Acer Liquid Leap, User Manual

Page: 18 / 245

18 - Troubleshooting
T
ROUBLESHOOTING
Is there a video tutorial available?
Yes, you can view the video tutorial at
https://www.youtube.com/watch?v=kePL0CZ7MQE
I can’t connect my Leap to my phone
Try closing Acer Leap Manager and turning off your Bluetooth
connection. Launch Acer Leap Manager and turnBluetooth on again.
My Leap has been disconnected from my phone
Tap the blue bar at the top of Acer Leap Manager and double-tap the
Leap’s display to wake it.
If this fails to reconnect the Leap to your phone, please unpair the
device from
Acer Leap Manager and pair the devices again.
I can’t control music playback
Try launching Google Play Music or Apple Music and start playing a
song. Now you should be able to control the music playback from the
Leap.
How do I wake my Leap up?
If you are having trouble waking your Leap up, try removing it from the
cradle and then replacing it.
If it has been fully charged or still has power, double-tap the screen.
I can't see the code
If your Leap is awake (screen is lit up) but you don't see a code, try
swiping the screen. If you see icons and/or activity stats but not a
code, you will need to perform a factory reset.
1. To factory reset your Leap swipe to the Apps screen.
2. Tap to enter the
Acer Leap Manager carousel.
3. Tap on the settings icon (looks like a gear).
4. Swipe until you see
Factory reset , tap on that and again to confirm.