Acer Veriton 3700GX, User Manual, Page: 82 / 96

6 Frequently asked questions 76
• Make sure that the printer is connected to a power outlet and that it is
turned on.
• Make sure that the printer cable is connected securely to the system’s
parallel or usb port and the corresponding port on the printer. See
“Connecting your printer” on page 31 for information on how to
connect the printer to your computer.
• For additional information concerning the printer, refer to the printer’s
documentation.
Q: No sound comes out from the computer.
A: Check the following:
•
The volume may be muted. Look for the Volume icon on the taskbar. If it
is crossed-out, click on the icon and deselect the Mute option. You can
also press the volume control/mute knob on your USB keyboard to toggle
from mute to sound on.
• If headphones, earphones, or external speakers are connected to the
line-out jack of your computer, the internal or built-in speakers are
automatically turned off.
Q: System cannot read diskette, hard disk, CD or DVD information.
A: Check the following:
•
Make sure that you are using the correct type of disc. See page 20.
• Make sure the CD or DVD is inserted into the drive correctly.
• Check if the CD or DVD is clean and not scratched.
• Check your drive by using a good (i.e., undamaged) disc. If your drive can
not read the information on the good disc there may be a problem with
the drive. Contact your dealer or technical support center for assistance.
Q: System cannot write data on the hard disk or CD-R/CD-RW.
A: Check the following:
•
Make sure the diskette or hard disk is not write-protected. Refer to the
Optical drive section on page 20.
• Make sure that you are using the correct type of disc or diskette. Refer to
the Optical drive section on page 20.