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When the display output is set to 

Full screen

, the right-click 

menus or newly opened applications are corrupted or unclear.

This may occur when the resolution is set to higher than the display 
capabilities, and the computer is incapable of rendering the screen at full 
quality.

To improve display quality, please try the following:

Close unnecessary programs.

Set the power plan to 

High performance

 when using a notebook.

Play any video content on the notebook screen instead of using the 
external display.

Select a lower screen resolution.

The screen is blank when playing protected content. 

Many factors may cause this issue, such as:

Playing back protected contents over a USB connection.

You may need to download additional CODECs for your viewing 
program.

Your system may not have the encode/decode capabilities. Please 
check with the vendor to confirm the support and capabilities.

I encounter slow performance and the image lags or freezes 
when playing videos on external displays.

The CPU may be overloaded. Reduce the screen resolution or close 
unnecessary programs.

Ensure you have not set the display resolution too high. For details of 
the supported display resolutions, please refer to 

"Supported 

resolutions" on page 10

.

Summary of Contents for Universal USB 2.0 Docking Station

Page 1: ...Universal USB 2 0 Docking Station User s Manual ...

Page 2: ..._ Serial number ___________________________________ Date of purchase ________________________________ Place of purchase ________________________________ 2012 All Rights Reserved Universal USB 2 0 Docking Station User s Manual This revision 07 2012 ...

Page 3: ...talling the driver 5 Installing the driver under Windows 7 or Windows Vista 6 Installing the driver under Windows XP 7 Verifying the driver install 7 Configuring your displays 8 Menu options and settings 9 Multi monitor configuration 9 Supported resolutions 10 Uninstalling the driver 11 Regulatory compliance 11 Specifications 12 Frequently asked questions 13 Contents ...

Page 4: ...Your product may differ Safety information Keep this User s Manual for future reference Store the product in a warm dry environment Refer to an authorized technician if the product Has been exposed to moisture Has been dropped or damaged in any way Shows obvious signs of breakage Is not working well and you can t fix it by following the advice in the User s Manual ...

Page 5: ...op The docking station is ergonomically designed with most peripherals plugged in from the rear and a USB port and on the front It also features an industry standard security lock Features USB 2 0 compliance External display resolution up to 1920 x 1080 resolution Ethernet connectivity Package contents Mini docking station USB 2 0 cable Power adapter CD containing the User s Manual and drivers Qui...

Page 6: ...3 English Product overview Front view Item Description 1 USB 2 0 port Connects to USB devices 1 ...

Page 7: ...5 port Connects to a LAN 4 DVI connector Connects to a DVI display or projector 5 Type B USB 2 0 port Connects your docking station to your computer 6 Power jack Connects to the power adapter The mini docking station always needs external power to operate it is not USB powered 2 3 4 5 6 ...

Page 8: ...onnected to your docking station Installing the driver Important Make sure you have installed the appropriate driver from the supplied CD before connecting the docking station to your PC Note The screen captures below are for reference only and may differ from the dialog boxes you see ...

Page 9: ...Setup exe to start the installation Note If autorun is disabled on your computer use the file browser to open your optical drive and double click Setup exe to start the installation 3 Enter the administrator password and click Yes if the User Account Control dialog box appears 4 Read through the EULA and click I Accept to continue installing ...

Page 10: ...used Installing the driver under Windows XP 1 Insert the supplied CD into your computer s optical disc drive 2 Read through the EULA and click I Accept to continue installing 3 The installation will proceed and may take a few minutes During the installation your screen may flash or temporarily go black 4 If you are prompted to restart your computer please do so before plugging in the docking stati...

Page 11: ...led correctly In which case you should remove the driver unplug the docking station and reinstall the driver Configuring your displays The supplied utility allows you to configure the display screen rotation resolution and physical arrangement 1 Click the utility icon in the icon tray 2 Select the item you wish to change from the menu that appears ...

Page 12: ...lution Select an available resolution Note This function is unavailable in mirror mode as the resolution is defined as the resolution of the primary monitor Color Quality Select the desired color depth Screen rotation Set the screen rotation as needed Extend to Extend the screen to the desired display Set as Main Monitor Set the selected display as the main monitor Notebook Monitor Off Set the ext...

Page 13: ...e displays Supported resolutions Resolution Refresh rate 16 bit color depth MHz Refresh rate 32 bit color depth MHz 640 x 480 VGA 60 72 75 85 60 72 75 85 800 x 600 SVGA 56 60 72 75 85 56 60 72 75 85 1024 x 768 XGA 60 72 75 85 60 72 75 85 1280 x 768 WXGA 60 70 75 85 60 70 75 85 1280 x 960 SXGA 60 85 60 85 1280 x 1024 SXGA 60 75 60 75 1366 x 768 WXGA 60 60 1400 x 1050 SXGA 60 75 85 60 75 85 1600 x 1...

Page 14: ...nce received and include interference that may cause undesired operation CE This equipment is in compliance with the requirements of the following regulations EN 55 022 CLASS B WEEE For users in the European Union According to the WEEE Waste electrical and electronic equipment Directive do not dispose of this product as household waste or commercial waste Waste electrical and electronic equipment ...

Page 15: ...pe A USB Network RJ 45 Ethernet Power DC in Video Maximum resolution 1920 x 1080 Color depth 16 and 32 bit Power Mode Self powered Adapter Input AC 100 240 V Output DC 5 V 4 A Dimensions 145 x 75 5 x 34 mm without stand Weight 293 g Environment Operating temp 10 to 40 degrees C Storage temp 10 to 80 degrees C Compliance CE FCC ...

Page 16: ...rs are not correctly installed To resolve this issue please make sure you have the correct device drivers and that the docking station driver is correctly installed A power surge may have disabled the connected port To recover the port functionality turn off the docking station then reconnect the power after a few minutes My external display does not work after I plugged in the docking station Thi...

Page 17: ...USB docking station support The provided docking station driver includes a software based graphics driver Not all hardware acceleration methods are available to applications The table below provides more support information With Windows Aero enabled Interface Windows XP Windows Vista Windows 7 DirectX 10 No Yes if supported by the primary graphics card DirectX 9 No Yes but full screen mode is not ...

Page 18: ...Select a lower screen resolution The screen is blank when playing protected content Many factors may cause this issue such as Playing back protected contents over a USB connection You may need to download additional CODECs for your viewing program Your system may not have the encode decode capabilities Please check with the vendor to confirm the support and capabilities I encounter slow performanc...

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