server 8.0 for Windows is loaded from its boot disk.
There is another way to burn an image to a DVD. Using Acronis True Image Server
8.0 for Windows, you can create an image on your hard disk and burn it using the
installed DVD recording application to a DVD afterwards. You will be able to restore
images from such discs under Windows and when Acronis True Image Server 8.0
for Windows is loaded from the bootable media.
12.3 Technical
support
Users of legally purchased copies of Acronis True Image Server 8.0 for Windows are
entitled to free e-mail technical support from Acronis. If you have installation or
working problems that you can’t solve by yourself using this manual and the
readme.txt file, e-mail the technical support team.
Before you do this, you will have to register your copy at
http://www.acronis.com/registration/
or by mail.
When e-mailing technical support, you must provide the registration number of your
Acronis True Image Server 8.0 for Windows copy, bundled with the program.
For more information visit
http://www.acronis.com/support/
Technical support email address:
.
Acronis Inc.,
395 Oyster Point Boulevard, Ste 115
South San Francisco, CA 94530
http://www.acronis.com
[email protected]