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Warranty Claim Form

In the unlikely event of a warranty claim, please complete the below claim form
and return it to your supplying dealer: 

Customer Name:

Customer Address: 

Postcode: 

Daytime Tel:

Mobile Tel:

Model Name:

Model Number:

Serial Number: 

Date of purchase: 

Date of installation: 

Installer’s Name and address: 

Installer’s Registration Number: 

Building Control Certificate Number: 

(if not installed by a registered competent installer)

Dealer Name and address: 

Summary of Contents for Solis SOLMF

Page 1: ...by the user for future reference Thank you for purchasing an ACR Heat Products stove T E C H N I C A L M A N U A L Document Solis Version 2 Date 1 06 18 Serial Number MULTI FUEL SMOKE EXEMPT DIRECT AI...

Page 2: ...elderly infirm or children may come into contact with the appliance This appliance has been designed for intermittent operation This appliance must not be used as an incinerator Each installation is u...

Page 3: ...nstaller for advice If installing into a room containing an extractor fan please ensure that the relevant tests are carried out according to Document J of the building regulations 480 480 1004 Nominal...

Page 4: ...vironment and Rural Affairs under Section 16 of the Environmental Better regulation Act Northern Ireland 2016 In Wales appliances are exempted by regulations made by Welsh Ministers The Solis has been...

Page 5: ...remember that this appliance has been designed to provide heat and if installed into a recess enough space should be left around the appliance to enable the heat produced to rise and escape from the r...

Page 6: ...wait better weather conditions before attempting to use the appliance In the rare event of a malfunction due to overheating or a chimney fire the air control should be shut down completely and the fue...

Page 7: ...gher than the log guard allows Instructions for use with smokeless fuel Fully pull outwards both air controls located below the appliance door giving maximum air to the combustion chamber Lay fireligh...

Page 8: ...wear Fuel overloading Never overload the stove it will work very well with two medium sized logs The amount of fuel specified in this manual should not be exceeded overloading can cause excess smoke O...

Page 9: ...be taken to ensure that there is not a build up of soot on the baffle and in the airways of the appliance If the appliance has not been operated for long periods the flue should be inspected and swept...

Page 10: ...15 8 12 13 4 26 3 1 7 17 18 22 23 25 2 9 10 11 14 16 19 21 20 24 5 27 28 6 Parts Information...

Page 11: ...4111 001 1 14 Outer steel shell 3211 483 1 15 Bottom air chamber 3811 874 1 16 Steel body complete 3311 1 17 rear vermiculite brick 6081 1057 1 18 Cast multifuel grate 5490 139 1 19 Right rear vermicu...

Page 12: ...control Insufficient draft Check the flue is not obstructed Fire burns too quickly Too much draft Reduce the air control Excessive draft Install a draft stabiliser Smokes on initial Flue is cold Burn...

Page 13: ...Notes...

Page 14: ...ms such as glass door seals vermiculite panels baffle plates and ashpan runners This 10 year warranty is only applicable when the stove is purchased from one of our recommended retailers If a stove fr...

Page 15: ...lying dealer Customer Name Customer Address Postcode Daytime Tel Mobile Tel Model Name Model Number Serial Number Date of purchase Date of installation Installer s Name and address Installer s Registr...

Page 16: ...ACR Heat Products Limited Unit 1 Weston Works Weston Lane Tyseley Birmingham B11 3RP England Tel 0121 706 8266 Fax 0121 706 9182 E mail enquiries acrheatproducts co uk www acrheatproducts co uk...

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