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CARE, CLEANING, AND REPAIR 
OF CORTERRA  SOLID SURFACE

®

CORTERRA  SOLID SURFACE

®

Acorn's densified solid surface material is composed of 
recycled solid-surface polymer resin, aluminum trihydrate 
and fillers. It is resistant to stains, impact and burns and 
complies with ANSI Z124.3. It is attractive, durable and easy 
to maintain.

ROUTINE CLEANING

Corterra  should be kept clean at all times. If maintained, 

®

Corterra  surfaces will retain their new, clean appearance 

®

indefinitely. Wash with a non-abrasive all purpose cleaner 
and water, then rinse. Wipe dry. (Never use cleaners with 
strong chemicals such as toilet bowl cleaners, rust 
removers, ceramic cook top cleaners, laquer thinners or 
oven cleaners). To remove persistent stains use a Scotch 
Brite pad and an abrasive cleaner or a solution of household 
bleach and water (1 part water to 1 part bleach).

REPAIRING SURFACE DAMAGE

Surface damage, such as minor chips, scratches, burn 
marks and graffiti can be repaired with a fine grit abrasive 
cleanser, such as a Scotch-Brite pad or fine grit sandpaper. 
For more serious physical damage caused by vandals, an 
Acorn Solid Surface Repair Kit is available. Contact the 
factory for details. Refer to drawing #9927-160-002.

SOAP SYSTEMS

Acorn soap reservoirs and dispensers provide a dependable 
operation over long term when proper maintenance is 
performed and the correct soap is being used. The most 
common problem with soap systems is that the wrong 
viscosity (thickness) of soap is being used or high acidic pH 
levels are in the ingredients. Soap thickness can be best 
explained as no thicker or thinner than normal household 
liquid dish soap. The pH level of the soap should be 6.5 to 
8.5; more acidic soaps will corrode the metal parts and 
degrade rubber or plastic components.
Soap reservoirs and dispensers should be maintained 
periodically to clear residue. This should be done in hot 
water to clean the internal components. The valve should be 
pumped multiple times to thoroughly clean any residue 
inside. The reservoir and tubing should also be flushed and 
cleaned with hot water. In cases of extreme clogs, the 
dispenser should be disassembled and the parts thoroughly 
cleaned.

WARNING:

 Some soap contains corrosive additives that 

can cause rust on stainless steel surfaces. Acorn 
recommends user/ maintenance personnel review MSDS 
reports of soap and possible corrosive additives noted.

CARE AND CLEANING OF STAINLESS 
STEEL SURFACE

NORMAL CLEANING

Clean weekly or more often, as needed 
(especially high polishing surfaces)

RECOMMENDED CLEANING MATERIALS
-

  Sponge – natural or artificial

-

  Nylon or other soft-bristle material brush

-

  Soft cloth (as used on automobile finishes)

RECOMMENDED CLEANING SOLUTIONS
-

  Hand dishwashing liquid/soft water solution

-

  Mild soap/soft water solution

-

  3M Stainless Steel Cleaner/Polish

-

  White vinegar/soft water solution 

 

  (for brightening, removing oil and

 

  hard water deposits)

-

  CLR Brand Cleanser or baking soda/soft

 

  water solution (for brightening, removing 

   hard water deposits)

-

  Club soda and sponge

FOR HIGH POLISH STAINLESS STEEL

Note: High polish stainless steel surfaces should never 
come into contact with any abrasive cleaning brush, cloth or 
cleaning agent.

To remove smudges and fingerprints:

Wipe surfaces with a quality Stainless Steel Cleaner/Polish. 
Apply using a soft non-abrasive cloth, wipe surfaces with 
stainless steel cleaner/polish.

To remove rust stains:

Wipe surfaces with CRES (available from Acorn) or 
equivalent cleaner. Use recommended solutions. Apply 
using a soft non-abrasive sponge. Rinse surfaces 
immediately after application. Always follow cleaner product 
directions provided. Afterwards, using a soft, non-abrasive 
cloth, wipe surfaces with stainless steel cleaner/polish.

FOR TOUGH PROBLEMS

 CRES Cleaner specifically for rust stains (available from 

Acorn)

 Tarn-X for general stains

 #7 chrome polish

 Silver polish

To remove stubborn spots or to treat a scratch 

(Standard Satin Finish Only)

:

Use of synthetic, abrasive, general-purpose pads such as 
Scotch Brite is recommended. Apply the stainless steel 
cleaner/polish to the synthetic, abrasive pads and 
CAREFULLY rub out spot with cleaner/ polish. Be sure to 
rub in the direction of the grain! Do not allow steel wool to 
come in contact with the stainless steel. Steel particles can 
embed into the stainless steel surface and create rust!
Stainless steel should be kept clean at all times. If 
maintained, stainless steel surfaces will retain their new, 
clean, polished appearance indefinitely. To remove water 
spots or rust spots, stainless steel cleaner/polish on a cloth 
is recommended.
IF SPOTS ARE STUBBORN OR IF YOU WISH TO TREAT A 
SCRATCH: synthetic, abrasive, general-purpose pads such 
as Scotch Brite are recommended. Apply the stainless steel 
cleaner/polish to the synthetic, abrasive pad and 
CAREFULLY rub out spot with cleaner/polish. 

Be sure to 

rub in the direction of the grain!

 Do not allow steel wool to 

come in contact with stainless steel. Steel particles can 
embed into the stainless steel surface and create rust.

Revised A: 10/24/22

Page 16 of 18

Part #: 6216-011-000

INSTALLATION, OPERATION 

& MAINTENANCE MANUAL

 NEO-METRO FIELD SERVICE

TOLL FREE

 800-743-8259 • 

LOCAL

  626-855-4866 • 

FAX

 626-855-4863

Summary of Contents for NEO-METRO SLAB-EDGE 3802

Page 1: ...riate Tools Part 6216 011 000 Revised A 10 24 22 Page 1 of 18 TABLE OF CONTENTS Prior to Installation 2 Accessibility Comparison 3 Dimensional Data 4 Rough Ins 5 Installation 6 12 Finished Layouts 13...

Page 2: ...bly T P Mixing Valve Assembly Recommended working water pressure is 30 PSI 2 07 bars minimum to 100 PSI 6 89 bars maximum Maximum hot water temperature is 180 F 82 C Temperature adjustment range is 95...

Page 3: ...33 4 34 RIM MAX 27 17 9 22 33 4 31 RIM MAX 27 17 9 22 33 4 17 9 34 RIM MAX 22 33 4 34 RIM MAX 17 9 ADA PROFILE CBC PROFILE OBC PROFILE ADA PROFILE OBC Ontario Building Code CBC California Building Cod...

Page 4: ...DIMENSIONAL DATA 56 22 17 Revised A 10 24 22 Page 4 of 18 Part 6216 011 000 INSTALLATION OPERATION MAINTENANCE MANUAL NEO METRO FIELD SERVICE TOLL FREE 800 743 8259 LOCAL 626 855 4866 FAX 626 855 4863...

Page 5: ...all Anchoring 9 16 Mounting Hole Support Bracket Mounting 2 Places I Wall Anchoring 3 8 x 3 4 Long Trap Cover Mounting Slots 2 Places J Supply Stub Out with Stop for Valve 1 2 NPSM Tempered Supply Inl...

Page 6: ...tional MC Mounting Carrier plus consideration for fixture Water Supply and Waste Piping 261 4 667 251 2 648 7 177 181 2 470 6 152 6 152 A 4 102 FINISHED FLOOR 61 2 165 4 102 23 4 70 4 102 SQ 4X 9 16 1...

Page 7: ...wall using 1 2 mounting hardware supplied by others Assemble deck to P Trap enclosure using the 1 4 20 hardware 2provided 6 places 1 4 20 UNC X 1 2 HEX HEAD CAP SCREW PROVIDED 1 4 MOUNTING BOLTS PROVI...

Page 8: ...Assemble waste piping using teflon tape on all 5threaded connections and make up waste connections to 1 1 2 P Trap HINT Teflon tape is recommended on all threaded waste and supply connections NOTE ADD...

Page 9: ...ng ensure that the water line is depressurized Push collet square towards the push in fitting body and hold While holding the collet in pull on the PE tubing to remove from the push in fitting 1 Cut t...

Page 10: ...water temperature at outlet If water is not at desired temperature adjust as necessary 1 Loosen locknut 2 Turn on fixture and run water for at least 2 minutes Allow supply temperature to stabilize 3 T...

Page 11: ...per tubing connection Timing Screw To adjust timing turn timing screw HAND OPERATION CONNECTIONS Turn timing screw clockwise to increase timing Do not over tighten ferrule nuts Revised A 10 24 22 Page...

Page 12: ...to soap filler assembly and soap reservoir with provided hose clamps C Install soap dispenser s onto deck NOTE Gasket and Washer are located beneath the deck D Attach 3 8 O D Tubing to the dispenser...

Page 13: ...HED LAYOUTS SHOWN FOR REFERENCE Revised A 10 24 22 Page 13 of 18 Part 6216 011 000 INSTALLATION OPERATION MAINTENANCE MANUAL NEO METRO FIELD SERVICE TOLL FREE 800 743 8259 LOCAL 626 855 4866 FAX 626 8...

Page 14: ...lean with scale remover solution or pressurized air Debris or scale in diaphragm Remove diaphragm and clean Sensor flashes once when user s hands are within range Remove strainer and clean CONDITION F...

Page 15: ...riser tubing is crimped Straighten valve riser tubing Debris or scale in checkstop strainer Remove checkstop strainer and clean Blockage in valve flow control Remove blockage Low water pressure at su...

Page 16: ...h polishing surfaces RECOMMENDED CLEANING MATERIALS Sponge natural or artificial Nylon or other soft bristle material brush Soft cloth as used on automobile finishes RECOMMENDED CLEANING SOLUTIONS Han...

Page 17: ...1070 Mixing Valve Assembly 2598 202 001 2598 302 001 Description Part No Diagram SO VALVE AND SPOUT DETAILS 3802 SO Binho Industrial Sensor Operated Spout 9VDC provided with Power Supply and Battery P...

Page 18: ...ap Waste Assembly 4970 040 003 Trap Enclosure 6216 200 002 ENCLOSURES NEO METRO FIELD SERVICE TOLL FREE 800 743 8259 LOCAL 626 855 4866 FAX 626 855 4863 PDM SOAP OPTION Soap Filler Assembly 1391 008 0...

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