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Acer ASPIRE 4252, Service Manual

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Acer ASPIRE 4252 Service Manual Download Page 150

140

Chapter 6

CPU/PROCESSOR

CPU AMD AthlonII P340 PGA 2.2G 1M 25W

KC.AP002.340

CPU AMD - V140 PGA 2.3G 512K 25W

KC.V0002.140

CPU AMD PhenomII N850 PGA 2.2G 1.5M 35W

KC.PN002.850

CPU AMD PhenomII N950 PGA 2.1G 2M 35W

KC.PN002.950

CPU AMD PhenomII P840 PGA 1.9G 1.5M 25W

KC.PP002.840

CPU AMD PhenomII P940 PGA 1.7G 2M 25W

KC.PP002.940

CPU AMD TurionII P540 PGA 2.4G 2M 25W

KC.TP002.540

DVD RW DRIVE

DVD RW DRIVE

DVD/RW SUPER MULTI SATA MODULE

6M.R7607.001

ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-

L633F LF W/O bezel SATA (HF + Windows 7)

KU.00801.040

ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT32N 

(R5-2) LF W/O bezel SATA with Renesas so PCC LD 

(HF + Windows 7)

KU.0080D.055

ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS-

8A5SH LF+HF W/O bezel SATA With TI + Rohm Solution (HF 

+ Windows 7) 

KU.0080F.014

ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-

7585H LF W/O bezel SATA (HF + Windows 7)

KU.0080E.027

ODD BEZEL - SUPER MULTI

60.R6Z07.008

ODD BRACKET

33.PUM07.001

HDD/HARD DISK DRIVE

HDD SEAGATE 2.5" 5400rpm 160GB 

ST9160314AS,9HH13C-189, Seagate(new pcb) SATA 8MB LF 

F/W:0001SDM1

KH.16001.045

HDD TOSHIBA 2.5" 5400rpm 160GB MK1665GSX, Capricorn 

BS, 320G/P SATA 8MB LF F/W:GJ001J

KH.16004.008

HDD SEAGATE 2.5" 5400rpm 250GB ST9250315AS, 

9HH132-189, Wyatt with new pcb SATA 8MB LF F/

W:0001SDM1

KH.25001.019

HDD SEAGATE 2.5" 5400rpm 320GB ST9320310AS,9RN132-

188, Cameron 320G/P SATA 8MB LF F/W:0001SDM1

KH.32001.019

HDD TOSHIBA 2.5" 5400rpm 320GB Capricorn BS 

,MK3265GSX SATA 8MB LF F/W:GJ001J

KH.32004.004

HDD WD 2.5" 5400rpm 320GB WD3200BPVT-22ZEST0, 

ML320S, 4K drive SATA 8MB LF F/W: 01.01A01

KH.32008.022

HDD SEAGATE 2.5" 5400rpm 500GB ST9500325AS,9HH134-

189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1

KH.50001.017

HDD TOSHIBA 2.5" 5400rpm 500GB MK5065GSX,Capricorn 

BS, 320G/P SATA 8MB LF F/W:GJ001J

KH.50004.002

HDD TOSHIBA 2.5" 5400rpm 640GB MK6465GSX,Capricorn 

BS,320G/P SATA 8MB LF F/W:GJ002J

KH.64004.001

HDD WD 2.5" 5400rpm 750GB WD7500BPVT-22HXZT1, 

ML375M, 4K drive SATA 8MB LF F/W:01.01A01

KH.75008.009

HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther 

B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm

KH.16007.026

Category

Description

P/N

Summary of Contents for ASPIRE 4252

Page 1: ...Acer Aspire 4252 4552 4552G Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on this service guides Date Chapter Updates ...

Page 3: ...r expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all ne...

Page 4: ...N MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of proce...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ... Utility 40 DOS Flash Utility 40 WinFlash Utility 40 Remove HDD BIOS Password Utilities 41 Removing BIOS Passwords 42 Cleaning BIOS Passwords 43 Miscellaneous Utilities 44 Machine Disassembly and Replacement 47 Disassembly Requirements 47 Pre disassembly Instructions 48 Disassembly Process 49 External Modules Disassembly Process 50 External Modules Disassembly Flowchart 50 Removing the Battery Pac...

Page 8: ...placing the Mainboard 92 Replacing the CPU 94 Replacing the Thermal Module 95 Replacing the LCD Module 97 Replacing the Bluetooth Module 99 Replacing the HDD Module 100 Removing the RTC Battery 103 Replacing the USB Board 104 Replacing the WLAN Module 105 Replacing the DIMM Modules 107 Replacing the Lower Cover 108 External Module Assembly Process 109 Replacing the ODD Module 109 Replacing the Key...

Page 9: ...aring Password Check 133 BIOS Recovery by Crisis Disk 134 FRU Field Replaceable Unit List 135 Acer Aspire 4252 4552 4552G Exploded Diagrams 136 LCD Assembly 136 Acer Aspire 4252 4552 4552G FRU List 138 Screw List 138 Model Definition and Configuration 140 Aspire 4252 140 Aspire 4552 142 Aspire 4552G 148 Test Compatible Components 157 Online Support Information 161 Index 163 ...

Page 10: ...X Table of Contents ...

Page 11: ...ile processor N620 N640 2 MB L2 cache 2 80 2 90 GHz DDR3 1333 MHz 35 W AMD Turion II dual core mobile processor P540 2 MB L2 cache 2 40 GHz DDR3 1066 MHz 25 W AMD Athlon II dual core processor P320 P340 1 MB L2 cache 2 10 2 20 GHz DDR3 1066 MHz 25 W N350 1 MB L2 cache 2 40 GHz DDR3 1066 MHz 35 W AMD M880G Chipset Aspire 4252 AMD V Series processor V140 512 KB L2 cache 2 30 GHz DDR3 1066 MHz 25 W A...

Page 12: ... 5 0 Microsoft DirectX 11 OpenGL 3 1 OpenCL 1 1 Dual independent display support 16 7 million colors External resolution refresh rate VGA port up to 2048 x 1536 85 Hz HDMI port up to 1920 x 1080 60 Hz MPEG 2 DVD decoding VC 1 and H 264 AVC decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Audio Built in speaker High definition audio supp...

Page 13: ...x 1 05 1 32 inches Weight 2 5 kg 5 51 lbs with 6 cell battery pack Power adapter and battery ACPI 3 0 CPU power management standard supports Standby and Hibernation power saving modes Power adapter Aspire 4252 and 4552 3 pin 65 W AC adapter 108 W x 46 D x 29 5 H mm 4 25 x 1 81 x 1 16 inches 225 g 0 49 lbs with 180 cm DC cable Aspire 4552G 3 pin 65 W AC adapter 133 W x 59 D x 31 H mm 5 23 x 2 32 x ...

Page 14: ...rt with HDCP support External display VGA port Headphone speaker line out jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Software Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe Flash Player 10 1 Adobe Reader 9 1 eSobi Microsoft Office 2010 preloaded purchase a product key to activate Microsoft Office Starter 2010 Norton Online Backup ...

Page 15: ...09 Netflix shortcut Optional Items 1 2 4 GB DDR3 soDIMM module 6 cell Li ion battery pack 3 pin 90 W AC adapter Warranty One year International Travelers Warranty ITW Environment Temperature Operating 41 F to 95 F 5 C to 35 C Non operating 4 F to 149 F 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE The specifications listed above are for reference only The exac...

Page 16: ...21mm 528pin BGA H P MIC Digital MIC AUDIO CONN P2 P0 PCI Expresss SOUTH BRIDGE NPCE781L Web Camera P13 USB2 0 Ports x3 CardReader P10 USB BOARD From SB Mini Card P4 A12 SATA0 150MB SATA ODD SATA1 150MB SATA HDD FFC PWM FAN SCH AU6347 SB820M Reserve Only CPU SideBand TemperatureSense I2C CPU SideBand TemperatureSense I2C E C CPUFAN CPU PROCHOT PCLK_DEBUG CLK_PCI_775 WLAN Debug RTL ALC272X CLK_PCI_7...

Page 17: ...displays computer output configuration may vary by model 3 Power button Turns the computer on and off 4 Keyboard For entering data into your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons left and right The left and right buttons function like the left and right mouse buttons 7 Microphone Internal microphone for sound recording 1 3 2 4 5 6...

Page 18: ...er s wireless connectivity device status 9 Palmrest Comfortable support area for your hands when you use the computer 10 Speaker Delivers audio output No Icon Item Description 1 Microphone jack Accepts inputs from external microphones Headphone speaker line out jack Connects to audio line out devices e g speakers headphones 2 2 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Note Pus...

Page 19: ...ay cool even after prolonged use 4 External display VGA port Connects to a display device e g external monitor LCD projector 5 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 6 HDMI port Supports high definition digital video connections 7 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera No Icon Item Description 1 USB 2 0 ports Connect to USB 2 0 devices e g ...

Page 20: ...ject hole to eject the optical drive tray when the computer is off No Icon Item Description 1 Battery bay Houses the computer s battery pack 2 Battery lock Locks the battery in position 3 Ventilation slots Enable the computer to stay cool even after prolonged use 4 Battery release latch Releases the battery for removal No Icon Item Description 1 2 3 4 ...

Page 21: ... computer s power status Battery Indicates the computer s battery status NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode HDD Indicates when the hard disk drive is active Communication indicator Indicates the computer s wireless connectivity device status ...

Page 22: ...hpad keep it and your fingers dry and clean The Touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the Touchpad s responsiveness Function Left Button 2 Right Button 3 Main Touchpad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold the...

Page 23: ...s two lock keys which you can toggle on and off Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applica...

Page 24: ... you are connected to a network domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar SPACEBAR Brin...

Page 25: ... toggle Switches display output between the display screen external monitor if connected and both Fn F6 Display Off Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal Touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn Z Brightness up Increases the screen brightness Fn Y Brightness down Decreases the screen br...

Page 26: ... 5M 638 pin micro PGA 35W KC PN002 830 APN930 2 0 4 3600 MHz 45 nm 2M 638 pin micro PGA 35W KC PN002 930 AAN350 2 4 2 3200 MHz 45 nm 1M 638 pin micro PGA 35W KC AN002 350 AAP340 2 2 2 3200 MHz 45 nm 1M 638 pin micro PGA 25W KC AP002 340 APN850 2 2 3 3600 MHz 45 nm 1 5M 638 pin micro PGA 35W KC PN002 850 APN950 2 1 4 3600 MHz 45 nm 2M 638 pin micro PGA 35W KC PN002 950 APP840 1 9 3 3600 MHz 45 nm 1...

Page 27: ...ystem Clocks PC Design Guide Compliance Item Feature Chipset SB820M Package SB820M 23 mm x 23 mm x 0 8 mm Pitch 605 FCBGA Features Processor Interface A Link Express II interface to Northbridges PCI ExpressR Controller PCI Host Bus Controller USB Controllers Supports port disable with individual control SMBus Controller Interrupt Controller DMA Controller LPC host bus Controller SATA Controller ID...

Page 28: ...850 92 85 max 5V Item Specification Memory controller RS880M Memory size 0MB no on board memory DIMM socket number 2 sockets Supports memory size per socket 8 GB Supports maximum memory size 8GB maximum per one DIMM Supports DIMM type JEDEC 204 pin DDR3 800 1066 SODIMM for PC3 10600 PC3 8500 PC3 6400 Supports DIMM speed 1 87ns CL 7 DDR3 1066 1 87ns CL 8 DDR3 1066 2 5ns CL 5 DDR3 800 2 5ns CL 6 DDR...

Page 29: ...pecification BIOS vendor Phoenix BIOS Version v4 0 BIOS ROM type W25X16A BIOS ROM size 4MB Features Flash ROM 4MB Support ISIPP Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCI2 2 Refer to Acer BIOS specification DMI utility for BIOS serial number configurable asset tag Support PXE Support Y2K solution Support WinFlash Wake on ...

Page 30: ...048MB 4096MB 6144MB 4096MB 4096MB 8192MB Item Specification Manufacturer Foxconn Liteon Model 43225 HB95 HB97 HB97 Supported Standards IEEE 802 11b g n IEEE 802 11b g IEEE 802 11b 11g IEEE 802 11b g n Item Specification Part Name BCM57780 Package 64pin QFN Features Supports 10 100 1000 Mb s Interface PCI Express Item Specification Manufacturer Model Card Type Throughput Supported Services Item Spe...

Page 31: ... AR3011 BT2 1 EDR supports BT3 0 HS after driver upgrade Connector type BCM2046 8 pin USB2 0 with JST SM08B SURS TF BCM2070 6 pin JST SM06B XSRK ETB HF AR3011 SM08B SURS TF LF SN JST Item Specification Capacity GB 160 250 Vendor Model Name Seagate ST9160314AS HGST HTS545016B9A300 Toshiba MK1665GSX WD WD1600BEVT 22A23T0 Seagate ST9250315AS HGST HTS545025B9A300 Toshiba MK2565GSX WD WD2500BEVT Bytes ...

Page 32: ...ace SATA Max Media Transfer Rate Mbytes sec max 300 300 384 300 300 300 384 300 Max Data Transfer Rate Mbytes sec 1175 112000 1273 108544 1175 112000 1031 108544 DC Power Requirements Voltage tolerance 5V 5 Item Specification Capacity GB 640 750 Vendor Model Name Toshiba MK6465GSX Western Digital WD6400BEVT 22A0RT0 Western Digital WD7500BPVT 22HXZT1 Bytes per sector 512 Data heads 4 Drive Format D...

Page 33: ...s port A B C E and G support stereo input and output re tasking Support MONO output at port H Port A D E F built in headphone amplifiers Supports external PCBEEP input and built in digital BEEP generator Meets Microsoft WLP Windows Logo Program audio requirements Sampling rate All DACs support independent 44 1k 48k 96k 192kHz sample rate External Mic jack Headphone speaker line out jack Internal s...

Page 34: ... Support RJ45 port DC in Jack VGA port HDMI USB 2 0x3 Headphone MIC jack 2 in 1 card reader SD MMC Item Specification Controller Winbond NPCE781 Total number of keypads 86 key for US CA 87 key for FR SP GM 89 key for JP 19mm Hotkeys 12 function keys four cursor keys two window keys hotkey control international language supported See Hot Keys on page 15 Item Specification I O support Multi in 1 car...

Page 35: ...read write DL 8 5GB Ver 3 0 DVD RW 4 7GB Ver 1 2 Rev 1 0 2 0 3 0 DVD RAM 4 7GB side Ver 2 2 DVD R 4 7GB Ver 1 3 DL 8 5GB Ver 1 1 DVD RW 4 7GB Vol 1 Ver 1 3 CD ROM Mode 1 data disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read write CD RW Conforming to Orange Book...

Page 36: ...ingle multi border s DVD R single multi session s DVD R9 single multi border s DVD R9 single multi session s DVD RAM CD DA CD TEXT CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD MPEG 1 Photo CD Enhance CD CD extra UDF fixed variable Packet mode DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Bo...

Page 37: ...k 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual DVD RAM CD DA Red Book Standard Audio CD CD TEXT CD ROM Yellow Book Mode1 2 Standard Data CD ROM XA Mode2 Form1 2 Photo CD Multi Session CD I Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 Video CD R Orange Book Part á...

Page 38: ...tness conditions Input voltage v Input current mA Output voltage V RMS Output current mA RMS Output voltage frequency KHz Resolution 24 bits 30 bits 36 bits 48 bits 640X480p 60Hz 4 3 Yes NA NA NA 720X480p 60Hz 4 3 NA NA NA NA 640X480p 60Hz 16 9 NA NA NA NA 1280X720p 60Hz 16 9 Yes NA NA NA 1920X1080p 60Hz 16 9 Yes NA NA NA 1440X480p 60Hz 4 3 NA NA NA NA 1440X480p 60Hz 16 9 NA NA NA NA 1920X1080p 50...

Page 39: ...ewing Angle up down right left 40 Degrees L R 15 Degrees H 35 Degrees L 40 Degrees L R 15 Degrees H 30 Degrees L 40 Degrees L R 10 Degrees H 30 Degrees L 45 Degrees L R 15 Degrees H 35 Degrees L Temperature Range C Operating Storage shipping 0 Min 50 Max 20 Min 60 Max Item Specification Vendor and model Chicony CNF9157 Liteon 09P2SF119 Suyin F1315 S32B OV01 Type CMOS image sensor with SXGA Interfa...

Page 40: ...to Soft Off state when SB820M receives the Soft off command 6 Standby to ON state The system will go into ON state when the system receives any wake up events for example keyboard mouse 7 Suspend to ON state The system will go into ON state when the power button is pressed 8 Hibernate to ON state The system will go into ON state when the power button is pressed 9 Soft Off to ON state The system wi...

Page 41: ...n change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are five menu options Information Main Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand this...

Page 42: ...it Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE ...

Page 43: ...operation system and restore the system to factory defaults Option Enabled or Disabled SATA Class ID Control the mode in which the SATA controller should operate Option AHCI mode or IDE mode Graphic mode Controls the graphics mode Note this option is only available on discrete systems Option Switchable or Discrete Processor Assisted Virtualization Enables disables processor assisted virtualization...

Page 44: ... this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set HDD Password Press Enter to set the HDD password When set this protects the HDD from unauthorized access N A Password on boot Defines whether a password is required or not while the events defined in this group happened The sub...

Page 45: ...ssword the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in...

Page 46: ...eter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the ...

Page 47: ...F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE HDD WDC WD6400BEVT 22A0RT0 2 IDE CD HL DT STDVDRAM GT30N 3 USB FDC 4 PCI BEV Atheros Boot Agent 5 USB HDD 6 USB CDROM 7 USB FDC 8 USB KEY Excluded from boot order Boot priority order 1 IDE HDD WDC WD6400BEVT 22A0RT0 2 IDE CD HL DT STDVDRAM GT30N 3 USB FDC 4 PCI B...

Page 48: ...s for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit...

Page 49: ...Chapter 2 39 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted ...

Page 50: ...Boot to DOS mode 3 Execute ZQ5v0 08 exe in DOS mode to begin the flash process The system will restart automatically when finsihed WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable WinPhlash2 0 3 4 then choose ZA8_3101 WPH to continue 2 If the AC adapter is disconnected the following message displays 3 After 5 to 10 seconds the Flash ap...

Page 51: ...move HDD Password If you key in the wrong HDD password three times an error is generated To reset the HDD password perform the following steps 1 On another computer run HDD_PW exe 2 Enter hdd_pw 15494 0 3 Chose one 1 of the generated passwords 4 Reboot the locked computer and key in one of the passwords from number 3 above ...

Page 52: ...sabled displays on the screen as below To reset the BIOS password run BIOS_PW EXE on a second machine as follows 1 At a command prompt type bios_pw 14452 0 2 Select one string from the list 3 Reboot the system and type the selected string in this example qjjg9vy or 07yqmjd etc for the BIOS user password ...

Page 53: ...words To clear the password perform the following steps 1 From a DOS prompt Execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 54: ...2 to change the boot sequence to HDD CD ROM LAN Floppy Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps ...

Page 55: ...ools wp Gateway Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Gatewa Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom 1 Use a text editor for example Notepad to edit the MAC CFG file as shown WriteData 001122334455 MA...

Page 56: ...46 Chapter 2 ...

Page 57: ...ooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mis...

Page 58: ... proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface ...

Page 59: ...re disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List Screw Quantity Part Number M2 0 3 0 I 15 86 ARE07 002 M2 5 4 0 I 9 86 R6Z07 001 M2 5 5 0 I 2 86 T23V7 010 M2 5 6 5 I 22 86 ARE07 001 M3 ...

Page 60: ...c representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Screw List Step Screw Quantity Part No ODD Module Disassembly M2 5 6 5 I 1 86 ARE07 001 ODD Bracket Disassembly M2 0 3 0 I 2 86 ARE...

Page 61: ...puter over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 NOTE Please detach the battery and follow local regulations for disposal 2 1 ...

Page 62: ...52 Chapter 3 Removing the SD Dummy Card 1 See Removing the Battery Pack on page 51 2 Push the SD dummy card all the way in to eject it 3 Pull it out from the slot ...

Page 63: ...2 Turn the computer over and fully open the lid There are five 5 securing clips that must be released in order to remove the keyboard 3 Release each clip working from one side to the other 4 Using both hands gently pry up the keyboard as shown and turn it over onto the palm rest ...

Page 64: ...54 Chapter 3 5 Unlock the keyboard FPC and disconnect the cable as shown Lift the keyboard clear of the chassis 6 Unlock and disconnect the Touchpad FPC from the mainboard ...

Page 65: ...odule 1 See Removing the Battery Pack on page 51 2 Remove the one 1 screw securing the ODD module in place 3 Grasp the ODD by the bezel and slide it out of the chassis Step Size Quantity Screw Type ODD Bracket Disassembly M2 0 3 0 2 ...

Page 66: ...er 3 4 Remove the ODD bezel by rotating the top edge downward 5 Remove the two screws securing the ODD bracket 6 Remove the bracket from the ODD Step Size Quantity Screw Type ODD Bracket Disassembly M2 0 3 0 2 ...

Page 67: ...r Cover Disassembly M2 5 6 5 I 17 86 ARE07 001 M2 0 3 0 I 6 86 ARE07 002 USB Board Disassembly M2 5 4 0 I 1 86 R6Z07 001 HDD Module Disassembly M2 0 4 2 I 1 86 W4107 002 HDD Bracket M3 0X3 5 4 86 N1407 007 WLAN Module Disassembly M2 0 3 0 I 1 86 ARE07 002 Mainboard Disassembly M2 5 4 0 I 1 86 R6Z07 001 Thermal Module Disassembly M2 5 4 0 I 1 86 R6Z07 001 ...

Page 68: ...wer Cover 1 See External Modules Disassembly Process on page 50 2 Remove the twenty two 22 securing screws from the lower cover Step Size Quantity Screw Type Lower Cover red callout M2 0 6 0 16 Battery Bay green callout M2 0 3 0 6 ...

Page 69: ...he lower cover Lift the lower cover from the device Component Overview Main components are assembled on the mainboard as illustrated in the following graphic Item Description Item Description 1 RTC battery 2 Heatsink 3 USB board 4 HDD 5 DIMM modules 6 WLAN module 1 2 3 4 5 6 ...

Page 70: ...e DIMM Modules 1 See Removing the Lower Cover on page 58 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present ...

Page 71: ...3 61 Removing the WLAN Module 1 See Removing the Lower Cover on page 58 2 Disconnect the two 2 cables from the WLAN board 3 Remove the one 1 screw Step Size Quantity Screw Type WLAN Board Disassembly M2 0 3 0 1 ...

Page 72: ...pter 3 4 Detach and remove the WLAN board from the WLAN socket Removing the USB Board 1 See Removing the Lower Cover on page 58 2 Unlock and disconnect the USB FFC from the USB board and mainboard connectors ...

Page 73: ...Chapter 3 63 3 Remove the one 1 screw from the USB board 4 Lift the USB board upward and away from the chassis Step Size Quantity Screw Type USB Board Disassembly M2 0 2 0 1 ...

Page 74: ... on page 58 2 Disconnect the RTC battery cable from the mainboard 3 Lift the RTC battery away from the mainboard NOTE The RTC battery has been highlighted with a yellow callout in the previous image Please detach the RTC battery and follow local regulations for disposal ...

Page 75: ...oth Module 1 See Removing the Lower Cover on page 58 2 Disconnect the Bluetooth cable from the mainboard 3 Gently pry the Bluetooth module upwards and away from the mainboard 4 Disconnect the Bluetooth cable from the Bluetooth module ...

Page 76: ...ing the USB Board on page 62 2 Remove the one 1 screw securing the HDD module to the mainboard 3 Using the pull tab slide the HDD module in the direction of the arrow to disconnect the interface Step Size Quantity Screw Type HDD Module M2 5 3 0 Ni 2 ...

Page 77: ...Chapter 3 67 4 Remove HDD from the bay 5 Remove the four 4 screws from the carrier 6 Remove the carrier from the HDD Step Size Quantity Screw Type HDD Carrier Disassembly M2 5 3 0 Ni 4 ...

Page 78: ... 3 Removing the LCD Module 1 See Removing the WLAN Module on page 61 2 Remove the adhesive ground wire from the fan housing 3 Remove the WLAN antennas from the cable guides 4 Unlock and disconnect the LVDS cable ...

Page 79: ...ter 3 69 5 Remove the four 4 screws from the left and right hinges 6 Tilt the upper cover upwards slightly and separate it from the LCD module Step Size Quantity Screw Type LCD Module Disassembly M2 5 6 0 4 ...

Page 80: ... Module on page 68 2 Disconnect the fan cable as shown 3 Loosen the six 6 captive screws in numerical order from 1 to 6 and remove the two 2 screws from the fan module Step Size Quantity Screw Type Thermal Module Disassembly M2 5 5 0 Ni green callout 2 2 3 1 5 4 6 ...

Page 81: ...Chapter 3 71 4 Carefully lift up the thermal module assembly and remove it from the mainboard IMPORTANT Place the thermal module on a clean dry surface when it is not installed ...

Page 82: ...ving the Thermal Module on page 70 2 Using a slotted screw driver rotate the CPU locking screw 90 counter clockwise as shown 3 Carefully lift the CPU clear of the socket IMPORTANT Place the CPU on a clean dry surface when it is not installed ...

Page 83: ...he Mainboard 1 See Removing the CPU on page 72 2 Disconnect the speaker cable from the mainboard connector 3 Remove the one 1 securing screw from the mainboard Step Size Quantity Screw Type Mainboard Disassembly M2 5 5 0 Ni 2 ...

Page 84: ...Chapter 3 4 Lift the mainboard away the lower cover NOTE The mainboard has been highlighted with a yellow callout in the previous image Please detach the mainboard and follow local regulations for disposal ...

Page 85: ...ssembly Process LCD Module Disassembly Flowchart Screw List Step Screw Quantity Part No LCD Bezel Disassembly M2 5 5 I 2 86 T23V7 010 LCD Panel Disassembly M2 0 3 0 I 6 86 ARE07 002 LCD Hinge Disassembly M2 5 4 0 I 6 86 R6Z07 001 ...

Page 86: ...1 See Removing the LCD Module on page 68 2 Remove the two 2 bezel screws from the LCD module 3 Pry the bezel upwards at the top of the LCD module releasing it from the latches Step Size Quantity Screw Type LCD Bezel Disassembly M2 5 2 0 2 ...

Page 87: ...Chapter 3 77 4 Continue separating the latches along the sides of the bezel towards the hinges 5 Release the latches at the bottom of the LCD bezel 6 Lift the Bezel clear of the LCD module ...

Page 88: ...78 Chapter 3 Removing the Camera Module 1 See Removing the LCD Bezel on page 76 2 Lift the camera module from the LCD cover 3 Disconnect the cable as shown NOTE Take care not to damage the cable ...

Page 89: ...ing the LCD Panel 1 See Removing the LCD Bezel on page 76 2 Remove the six 6 securing screws from the LCD panel 3 Remove the LVDS cable from the cable guides Step Size Quantity Screw Type LCD Panel Disassembly M2 0 3 0 6 ...

Page 90: ...clear of the LCD cover as shown Remove the LCD Hinges 1 See Removing the LCD Panel on page 79 2 Remove the four 4 screws 2 on each side Separate the hinges from the LCD panel Step Size Quantity Screw Type LCD Hinge Disassembly M2 2 0 4 ...

Page 91: ...Removing the LCD Panel on page 79 2 Detach the camera cable from the back of the LCD panel 3 Remove the yellow tape securing the LVDS cable 4 Starting from the top remove the clear mylar covering and disconnect the LVDS cable from the LCD panel ...

Page 92: ... Removing the WLAN Antennas 1 See Removing the LCD Panel on page 79 2 Remove the black and white WLAN antennas from the cable guides 3 Remove the black antenna cable from the LCD cover Repeat for the white antenna ...

Page 93: ...CD Module Assembly Process Replacing the WLAN Antennas 1 Place the black antenna cable onto the LCD cover as shown Repeat for the white antenna 2 Place the black and white WLAN antennas into the cable guides as shown ...

Page 94: ...nel face does not get damaged Connect the LVDS cable to the LCD panel Place the clear mylar tape over the connector and press firmly 2 Replace the yellow adhesive tape to secure the LVDS cable 3 Adhere the camera cable to the LCD panel NOTE Ensure the camera cable is placed as shown to prevent damage to the camera ...

Page 95: ...Chapter 3 85 Replacing the LCD Hinges 1 See Removing the LCD Panel on page 79 2 Replace the four 4 screws 2 on each side to secure the hinges Step Size Quantity Screw Type LCD Hinge Disassembly M2 2 0 4 ...

Page 96: ...86 Chapter 3 Removing the LCD Panel 1 Place the LCD panel on the LCD cover as shown 2 Place the LVDS cable into the cable guides ...

Page 97: ...Chapter 3 87 3 Replace the six 6 securing screws to secure the LCD panel Step Size Quantity Screw Type LCD Panel Disassembly M2 0 3 0 6 ...

Page 98: ...88 Chapter 3 Replacing the Camera Module 1 Connect the camera cable as shown NOTE Take care not to damage the cable 2 Place the camera module onto the LCD cover Apply gentle pressure to fix the adhesive ...

Page 99: ...r 3 89 Replacing the LCD Bezel 1 Place the bezel hinge covers over the hinges 2 Ensure the LVDS and WLAN antenna cable bundle are exiting the left hinge as shown 3 Apply pressure to snap the latches together ...

Page 100: ...ter 3 4 Apply pressure along the bottom of the bezel to attach the latches 5 Apply pressure along the sides of the bezel to attach the latches 6 Apply pressure along the top of the bezel to attach the latches ...

Page 101: ...Chapter 3 91 7 Replace the two 2 bezel screws Step Size Quantity Screw Type LCD Bezel Disassembly M2 5 2 0 2 ...

Page 102: ...ssembly Process Replacing the Mainboard 1 Place the mainboard onto the upper cover as shown 2 Replace the one 1 screw to secure the mainboard to the upper cover Step Size Quantity Screw Type Mainboard Disassembly M2 5 5 0 Ni 2 ...

Page 103: ...Chapter 3 93 3 Connect the speaker cable to the mainboard ...

Page 104: ...or 1 that must be positioned corresponding to the marker 2 on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a slotted screw driver rotate the CPU locking screw 90 clockwise as shown to secure it in the package 1 2 ...

Page 105: ...opropyl Alcohol Acetone or other approved cleaning agent 2 Apply a new thermal pad or grease to the center of the processor s coming into contact with the thermal module 3 Align the screw holes on the thermal module to the screw posts on the mainboard then replace the module Keep the module as level as possible when replacing 4 Tighten the five 5 captive screws in numerical order from 1 to 5 and r...

Page 106: ...96 Chapter 3 5 Connect the fan cable as shown ...

Page 107: ...per cover onto the LCD module and lower into place Lower the hinges so they are flush with the hinge plates on the upper cover 2 Replace the four 4 screws to secure the left and right hinges Step Size Quantity Screw Type LCD Module Disassembly M2 5 6 0 4 ...

Page 108: ...98 Chapter 3 3 Connect and lock the LVDS cable 4 Place the WLAN antenna bundle into the cable guides around the fan module ...

Page 109: ...the WLAN antenna cable bundle onto the fan housing Replacing the Bluetooth Module 1 Connect the Bluetooth cable to the Bluetooth board 2 Place the connector edge of Bluetooth board into the guides as shown and then place the other end down onto the upper cover ...

Page 110: ...100 Chapter 3 3 Connect the Bluetooth cable to the mainboard connector Replacing the HDD Module 1 Place the carrier onto the HDD ...

Page 111: ...ier 3 Place HDD in the HDD bay 4 Using the pull tab slide the HDD module in the direction of the arrow to connect the interface 5 Replace the one 1 screw to secure the HDD module to the upper cover Step Size Quantity Screw Type HDD Carrier Disassembly M2 5 3 0 Ni 4 ...

Page 112: ...102 Chapter 3 Step Size Quantity Screw Type HDD Module M2 5 3 0 Ni 2 ...

Page 113: ...Chapter 3 103 Removing the RTC Battery 1 Place the RTC battery onto the mainboard 2 Connect the RTC battery cable to the mainboard connector ...

Page 114: ...USB Board 1 Place the USB board onto the chassis 2 Replace one 1 screw to secure the USB board 3 Connect and lock the USB FFC to the USB board and mainboard connectors Step Size Quantity Screw Type USB Board Disassembly M2 0 2 0 1 ...

Page 115: ...Chapter 3 105 Replacing the WLAN Module 1 Insert the WLAN board into the WLAN socket 2 Replace the one 1 screw Step Size Quantity Screw Type WLAN Board Disassembly M2 0 3 0 1 ...

Page 116: ...106 Chapter 3 3 Connect the two 2 antenna cables to the WLAN board as shown NOTE Cable placement is as follows black Main to connector J1 white AUX to connector J2 ...

Page 117: ...Chapter 3 107 Replacing the DIMM Modules 1 Insert the DIMM module into the DIMM connector 2 Press down to lock the DIMM module in place 3 Repeat steps 1 and 2 for the second DIMM module if present ...

Page 118: ...Lower Cover 1 Place the lower cover onto the device 2 Replace the twenty two 22 screws to secure the lower cover to the device Step Size Quantity Screw Type Lower Cover red callout M2 0 6 0 16 Battery Bay green callout M2 0 3 0 6 ...

Page 119: ...acing the ODD Module 1 Place the ODD bracket onto the ODD module and replace the two 2 screws to secure it 2 Press the bezel into the tray bottom edge first to secure it to the ODD module Step Size Quantity Screw Type ODD Bracket Disassembly M2 0 3 0 2 ...

Page 120: ...the ODD bay until it is flush with the casing 4 Replace the one 1 screw to secure the module Replacing the Keyboard 1 Connect and lock the Touchpad FFC to the mainboard connector Step Size Quantity Screw Type ODD Bracket Disassembly M2 0 3 0 2 ...

Page 121: ...ver Connect the keyboard FPC to the mainboard and secure the locking latch 3 Turn the keyboard over and slide the front edge into the upper cover ensuring that the four locating tabs are correctly seated 4 Press down as indicated to secure the keyboard in place ...

Page 122: ...t the SD dummy card into the slot and push until the card clicks into place and is flush with the casing Replacing the Battery Pack 1 Insert the battery pack and press down 2 Slide the battery lock in the direction shown to secure the battery in place ...

Page 123: ...lure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 165 Symptoms Verified Go To Power On Issue Page 114 No Display Issue Page 115 LCD Failure Page 117 Internal Keyboard Failure Page 117 Touchpad Failure Page 118 Internal...

Page 124: ...y extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 124 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected...

Page 125: ... power see Power On Issue on page 114 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 126: ... the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other...

Page 127: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 128: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 129: ... Speaker Setup Follow the onscreen prompts to configure the speakers 8 Remove and recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page...

Page 130: ... and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Bo...

Page 131: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 132: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 133: ... motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 49 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the pr...

Page 134: ...ils perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 135: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 136: ...r a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 114 1 Power off the computer 2 Visually check them for dam...

Page 137: ...nitialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 T est DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize ...

Page 138: ... enter SETUP 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to UserPatch1 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow ar...

Page 139: ... segment register 97h Fixup Multi Processor table 98h 1 2 Search for option ROMs One long two short beeps on checksum failure 99h Check for SMART Drive optional 9Ah Shad ow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h...

Page 140: ...t Block in Flash ROM E0h Initial ize the chipset E1h Initial ize the bridge E2h Initial ize the CPU E3h Initialize system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h G o to BIOS E8h Set Huge Segment E9h Initial ize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow B...

Page 141: ... Description Item Description 1 SW1 Power Button 6 CN22 BT V2 1 wire conn 2 CN2 K B FFC conn 7 CN3 Card reader Conn 3 CN1 TP FFC conn 8 U11 Codec IC 4 Glide PAD Right SW 9 U8 LAN control IC 5 Glide PAD Left SW 10 U6 U73 Dis VRAM 1 2 3 8 7 6 5 10 9 4 Chapter 5 ...

Page 142: ...9 CN19 Int SPK Conn 6 U20 Park VGA IC 20 CN18 BT V3 0 wire conn 7 U19 U23 Dis VRAM IC 21 CN12 USB Board 8 CN9 CRT Conn 22 CN14 HDD Conn 9 U24 LAN transformer 23 PU14 3V 5V PWM IC 10 CN10 LAN Conn 24 CN8 ODD Conn 11 CN13 HDMI Conn 25 U17 System BIOS 12 CN17 USB Conn 26 U18 EC KBC 13 CN16 Mini card Conn 27 U22 CPU socket 14 CN20 EXT Mic conn 28 U14 SB Chip 1 2 28 27 26 25 24 23 22 21 20 19 18 17 16 ...

Page 143: ... necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Open the Memory Cover of the machine and locate the G1 jumper 3 Use an electric conductivity tool to short the two points of the HW Gap 4 Plug in AC keep the short condition on the HW Gap and press Power Button t...

Page 144: ...nction it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows 7 OS Follow the steps below 1...

Page 145: ...hatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or...

Page 146: ...loded Diagrams LCD Assembly No Description Acer P N 1 Left hinge 33 R6Z07 004 2 LVDS cable assy 50 R6Z07 004 3 Camera AM 21400 067 4 LCD bezel 60 R6Z07 010 5 Right hinge 33 R6Z07 005 6 LCD Panel LK 14008 004 7 LCD cover 60 R6Z07 009 3 5 4 7 2 1 6 ...

Page 147: ...006 7 Top cover 60 R6Z07 001 2 Mainboard MB R6306 001 8 ODD module KU 00801 040 3 Dummy card 42 PSR07 002 9 HDD KH 16001 045 4 Thermal module 60 R7607 002 10 USB module 55 R6Z07 001 5 Base assy 60 R6Z07 007 11 USB FFC 50 TVM07 002 6 Keyboard KB I140A 204 12 Battery BT 00603 111 6 7 8 9 10 11 12 4 4 3 5 4 1 2 ...

Page 148: ... AS10D31 BT 00603 111 Battery SONY AS10D Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID AS10D41 BT 00604 049 Battery PANASONIC AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 BT 00605 062 Battery SIMPLO AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D71 BT 00607 125 Battery SIMPLO AS10D Li Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID AS10D73 BT 00607 126 Battery SIMP...

Page 149: ...50 TVM07 002 CABLE FFC USB 50 R6Z07 001 CASE COVER BRACKET ASSEMBLY UPPER CASE W SPK TP TP FFC BLACK 60 R6Z07 001 UPPER CASE W O SPK TP TP FFC BLACK 60 R6Z07 004 TOUCH PAD 56 R6Z07 001 FFC TP TO MB 50 R6Z07 003 SPEAKER 23 R6Z07 001 CASE COVER BRACKET ASSEMBLY UPPER CASE W SPK TP TP FFC BROWN 60 R6Z07 002 UPPER CASE W O SPK TP TP FFC BROWN 60 R6Z07 005 TOUCH PAD 56 R6Z07 001 FFC TP TO MB 50 R6Z07 0...

Page 150: ...D HARD DISK DRIVE HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS 9HH13C 189 Seagate new pcb SA TA 8MB LF F W 0001SDM1 KH 16001 045 HDD TOSHIBA 2 5 5400rpm 160GB MK1665GSX Capricorn BS 320G P SATA 8MB LF F W GJ001J KH 16004 008 HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS 9HH132 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 KH 25001 019 HDD SEAGATE 2 5 5400rpm 320GB ST9320310AS 9RN132 188 Cameron 320G P ...

Page 151: ...3 R6Z07 003 HDD BRACKET 33 R6Z07 002 KEYBOARD Keyboard ACER AC4T_A10B AC4T 86KS Black Arabic Texture KB I140A 204 Keyboard ACER AC4T_A10B AC4T 87KS Black Belgium Texture KB I140A 205 Keyboard ACER AC4T_A10B AC4T 87KS Black Brazilian Portuguese Texture KB I140A 206 Keyboard ACER AC4T_A10B AC4T 87KS Black CZ SK Texture KB I140A 207 Keyboard ACER AC4T_A10B AC4T 86KS Black Chinese Texture KB I140A 208...

Page 152: ...and Texture KB I140A 226 Keyboard ACER AC4T_A10B AC4T 87KS Black Turkish Texture KB I140A 227 Keyboard ACER AC4T_A10B AC4T 87KS Black UK Texture KB I140A 228 Keyboard ACER AC4T_A10B AC4T 86KS Black US International Texture KB I140A 229 Keyboard ACER AC4T_A10B AC4T 86KS Black US International w Hebrew Texture KB I140A 230 Keyboard ACER AC4T_A10B AC4T 87KS Black US w Canadian French Texture KB I140A...

Page 153: ...MR BROWN 60 R6Z07 011 ANTENNA WIMAX 50 R6Z07 002 LCD BEZEL FOR CCD 60 R6Z07 010 LCD BRACKET W HINGE L 33 R6Z07 004 LCD BRACKET W HINGE R 33 R6Z07 005 LCD CABLE 50 R6Z07 004 Chicony 1 3M CH9665SN CNF9157 AM 21400 067 Suyin 1 3M SY9665SN AM 21400 068 Liteon 1 3M LT9665AL 09P2SF119 AM 21400 069 LCD LCD MODULE 14 LED GLARE IMR W CCD ANTENNA 2 RED 6M R7607 004 LED LCD LPL 14 WXGA Glare LP140WH1 TLA2 LF...

Page 154: ... 0 065um KN 1GB0H 017 Memory KINGSTON SO DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128 8 0 065um KN 2GB07 004 Memory ELPIDA SO DIMM DDRIII 1333 2GB EBJ21UE8BFU0 DJ F LF 128 8 0 065um KN 2GB09 009 Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5673FH0 CH9 LF 128 8 46nm KN 2GB0B 023 Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773CHS CH9 LF 256 8 46nm KN 2GB0B 026 Memory HYNIX SO DIMM DDRIII 1333 2GB ...

Page 155: ... M2 0 3 95 I BNI NYLOK 86 R6Z07 002 SCREW M2 0 3 0 I BKAG NYLOK IRON 86 ARE07 002 SCREW M3 0 5 3 5I 86 N1407 007 SCREW M2 5 4 0 I NI NYLOK 86 R6Z07 001 SCREW M2 0 5 I NI NYLOK 86 T23V7 010 SCREW M2 5 4 0 I BKAG NYLOK IRON 86 PSR07 001 SCREW M2 5 6 5 I BZN NYLOK RED 86 ARE07 001 SCREW M2 5 5 I ZN B 86 NBG07 001 ...

Page 156: ...R64 0C 002 AS4252 142G25Mnkk LINPUSAEA1 UMACkk_3 1 2G 250 6L2 2 2R CB_bgn_1 3C_HG_EN62 AS4252 142G32Mnkk PA ACLA Spain LX R64 08 001 AS4252 142G32Mnkk EM W7ST32EMASEA1 MC UMACkk_3 1 2G 320 6L2 2 2R CB_bgn_1 3C_HG_ES51 AS4252 142G32Mnkk PA ACLA Spain LX R64 08 006 AS4252 142G32Mnkk EM W7ST32EMASEA3 MC UMACkk_3 1 2G 320 6L2 2 2R CB_bgn_1 3C_HG_ES51 AS4252 142G32Mnkk PA ACLA Spain LX R64 08 007 AS425...

Page 157: ...2_U MACkk_3 AMDV140 UMA N AS4252 144G50Mncc GCTWN S2 R7602 001 AS4252_U MACcc_3 AMDV140 UMA N AS4252 144G50Mnkk GCTWN S2 R6402 001 AS4252_U MACkk_3 AMDV140 UMA N AS4252 144G75Mnrr GCTWN S2 R7702 001 AS4252_U MACrr_3 AMDV140 UMA N Model Country Acer Part No Memory 1 Memory 2 HDD 1 GB AS4252 141G32Mnkk ACLA Spain LX R6408 002 SO1GBIII10 N N320GB5 4KS_4K AS4252 141G32Mnkk ACLA Spain LX R6408 003 SO1G...

Page 158: ...R62 02 003 AS4552 P322G32Mnkk EM W7HP64EMASMY1 MC UMACkk_3 1 2G 320 BT 6L2 2 2R CB_bgn_1 3C_HG_ES61 AS4552 P341G32Mncc AAP Indonesia LX R78 0C 001 AS4552 P341G32Mncc LINPUSAID1 UMACcc_3 1 1G 320 6L2 2 2R CB_bgn_1 3C_HG_ID22 AS4552 P341G32Mncc AAP Malaysia LX R78 0C 002 AS4552 P341G32Mncc LINPUSAMY1 UMACcc_3 1 1G 320 BT 6L2 2 2R CB_bgn_1 3C_HG_EN11 AS4552 P341G32Mnkk AAP Indonesia LX R62 0C 007 AS4...

Page 159: ...62 08 003 AS4552 P342G32Mnkk EM W7ST32EMASCL3 MC UMACkk_3 1 2G 320_5 4k_4k 6L2 2 2R CB_bgn_1 3C_HG_ES51 AS4552 P342G32Mnkk AAP Malaysia LX R62 02 002 AS4552 P342G32Mnkk EM W7HP64EMASMY1 MC UMACkk_3 1 2G 320 BT 6L2 2 2R CB_bgn_1 3C_HG_ES61 AS4552 P342G32Mnkk AAP Thailand LX R62 02 001 AS4552 P342G32Mnkk EM W7HP64EMATTH1 MC UMACkk_3 1 2G 320 BT 6L2 2 2R CB_bgn_1 3C_HG_TH41 AS4552 P343G32Mnkk PA ACLA...

Page 160: ... 011 AS4552 P543G32Mnkk EM W7HP64EMASCL3 MC UMACkk_3 2G 1G 320_5 4k_4k 6L2 2 2R CB_bgn_1 3C_HG_ES51 AS4552 P544G50Mnkk PA USA LX R62 02 005 AS4552 P544G50Mnkk W7HP64ASUS1 MC UMACkk_3 2 2G 500_L 6L2 2 2R CB_bgn_1 3C_HG_FRB1 AS4552 P548G75Mnrr WW GCTWN S2 R7A 02 001 AS4552 P548G75Mnrr W7HP64ASWW1 MC UMACrr_3 2 4G 750 BT 6L2 2 2R CB_bgn_1 3C_HG_ES61 Model Country Acer Part No BOM Name CPU VGA Chip VR...

Page 161: ...40 UMA N AS4552 P342G32Mnkk ACLA Spain LX R6201 002 AS4552_UMA Ckk_3 AAP340 UMA N AS4552 P342G32Mnkk ACLA Spain LX R6201 003 AS4552_UMA Ckk_3 AAP340 UMA N AS4552 P342G32Mnkk ACLA Spain LX R6208 001 AS4552_UMA Ckk_3 AAP340 UMA N AS4552 P342G32Mnkk ACLA Spain LX R6208 002 AS4552_UMA Ckk_3 AAP340 UMA N AS4552 P342G32Mnkk Chile LX R6201 004 AS4552_UMA Ckk_3 AAP340 UMA N AS4552 P342G32Mnkk Chile LX R62...

Page 162: ... AS4552_UMA Ckk_3 ATP540 UMA N AS4552 P548G75Mnrr GCTWN S2 R7A02 001 AS4552_UMA Crr_3 ATP540 UMA N Model Country Acer Part No Memory 1 Memory 2 HDD 1 GB AS4552 N351G50Mnkk Thailand LX R620C 012 SO1GBIII10 N N500GB5 4KS AS4552 N351G50Mnkk Thailand LX R620C 013 SO1GBIII10 N N500GB5 4KS AS4552 N351G50Mnkk Thailand LX R620C 014 SO1GBIII10 N N500GB5 4KS AS4552 N954G75Mnrr GCTWN S2 R7A02 002 SO2GBIII10 ...

Page 163: ...N N320GB5 4KS_4K AS4552 P342G32Mnkk ACLA Spain LX R6208 001 SO2GBIII10 N N320GB5 4KS_4K AS4552 P342G32Mnkk ACLA Spain LX R6208 002 SO2GBIII10 N N320GB5 4KS_4K AS4552 P342G32Mnkk Chile LX R6201 004 SO2GBIII10 N N320GB5 4KS_4K AS4552 P342G32Mnkk Chile LX R6208 003 SO2GBIII10 N N320GB5 4KS_4K AS4552 P342G32Mnkk Malaysia LX R6202 002 SO2GBIII10 N N320GB5 4KS_4K AS4552 P342G32Mnkk Thailand LX R6202 001...

Page 164: ...12Ckk_3V3 1 1G 500_L BT 6L2 2 2R CB_bgn_1 3C_HG_ES61 AS4552G N351G50Mnkk AAP Thailand LX R63 0C 013 AS4552G N351G50Mnkk LINPUSATH3 PARK_XT512Ckk_3V3 1 1G 500_L BT 6L2 2 2R CB_bgn_1 3C_HG_EN11 AS4552G N351G50Mnkk AAP Thailand LX R63 0C 014 AS4552G N351G50Mnkk LINPUSATH1 PARK_XT512Ckk_3V3 1 1G 500_L BT 6L2 2 2R CB_bgn_1 3C_HG_TH51 AS4552G N852G64Mncc AAP Thailand LX R7B 0C 004 AS4552G N852G64Mncc LI...

Page 165: ...1 AS4552G N952G64Mnrr AAP Thailand LX R7C 0C 001 AS4552G N952G64Mnrr LINPUSATH1 PARK_XT512Crr_3V3 1 2G 640 BT 6L2 2 2R CB_bgn_1 3C_HG_TH51 AS4552G N952G64Mnrr AAP Thailand LX R7C 0C 002 AS4552G N952G64Mnrr LINPUSATH4 PARK_XT512Crr_3V3 1 2G 640 BT 6L2 2 2R CB_bgn_1 3C_HG_ES61 AS4552G N952G64Mnrr AAP Thailand LX R7C 0C 003 AS4552G N952G64Mnrr LINPUSATH3 PARK_XT512Crr_3V3 1 2G 640 BT 6L2 2 2R CB_bgn_...

Page 166: ...1G 500_L BT 6L2 2 2R CB_bgn_1 3C_HG_EN11 AS4552G P341G50Mnkk AAP Thailand LX R63 0C 017 AS4552G P341G50Mnkk LINPUSATH1 PARK_XT512Ckk_3V3 1 1G 500_L BT 6L2 2 2R CB_bgn_1 3C_HG_TH51 AS4552G P342G32Mncc CHINA China LX R7B 0C 007 AS4552G P342G32Mncc LINPUSACN1 PARK_XT512Ccc_3V3 1 2G 320 6L2 2 2R CB_bgn_1 3C_HG_EN91 AS4552G P342G32Mnkk CHINA China LX R63 0C 001 AS4552G P342G32Mnkk LINPUSACN1 PARK_XT512...

Page 167: ...0C 005 AS4552G_PARK _XT512Ckk_3V3 APN850 PARK_XT 512M DDR3 64 16 4 AS4552G N852G64Mnkk Thailand LX R63 0C 006 AS4552G_PARK _XT512Ckk_3V3 APN850 PARK_XT 512M DDR3 64 16 4 AS4552G N852G64Mnkk Thailand LX R63 0C 007 AS4552G_PARK _XT512Ckk_3V3 APN850 PARK_XT 512M DDR3 64 16 4 AS4552G N932G32Mnkk Philippines LX R63 0C 011 AS4552G_PARK _XT512Ckk_3V3 APN930 PARK_XT 512M DDR3 64 16 4 AS4552G N952G64Mncc T...

Page 168: ...32Mnkk Thailand LX R63 0C 020 AS4552G_PARK _XT512Ckk_3V3 AAP340 PARK_XT 512M DDR3 64 16 4 AS4552G P341G50Mnkk Thailand LX R63 0C 015 AS4552G_PARK _XT512Ckk_3V3 AAP340 PARK_XT 512M DDR3 64 16 4 AS4552G P341G50Mnkk Thailand LX R63 0C 016 AS4552G_PARK _XT512Ckk_3V3 AAP340 PARK_XT 512M DDR3 64 16 4 AS4552G P341G50Mnkk Thailand LX R63 0C 017 AS4552G_PARK _XT512Ckk_3V3 AAP340 PARK_XT 512M DDR3 64 16 4 A...

Page 169: ...630C 006 SO2GBIII10 N N640GB5 4KS AS4552G N852G64Mnkk Thailand LX R630C 007 SO2GBIII10 N N640GB5 4KS AS4552G N932G32Mnkk Philippines LX R630C 011 SO2GBIII10 N N320GB5 4KS AS4552G N952G64Mncc Thailand LX R7B0C 001 SO2GBIII10 N N640GB5 4KS AS4552G N952G64Mncc Thailand LX R7B0C 002 SO2GBIII10 N N640GB5 4KS AS4552G N952G64Mncc Thailand LX R7B0C 003 SO2GBIII10 N N640GB5 4KS AS4552G N952G64Mnkk Thailand...

Page 170: ...land LX R630C 015 SO1GBIII10 N N500GB5 4KS AS4552G P341G50Mnkk Thailand LX R630C 016 SO1GBIII10 N N500GB5 4KS AS4552G P341G50Mnkk Thailand LX R630C 017 SO1GBIII10 N N500GB5 4KS AS4552G P342G32Mncc China LX R7B0C 007 SO2GBIII10 N N320GB5 4KS AS4552G P342G32Mnkk China LX R630C 001 SO2GBIII10 N N320GB5 4KS AS4552G P342G32Mnrr China LX R7C0C 004 SO2GBIII10 N N320GB5 4KS AS4552G P344G50Mnkk WW S2 R630C...

Page 171: ... 045 Battery SANYO 6CELL2 2 Battery SANYO AS10D Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON ID AS10D31 BT 00603 111 SONY 6CELL2 2 Battery SONY AS10D Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID AS10D41 BT 00604 049 Bluetooth Foxconn BT 2 1 Foxconn Bluetooth BRM 2070 T77H114 01 BH 21100 007 Foxconn BT 3 0 Foxconn Bluetooth BRM 2046 BT3 0 T60H928 33 f w 861 BH 21100 008 Foxconn BT 3 0 Foxconn Blu...

Page 172: ...02J KH 25004 005 TOSHIBA N500GB5 4KS HDD TOSHIBA 2 5 5400rpm 500GB MK5065GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J KH 50004 002 TOSHIBA N640GB5 4KS HDD TOSHIBA 2 5 5400rpm 640GB MK6465GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J KH 64004 001 WD N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22A23T0 WD ML320S SATA 8MB LF F W 01 01A01 KH 16008 027 WD N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD25...

Page 173: ...TI Rohm Solution HF Windows 7 KU 0080F 014 SONY NSM8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7585H LF W O bezel SATA HF Windows 7 KU 0080E 027 TOSHIBA NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633F LF W O bezel SATA HF Windows 7 KU 00801 040 SB Chipset AMD AMDSB820M AMD SB820M A12 KI 22800 016 Software McAfee Antivirus application McAfee SR 23900 001 VGA Chip AMD PARK_XT...

Page 174: ...164 Appendix B ...

Page 175: ...e Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Retu...

Page 176: ...166 Appendix C ...

Page 177: ...it List 141 H Hard Disk Drive Module 43 118 HDTV Switch Failure 133 Hot Keys 10 I Intermittent Problems 134 Internal Microphone Failure 128 Internal Speaker Failure 127 J Jumper and Connector Locations 137 K Keyboard Failure 127 L LCD Bezel 78 89 LCD Failure 127 LCD Module Disassembly Flowchart 77 85 LCD Panel 81 87 lower cover 42 121 M Main Unit Disassembly Flowchart 52 92 Mainboard 68 97 media a...

Page 178: ...ouchpad Failure 127 Troubleshooting Built in KB Failure 127 EasyTouch Buttons 133 HDTV Switch 133 Internal Microphone 128 Internal Speakers 127 LCD Failure 127 No Display 125 ODD 130 Other Failures 133 Power On 124 Thermal Unit 133 Touchpad 127 WLAN 133 U Undetermined Problems 134 utility BIOS 21 29 W Wireless Function Failure 133 WLAN Board 46 ...

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