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Acer TravelMate 660 series, Service Manual

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Acer TravelMate 660 series Service Manual Download Page 76

68

Chapter 4

Index of Error Messages

Error Message List

Error Messages

FRU/Action in Sequence

Struck Key

See ““Keyboard or Auxiliary Input Device Check” on page 64

System CMOS checksum bad - Default 
configuration used

RTC battery
Run BIOS Setup Utility to reconfigure system, then reboot system.

Real time clock error

RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot 
system.
Main board

Previous boot incomplete - Default configuration 
used

“Load Default Settings” in BIOS Setup Utility.
RTC batter
Main baord.

Invalid System Configuration Data

“Load Default Settings” in BIOS Setup Utility.
Main board.

Operating system not found

Enter Setup and see if fixed disk and drive A are properly identified.
Dikette drive
Hard disk drive
Main board.

Summary of Contents for TravelMate 660 series

Page 1: ...cer TravelMate 660 Series Service Guide PART NO VD T29V7 001 PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 660 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ... Devices 38 Security 39 Boot 43 Exit 44 BIOS Flash Utility 45 Chapter 3 Machine Disassembly and Replacement 47 General Information 48 Before You Begin 48 Disassembly Procedure Flowchart 49 Removing the Battery Pack 52 Removing the Optical Module HDD Module Wireless Lan Card and LCD module 53 Removing the Optical Module 53 Removing the HDD Module 53 Removing the Wireless LAN Card 53 Removing the LC...

Page 8: ...Message 67 Index of Error Messages 68 Index of Symptom to FRU Error Message 70 Intermittent Problems 74 Undetermined Problems 75 Chpater 5 Jumper and Connector Locations 77 Top View 77 Bottom View 79 Chapter 6 FRU Field Replaceable Unit List 81 TravelMate 660 Series 92 Appendix A Model Definition and Configuration 92 Main Features 93 Appendix B Test Compatible Components 95 Microsoft Windows XP Pr...

Page 9: ...X1050 Super eXtended Graphics Array SXGA resolution for 15 0 specification varies depending on the model T 3D capabilities T Simultaneous display on LCD and CRT T S video for output to a television or display device that supports S video input T Automatic LCD dim feature that automatically decides the best settings for your display and conserves pwer T Dual independent display Multimedia T 16 bit ...

Page 10: ...ne type II CardBus PC Card slot T One RJ 11 phone jack V 90 92 T One RJ 45 jack Ethernet 10 100 T One DC in jack for AC adapter T One parallel port T One VGA port for external monitor T One speaker headphone out jack 3 5mm mini jack T One audio line in jack 3 5mm mini jack T One microphone in jack T One IEEE 1394 port T One S video TV out port T One 100 pin port replicator T Four USB 2 0 ports T O...

Page 11: ... PG 28 LED B Connector CARDBUS PG 20 RJ11 PG 17 PG 18 CONNECTOR PG 21 SIO PC87391 3 3V LPC 33MHz PC87591 AC LINK USB 1 1 PG 26 MDC PG 27 100 Pins TQFP 176 Pins LQFP HEAD PHONE AUDIO AMP LINE IN TPA0312 AC LINK EXT INT MIC PG 25 PG 24 AUDIO CODEC PG 24 25 Touchpad PG 29 Parallel FIR Keyboard FLASH PG 26 PG 19 FAN 1 2 PG 26 PG 27 PG 29 1 5V 1 8V CPU CORE System Power MAX1632 BATT SELECTOR PG 31 1 25...

Page 12: ...56 D2 6 D34 D315 D324 D314 D373 D358 D33 D317 D295 D331 D29 D2 1 D2 7 D2 8 D386 D372 D356 D328 D222 D219 D28 D293 D66 D579 D31 D82 D68 D 1 D67 D536 D413 D561 D563 D562 D228 D271 D 7 D213 D283 D227 D237 D391 D38 D393 D313 D2 9 D3 3 D3 7 D383 D379 D355 D3 8 D336 D354 D342 D362 D445 D448 D491 D521 D492 D422 D421 D428 D395 D347 D397 D22 D32 D33 D254 D218 D229 D253 D3 6 D416 D364 D368 D35 D352 D341 D32...

Page 13: ...8 3 D 8 4 1 D 8 4 2 D 8 4 3 D 8 4 4 D 8 4 5 D 7 1 4 D 9 7 4 D 8 4 D 7 5 8 D 8 2 2 D 9 3 3 D 8 3 7 D 9 1 1 D 9 1 6 D 8 9 D 9 7 3 D 5 9 4 D 5 9 3 D 6 4 3 D 6 3 8 D 6 1 7 D 6 3 6 D 6 2 D 6 3 5 D 5 7 D 5 8 2 D 5 8 5 D 5 8 1 D 5 7 5 D 5 7 6 D 5 7 8 D 5 8 4 D 5 7 4 D 6 5 D 6 5 7 D 9 4 D 9 4 8 D 9 4 5 D 9 3 D 9 6 9 D 9 6 8 D 9 6 7 D 9 6 6 D 9 6 1 D 9 5 D 9 5 9 D 9 5 1 D 9 6 5 D 9 6 4 D 9 6 3 D 9 6 2 D 9 ...

Page 14: ...unch E mail and Internet browser applications 3 Touchpad Touch sensitive pointing device which functions like a computer mouse Turns on the computer power 4 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 5 Palmrest Comfortable support area for your hands when you use the computer 6 Keyb...

Page 15: ...tor Displays activity of 4 in 1 memory reader 4 Infrared port Interfaces with infrared devices e g infra red printer IR aware computer 5 Bluetooth button Starts Bluetooth functionality 6 Bluetooth indicator Indicates that optional Bluetooth is enabled 7 InviLink button Enables or disables wireless LAN feature 8 InviLink indicator Indicates status of wireless LAN communi cation 9 Latch Latch for op...

Page 16: ...d interface with pre boot authentication system 4 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 5 Microphone Jack Accepts input from external microphones 6 Headphone Speaker Line out Jack Connect to headphones or other line out audio devices speakers 7 PC Card eject button Ejects the PC Card from the slot 8 PC Card slot Accepts one Type II 16 bit PC Card or 32 bit C...

Page 17: ...ive Houses a removable media drive module 2 AcerMedia indicator Lights up when the AcerMedia drive is active 3 Eject button Ejects the drive tray 4 Emergency eject slot Ejects the drive tray when the computer is turned off 5 Power jack Connects to an AC adapter ...

Page 18: ...expansion devices 4 Parallel port Connects to a parallel device e g parallel printer 5 Connects to a display device e g external monitor LCD projector and display up to 16 7 million colors and upt 1400X1050 resolution 6 S video Connects t a television or display device with S video input 7 Security keylock Connects to a Kensington compatible computer security lock ...

Page 19: ...Battery lock Locks the battery in place 6 Mini PCI slot Slot for adding mini PCI cards 7 Hard disk protector Protects the hard disk from accidental bumps and vibration 8 Hard disk bay Houses the computer s hard disk secured by a screw 9 Memory compartment Houses the computer s main memory 10 Cooling fan Helps keep the computer cool Note Don t cover or obstruct the opening of the fan 11 Personal id...

Page 20: ... of the computer and its components Icon Function Description Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated Media Activity Lights when the disc or AcerMedia is activated Power Lights green when the power is on and orange when the computer is in standby mode Battery Lights orange when the battery is charging ...

Page 21: ...um Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press w and y respectively Scroll Lock does not work with some ...

Page 22: ...fy the keyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold j while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manne...

Page 23: ...Windows logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All Shift M Undoes Minimize All R Displays the Run dialog box Application key Opens a context menu same as a right click ...

Page 24: ...e Power Options Properties used by the computer function available if supported by operating system See Power management on page 25 Fn F4 Sleep Puts the computer in Sleep mode See Power management on page 25 Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display scre...

Page 25: ...Chapter 1 17 Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decreases the screen brightness Hot Key Icon Function Description ...

Page 26: ...ates is set to United States International If not select and click on Properties then select United States International and click on OK 5 Click on OK To verify the keyboard type in Windows XP follow the steps below 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English Un...

Page 27: ...r icon on the taskbar and click on E Mail Detection In this dialog box you have the option to enable disable mail checking set the time interval for mail checking etc If you already have an e mil account you can fill in User Name Password and POP3 server in the dialog box The POP3 Sever is the mail server where you get your email Launch Key Default application Mail Email application Web browser In...

Page 28: ...20 Chapter 1 Aside from the email checking function there is a mail button that is used to launch the email application It is located above the keyboard right below the LCD ...

Page 29: ... 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results T Use the 4 way scroll 2 button top bottom left and right to scroll Function Left Button Right Button Scroll Button Tap Execute Click twice quickly Tap twice at the same speed as do...

Page 30: ... and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Scroll Click and hold the button in the desired direction up down left right Function Left Button Right Button Scroll Button Tap ...

Page 31: ...trol Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 1024KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller Intel 855GM built in Memory size 0MB no on board memory DIMM socket number 2 sockets Supports memory size per socket 25...

Page 32: ...6MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2G LAN Interface Item Specification Chipset BroadCom 4401 Supports LAN protocol 10 100 Mbps LAN connector type RJ45 LAN connector location Rear panel Modem Interface Item Specification Data modem data baud rate bps 56K Supports modem protocol V 90 V92 MDC Modem connector type RJ11 Modem connector location Rear panel Bluetooth MODEM Interface Item Specif...

Page 33: ...2GAX Capacity GB 30 40 60 60 Bytes per sector 512 512 512 512 Data heads 2 3 4 4 Drive Format Disks 1 2 2 2 Spindle speed RPM 4200 RPM 4200 RPM 4200 RPM 5400 RPM Performance Specifications Buffer size 2048KB 2048KB 2048KB 16 384KB Interface ATA 6 for FUJITSU 16L MHS series ATA 5 for TOSHIBA MK series ATA 6 for FUJITSU 16L MHS series ATA 5 for TOSHIBA MK series ATA 6 for FUJITSU 16L MHS series ATA ...

Page 34: ...onal CD CD DA CD ROM CD ROM XA Karaoke CD video CD Multi session photo CD Enhanced CD i trax CD CD extra CD Plus CD Text CD R and CD RW Discs compliant Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Video Interface Item Specification Chipset Montara GM Interface Integration Sup...

Page 35: ...7391 Number of parallel port 1 Location Rear side Connector type 25 pin D SUB Parallel port function control Enable Disable Auto BIOS or operating system chooses configuration by BIOS Setup Note Depending on your operating system disabling an unused device may help free system resources for other devices Supports ECP EPP Bi directional Output only PS 2 compatible Yes set by BIOS setup Note When Mo...

Page 36: ...e II Access location Right panel Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes IRQ10 Smart Card Reader Item Specification Chipset PCMCIA chip built in Number of slot 1 Location Front side System Board Major Chips Item Controller Core logic Intel Petium M Montara GM ICH4 M VGA Montara GM LAN BroadCom 4401 IEEE 1394 TI 43AB21 USB 2 0 ICH4 M Super I O controller NS 87391 MOD...

Page 37: ...l Number of battery cell 8 8 6 Package configuration 4 cells in series 2 series in parallel 4 cells in series 2 series in parallel 3 cells in series 2 series in parallel Package voltage 14 8V 14 8V 11 1V LCD Item Specification Vendor model name QDI QD141X1LH12 LG LP141X13 C1M1 AU B141XG05 AU B150XG01 V2 CPT CLAA150XH01 LG LP150X05 A2C1 AU B150PG01 LG LP150E02 Hitachi TX38D91VC1FAB CPT CLAA150PA01 ...

Page 38: ... Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disk may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernate state System saves all system stat...

Page 39: ...00 00F DMA controller 1 IRQ Assignment Map Interrupt Channel Function Hardware IRQ00 System timer IRQ01 Keyboard IRQ02 Programmable interrupt controller IRQ03 IrDA Fast Infrared Port IRQ04 Communication port COM1 IRQ05 OSMicro SmartCardBus Reader IRQ06 Standard floppy disk controller IRQ07 ECP printer port LPT1 IRQ08 CMOS RTC IRQ09 SCI IRQ used by ACPI bus IRQ12 PS 2 mouse IRQ13 Numeric data proce...

Page 40: ...32 Chapter 1 ...

Page 41: ...tility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to enter setup Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BI...

Page 42: ... this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are...

Page 43: ...Chapter 2 35 Info Parameter Description Floppy Disk Drive Shows floppy drive type informaiton Serial Number This field displays the serial number of this unit UUID Number UUID 32bytes ...

Page 44: ... displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters NOTE The screen above is for reference only Actual values may differ ...

Page 45: ...size 1MB Video Memory Shows the VGA memory size The default value is set to 16MB Option 16 32MB Quiet Boot Determines if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During powe...

Page 46: ...peration mode of the parallel port ECP EPP Output only or Bi directional Base I O address Sets the I O address of the parallel port This parameter is enabled only if Mode is set to ECP or Bi directional This parameter is enabled only if Mode is set to ECP 378 278 3BC Interrupt Sets the interrupt request of the parallel port IRQ7 IRQ5 DMA channel Sets a DMA channel for the printer to operate in ECP...

Page 47: ...Chapter 2 39 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use ...

Page 48: ...ss u to save the changes and exit the BIOS Setup Utility Parameter Description Option User Password is Shows the setting of the uer password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press ...

Page 49: ...e BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets t...

Page 50: ...current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 51: ...3 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay ...

Page 52: ...he parameters in this screen Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS ...

Page 53: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 54: ...46 Chapter 2 ...

Page 55: ...atic discharge T Small Philips screw driver T Philips screw driver T Flat head screwdriver T Plastic flat head screw driver T Hex screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not ...

Page 56: ... 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack NOTE TravelMate 660 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors ...

Page 57: ... Start Battery HDD Door Middle Cover ODD Module HDD Module Hx2 Fx2 LCD Module Sx4 ODD Board ODD Bracket Keyboard Hx2 Mx3 Main Unit Assembly Front Bezel Logic Upper Assembly Sx19 Hx2 Ux3 Logic Lower Assembly Dimm Door Memory Hx2 Ox4 Function Key Board PCI Door Wireless LAN Card Hx2 Hx3 ODD Ax4 Hx1 Hx1 Main Board CPU Dimm HDD Bracket 4 in 1 Card Rearder Modem Bluetooth Combo Card Smart Card Reader T...

Page 58: ...I NI NYLOK F SCREW M2 0X5 I NI NYLOK G SCREW M2 5X3 I NI NYLOK H SCREW M2 5X4 0 B NI NYLOK I SCREW M2 5X4 I NYLOK J SCREW M2 5X5 0 I NI NYLOK K SCREW M2 5X5 5 P NI NYLOK LCD Module 6 LCD Cushions Jx6 LCD Bezel LCD Inverter LCD Assembly Hx4 LCD Panel LCD Brackets Hx4 LCD Coaxial Cable LCD Wireless Antenna Hx2 LCD Latch Kit Bracket Dx1 LCD Latch Kit Dx4 ...

Page 59: ... 7I NYLOK M SCREW M1 7X3 5 I BZN N SCREW M2X3 I BNI NYLOK O SCREW M2 0X5 0 I BNI NYLOK P SCREW M2 0X6 0 I NI NYLOK Q SCREW M2 5X2 I NI NYLOK R SCREW M2 5X4 I BNI S SCREW M2 5X7 T SCREW M3 0X3 5 U SCREW M2 5X5 BLACK Item Description ...

Page 60: ...52 Chapter 3 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch then remove the battery ...

Page 61: ...atch 2 Remove the ODD module Removing the HDD Module 1 Remove the two screws holding the HDD cover 2 Remove the HDD cover 3 Remove the HDD module Removing the Wireless LAN Card 1 Remove the screw that secures the PCI door then remove the PCI door 2 Disconnect the right and the left wireless antenna 3 Pop out the wireless LAN card then remove it ...

Page 62: ...ith the assistance of a plastic flat head screw driver 3 Disconnect the LCD cable then take out the cable from the upper case 4 Disconnect the left bluetooth antenna line Then take out the antenna from the upper case with a tweezers 5 Unscrew the four screws holding the LCD hinges two on each side 6 Then remove the entire LCD module ...

Page 63: ...the two screws as the picture shows 6 Turn over the keyboard Disconnect the keyboard FFC then remove the keyboard Separate the main unit into the logic upper and the logic lower assembly 1 Remove the three screws on the rear panel 2 Unscrew the 19 screws on the bottom panel 3 Detach the front bezel from the main unit 4 Remove the two screws Then take the right and the left antenna off the main uni...

Page 64: ...crews holding the touchpad shielding and the touchpad board 3 Disconnect the touchpad FFC from the touchpad board 4 Remove the touchpad board 5 Remove the wireless and bluetooth button off the touchpad board 6 Remove the four screws that fasten the touchpad holder 7 Remove the touchpad off the logic upper assembly 8 Disconnect touchpad FFC ...

Page 65: ...ule 4 Disconnect the fan connector then remove the thermal module 5 Remove one screw that secures the main board as picture shows 6 Remove another screw that fastens the main board 7 Take out the bluetooth antenna 8 Disconnect the speaker set cable 9 To remove the main board from the lower case assembly first press the PCMCIA card button 10 Then take the main board off the lower case assembly 11 U...

Page 66: ...en remove the CPU 15 Pop out the memory then remove it 16 Unscrew the two screws that secure the modem bluetooth combo card Remove the modem bluetooth combo card then disconnect the connector 17 Disconnect the bluetooth antenna and the modem cable 18 Disconnect the smart card reader FPC 19 Unscrew the two screws holding the smart card reader then remove it ...

Page 67: ...e four screws that fasten the right and the left LCD brackets Then remove the right and the left LCD brackets 7 Tear off the electric conductive tape that fastens the LCD coaxial cable 8 Tear off another electric conductive tape that fastens the LCD coaxial cable 9 Disconnect the LCD coaxial cable 10 Detach the wireless antenna from the LCD panel 11 Remove the two screws holding the LCD latch kit ...

Page 68: ...60 Chapter 3 13 Unhook the spring 14 Remove the screw that fastens the LCD latch kit 15 Then remove the LCD latch kit ...

Page 69: ...cal Drive Module 1 Remove the two screws holding the ODD bracket 2 Remove another screw as the picture shows 3 Then remove the last two screws on the back side of the ODD module 4 Slide the ODD from the ODD bracket 5 Then remove the optical bracket 6 In order to open the ODD use an uncurved pin to press the emergency eject hole 7 Remove the three screws that fasten the ODD door 8 Then detach the O...

Page 70: ...62 Chapter 3 ...

Page 71: ...ed and secured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 65 POST does not complete No beep or error codes are indicated Power On ...

Page 72: ...the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replac...

Page 73: ...ake sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is s...

Page 74: ... light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the ...

Page 75: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 75 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 76: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC batter Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk an...

Page 77: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 65 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 78: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 79: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 80: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Page 81: ...ns see Undetermined Problems on page 75 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 82: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 83: ...the failure is operating correctly See Power System Check on page 65 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 84: ...76 Chapter 4 ...

Page 85: ...31 D82 D68 D 1 D67 D536 D413 D561 D563 D562 D228 D271 D 7 D213 D283 D227 D237 D391 D38 D393 D313 D2 9 D3 3 D3 7 D383 D379 D355 D3 8 D336 D354 D342 D362 D445 D448 D491 D521 D492 D422 D421 D428 D395 D347 D397 D22 D32 D33 D254 D218 D229 D253 D3 6 D416 D364 D368 D35 D352 D341 D329 D335 D323 D266 D298 D299 D394 D2 2 D348 D359 D272 D238 D244 D24 D214 D211 D289 D92 D243 D291 D277 D269 D212 D392 D344 D414...

Page 86: ...9 Swap bay connector CN25 Power jack CON1 PCMCIA CN24 Internal microphone connector CN5 IEEE 1394 connector CN21 LED board connector CN1 4 USB connector CN15 LCD cable connector CN7 FAN connector CN19 Swap bay connector U21 CPU socket CN17 Main battery connector ...

Page 87: ... 7 7 D 9 7 7 D 8 3 1 D 8 7 D 8 3 D 8 4 1 D 8 4 2 D 8 4 3 D 8 4 4 D 8 4 5 D 7 1 4 D 9 7 4 D 8 4 D 7 5 8 D 8 2 2 D 9 3 3 D 8 3 7 D 9 1 1 D 9 1 6 D 8 9 D 9 7 3 D 5 9 4 D 5 9 3 D 6 4 3 D 6 3 8 D 6 1 7 D 6 3 6 D 6 2 D 6 3 5 D 5 7 D 5 8 2 D 5 8 5 D 5 8 1 D 5 7 5 D 5 7 6 D 5 7 8 D 5 8 4 D 5 7 4 D 6 5 D 6 5 7 D 9 4 D 9 4 8 D 9 4 5 D 9 3 D 9 6 9 D 9 6 8 D 9 6 7 D 9 6 6 D 9 6 1 D 9 5 D 9 5 9 D 9 5 1 D 9 6 5...

Page 88: ...80 Chapter 5 ...

Page 89: ...hange is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts ...

Page 90: ...82 Chapter 6 Exploded Diagram The System ...

Page 91: ...LL LI ION BATTERY PACK ZG14S2P 4400mAH BT T2306 001 BATTERY SANYO LI ION 6CELL 3UF103450P 2 QC 20 3600 mAH BT T2303 002 Boards NS MODEM CARD Ambit T60M283 10 54 T29V7 001 NS MODEM BLUETOOTH COMBO BOARD AMBIT T60M665 00 54 T23V7 002 NS WIRELESS LAN CARD 802 11a g Ambit T60H677 03 54 T29V7 002 WIRELESS LAN BOARD 802 11b INTEL WM3B2100 54 T25V7 001 WIRELESS LAN BOARD 802 11a b INTEL WM3B7100 54 T25V7...

Page 92: ...L 3 Pin 27 A03V7 002 POWER CORD UK 3 Pin 27 A03V7 004 POWER CORD ITALIAN 3 Pin 27 A03V7 005 POWER CORD SWISS 3 Pin 27 A03V7 007 POWER CORD AUS 3 Pin 27 A03V7 008 POWER CORD DANISH 3 Pin 27 A03V7 006 Case Cover Bracket Assembly 3 MIDDLE COVER W NAME PLATE 42 T29V7 001 NS DIMM DOOR W SCREW 42 T23V7 002 10 LOWER CASE W O SPEAKER 60 T23V7 001 5 UPPER CASE W TOUCHPAD HOLDER 60 T23V7 002 Picture No Part...

Page 93: ...3V7 004 NS TOUCH PAD SHIELDING FOR TOUCH PAD BOARD 33 T23V7 001 NS TOUCH PAD BRACKET FOR TOUCH PAD 33 T23V7 002 NS WIRELESS BOARD COVER 42 T23V7 003 Communication Module NS BLUETOOTH ANTENNA 50 T23V7 004 NS WIRELESS LAN ANTENNA Y CABLE 50 T29V7 001 NS WIRELESS LAN ANTENNA 50 T23V7 006 CPU Picture No Partname And Description Part Number ...

Page 94: ...UNE MK6021GAS KH 36004 001 HDD 60GB 2 5 IN 4200RPM FUJITSU HORNET 16L MHS2060AT KH 06006 001 HDD 60GB 2 5 IN 5400RPM TOSHIBA TRITON MK6022GAX KH 06004 001 HDD COVER 42 T23V7 010 HDD CASE 33 T23V7 004 Keyboard 2 KEYBOARD DARFON US INTERNATIONAL Model name 99 N3482 41D 84 keys KB T2307 001 KEYBOARD DARFON CHINESE 99 N3482 02 84 keys KB T2307 002 KEYBOARD DARFON SPANISH 99 N3482 40S 85 keys KB T2307 ...

Page 95: ...141X1LH12 6M T23V7 011 LCD MODULE 14 1 TFT XGA LG LP141X13 C1M1 6M T29V7 005 LCD MODULE 15 TFT XGA AU B150XG01 V2 6M T23V7 021 LCD MODULE 15 1 TFT XGA LG LP150X05 A2C1 6M T23V7 022 LCD MODULE 15 TFT SXGA AU B150PG01 6M T23V7 025 LCD MODULE 15 TFT SXGA LG LP150E02 6M T23V7 026 LCD MOUULE 15 TFT SXGA Hitachi TX38D91VC1FAB spwg B 6M T29V7 007 LCD MODULE 15 TFT SXGA CPT CLAA150PA01 6M T23V7 028 NS LCD...

Page 96: ...H LOGO 14 60 T23V7 003 LCD PANEL WITH LOGO 15 60 T23V7 005 NS LCD BEZEL 14 60 T23V7 004 LCD BEZEL 15 60 T23V7 006 NS LCD COAXIAL CABLE FOR 14 1 spwg B 50 T23V7 011 LCD COAXIAL CABLE FOR 15 XGA spwg B 50 T23V7 021 LCD COAXIAL CABLE 15 FOR LG SXGA 50 T23V7 026 LCD COAXIAL CABLE 15 FOR SHARP SXGA 50 T23V7 027 LCD COAXIAL CABLE 15 FOR CPT SXGA 50 T23V7 028 Main Board 9 TM650 ZI1S MAINBOARD W SMART CAR...

Page 97: ...ical Drive 11 CD ROM MODULE 24X QSI SCR 242 S 6M T23V5 001 DVD ROM MODULE 8X MKE SR 8178 6M T23V5 003 DVD ROM MODULE 8X QSI SDR 083 6M T23V5 004 DVD RW COMBO MODULE 24X QSI SBW 242 6M T23V7 005 NS CD ROM DRIVE 24X QSI SCR 242 S KD 24X03 001 DVD ROM DRIVE 8X MKE SR 8178 KV 08X02 002 DVD ROM DRIVE 8X QSI SDR 083 KV 08X03 001 DVD CDRW COMBO DRIVE 24X QSI SBW 242 KO 24X07 002 NS CD ROM BEBEL FOR QSI 4...

Page 98: ...3V7 002 Screws NS NUT I O 86 T23V7 001 NS SCREW M1 6X4 0 I NI NYLOK 86 T23V7 002 NS SCREW M2 0X2 5 I NI NYLOK 86 A03V7 007 NS SCREW M2 0X3 0 I NI NYLOK 86 A03V7 012 NS SCREW M2 0X3 5 I NI NYLOK 86 T23V7 005 NS SCREW M2 0X5 I NI NYLOK 86 T23V7 006 NS SCREW M2 5X3 I NI NYLOK 86 A03V7 010 NS SCREW M2 5X4 0 B NI NYLOK 86 T23V7 008 NS SCREW M2 5X4 I NYLOK 86 T23V7 009 NS SCREW M2 5X5 0 I NI NYLOK 86 T2...

Page 99: ...09 NS SCREW M2X3 I BNI NYLOK 86 T23V7 014 NS SCREW M2 0X5 0 I BNI NYLOK 86 T23V7 015 NS SCREW M2 0X6 0 I NI NYLOK 86 T23V7 017 NS SCREW M2 5X2 I NI NYLOK 86 T23V7 018 NS SCREW M2 5X4 I BNI 86 T23V7 019 Picture No Partname And Description Part Number ...

Page 100: ...rele ss LAN 660XVi P M1 3G 14 1XGA 1x256MB 30 40 8XDVD 4 in 1 11b 660XCi P M1 3G 14 1XGA 1x256MB 40 60 24x CDRW DVD 4 in 1 11b 661XCi P M1 4G 14 1XGA 2x256MB 40 24x CDRW DVD 4 in 1 11b 660LCi P M1 3G 15 0 SXGA 256MB 30 40 24x CDRW DVD 4 in 1 11b Model Definition and Configuration Appendix A ...

Page 101: ...e Windows XP Pro and Windows 2000 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 660 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 102: ...4 Fire Wire USB 1 1 Combo Hard Drive FUJITSU MHS2030AT 18 6GB 1394 CCD Stealth Fire 1394 HUB Aten 1394 HUB FH 600 1394 External HDDCase Storage BOX 2500E 1394Video Camera 1394 SONY DV DCR PC100 1394 MO FUJITSU LIMITED MDF3130EE Projector Panasonic PT_L757U Acer 7755c USB 2 0 HUB Highspeed 4 Port Adaptec 4 Port XHUB4 for DELL USB 2 0 HDD Iogear HI SPEE HDD USB 2 0 Enclosure GHE125U Iogear HI SPEE H...

Page 103: ...0 32bit Linksys EtherFast PC Card PCM100 RATOC REX CB80 Accton 16bit Ethernet EN2216 2 Pci_ Fast Ethernet Card FNW 3602 TX SCSI Adaptec SlimSCSI APA 1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN Modem Card 3COM 10 100 LAN 56k Modem Card 3CCFEM556B 3COM 10 100 LAN 56k Modem Card 3CXFEM656C Xircom CreditCard Ethernet Modem 56k CEM56 100 ATA Card IBM Microdrives 340MB PCMCIA IDE ATAPI ...

Page 104: ...ch Optical Mouse M BD58 Logitech Optical Mouse M un58a Acer USB Mouse M012BO eenius USB Mouse USB Keyboard Microsoft Internet Keyboard Pro SILITEK K B SK 6000 NMB K B USB Camera Logitech QuickCam Home Dlink DSC 350 USB CCD Intel YC72 CREATIVE Video BLASTER WEBCAM GO Plus USB CCD Intel USB CCD CS430 USB HDD USB DRIVE 128MB Apacer HandyDrive 256MB HITACHI DK23EA 60 60GB IEEE 1394 Fire Wire USB 1 1 C...

Page 105: ... EXTREME Logitech WingMan RUMBLEPAD USB Card Reader CARRY 6 in 1 Image Card Reader POCFSM USB Pro Compact Flash Card Reader KINOMAX Compact Flash Card Reader Audio Jack JS 100 Jazz 3D Speaker J S 3D Speaker J 2201W J S 3D Speaker J 2202 SANYO 3D Speaker OTTO 301 DELL harman kardon Ladtec ELITE 840 SONY Earphone MDR CD60 Panasonic Earphone RP H1254 Philips Earphone Alwa Earphone Microphone Alwa Min...

Page 106: ... Fire Wire USB 1 1 Combo Hard Drive FUJITSU MHS2030AT 18 6GB 1394 CCD Stealth Fire 1394 HUB Aten 1394 HUB FH 600 1394 External HDDCase Storage BOX 2500E 1394Video Camera 1394 SONY DV DCR PC100 1394 MO FUJITSU LIMITED MDF3130EE Projector Panasonic PT_L757U Acer 7755c USB 2 0 HUB Highspeed 4 Port Adaptec 4 Port XHUB4 for DELL USB 2 0 HDD Iogear HI SPEE HDD USB 2 0 Enclosure GHE125U Iogear HI SPEE HD...

Page 107: ... CardBus Ethernet II 10 100 CBE2 100 32bit RATOC REX CB80 Accton 16bit Ethernet EN2216 2 Pci_ Fast Ethernet Card FNW 3602 TX SCSI Adaptec SlimSCSI APA 1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN Modem Card 3COM 10 100 LAN 56k Modem Card 3CCFEM556B 3COM 10 100 LAN 56k Modem Card 3CXFEM656C Xircom CreditCard Ethernet Modem 56k CEM56 100 ATA Card IBM Microdrives 340MB PCMCIA IDE ATAP...

Page 108: ...ch Optical Mouse M BD58 Logitech Optical Mouse M un58a Acer USB Mouse M012BO eenius USB Mouse USB Keyboard Microsoft Internet Keyboard Pro SILITEK K B SK 6000 NMB K B USB Camera Logitech QuickCam Home Dlink DSC 350 USB CCD Intel YC72 CREATIVE Video BLASTER WEBCAM GO Plus USB CCD Intel USB CCD CS430 USB HDD USB DRIVE 128MB Apacer HandyDrive 256MB HITACHI DK23EA 60 60GB IEEE 1394 Fire Wire USB 1 1 C...

Page 109: ... EXTREME Logitech WingMan RUMBLEPAD USB Card Reader CARRY 6 in 1 Image Card Reader POCFSM USB Pro Compact Flash Card Reader KINOMAX Compact Flash Card Reader Audio Jack JS 100 Jazz 3D Speaker J S 3D Speaker J 2201W J S 3D Speaker J 2202 SANYO 3D Speaker OTTO 301 DELL harman kardon Ladtec ELITE 840 SONY Earphone MDR CD60 Panasonic Earphone RP H1254 Philips Earphone Alwa Earphone Microphone Alwa Min...

Page 110: ...102 Appendix B ...

Page 111: ...esktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internation...

Page 112: ...104 Appendix C ...

Page 113: ...voltage 23 package 23 type 23 D DIMM 23 Combinations 24 external 53 package 23 removing 53 Speed 23 voltage 23 Disassembly Battery Pack 50 CD ROM DVD ROM Module 55 Floppy Disk Drive 59 Procedure Flowchart 49 Display 3 E Error Symptom to Spare Part Index 67 External CD ROM Drive Check 64 External Diskette Drive Check 64 F Features 1 features 93 Flash Utility 45 Floppy Disk removing the 59 FRU Field...

Page 114: ...ck 65 Battery Pack 66 Processor 23 R RMA 81 S Second Level Cache 23 System Block Diagram 3 Layout 4 System Diagnostic Diskette 45 System Memory 23 System Specifications Features 93 System Utilities 33 System Utility Diskette 45 T Test Compatible Components 95 Touchpad Check 66 Troubleshooting 63 U Undetermined Problems 75 USB 27 28 utility BIOS 33 V Video 26 Resolutions 27 W Windows 2000 Environme...

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