B5C Operation And Maintenance Manual
85950-301-000 RA
Aug. 05, 2016
24
5. Troubleshooting
This troubleshooting guide is intended as an aid in identifying the cause of unexpected
behavior and determining whether the behavior is due to normal operation or an internal
or external problem.
SYMPTOMS
PROBABLE CAUSE
SUGGESTED SOLUTION
RS-485
RX LED or
TX LED constantly ON
RS-485 bus connection has a
problem
RS-485 driver U6 is damaged
Controller side RS-485 driver
has problem
Disconnect the cable to isolate
the problem
Replace U6 IC on main board
Replace the RS-485 driver on
the controller
No response to gas
Sensor screen is dirty
Sensor has expired
Clean sensor opening
Replace smart sensor assembly,
see Replacement Parts
Apparent false alarm
Puff of gas
Not properly calibrated
Solvent fumes or interference
from high levels of interfering
gas
Radio frequency interference
Monitor is functioning
Recalibrate
Remove source of interfering
gas
Check that grounding and
shielding is correct