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Chapter 4
113
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE:
The diagnostic tests are intended to test only Gateway products. Non-Gateway products, prototype
cards, or modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
4.
If the Issue is still not resolved, see “Online Support Information” on page 165.
Symptoms (Verified)
Go To
Power On Issue
Page 114
No Display Issue
Page 115
LCD Failure
Page 117
Internal Keyboard Failure
Page 117
Touchpad Failure
Page 118
Internal Speaker Failure
Page 118
ODD Failure
Page 121
WLAN Failure
Page 124
Thermal Unit Failure
Page 124
Other Functions Failure
Page 125
Intermittent Failures
Page 126
Undermined Failures
Page 126
Chapter 4
Summary of Contents for ASPIRE 4252
Page 6: ...VI ...
Page 10: ...X Table of Contents ...
Page 56: ...46 Chapter 2 ...
Page 103: ...Chapter 3 93 3 Connect the speaker cable to the mainboard ...
Page 106: ...96 Chapter 3 5 Connect the fan cable as shown ...
Page 112: ...102 Chapter 3 Step Size Quantity Screw Type HDD Module M2 5 3 0 Ni 2 ...
Page 174: ...164 Appendix B ...
Page 176: ...166 Appendix C ...