Acer Veriton 3200 Service Manual Download

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Chapter 4

Diskette drive read/write error.

1. Diskette.
2. Ensure the diskette drive is not set to

Write protect

in the

Security Options of BIOS Setup.

3. Diskette drive cable.
4. Diskette drive.
5. Main board.

Diskette drive LED comes on for more than 2
minutes when reading data.

1. Diskette
2. Diskette drive connection/cable
3. Diskette drive
4. Main board

Diskette drive LED fails to light, and the drive
is unable to access for more than 2 minutes.

1. Diskette
2. Diskette drive power
3. Diskette drive connection/cable
4. Diskette drive
5. Main board

Diskette drive test failed.

1. Diskette
2. Diskette drive
3. Diskette drive cable
4. Main board

Hard Disk Drive

NOTE:

Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly

before diagnosing any hard disk drive problems.

Hard disk drive test failed.

1. Enter BIOS Setup and Load default settings.
2. Hard disk drive cable.
3. Hard disk drive.
4. Main board.

Hard disk drive cannot format completely.

1. Enter BIOS Setup and Load default settings.
2. Hard disk drive cable.
3. Hard disk drive.
4. Main board.

Hard disk drive has write error.

1. Enter BIOS Setup and Load default settings.
2. Hard disk drive.

Hard disk drive LED fails to light, but system
operates normally.

1. With the system power on, measure the voltage of hard disk LED

connector.

2. Hard drive LED cable.

CD/DVD-ROM Drive

NOTE:

Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set

correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come on
but works normally.

1. CD/DVD-ROM drive

CD/DVD-ROM drive LED flashes for more
than 30 seconds before LED shutting off.

Software asks to reinstall disc.

Software displays a reading CD/DVD error.

1. CD/DVD-ROM may have dirt or foreign material on it. Check with

a known good disc.

2. CD/DVD-ROM is not inserted properly.
3. CD/DVD-ROM is damaged.

CD/DVD-ROM drive cannot load or eject
when the system is turned on and its eject
button is pressed and held.

1. Disconnect all cables from CD/DVD-ROM drive except power

cable, then press eject button to try to unload the disk.

2. CD/DVD-ROM drive power.
3. CD/DVD-ROM drive

CD/DVD-ROM drive does not read and there
are no messages are displayed.

1. CD may have dirt or foreign material on it. Check with a known

good disc.

2. Ensure the CD/DVD-ROM driver is installed properly.
3. CD/DVD-ROM drive.

CD/DVD-ROM drive can play audio CD but
no sound output.

1. Ensure the headphone jack of the CD/DVD-ROM has an output.
2. Turn up the sound volume.
3. Speaker power/connection/cable.
4. CD/DVD-ROM drive.

Error Symptom

Action/FRU

Summary of Contents for Veriton 3200

Page 1: ...iton 3200 Service Guide PART NO 49 38H02 031 DOC NO SG359 0103A PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...ect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any...

Page 3: ...s bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 4: ...l NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the print...

Page 5: ...0 Power Management 32 Boot Options 34 Date and Time 36 System Security 37 Setting a Password 38 Changing or Removing the Password 39 Bypassing the Password 39 Advanced Options 40 Memory Cache Options 40 PnP PCI Options 42 Chipset Settings 43 Load Default Settings 45 Abort Settings Change 46 Exiting Setup 47 Chapter 3 Machine Disassembly and Replacement 48 General Information 49 Before You Begin 49...

Page 6: ...escription 71 Jumper Setting 72 Chapter 6 FRU Field Replaceable Unit List 74 Veriton 3200 Exploded Diagram 75 Appendix A Model Definition and Configuration 84 Veriton 3200 84 Appendix B Test Compatible Components 86 MS DOS V6 22 Environment Test 87 Microsoft Windows ME Environment Test 88 Microsoft Windows 2000 Professional Environment Test 89 Microsoft NT 4 0 Workstation Environment Test 90 IBM O...

Page 7: ...VII Table of Contents ...

Page 8: ...Chapter 1 1 Overview The Veriton 3200 supports Intel Pentium III Flip Chip Pin Grid Array FC PGA processor based Micro ATX IBM PC AT compatible system with PCI AGP bus System Specifications Chapter 1 ...

Page 9: ...he onboard VGA function will automatically be disabled when you install an AGP VGA card in the AGP slot 3 D quality audio system via onboard audio controller Supports CRT cathode ray tube monitors Audio in Line in Audio out Line out Headphone out Mic in and Game MIDI interfaces NOTE The system has two microphone in ports front and rear However you can not use both of them at the same time The defa...

Page 10: ... DVD ROM CD RW emergency eject slot i Stop Eject button j Power switch k Power LED l System activity LED m Hard disk drive activity LED n Headphone out port o Microphone in port The system has two microphone in ports front and rear However you can not use both of them at the same time The default setting for your system enables the microphone in port in front and disables the one at the back You m...

Page 11: ...tead i Blue Handset telephone line ports j Expansion slots k Microphone in port The system has two microphone in ports front and rear However you can not use both of them at the same time The default setting for your system enables the microphone in port in front and disables the one at the back You must first enable the front microphone in port before you can use it l Light blue Audio in Line in ...

Page 12: ...ve LED connector 26 PCI slots 1 10 ATX power switch 27 PCI slots 2 11 Buzzer 28 Audio chipset 12 USB connector for USB audio board 29 FAX VOICE 13 Intrusion alarm connector 30 Serial port 2 COM2 connector optional 14 Intel 82801BA chipset 31 PS 2 mouse upper and keyboard lower ports 15 PCI slots 3 32 Network upper and USB lower ports 16 DIMM sockets 3 33 Parallel upper VGA lower right and serial p...

Page 13: ...application in your system The fifth key is set to launch the media player If you want to configure the settings of each key right click on the Magic Keyboard icon located on your Windows desktop Internet Suspend keys The Internet Suspend keys consist of three buttons Icon Key Description Email Launches your email application Web browser Launches your current default browser Suspend Resume Press t...

Page 14: ...e on and off to switch between two functions Icon Key Description Play Pause Press to start playing an audio or video file Press again to pause Stop Press to stop playing the audio or video file Forward Press to skip forward to the next file and start playing Backward Press to skip backward to the previous file and start playing Lock Key Description Caps Lock When activated all alphabetic characte...

Page 15: ...ons with this key perform special functions such as Windows Tab Activate the next Taskbar button Windows E Explore My Computer Windows F Find Document Windows M Minimize All Shift Windows M Undo Minimize All Windows R Display Run dialog box Application key Opens the applications context menu same function as clicking the right button of the mouse ...

Page 16: ... ANSI ATA 3 0 PnP 1a Bootable CD ROM 1 0 ATAPI Boot from CD ROM feature Yes Support to LS 120 drive Yes Support to BIOS boot block feature No BIOS Hotkey List Hotkey Function Description Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility F8 Enable hidden page of BIOS Setup Utility Press in BIOS Setup Utility main menu screen the Advanced Options menu then appear...

Page 17: ...3 TOTAL 128M 128M 128M 384M 256M 256M 0M 512M 64M 64M 64M 192M 32M 32M 32M 96M 16M 16M 16M 48M Memory Combinations 133 MHz DIMM 1 DIMM 2 DIMM 3 TOTAL 256 DS M 256 DS M 0M 512M 64 SS M 64 SS M 64 SS M 192M 128 SS M 128 SS M 128 SS M 384M Cache Memory Item Specification First Level Cache Configurations Cache function control Enable Disable by BIOS Setup Advanced options Second Level Cache Configurat...

Page 18: ... bit Indexed Bits Per Pixel Frequency in Hz 24 bit Indexed 320x240 70 70 70 320x240 70 70 70 352x480 70 70 70 352x576 70 70 70 400x300 70 70 70 512x384 70 70 70 640x400 70 70 70 640x480 60 70 72 75 85 60 70 72 75 85 60 70 72 75 85 720x480 75 85 75 85 75 85 720x576 60 75 85 60 75 85 60 75 85 800x600 60 70 72 75 85 60 70 72 75 85 60 70 72 75 85 1024x768 60 70 72 75 85 60 70 72 75 85 60 70 72 75 85 1...

Page 19: ...rt Meets PC 97 PC98 and WHQL specifications Music synthesizer Yes Sampling rate 44 1 KHz MPU 401 UART support Yes Microphone jack Supported On audio I O board connects via CN8 Headphone jack Supported On audio I O board connects via CN8 Package QFP64 IDE Interface Item Specification IDE controller Embedded in Intel 82801BA ICH II IDE controller resident bus PCI bus Number of IDE channel 2 on board...

Page 20: ...m Specification Serial port controller Embedded in Intel 82801BA ICH II Serial port controller resident bus LPC Number of serial port 2 Serial ports location CN4 COM 2 16550 UART support Yes Connector type 10 pin connector Optional serial port I O address via BIOS Setup 3F8h 2F8h 3E8h 2E8h Optional serial port IRQ via BIOS Setup 4 3 LAN Interface Item Specification LAN controller Intel 82562ET LAN...

Page 21: ...d BIOS Buffer Memory 0E0000 0EFFFF 64Kbytes BIOS Extension Memory Setup and Post Memory PCI Development BIOS 0F0000 0FFFFF 64Kbytes System BIOS Memory 100000 UPPER LIMIT Main Memory UPPER LIMIT 4GBytes PCI Memory PCI INTx and IDSEL Assignment Map PCI INTx PCI Devices Device IDSEL ADxx INTA PCI Slot 1 AD16 INTB PCI slot 2 AD17 INTC PCI slot 3 AD22 PCI Slot IRQ Routing Map PCI INTX INTA INTB INTC IN...

Page 22: ...Port 2 Serial Asynchronous Port 2 Parallel Printer Port 1 Floppy Disk Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configuration Data Register Parallel Printer Port 1 IRQ Assignment Map IRQx System Devices Add On Card Devices IRQ0 Timer N IRQ1 Keyboard N IRQ2 Cascade Interrupt Control N IRQ3 Serial Alternate Reserved IRQ4 Serial Primary Reserved IR...

Page 23: ...2801 ICH LAN controller Intel 82562ET HDD controller Built in Intel 82801BA ICH II Keyboard controller Built in Intel 82801BA ICH II RTC Built in Intel 82801BA ICH II Environmental Requirements Item Specifications Temperature Operating 10 35 C Non operating 20 60 C Storage package Humidity Operating 20 to 80 RH Non operating 20 to 80 RH Vibration Operating unpacked 5 16 2 Hz 0 38 mm 16 2 250 Hz 0 ...

Page 24: ...al power is 100W max Switching Power Supply 145W Input Frequency Frequency Variation Range 50Hz 47Hz to 53Hz 60Hz 57Hz to 63Hz Input Voltage Variation Range 100 120 VRMS 90 132 VRMS 200 240 VRMS 180 264 VRMS Input Current Measuring Range 4A 90 132 VRMS 3A 180 264 VRMS Output Requirements Regulation Current Rating 5V 5 15A 12V 5 3A 12V 10 0 3A 3 3V 5 12A 5V 10 0A 5Vaux 5 1A ...

Page 25: ...ync signals to control the VESA DPMS monitor Resume recovery time 7 10 sec Suspend Mode Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button CPU goes into SMM CPU asserts STPCLK and goes into the Stop Grant State LED on the panel turns amber color Hard disk drive goes into SLEEP mode for ATA standard interface Disable H sync and V sync signals to ...

Page 26: ...Chapter 1 19 ...

Page 27: ...guration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup System Utilities Cha...

Page 28: ...vanced Level To view the Advanced Level menu press F8 or the Alt F4 keys simultaneously NOTE The F8 and Alt F4 keys work only when you are in the main menu This means that you can activate the advanced level and hidden information only when you are in the main menu The following screen shows the Advanced Level main menu Setup Utility System Information Product Information Disk Drives Onboard Perip...

Page 29: ... to the next page or to return to the previous page To change a parameter setting press or until the desired setting is found Press to return to the main menu If you are already in the main menu press again to exit Setup The parameters on the screens show default values These values may not be the same as those in your system The grayed items on the screens have fixed settings and are not user con...

Page 30: ...loppy Drive A Shows the diskette drive A type Capacity dimension Floppy Drive B Shows the diskette drive B type Capacity dimension IDE Primary Channel Master Specifies the current configuration of the IDE device connected to the master port of the primary IDE channel Drive type capacity IDE Primary Channel Slave Specifies the current configuration of the IDE device connected to the slave port of t...

Page 31: ... in the DIMM 1 socket The None setting indicates that there is no DRAM installed DIMM type capacity in MB 2nd Bank Indicates the type of DRAM installed in the DIMM 2 socket The None setting indicates that there is no DRAM installed DIMM type capacity in MB 3rd Bank Indicates the type of DRAM installed in the DIMM 3 socket The None setting indicates that there is no DRAM installed DIMM type capacit...

Page 32: ... s serial number Main Board ID Displays the main board s identification number Main Board S N Displays your main board s serial number System BIOS Version Specifies the version of your BIOS utility SMBIOS version The System Management Interface SM BIOS allows you to check your system hardware components without actually opening your system Hardware checking is done via software during start up Thi...

Page 33: ...5 inch 1 44 MB 3 5 inch 2 88 MB 3 5 inch IDE Primary Channel Master Lets you configure the hard disk drive connected to the master port of IDE channel 1 IDE Primary Channel Slave Lets you configure the hard disk drive connected to the slave port of IDE channel 1 IDE Secondary Channel Master Lets you configure the hard disk drive connected to the master port of IDE channel 2 IDE Secondary Channel S...

Page 34: ... Advanced Level IDE Primary Channel Master Device Detection Mode Auto Device Type Hard Disk Cylinder 8354 Head 16 Sector 63 Size 4311 M B Hard Disk LBA Mode Auto Hard Disk Block Mode Auto Hard Disk 32 Bit Access Enabled Advanced PIO Mode Auto DMA Transfer Mode Auto IDE Primary Channel Slave Device Detection Mode Auto Device Type None Cylinder 0 Head 0 Sector 0 Size 0 M B ...

Page 35: ...o If you know your hard disk type you can enter the setting manually Setting this parameter also sets the Cylinder Head Sector and Size parameters Auto None or User The User setting allows you to enter your settings manually if you know your hard disk type The Auto setting also sets the Cylinder Head Sector and Size parameters IDE Secondary Channel Master Device Detection Mode Auto Device Type Non...

Page 36: ...and Unix Auto or Disabled Hard Disk Block Mode This function enhances disk performance depending on the hard disk in use If you set this parameter to Auto the BIOS utility automatically detects if the installed hard disk drive supports the Block Mode function If supported it allows data transfer in blocks multiple sectors at a rate of 256 bytes per cycle Auto or Disabled Hard Disk 32 bit Access En...

Page 37: ... Port Lets you enable or disable the parallel port Enabled or Disabled Base Address Lets you set a logical base address for the parallel port This parameter is configurable only if the Parallel Port parameter is enabled 3BCh 378h 278h IRQ Lets you assign an interrupt for the parallel port This parameter is configurable only if the Parallel Port parameter is enabled 7 or 5 Operation Mode Lets you s...

Page 38: ...disable the onboard PS 2 mouse controller Enabled or Disabled USB Host Controller Lets you enable or disable the onboard USB host controller Enabled or Disabled USB Legacy Mode Lets you activate or deactivate the USB keyboard connected to your system When activated the USB keyboard functions in a DOS environment Enabled or Disabled Onboard Audio Chip Lets you enable or disable the onboard audio co...

Page 39: ...ndby Timer Allows the hard disk to enter Standby mode after inactivity of 1 to 15 minutes depending on your setting Off or 1 to 15 minutes System Sleep Timer Automatically puts the system to power saving mode after a specified period of inactivity Any keyboard or mouse action or any activity detected from the IRQ channels resumes system operation Off or 2 5 10 15 20 30 40 50 120 minutes Sleep Mode...

Page 40: ...n time on a certain day to wake up your system from suspend mode Disabled or Enabled Resume Day If RTC alarm is enabled the system will resume operation at the time indicated here User Input Resume Time If RTC alarm is enabled the system will resume operation at the time indicated here User Input Restart on AC Power Failure When power failure occurs your system automatically stops functioning Sett...

Page 41: ...AN Primary Display Adapter Lets you activate the onboard video controller as your primary adapter or automatically disable it once BIOS detects that there is a video card installed in your system Auto or Onboard Fast Boot Allows you to define your system s booting process whether to skip some POST routines or proceed with the normal booting process Auto or Disabled Boot Options Boot Sequence 1st I...

Page 42: ... BIOS to perform or bypass the memory test This parameter is only available when Fast Boot is disabled Disabled or Enabled Configuration Table This parameter allows you to enable or disable the display of the configuration table after POST but before booting The configuration table gives a summary of the hardware devices and settings that BIOS detected during POST Enabled or Disabled Update BIOS w...

Page 43: ...ound in this menu Parameter Description Options Date Lets you set the date following the weekday month day year format Weekday Sun Mon Tue Wed Thu Fri Sat Month Jan Feb Dec Day 1 to 31 Year 1980 to 2099 Time Lets you set the time following the hour minute second format Hour 0 to 23 Minute 0 to 59 Second 0 to 59 Date and Time Date Mon Jan 03 2000 Time HH MM SS ...

Page 44: ...d use Once you set this password you have to type it whenever you boot the system Password on Boot Allows you to protect your User Password When enabled retype the password then press enter Disabled or Enabled Disk Drive Controller Allows you to protect your system s floppy drive and hard disk data from being modified possible under DOS mode only Floppy Drive Protects your floppy drive data from b...

Page 45: ...ou have set a Supervisor password and or User password the Supervisor Password and or User password setting automatically changes to Present 9 Press Esc to return to the Main menu 10 Press Esc to exit the BIOS utility A dialog box appears asking if you want to save the CMOS data 11 Select Yes to save the changes and reboot the system If you have set a Supervisor password the next time you want to ...

Page 46: ...elect Yes to save the changes To remove the password simply select the Supervisor Password parameter for Supervisor password or the User Password parameter a Supervisor Password must be set first before you can change the User password from the System Security menu and set it to None Bypassing the Password If you forgot your password you can bypass the password security feature thru hardware confi...

Page 47: ...ing Memory Cache Options from the Advanced Options menu displays the following screen This menu lets you configure the system memory The following table describes the parameters found in this sub menu Parameter Description Options Level 1 Cache processor Cache Lets you enable or disable the primary cache memory i e the processor memory Enabled or Disabled Level 2 Cache Lets you enable or disable t...

Page 48: ...nsion board Some VGA cards have required settings for this feature Check your VGA card manual before setting this parameter System or Expansion board CPU Frequency Multiplier Sets the Core bus ratio of your system The clock speed of the bus does not necessarily equal the CPU s core The bus clock speed is often slower than the CPU clock speed 3X 3 5X 4X 4 5X 8X Parameter Description Options ...

Page 49: ...le the feature select No Note If there are no IRQs available to assign for the remaining device function we recommend that you enable this parameter Yes or No VGA Palette Snoop This parameter permits you to use the palette snooping feature if you installed more than one VGA card in the system The VGA palette snoop function allows the control palette register CPR to manage and update the VGA RAMDAC...

Page 50: ... Yes BIOS initializes only PnP boot devices such as SCSI cards When set to No BIOS initializes all PnP boot and non boot devices such as sound cards Note Set this parameter to Yes only if your operating system is Windows 95 98 2000 Yes or No Reset Resource Assignments Set this parameter to Yes to avoid IRQ conflict when installing non PnP or PnP ISA cards This clears all resource assignments and a...

Page 51: ...ec Enabled or Disabled ICH SMBUS Controller This parameter lets you enable or disable the ICH SMBUS controller Enabled or Disabled Delay Transaction This parameter lets you enable or disable delay transaction Enabled or Disabled Determine DIMM Frequency This parameter lets you set the frequency of DIMM Auto PC100 or PC133 Chipset Settings Spread Spectrum Enabled ICH Audio Codec Enabled ICH SMBUS C...

Page 52: ...BIOS will keep the previous CMOS settings Selecting this option displays the following dialog box Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system This option also allows you to restore the default settings Choosing No returns you to the main menu without loading the default settings Load Default Settings Do you want to load default settings ...

Page 53: ...ys the following dialog box Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings Choosing No returns you to the main menu BIOS retains all changes that you have made Abort Settings Change Do you really want to abort settings change Yes No ...

Page 54: ...u have made changes in the parameter settings you will be asked if you want to keep the changes made to the BIOS Select Yes to save your changes before you exit Setup Select No to discard all changes and exit Setup Exit Setup Settings have been changed Do you really want to exit setup Yes No Exit Setup Settings have been changed Do you want to save CMOS settings Yes No ...

Page 55: ...ools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat bladed screwdriver Phillips screwdriver Hexagonal screwdriver Plastic stick NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Replacement Chapt...

Page 56: ...on Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system ...

Page 57: ... you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing Main Unit HDD Bracket DIMM Upper Case FDD DVD Bracket Power Supply Front Panel Modem Card HDD DVD ROM FDD Main board CPU Fan CPU Audio USB Board ...

Page 58: ...f the system and all peripherals connected to it Removing the Housing Cover 1 Place the system unit on a flat steady surface 2 Turn the housing back 3 Remove the two screws using a screw driver from the rear panel as shown here Set the screws aside you will need them when replacing the right panel of the unit 4 Slide the upper case back out about an inch and then gently pull it outward to detach i...

Page 59: ...age 51 2 Detach the front bezel from the front panel gently 3 Detach the front bezel from the front panel gently Removing the EMI Audio Cover 1 See Opening the Housing on page 51 2 See Removing the Front Panel on page 52 3 Remove the EMI audio cover from the lower case ...

Page 60: ...remove the modem card from the slot Removing the AGP VGA Card 1 See Opening the Housing on page 51 2 Remove the screw as shown here and then remove the AGP VGA card from the slot Removing the FDD and DVD Frame 1 See Opening the Housing on page 51 2 Push the two latches of both sides then lift up the FDD and DVD frame ...

Page 61: ...py disk drive 4 Disconnect the power cable IDE cable and audio cable from the DVD ROM drive 5 Disconnect the micro switch cable from the main board 6 Pull the FDD and DVD frame from the lower case 7 Remove the four screws as shown here then detach the DVD ROM drive from the frame ...

Page 62: ... 9 Disconnect micro switch cable from the FDD and DVD frame Removing the USB and Audio Board 1 See Opening the Housing on page 51 2 See Removing the Front Panel on page 52 3 See Removing the EMI Audio Cover on page 52 4 Disconnect the USB board cable and audio board cable from the USB and audio board ...

Page 63: ... Opening the Housing on page 51 2 See Removing the FDD and DVD Frame on page 53 3 Disconnect the IDE cable and HDD power cable from the hard disk drive 4 Remove the three screws as shown here and then hold the hard disk drive frame 5 Slide the hard disk drive frame to the right and then gently move it inward to detach it from the lower case ...

Page 64: ...e Removing the DIMM 1 See Opening the Housing on page 51 2 To release the system memory press down and out on the levers on both sides of the DIMM socket 3 Gently pull the DIMM out of the socket Removing the Power Supply 1 See Opening the Housing on page 51 2 Remove the four screws as shown here ...

Page 65: ...e RTC Battery 1 See Opening the Housing on page 51 2 To remove the RTC battery from the holder gently remove it from the holder by hand Removing the Processor 1 See Opening the Housing on page 51 2 Disconnect the fan heatsink cable from the main board and then insert a flat screw driver into the fan heatsink metal bracket ...

Page 66: ...rom the socket 4 Lift up the socket lever and then pull the CPU out from the socket carefully Removing the Main board 1 See Opening the Housing on page 51 2 See Removing the FDD and DVD Frame on page 53 3 Remove the seven screws as shown here then detach the main board from the lower case ...

Page 67: ...hapter provides troubleshooting information for the Veriton 3200 Power On Self Test POST Index of Error Messages Index of Error Codes and Error Beeps Index of Error Symptoms Undetermined Problems Chapter 4 Troubleshooting ...

Page 68: ...r even halts the system if the error is fatal The main components on the main board that must be diagnosed and or initialized by POST to ensure system functionality are as follows Microprocessor with built in numeric co processor and cache memory subsystem Direct Memory Access DMA controller Interrupt system Three programmable timers ROM subsystem RAM subsystem RTC RAM subsystem and real time cloc...

Page 69: ...eal Time Clock Error CMOS Battery Bad CMOS Checksum Error 1 Enter BIOS Setup and load the default settings 2 RTC Battery 3 Main board Equipment Configuration Error 1 Ensure the system configuration set in BIOS Setup is correct 2 Enter BIOS Setup and load the default settings 3 RTC battery 4 Main board System Management Memory Bad Memory Error at MMMM SSSS OOOOh 1 Insert the memory modules in the D...

Page 70: ...OS Setup and set the Reset Resource Assignments of the PnP PCI Options to Yes then reboot the system 3 Remove all adapter cards that are NOT factory installed then reboot the system PS 2 Pointing Device Interface Error PS 2 Pointing Device Error 1 Re connect PS 2 keyboard and mouse 2 Enter BIOS Setup and load the default settings 3 PS 2 mouse 4 PS 2 keyboard 5 Main board DMI Table Was Destroyed 1 ...

Page 71: ...oot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled and power saving timer set in BIOS has elapsed 1 Enter BIOS Setup and load default settings In Windows 98 check settings in Power Management Property of Control Panel 2 Reload software from Recovery CD System hangs before system boot 1 See Index of Symptoms...

Page 72: ...but system operates normally 1 With the system power on measure the voltage of hard disk LED connector 2 Hard drive LED cable CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD DVD ROM drive problems CD DVD ROM drive LED doesn t come on but works normally 1 CD DVD ROM drive CD DVD R...

Page 73: ...not receive send data fax 1 Ensure the modem card is installed properly Fax voice modem software program invokes but has no sound output Data files are received normally voice from modem cannot be produced but system sound feature works normally 1 Ensure the modem voice in cable from modem adapter card to main board Video and Monitor Video memory test failed Video adapter failed 1 Remove all non f...

Page 74: ... power switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Power Switch 4 sec in BIOS Setup of Power Management is not set to Suspend 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the power cable...

Page 75: ...you have isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices External ...

Page 76: ...69 Chapter 4 ...

Page 77: ...rs and connectors on the main board Main board IDELED PWRLED U14 BT1 JPX1 WOL ACT PS ON BZ1 USB2 INTRUDER U19 JPXB JPXA COM2 SL3 FAX VOICE JPX2 SL2 SL1 CN10 AUDIO2 U13 CD IN FN2 U10 U4 PWR DIMM1 DIMM2 DIMM3 FDC IDE2 IDE1 CN8 CN4 CN3 CN2 JPX3 JP3 U17 JPX4 Jumper and Connector Information Chapter 5 ...

Page 78: ...middle and mic in right ports CN10 AGP slot COM2 Serial port 2 COM2 connector optional DIMM 1 to 3 DIMM sockets 1 to 3 FDC Floppy disk drive connector FN2 3 pin CPU fan connector IDELED IDE LED connector IDE1 IDE 1 HDD connector IDE2 IDE 2 HDD connector INTRUDER Intrusion alarm connector PS ON ATX power switch PWR ATX power connector PWRLED Power LED connector SL 1 to 3 PCI slots 1 to 3 USB2 USB c...

Page 79: ...fied Amplified JP3 1 2 2 3 LAN EEPROM Enabled Disabled JPXA 1 2 2 3 Boot block Enabled Disabled JPXB 1 2 2 3 Check password Enabled Disabled JPX1 1 2 2 3 CMOS clear Clear CMOS Normal JPX2 1 2 2 3 CPU speed Safe mode Normal JPX3 1 2 2 3 Support CPU Coppermine Celeron VIA Cyrix Joshua JPX4 1 2 2 3 Onboard LAN Enabled Disabled ...

Page 80: ...of the mainboard CN2 and CN3 USB ports JK1 Microphone in port The system has two microphone in ports front and rear However you can not use both of them at the same time The default setting for your system enables the microphone in port in front and disables the one at the back You must first enable the front microphone in port before you can use it JK2 Audio out port ...

Page 81: ...ce Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regul...

Page 82: ...75 Chapter 6 Veriton 3200 Exploded Diagram ...

Page 83: ...PU COP850 100FSB C0 FCPG 01 COPRM 85D CPU CELERON 700MHZ 128K INTEL IC CPU CEL700 128K OD C0 FCPGA 01 ICLON 70C CPU CELERON 733MHZ 128K INTEL IC CPU CELON733 128K FCPGA 01 ICLON 733 CPU CELERON 766MHZ 128K INTEL IC CPU CELERON766MHZ 128K C 0 01 ICLON 766 Heatsink NS Heatsink CPUFANSINK60 54 38MM 90 00028 655 Heatsink Fan Sink SKT370 3 pin AI 90 00028 632 Heatsink FAN SINK H34 90 00028 319 Memory N...

Page 84: ... 56 02B33 071 HDD 30G QUANTUM LD30 HDD 30G 4500 QTM LD30 56 02B92 041 HDD 40G QUANTUM LD40 HDD 40G 4500 QTM LD40 56 02C16 001 HDD 20G MAXTOR 32049H2 HDD 20G 5400 PRX MAX 32049H2 56 02B32 091 HDD 30G MAXTOR 33073H3 HDD 30G 5400 PRX MAX 33073H3 56 02B93 051 HDD 40G MAXTOR 34098H4 HDD 30G 5400 PRX MAX 33073H3 56 02C10 031 HDD 20G MAXTOR 52049H3 HDD 20G 7200 NEBULA MT 52049H3 56 02B34 111 HDD 30G QUAN...

Page 85: ...ULTRA66 H26 50 96804 001 NS USB CABLE C A USB 10P 260MM H61 50 92216 001 NS AUDIO CABLE 6 5P 385MM W A 6 5P 385MM S58M AUDIO BD 50 38H01 001 NS CABLE 40 40P 300MM C A 40 40PCDR300MMH34 50 97502 001 9 12 POWER LED CABLE W A 3P PWR LED 500MM LX 45 50 93302 001 1 11 TURBO LED CABLE W A 2P TURBO LED 500MM LX 45 50 93303 001 1 10 HDD LED CABLE W A 4P HDD LED 500MM LX 45 50 93304 001 1 9 POWER SWITCH W ...

Page 86: ... BOARD 56K ASKEY MODEM 56K ASKEY 1456VQH20E 004 54 09262 121 Power Supply 2 POWER SUPPLY 145W FSP FSP 145 60SA SPS 145W FSP PFC FSP 145 60SA 56 04145 GA1 POWER SUPPLY 145W PFC SPI FSP145 60SA SPS 145W PFC SPI FSP145 60SA 56 04145 GC1 Case Cover Bracket assembly 1 5 I O BRACKET ASSEMBLY IO BRACKET S58M H34 60 97504 001 1 1 HDD BRACKET BRACKET HDD SECC H34 33 97501 001 1 6 UPPER CASE ASSEMBLY UP CAS...

Page 87: ...I USB COVER EMI USB COVER TIN H34 34 97502 001 Keyboard NS KEYBOARD US 104KEYS KB US 104KEYS 99 P5181 041 KEYBOARD 105KEYS SWISS US KB 105KEYS SWISS US 91 62C07 040 KEYBOARD US 104 KEY API 6511 CX 62C KB US 104 KEY API 6511 CX 62C 91 62C07 041 KEYBOARD 105KEYS SPANISH U KB 105KEYS SPANISH U 91 62C07 042 KEYBOARD 104KEYS THAILAND KB 104KEYS THAILAND 91 62C07 043 KEYBOARD 104KEYS INTERNATIONAL US KB...

Page 88: ... 6512 CX4T KB 105KEYS TURKEY 6512 CX4T 91 62C07 04T KEYBOARD 105KEYS UK 6512 CX4U KB 105KEYS UK 6512 CX4U 91 62C07 04U KEYBOARD 105KEYS CANDIAN FRENCH KB 105KEYS CANDIAN FRENCH 91 62C07 04V KEYBOARD 105KEYS SWEDEN 6512 CX4W KB 105KEYS SWEDEN 6512 CX4W 91 62C07 04W KEYBOARD 105KEYS HUNGARIA US KB 105KEYS HUNGARIA US 91 62C07 04X KEYBOARD 104KEYS GREEK US 6511 CX4Y KB 104KEYS GREEK US 6511 CX4Y 91 6...

Page 89: ...105KEYS KB SPANISH 105KEYS 99 P5181 04S KEYBOARD TURKEY 105KEYS KB TURKEY 105KEYS 99 P5181 04T KEYBOARD UK 105KEYS KB UK 105KEYS 99 P5181 04U KEYBOARD CANDIAN FRE 105KEYS KB CANDIAN FRE 105KEYS 99 P5181 04V KEYBOARD SWEDEN 105KEYS KB SWEDEN 105KEYS 99 P5181 04W KEYBOARD GREEK 104KEYS KB GREEK 104KEYS 99 P5181 04Y KEYBOARD 104 KEYS US KB 104 KEYS US 99 P5181 061 KEYBOARD 105 KEYS UK KB 105 KEYS UK ...

Page 90: ...83 Chapter 6 ...

Page 91: ...The Veriton 3200 Model No Define 1 Trade Mark 2 Brand Name Acer 3 Description Acer Veriton Series PIII Celeron Socket 370 Based PC System 4 Model No VT3200 5 Product Name Veriton 3200 Model Definition and Configuration Appendix A ...

Page 92: ...85 Appendix A ...

Page 93: ...Microsoft NT 4 0 Workstation IBM OS 2 Warp 4 0 Novell Netware 4 12 5 1 and SCO UNIX Red Hat Linux environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Veriton 3200 Compatibility Test Report released by the Acer Desktop System Testing Department Test Compatible ...

Page 94: ...128 MB 256 MB Cache 128 KB 256 KB Diskette Drive Panasonic JU 256A EIDE Channel 1 Master Seagate U5 20 4 GB API 650P EIDE Channel 1 Slave AOpen CD 948E EIDE Channel 2 Master API 640A 247 Quamtum 20 4 GB EIDE Channel 2 Slave Seagate 10 2 GB Mouse Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK Keyboard API 62C API 32TW Monitor Acer View 19 Acer View 77C ...

Page 95: ...API 62C API USB Monitor Acer View 19 Acer View 77C Sound MPEG Adapter Onboard AD1881 Diamond Monster Sound M80 PCI Card Creative Sound Blaster PCI 64 Video Adapter Winfast 3D S325 32 MB PCI ATI 128 PRO Pro 16 MB PCI ATI 128 PRO Pro 32 MB PCI Fax Modem Adapter Ambit 56K HCF PCI Askey 56K HCF PCI Joystick Game Pad Microsoft SideWinder Precision Pro Microsoft SideWinder Force Feedback Pro Microsoft S...

Page 96: ...IDE Channel 1 Master Seagate 30 GB EIDE Channel 1 Slave Quantum 20 4 GB EIDE Channel 2 Master API 640A 247 EIDE Channel 2 Slave AOpen CD 940E Pro Mouse Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK Keyboard API 62C API 32TW Monitor Acer View 19 Acer View 77C Sound Adapter Onboard AD1881 Video Adapter ATI Rage 128 PRO 32MB PCI Acer TNT2 AGP 4X 16MB PCI LAN Adapter 3COM 3C905C TXM ANI ALN 325 A...

Page 97: ...MHz Memory 64 MB 256 MB Cache 256 KB Diskette Drive Panasonic JU 256A EIDE Channel 1 Master Seagate 20 GB EIDE Channel 1 Slave Quantum 20 4 GB EIDE Channel 2 Master API 640A 247 EIDE Channel 2 Slave AOpen CD 940E Pro Mouse Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK Keyboard API 62C API 32TW Monitor Acer View 19 Acer View 77C ...

Page 98: ...em Specifications Processor Coppermine 600 100 MHz Memory 256 MB Cache 256 KB Diskette Drive Panasonic JU 256A EIDE Channel 1 Master Seagate 20 4 GB EIDE Channel 2 Master API 640A 247 Mouse Logitech Wheel Mouse S48A Keyboard API 62C Monitor Acer View 19 ...

Page 99: ...l 1 Slave Quantum 20 4 GB EIDE Channel 2 Master API 640A 247 EIDE Channel 2 Slave AOpen CD 940E Pro Mouse Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK Keyboard API 62C API 32TW Monitor Acer View 19 Acer Vew 77C LAN Adapter 1 3COM 3C905C TXM Acer NIC 559A ANI ALN 325 LAN Adapter 2 3COM 3C339 3COM 3C905C TXM D Link DFE 500TX IBM Token Ring PCI LAN Adapter 3 ANI ALN 325 IBM Token Ring PCI 3COM ...

Page 100: ... Memory 64 MB 256 MB Cache 256 KB Diskette Drive Panasonic JU 256A EIDE Channel 1 Master Seagate 30 GB EIDE Channel 1 Slave Quantum 20 4 GB EIDE Channel 2 Master API 640A 247 EIDE Channel 2 Slave AOpen CD 940E Pro Mouse Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK Keyboard API 62C API 32TW Monitor Acer View 19 Acer View 77C ...

Page 101: ... updates Software utilities Schematics Spare parts lists Chips TABs Technical Announcement Bulletin The service repair section provides you with downloadable information on Troubleshooting guides Tooling box information Repair instructions for specific models Basic repair guidelines Debug cards for Acer s latest models For these purposes we have included an Acrobat File to facilitate the problem f...

Page 102: ...95 Appendix C ...

Page 103: ...y 10 scheme 10 size 10 speed 10 type 10 voltage 10 Chipset Settings 43 System Utilities 43 Chipsets 16 CMOS Setup 20 Compatibility Test 86 Connectors 70 Description 71 description 71 controllers 16 audio 12 serial port 13 video 11 Current 17 D Date 36 Device Standby Mode 18 Disk Drives 26 cylinder 29 DMA transfer mode 29 floppy drives A B 26 Hard disk 32 bit access 29 Hard disk block mode 29 head ...

Page 104: ...s 40 external cache 40 internal cache 40 Microsoft Win2000 Environment Test 89 Model Definition 84 Modem 13 data 13 fax 13 voice 13 MPU 401 12 MS DOS V6 22 Environment Test 87 N Novell Netware 4 12 5 1 Environment Test 92 NT 4 0 Environment Test 90 O Onboard Peripherals 30 base address 30 ECP DMA channel 31 IRQ 30 operation mode 30 serial port 1 2 30 Online Support Information 94 Overview 1 P Para...

Page 105: ... 23 IDE primary channel master 23 IDE primary channel slave 23 IDE secondary channel master 24 IDE secondary slave 24 Internal cache size 23 parallel port 24 Processor 23 Processor speed 23 PS 2 mouse 24 serial port 1 24 total memory 24 System Memory 57 System Security Power on password 37 System Specifications 1 Features 2 System Utilities 20 Abort Settings Change 46 Advanced Options 40 Boot Opti...

Page 106: ...99 Index ...

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