30 - Troubleshooting
T
ROUBLESHOOTING
I can’t connect my Leap Ware to my phone
Make sure both devices are on, Bluetooth is on and the devices are
near each other.
If your
Leap Ware
does not connect with the
Liquid Life
app, please
stop and restart Bluetooth on your phone, or restart your phone.
Please also check the
Compatibility
list on
page 35
.
My Leap Ware has been disconnected from my phone
A
disconnected
icon is shown in the Liquid Leap app or
notification tile if the
Leap Ware
is not connected.
If your
Leap Ware
is not connected to the
Liquid Life
app, stop
and restart Bluetooth on your phone, restart your phone and/or restart
the
Leap Wear
.
Alternatively, restart the app (in your phone’s
Settings
>
Apps
>
Acer
Liquid Life
>
Force stop
, then open the app).
If your
Leap Ware
is still disconnected, unpair the
Leap Ware
using
Acer Liquid Life
(in
Settings
>
Device
) and pair the devices again.
See Pairing on page 9
.
I can’t control music playback
Try launching your device’s music player and start playing a song.
Now you should be able to control the music playback from the
Leap
Ware
.
The
Leap Ware
will control apps that are compatible with Basic Music
Control standards.
Warning
If you unpair and pair your devices, you will lose data stored on
the
Leap Ware
.
If you unpair while your Leap Ware device is not present, you
should reset the Leap Ware before pairing the devices again (on
the Leap Ware, open Settings > Factory Reset > Yes).
See Pairing on page 9
.
Summary of Contents for LEAP WARE
Page 1: ...USER S MANUAL ...
