ACL Staticide ACL-750-USB Combo Tester Instructions
2/8/2021
55
Check the one labeled "Include Message" to include the report in the email message body
Check the one labeled "Attach .txt file to attach the report as a .txt file
Check the one labeled "Attach .csv file to attach the report as a .csv file
Note that at least one of these must be checked or the default will be the message body with the .csv file attached.
the email security update). Outlook 2002 requires administrator security overides. The email messages will be placed in the Outlook
Express outbox. Set up Outlook Express to automatically send the email outbox every 10 minutes or so.
If while generating reports to email, Outlook Express 6 generates a warning message saying “An application is attempting to send
email in your name”, then disable the messages by opening Outlook Express, clicking Tools, Options, Security, Virus Protection, and
uncheck the box that says” Warn me if other applications try to send mail as me.”
Microsoft recently added major security updates to Outlook 2002 which prevents other programs (such as EsdTest) from using it to
send MAPI email messages without popping up a warning message “A program is automatically trying to send email on your behalf.”
Thus if your company is using Microsoft Outlook 2002 with Microsoft the Exchange Server, then only the administrator is able to set
up a public Outlook security folder to disable the warnings (see the Microsoft Knowledge Base Article # 263297 on the
website). The alternative is to switch to either Outlook Express (which is not fully compliant with Microsoft
Exchange) or Outlook 2000 without the email security update. Or switch to the SMTP mode of sending email which will bypass
MAPI.
Troubleshooting:
If you do not receive a report please:
1. Check in the server Outlook Express Outbox Sent box and see if got sent. If it did get sent, then the problem may be in your spam
filter or your company's email server.
2. If it is not in the Sent box, see if it is in the Out box, in which case your company's SMTP server had a problem sending it.
3. If it is not in the Out box then make sure the Autogenerate window is still open and that the Start button is grayed out - meaning
that the report program is still running, and no one accidentally shut it off. Accidental shutoff can be prevented in program versions
6.72 and later by activating the EsdTest administrator password.
4. If no one shut the program off, then check the Last Executed column in the Autogenerate window and see when the last report
was sent. If the last report was sent at the scheduled time, then there is a problem with your MAPI mail programs on your server - try
rebooting.
5. If the last report executed did not execute at the scheduled time, check the server's computer clock and date setting. Move the
mouse to the lower right of the screen and right click on the time, and then choose Adjust Time/Date to see the date.
6. If the date is correct, then click the Pause/Edit button in the Autogenerate window, and then click the Start button again. Make
sure that the scheduled report information looks OK, especially the top line, and that the file has not been corrupted, and that the
format looks the same as the examples above. Also check the Last Executed column to make sure no dates in the future have been
inserted.
7. Make sure your "default email program" is set to the desired MAPI compliant email program. In Windows 7, this is found in the
Start, Default Programs window. In XP it is part of the Microsoft Internet Explorer option properties.
File backups:
GetNames (but not SendNames) will automatically backup the new combined names.txt file whenever it is run, on a 2 run rotation.
It will backup Namesbak1.txt to Namesbak2.txt then backup Names.txt to Namesbak1.txt, so you will need to catch it within 2
executions before the backups are totally overwritten.
If you want a longer rotation, our AutoGen Report scheduler has the capability of running your own custom .bat files, so you can run
any rotation schedule or to any computer you desire.
For example, to backup the names.txt file once per day on a 7 day rotation you could write a file named M1Task.bat as follows
xcopy namesB6.txt namesB7.txt /Y /C
xcopy namesB5.txt namesB6.txt /Y /C
xcopy namesB4.txt namesB5.txt /Y /C
xcopy namesB3.txt namesB4.txt /Y /C
xcopy namesB2.txt namesB3.txt /Y /C
xcopy namesB1.txt namesB2.txt /Y /C
xcopy names.txt namesB1.txt /Y /C
www.
.com
1.800.561.8187
