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 5 System troubleshooting

118

Bootable DVD drive is not detected.

Make sure the Boot option setting in the BIOS setup utility is 
configured to allow the DVD drive to be the first bootable device.

Newly installed memory modules are not detected.

Do the following:

Make sure the memory modules specifications comply with the 
system requirements.

Make sure the memory modules have been populated according 
to the system guidelines.

Make sure the memory modules are properly installed on their 
mainboard slots.

Network status indicator does not light.

Do the following:

Check the cabling and network equipment to make sure that 

they are in proper condition.

Reinstall the network drivers.

Try another port or hub on the switch.

Network activity indicator does not light.

Do the following:

Make sure the correct network drivers are loaded on the system.

Network might be idle.

Peripheral device connected to a USB connector does not work.

Do the following:

Reduce the number of external devices connected to a USB hub.

Refer to the documentation that came with the device.

There is problem with the application software.

Do the following:

Verify that the software is properly configured for the system. 

Refer to the software installation and operation documentation 
for instructions on setting up and using the software.

Summary of Contents for AR380 F1 Series

Page 1: ...AR380 F1 Series User Guide ...

Page 2: ...Model Number Serial Number Purchase Date Place of Purchase Copyright 2010 All Rights Reserved Acer AR380 F1 Series User Guide Acer AR380 F1 ...

Page 3: ... the power supply unit before connecting the power cord to the AC power outlet Unplug the power cord before removing the power supply unit from the computer If the system has multiple sources of power disconnect power from the system by unplugging all power cords from the power supplies CAUTION for accessibility Be sure that the power outlet you plug the power cord into is easily accessible and lo...

Page 4: ...e for use with visual display workplace devices according to B2 of the German Ordinance for Work with Visual Display Units Using electrical power This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product...

Page 5: ...uct yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel Unplug this product from the wall outlet and refer servicing to qualified service personnel when the power cord or plug is damaged cut or frayed liquid was spilled into the product the product was exposed to rain or water the product has been dropp...

Page 6: ...ontaining an LCD CRT monitor or display Lamp s inside this product contain mercury and must be recycled or disposed of according to local state or federal laws For more information contact the Electronic Industries Alliance at www eiae org For lamp specific disposal information check www lamprecycle org Tips and information for comfortable use Computer users may complain of eyestrin and headaches ...

Page 7: ...nd or leaning backward stand up and walk around regularly to remove the strain on your leg muscles take short rests to relax your neck and shoulders avoid tensing your muscles or shrugging your shoulders install the external display keyboard and mouse properly and within comfortable reach if you view your monitor more than your documents place the display at the center of your desk to minimize nec...

Page 8: ...ng the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardboard extended from the display s top front edge Avoid adjusting your display to an awkward viewing angle Avoid looking at bright light sources such as open windows for extended periods of time Developing good work habits Develop the following work habits to make your computer use more relaxi...

Page 9: ... is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connect...

Page 10: ...n Notice for Australia For safety reasons only connect headsets with a telecommunications compliance label This includes customer equipment previously labelled permitted or certified Notice for New Zealand 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates ...

Page 11: ...ment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another 5 This equipment shall not be set up to make automatic calls to Telecom s 111 Emergency Service 6 This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee ...

Page 12: ...AUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM Appareil à laser de classe 1 Attention Radiation laser visible et invisible en cas d ouverture Éviter toute exposition aux rayons Laserprodukt der Klasse 1 Achtung Beim Öffnen werden unsichtbare Laserstrahlen freigelegt Setzen Sie sich diesen Strahlen nicht aus Prodotto laser di classe 1 Attenzione Radiazioni laser invisibili in cas...

Page 13: ... is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC List of applicable countries This device must be used in strict accordance with the regulations and constraints in the country of use For further information please contact local office in the country of use Please see http ec europa eu enterprise rtte implem htm for the latest country list ...

Page 14: ...xiv ...

Page 15: ...grades 25 Installation precautions 26 ESD precautions 26 Pre installation instructions 26 Post installation instructions 27 Opening the server 28 Configuring the storage devices 30 Accessing the drive bays 30 Hard disk drive configuration guidelines 30 Determining drive status 31 Removing and installing a 3 5 hard disk drive 32 Removing and installing a 2 5 hard disk drive 34 Removing and installi...

Page 16: ...anced Chipset Control 76 IDE SATA configuration 81 PCI PnP configuration 84 Super IO Configuration 86 Hardware Health Configuration 87 ACPI configuration 90 Security Settings 92 System Management Settings 96 Product Information 97 Remote Access Configuration 99 DMI Event Logging 100 Boot Settings 103 Boot Device Priority 104 Hard Disk Drives 105 CD DVD Drive 106 Exit 107 5 System troubleshooting 1...

Page 17: ...ID CREATION 129 FLEX IO LSI 1078 SAS RAID CREATION 131 Appendix B 133 Rack installation information 135 System rack installation 137 Vertical mounting hole pattern 138 Installing the system into the rack 139 Appendix C Acer Smart Console 145 Using Acer Smart Console 146 Software requirements 146 Accessing Acer Smart Console 147 Acer Smart Console user interface 148 System Information 148 Server He...

Page 18: ...xviii ...

Page 19: ...1 System tour ...

Page 20: ...ement feature The AR380 F1 targets medium businesses that require server solution combined with performance reliability and expandability to support applications such as FTP server file printer server data center data center and Internet Intranet server The AR380 F1 is a flexible and highly reliable rack mount server that satisfy growing businesses and customers needs System features and support S...

Page 21: ...3 External and internal structure Front panel The illustration below shows the system front panel With 3 5 inch HDD bays With 2 5 inch HDD bays ...

Page 22: ...tivity indicator 5 LAN3 activity indicator 6 System ID indicator button 7 LAN2 activity indicator 8 LAN1 activity indicator 9 Status fault indicator 10 HDD activity indicator 11 Power indicator 12 Power button 13 Rack handles 14 Tape drive bay 15 3 5 inch or 2 5 inch hard disk drive HDD bays ...

Page 23: ...S0 Power ON Green Blinking 1 Hz at 50 duty cycle S1 Sleep N A Off S4 N A Off S5 HDD activity indicator Amber Blinking HDD access N A Off No access System ID LED Button Blue On System ID button pressed Blue Blinking IPMI activated system ID Status Fault indicator Red On CPU overheat Red Fast Blink 1x sec Fan failure Red Slow Blink 1x 4sec Power failure No Icon Component ...

Page 24: ...1 System tour 6 LAN activity indicators LAN1 LAN2 LAN3 LAN4 Green On LAN Link No Access Green Blinking LAN Access N A Off Disconnect Idle LED indicator LED color LED state Status ...

Page 25: ...100 Mbps 5 USB 2 0 ports 6 COM port 7 Monitor port 8 11 Gigabit LAN1 4 ports 10 100 1000 Mbps 12 Flex I O expansion slot 13 14 Full height PCI Express 2 0 x8 x4 link expansion slots 15 Full height PCI Express 2 0 x16 x8 link expansion slot 16 18 Low profile PCI Express 2 0 x8 x4 link expansion slots 19 System ID indicator ...

Page 26: ...s System ID LED N A Off Normal Blue On System ID button pressed Blue Blinking IPMI activated system ID LED indicator LED color LED state Status RJ45 LED Left N A Off No connection or 10 Mbps Green On 100 Mbps Amber On 1000 Mbps RJ45 LED Right Yellow On Active connection Yellow Blinking Transmit Receive activity ...

Page 27: ...9 Internal components No Component 1 Hard disk drive bay 2 System fan modules 3 Memory modules 4 Air duct 5 PCI riser board bracket assembly 6 Mainboard 7 Power supply module ...

Page 28: ...1 System tour 10 Mainboard The mainboard becomes accessible once you open the system It should look like the figure shown below ...

Page 29: ... JPI2C Power supply SMB bus I2C header 7 JPK1 NIC3 NIC4 LED headers 8 FAN2 Chassis fan 2 9 IPMB1 JIPMB2 4 pin 3 pin external BMC I2C header 10 FAN3 Chassis fan 3 11 FAN4 Chassis fan 4 12 USB 2 3 Internal 2 port USB header USB 2 3 for tape drive 13 JF1 Front panel control header 14 T SGPIO1 Serial General Purpose Input Output header 1 15 T SGPIO2 Serial General Purpose Input Output header 2 16 I SA...

Page 30: ...card slot 24 SXB2 Right side riser card slot 25 UIOP Left side riser card slot 26 ID System ID LED 27 LAN3 LAN4 G bit ethernet ports 3 4 28 LAN1 LAN2 G bit ethernet ports 1 2 29 VGA1 Rear VGA port 30 VGA2 Front VGA port 31 COM1 COM1 serial connection 32 IPMI LAN IPMI dedicated LAN 33 USB 0 1 Back panel USB 0 1 34 KB MS PS2 keyboard mouse 35 SP1 Onboard buzzer 36 JBT1 Onboard battery 37 FAN7 CPU2 F...

Page 31: ...13 40 P2 DIMM1C P2 DIMM1B P2 DIMM1A P2 DIMM2C P2 DIMM2B P2 DIMM2A P2 DIMM3C P2 DIMM3B P2 DIMM3A DDR3 sockets for processor 2 41 USB7 Front panel accessible USB headers USB7 No Connector Description ...

Page 32: ...ins this jumper consists of contact pads to prevent accidental clearing of the CMOS contents To clear CMOS disconnect the power and short the CMOS pads with a metal object such as a small screwdriver 2 JI2C1 JI2C2 SMB to PCI E slots Off disable 3 JP3 ME Mode Select Pins 2 3 disable 4 JP5 ME Recovery Open normal ...

Page 33: ...est purposes only 5 JPB BMC Enabled Pins 1 2 enable 6 JPG1 VGA Enable Pins 1 2 enable 7 JPL1 JPL2 GLAN1 GLAN2 Enable Pins 1 2 enable 8 JPRST1 BMC PHY Enable Pins 1 2 enable 9 JWD Watch Dog Pins 1 2 reset No Jumper Description Default Setting ...

Page 34: ...1 System tour 16 Mainboard LEDs No LED Description State Status 1 D20 BMC heartbeat LED Green blinking Normal 2 LE1 Standby power LED Solid green Power on 3 LE11 System ID LED Solid blue System ID ...

Page 35: ...2 System setup ...

Page 36: ...nded power outlet Clean and dust free Stable surface free from vibration Well ventilated and away from sources of heat Protected from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Package contents Ensure you have the following items Acer AR380 system Acer AR380 accessory box If any of the above items is damaged or missing contact your ...

Page 37: ...ct the system to an incorrect voltage source Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system Front connections Rear connections Note Consult the operating system manual for information on how to configure the network setup ...

Page 38: ...ible causes of the boot failure Aside from the POST messages you can determine if the system is in good condition by checking if the following occurred The power indicator on the front panel lights up green The Num Lock Caps Lock and Scroll Lock indicators on the keyboard light up Power on problems If the system does not boot after you have applied power check thefollowing factors that might have ...

Page 39: ... If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before performing this task Note If you have gone through the preceding actions and the system still fails to boot ask your dealer or a qualified technician for assistance ...

Page 40: ...the Smart Setup DVD with the label or title side of the disc facing upward Note When handling the disc hold it by the edges to avoid smudges or fingerprints 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing the disc tray Improper insertion may damage...

Page 41: ...elated user documentation To turn off the system via software 1 Press Ctrl Alt Delete on the attached keyboard or click Start on the Windows taskbar 2 Select Shut Down 3 Select Shut down from the drop down window then click on OK To turn off the system via hardware If you cannot shut down the server using the software press and hold the power button for at least four seconds Quickly pressing the b...

Page 42: ...2 System setup 24 ...

Page 43: ...3 System upgrades ...

Page 44: ...always be laid with the assembly side down Wear a wrist grounding strap and attach it to a metal part of the server before handling components If a wrist strap is not available maintain contact with the server throughout any procedure requiring ESD protection Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing Pre installation instructions Per...

Page 45: ...en handling a server component Post installation instructions Perform the steps below after installing a server component 1 See to it that all components are installed according to the described step by step instructions 2 Reinstall all components or cable that have been previously removed 3 Reinstall the top cover 4 Reconnect the necessary cables 5 Turn on the system ...

Page 46: ...nts or access the system s internal components Refer to the following sections for instructions Removing the top cover Note Observe the ESD precautions and pre installation instructions described on page 26 1 Press and hold the two release buttons 2 Slide the cover toward the rear of the chassis 3 Lift the cover off the chassis 4 Put the top cover aside for reinstallation later Installing the top ...

Page 47: ...2 Install the top cover 1 Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis 2 Slide the top cover toward the front of the chassis until it is fully closed ...

Page 48: ...ves Caution When working around the SATA backplane do not touch the backplane with any metal objects and make sure no cables touch the backplane Also regardless of how many SATA drives are installed all eight drive carriers must remain in the chassis to maintain proper airflow Hard disk drive configuration guidelines Observe these guidelines when replacing or installing a hard disk drive Use only ...

Page 49: ...status LED indicators see page 5 to display the hard drive status If you are replacing a failed HDD determine which drive has failed by checking the hot plug HDD status indicators 3 5 HDD 2 5 HDD Description Onboard SATA RAID Green Red HDD present no access Off Off ...

Page 50: ...n page 26 2 Remove the carrier with failed HDD 3 Remove the HDD carrier 1 Unlock the HDD carrier latch 2 Slide the HDD carrier latch to release the lever HDD access Blink Off RAID add on card HDD present no access SAS On SATA Off HDD access Blink HDD failure On HDD removal Off Off HDD insertion and rebuilding Blink 1Hz HDD locate Blink 4Hz Description ...

Page 51: ...Observe the post installation instructions described on page 27 Installing a 3 5 hard disk drive with carrier 1 Slide the HDD carrier all the way into the drive bay 2 Use the lever to push the HDD carrier until it locks into place then close the HDD carrier lever ...

Page 52: ... 27 Removing and installing a 2 5 hard disk drive Removing a 2 5 hard disk drive with carrier 1 Observe the ESD precautions described on page 26 2 Remove the carrier with failed HDD 3 Remove the HDD carrier 1 Unlock the HDD carrier latch 2 Slide the HDD carrier latch to release the lever 3 Pull the lever up ...

Page 53: ...the post installation instructions described on page 27 Installing a 2 5 hard disk drive with carrier 1 Slide the HDD carrier all the way into the drive bay 2 Use the lever to push the HDD carrier into the chassis until it locks in place then close the HDD carrier lever ...

Page 54: ...s described on page 26 2 Observe the Pre installation instructions on page 26 3 Unplug the power and data cables from the cage drives 4 Remove the four screws of the HDD cage 1 5 Slide the HDD cage out of the system chassis 2 6 Observe the post installation instructions described on page 27 Installing the 2 5 Carrier Cage 1 Slide the HDD cage into the system chassis ...

Page 55: ...allation instructions described on page 27 Removing and installing an optical drive The system supports a slim SATA optical drive Removing an optical drive 1 Observe the ESD precautions described on page 26 2 Observe the Pre installation instructions on page 26 3 Unplug the power and data cables from the drive 1 2 4 Locate the locking tab at the rear of the drive ...

Page 56: ...3 System upgrades 38 5 Pull the tab away from the drive and push the drive out of the system 3 6 Remove the ODD carrier frame ...

Page 57: ...39 Installing an optical drive 1 Remove the ODD slot cover if present 2 Install the ODD carrier frame to the ODD with the four screws ...

Page 58: ...operly inserted if you hear a click and the locking tab locks into place 1 4 Plug the power and data cables to the new optical drive 2 3 5 Observe the post installation instructions described on page 27 Note I SATA5 port is reserved for connecting to the installed optical drive ...

Page 59: ...dules There are no serviceable parts inside the module Caution Electrostatic discharge can damage electronic components Make sure that you are properly grounded before handling a power supply module Caution Due to chassis airflow disruption a power supply bay should never be vacant for more than two minutes when the server is powered on Exceeding five minutes might cause the system to exceed the m...

Page 60: ...utton on the front of the chassis and then unplug the AC power cord to completely remove power from the system before removing the power supply 1 Remove the AC power cord from the power supply 2 Remove the power supply module 1 Press the power supply release latch to release the power supply module from the chassis 2 Use the handle to pull the failed power supply module out of the server 3 Install...

Page 61: ...power on button Removing and installing the air duct Caution Always operate your server with the air duct installed to ensure reliable and continued operation Removing the air duct 1 Perform the pre installation instructions described on page 26 2 Lift the air duct from the chassis Installing the air duct 1 Perform the pre installation instructions described on page 26 ...

Page 62: ...Replacing a system fan The system has four high performance PWM fans to provide the cooling for the system Fan speed may be controlled by a setting in BIOS see Chapter 4 To replace a fan module 1 Perform the pre installation instructions described on page 26 Warning The system fan becomes very hot when the system is on Allow it to cool off first before handling 2 Remove the top chassis cover while...

Page 63: ... fan clip handles inwards 2 Pull the fan up and away from the chassis 4 Install the new fan module 1 Insert the new fan into the chassis 2 Push downwards until firmly seated 5 Observe the post installation instructions described on page 27 ...

Page 64: ...PU heatsinks When receiving a serverboard without a processor pre installed make sure that the plastic CPU socket cap is in place and none of the socket pins is bent otherwise contact your retailer immediately Removing the heatsink Warning It is not recommended that the CPU or the heatsink be removed However if you do need to uninstall the heatsink please follow the instructions below to prevent d...

Page 65: ...th the thermal patch facing upward Do not let the thermal patch touch the work surface Installing a heatsink Caution The heat sink has a thermal interface material TIM on the underside Use caution so that you do not damage the TIM If a protective film is installed on the TIM remove it 1 Remove power from the system and unplug the AC power cord from the power supply ...

Page 66: ... holes are aligned with those on the preinstalled heatsink retention mechanism 4 Screw in two diagonal screws i e the 1 and the 2 screws until just snug Do not fully tighten the screws or you may damage the CPU 5 Add the two remaining screws then finish the installation by fully tightening all four screws 6 Install the air duct See page 43 7 Observe the post installation instructions on page 27 ...

Page 67: ... system will fail to boot Before removing a processor make sure to back up all important system files When installing a second processor make sure it has same stepping and frequency specifications as the default processor Handle the processor and the heat sink carefully Damage to either may prevent the system from functioning properly Replacing the processor Warning The processor becomes very hot ...

Page 68: ...rom its protective packaging 9 Install the new processor 1 Hold the processor by its edges Make sure the alignment tabs on the socket fit the two notch located on the edge of the processor The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins 2 Insert the new processor in the socket 3 Close the retention plate ...

Page 69: ...tention plate 2 Apply a thin layer of an approved thermal interface material before installing the heat sink Make sure that only a very thin layer is applied so that both contact surfaces are still visible 11 Install the heatsink see Installing a heatsink on page 47 12 Observe the post installation instructions described on page 27 13 Repeat the steps above to replace the second processor ...

Page 70: ...2 DIMMs per channel are supported and maximum total 12 DIMMs Each CPU has three memory channels channel 1 2 and 3 Each channel has 3 slots To maximize the memory performance the DIMM modules should be installed as balanced as possible among processors and memory channels And slots with the same slot number across memory channels should be populated with identical DIMM Independent mode Single proce...

Page 71: ...IMM and Quad rank RDIMM can only support 2 DIMM per channel No of DIMM P11C P11B P11A P12C P12B P12A P13C P13B P13A P21C 2 X 3 X X X 4 X X 6 X X X 8 X X X X 9 X X X X X X 12 X X X X X X 18 X X X X X X X X X X No of DIMM P21B P21A P22C P22B P22A P23C P23B P23A 2 X 3 4 X X 6 X X X 8 X X X X 9 X X X 12 X X X X X X 18 X X X X X X X X ...

Page 72: ...se refer to the User Guide for complete population for both single and dual processor configurations Lockstep mode In Lockstep Channel Mode each memory access is a 128 bit data access that spans Channel 1 and Channel 2 This is done to support SDDC for DRAM devices with 8 bit wide data ports The same address is used on both channels such that an address error on any channel is detectable by bad ECC...

Page 73: ...will be reduced by one third Follow the population rules described in independent mode Sparing mode need all three channels with identical DIMMs 1A 2A and 3A should be the same type size and manufacturer 1B 2B and 3B memory should be the same type size and manufacturer 1C 2C and 3C memory should be the same type size and manufacturer Same rule is applied to CPU2 Memory sparing mode is only support...

Page 74: ...M slots 1 Observe the pre installation instructions on page 26 Item Description Density 1GB 2GB 4GB 8GB Intel Xeon Processor 5500 Series CPU supports DIMM organized by 1Gb or 2Gb DRAM chips Rank 1R Single Rank 2R Dual Rank 4R Quad Rank Note If quad rank DIMM is used a maximum of only two DIMMs per channel can be supported Bit Organization This platform supports x4 and x8 Note It is not recommend t...

Page 75: ...nsert a DIMM but it does not fit easily into the socket you may have inserted it incorrectly Reverse the orientation of the DIMM and insert it again 4 Observe the post installation instructions described on page 27 5 Reconfigure the system memory See To reconfigure the system memory section on page 58 for more information Removing a memory module Important Before removing any DIMM from the mainboa...

Page 76: ...IMM 1 b Gently pull the DIMM upward to remove it from the DIMM slot 2 2 If you intend to install a new memory module refer to the previous section To reconfigure the system memory The system automatically detects the amount of memory installed Run the BIOS setup to view the new value for total system memory and make a note of it ...

Page 77: ... cards Left riser card pre installed One Acer Flex I O PCI E 2 0 x8 slot Two full height PCI E 2 0 x8 slots with x4 link One full height PCI E 2 0 x16 slot with x8 link Right riser card optional Three low profile PCI E 2 0 x8 slots with x4 link Installing a SAS card 1 Observe the pre installation instructions on page 26 2 Unclip the restraining latch and open in the direction shown below 1 3 Remov...

Page 78: ...ert the card 5 Close the restraining latch 6 Connect the appropriate cables to the card 7 Observe the post installation instructions on page 27 Installing the rear SAS card 1 Observe the pre installation instructions on page 26 ...

Page 79: ...61 2 Unclip the restraining latch and open in the direction shown below 1 3 Remove the slot shield 2 4 Insert the card ...

Page 80: ...propriate cables to the card 7 Observe the post installation instructions on page 27 Installing the right riser card Perform the following steps 1 Observe the pre installation instructions on page 26 2 Unclip the restraining latch and open in the direction shown below ...

Page 81: ...3 Remove the PCI slot shield 4 Insert the add on card into the riser card 5 Close the restraining latch 6 Connect the appropriate cables to the card 7 Observe the post installation instructions on page 27 ...

Page 82: ...3 System upgrades 64 ...

Page 83: ...4 System Bios ...

Page 84: ...en a text message will accompany it Note The BIOS has default text messages built in Acer retains the option to include omit or change any of these text messages The BIOS setup utility uses a key based navigation system called hotkeys Most of the BIOS setup utility hotkeys can be used at any time during the setup navigation process These keys include F1 F10 Enter Esc and arrow keys Changing config...

Page 85: ...S can cause irreparable damage to the system In no event shall Acer be liable for direct indirect special incidental or consequential damages arising from a BIOS update If you have to update the BIOS do not shut down or reset the system while the BIOS is updating This is to avoid possible boot failure ...

Page 86: ... option to change the system time and date Highlight System Time or System Date using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in MM DD YY format The time is entered in HH MM SS format Note The time is in the 24 hour format For example 5 30 P M appears as 17 30 00 BIOS Build Ver This item displays the BIO...

Page 87: ...the number of processors installed in your system as detected by the BIOS Logical Count This item displays the number of CPU cores installed in your system as detected by the BIOS System Memory This displays the size of memory available in the system as detected by the BIOS Populated Size Displays the size of the memory modules installed in the system as detected by the BIOS Available Size Display...

Page 88: ...4 System Bios 70 Advanced Settings Use the arrow keys to select Boot Setup and press Enter to access the submenu items ...

Page 89: ...orces the system to wait until the F1 key is pressed if an error occurs Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function When this item is set to Enabled the ROM BIOS of the host adaptors will capture Interrupt 19 at boot and allow the drives that are attached to these host adaptors to function as bootable disks If this item is set to Disabled the ROM...

Page 90: ...a power loss Select Last State to allow the system to resume its last state before a power loss Watch Dog Function If Enabled the Watch Dog Timer will allow the system to reboot when it is inactive for more than five minutes Processor Clock Options This submenu displays the status of the processor as detected by the BIOS including items such as the processor manufacturer type frequency CPUID Micro...

Page 91: ... s power consumption by reducing the CPU s clock cycle and voltage during a Halt State Important The following feature is only available if supported by the processor and or operating system Hardware Prefetcher If set to Enabled the hardware prefetcher will prefetch streams of data and instructions from the main memory to the L2 cache in the forward or backward manner to improve CPU performance Im...

Page 92: ...y the processor and or operating system Execute Disable Bit Capability Set to Enabled to enable the Execute Disable Bit which will allow the processor to designate areas in the system memory where an application code can execute and where it cannot thus preventing a worm or a virus from flooding illegal codes to overwhelm the processor or damage the system during an attack Important The following ...

Page 93: ...ectrum which will allow the BIOS to monitor and attempt to reduce the level of Electromagnetic Interference caused by the components whenever needed DCA Technology Uses Intel s DCA Direct Cache Access Technology to enhance data transfer effi ciency DCA Prefetch Delay Used with TOE components to prefetch data in order to shorten execution cycles and maximize data processing effi ciency Prefetching ...

Page 94: ...4 System Bios 76 Advanced Chipset Control The items included in the Advanced Chipset Settings submenu are listed below ...

Page 95: ...Memory Frequency This feature enables you to force a DDR3 frequency slower than what the system has detected Memory Mode Set the memory mode Independent All DIMMs are available to the operating system Channel Mirror The motherboard maintains two identical copies of all data in memory for redundancy Lockstep The motherboard uses two areas of memory to run the same set of operations in parallel Dema...

Page 96: ...mperature threshold Steps are in 0 5 C increments The default is 006 Press or on your keyboard to change this value Inlet Temperature This is the temperature detected at the chassis inlet Steps are in 0 5 C increments The default is 070 Press or on your keyboard to change this value Temperature Rise This is the temperature rise to the DIMM thermal zone Steps are in 0 5 C increments The default is ...

Page 97: ...s installed on an add on card or a network card to handle some or all packet processing of this add on card Prefetching too frequently can saturate the cache directory and delay necessary cache accesses This feature reduces or increases the frequency the system prefetches data The options are 8 16 32 40 48 56 64 72 80 88 96 104 112 and 120 Intel VT d Select Enabled to enable Intel Virtualization T...

Page 98: ...load size of 256 MB which inhibits the coalesce feature Please refer to your add on card user guide for the desired setting SouthBridge configuration This feature allows you to configure the settings for the Intel ICH South Bridge chipset USB Functions This feature allows you to decide how many onboard USB ports to enable Legacy USB Support Select Enabled to use Legacy USB devices If set to Auto l...

Page 99: ...orkaround solution for an operating system that does not have EHCI Hand Off support When enabled the EHCI Interface will be changed from BIOS controlled to OS controlled IDE SATA configuration When this submenu is selected the BIOS automatically detects the presence of the IDE devices and displays the following items SATA 1 configuration If Compatible is selected it sets SATA 1 to legacy compatibi...

Page 100: ...he maximum drive capacity is 137 GB For drive capacities over 137 GB your system must be equipped with a 48 bit LBA mode addressing If not contact your manufacturer or install an ATA 133 IDE controller card that supports 48 bit LBA mode Block Multi Sector Transfer Block Mode boosts the IDE drive performance by increasing the amount of data transferred Only 512 bytes of data can be transferred per ...

Page 101: ... 0 It has a data transfer rate of 2 1 MBs SWDMA2 Use Single Word DMA mode 2 It has a data transfer rate of 8 3 MBs MWDMA0 Use Multi Word DMA mode 0 It has a data transfer rate of 4 2 MBs MWDMA1 Use Multi Word DMA mode 1 It has a data transfer rate of 13 3 MBs MWDMA2 Use Multi Word DMA mode 2 It has a data transfer rate of 16 6 MBs UDMA0 Use Ultra DMA mode 0 It has a data transfer rate of 16 6 MBs ...

Page 102: ...Use this feature to set the time out value for the BIOS to detect the ATA ATAPI devices installed in the system PCI PnP configuration Clear NVRAM This feature clears the NVRAM during system boot The options are No and Yes Plug Play OS Yes allows the OS to configure Plug Play devices This is not required for system boot if your system has an oerating syste that supports Plug Play Select No to allow...

Page 103: ...y and performance The options are Enabled and Disabled PCI E Slot1 OPROM Select Enabled to enable PCI Express slot SXB1 You can also enable Option ROMs to boot the computer using a network interface from these slots Load Onboard LAN1 Option ROM Load Onboard LAN2 Option ROM Select Enabled to enable the onboard LAN1 or LAN2 Option ROM This is to boot computer using a network interface Onboard LAN Op...

Page 104: ...serial port from accessing any system resources When this option is set to Disabled the serial port physically becomes unavailable Select 3F8 IRQ4 to allow the serial port to use 3F8 as its I O port address and IRQ 4 for the interrupt address Serial Port 2 Attribute Select COM to configure the onboard COM2 port as a normal serial port Select SOL Serial Over_LAN to configure the onboard COM2 port a...

Page 105: ...in CPU overheat or system instability When the CPU temperature reaches this predefined threshold the CPU and system cooling fans will run at full speed The options are The Early Alarm Select this setting if you want the CPU overheat alarm including the LED and the buzzer to be triggered as soon as the CPU temperature reaches the CPU overheat threshold as predefined by the CPU manufacturer The Defa...

Page 106: ...us to certain thermal conditions in the processor Low Medium and High This makes it easier for you to understand the CPU s temperature status rather than by just simply seeing a temperature reading i e 25 C The CPU Temperature feature will display the CPU temperature status as detected by the BIOS Low This level is considered as the normal operating state The CPU temperature is well below the CPU ...

Page 107: ...ontrols the speeds of the onboard fans The CPU temperature and the fan speed are correlated When the CPU on die temperature increases the fan speed will also increase for effective system cooling Select Full Speed FS to allow the onboard fans to run at full speed for maximum cooling The FS setting is recommended for special system configuration or debugging Select Performance PF for better system ...

Page 108: ...I v3 0 Please refer to ACPI s website for further explanation http www acpi info ACPI APIC Support Select Enabled to include the ACPI APIC Table Pointer in the RSDT pointer list Note Only available when ACPI is enabled on an ACPI aware operating system APIC ACPI SCI IRQ When this item is set to Enabled APIC ACPI SCI IRQ is supported by the system Headless Mode Enables the system to function withou...

Page 109: ... multimedia streams providing smooth playback and reducing the dependency on other timestamp calculation devices such as an x86 RDTSC Instruction embedded in the CPU The high performance event timer is used to replace the 8254 programmable interval timer WHEA Support Select Enabled to enable Windows Hardware Error Architecture WHEA support which will provide a common infrastructure for handling ha...

Page 110: ...ndicates if a supervisor password has been entered for the system Not installed means such a password has not been used User Password This item indicates if a user password has been entered for the system Not installed means such a password has not been used Change Supervisor Password Select this feature and press Enter to access the submenu and then type in a new Supervisor Password ...

Page 111: ...User read and write access to the Setup Utility View Only allows access to the Setup Utility but the fields cannot be changed Limited allows only limited elfis to be changed such as Date and Time No Access prevents User access to the Setup Utility Change User Password Select this feature and press Enter to access the submenu and then type in a new User Password ...

Page 112: ...ears as follows with both passwords set The Security screen appears as follows with only the User Password set Clear User Password Available only if User Password has been set This item allows you to clear a user password after it has been entered ...

Page 113: ...he Setup Utility If set to Always the system will prompt for a password at bootup Boot Sector Virus Protection When Enabled the BIOS displays a warning when any program or virus issues a disk format command or attempts to write to the boot sector of the hard disk drive ...

Page 114: ...4 System Bios 96 System Management Settings Use this feature to configure System Management settings ...

Page 115: ...evice Select DHCP Dynamic Host Configuration Protocol to allow a client computer or device to obtain an IP address from a DHCP server that manages a pool of IP addresses and network information on a request and grant basis Select Static Static Allocation to allow the host server to allocate an IP address based on a table containing MAC Address IP Address pairs that are manually entered such as by ...

Page 116: ...your IPMI connection This should be in decimal and in dotted quad form e g 192 168 10 253 The value of each three digit number separated by dots should not exceed 255 Acer Address The BIOS will automatically display the Acer address of this machine This should be in decimal and in dotted quad form i e 192 168 10 253 The value of each three digit number separated by dots should not exceed 255 Mac A...

Page 117: ...splays the base address and IRQ of the serial port used for Console Redirection Serial Port Mode Allows you to set the serial port mode for Console Redirection Flow Control Allows you to set the flow control for Console Redirection Redirection After BIOS POST Select Disabled to turn off Console Redirection after POST or Always to keep Console Redirection active all the time after POST Select Boot ...

Page 118: ...rection VT UTF8 Combo Key Support Select Enabled to enable VT UTF8 Combination Key support for ANSI VT100 terminals Sredir Memory Display Delay Defines the length of time in seconds to display memory information DMI Event Logging This submenu allows you to view and configure the system event log ...

Page 119: ...101 View Event Log View the System Event Log Mark All Events as Read Marks all events as read ...

Page 120: ...4 System Bios 102 Clear Event Log This option clears the Event Log memory of all messages ...

Page 121: ...ot Settings This submenu allows you to configure boot settings for the system Retry Boot Devices Select Enabled to allow the BIOS to attempt to reboot the system from all bootable devices after a boot failure ...

Page 122: ...4 System Bios 104 Boot Device Priority This feature allows you to specify the sequence of priority for the Boot Device 1st Boot Device 2nd Boot Device ...

Page 123: ...sk Drives This feature allows you to specify the boot sequence from all available hard disk drives The settings are Disabled and a list of all hard disk drives that have been detected 1st Drive 2nd Drive 3rd Drive ...

Page 124: ...4 System Bios 106 CD DVD Drive This feature allows you to specify the boot sequence from all available removable drives ...

Page 125: ...system configuration changes select this option to leave the BIOS Setup Utility and reboot the computer so the new system configuration parameters can take effect Select Save Changes and Exit from the Exit menu and press Enter Discard Changes and Exit Select this option to quit the BIOS Setup Utility without making any permanent changes to the system ...

Page 126: ...configuration and reboot the computer Select Discard Changes and Exit from the Exit menu and press Enter Discard Changes Select this option and press Enter to discard all the changes and return to the BIOS Setup Utility ...

Page 127: ...to allow the BIOS to automatically load optimal defaults to the BIOS settings The Optimal settings are designed for maximum system performance but may not work best for all computer applications Load Fail Safe Defaults To set this feature select Load Fail Safe Defaults from the Exit menu and press Enter The Fail Safe settings ...

Page 128: ...4 System Bios 110 are designed for maximum system stability but not for maximum performance ...

Page 129: ...5 System troubleshooting ...

Page 130: ...t installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see There is problem with the application software on page 118 To do this Press Soft boot reset to clear the system memory and reload the operating system Ctrl Alt Del Cold boot reset Turn the system power off and then on This clears system memory re...

Page 131: ...t allow the system to continue the bootup procedure If a fatal error occurs you should consult with your system manufacturer for possible repairs Beep code Error message Description 1 beep Refresh Circuits have been reset Ready to power up 5 short beeps 1 long beep Memory error No memory detected in the system 8 beeps Display memory read write error Video adapter missing or with faulty memory 1 co...

Page 132: ...erly formatted and configured Are the BIOS configuration settings in the BIOS setup utility correct Is the operating system properly loaded Refer to the operating system documentation Are all hardware components compliant with the tested components lists Are all internal cables correctly connected and secured Are the processors fully seated in their mainboard sockets Are all standoffs in the prope...

Page 133: ... monitor and keyboard are correctly connected to the system 5 Turn on the display monitor 6 Set the display brightness and contrast controls to at least two thirds of their maximum range Refer to the documentation that came with your display monitor 7 If the operating system normally loads from the hard drive make sure there is no diskette in floppy drive and no disc in the optical drive 8 If the ...

Page 134: ... light up refer to related problems listed in the HDD activity indicator does not light on page 117 Confirming loading of the operating system Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see No Characters Appear on Screen on page 119 ...

Page 135: ... cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem Make sure that you have properly installed system compliant memory modules and that they are populated according to the system guidelines Make sure that you have installed system compliant processors and that they are populated according to the system guidelines HDD activity indicato...

Page 136: ...e following Check the cabling and network equipment to make sure that they are in proper condition Reinstall the network drivers Try another port or hub on the switch Network activity indicator does not light Do the following Make sure the correct network drivers are loaded on the system Network might be idle Peripheral device connected to a USB connector does not work Do the following Reduce the ...

Page 137: ...or plugged in and turned on If you are using a switch box is it switched to the correct system Are the brightness and contrast controls on the video monitor properly adjusted Is the display monitor signal cable properly connected Does this display monitor work correctly if plugged into a different system Remove all add in cares and see if the system boots If reboot is successful install the cards ...

Page 138: ...rs on the screen after you reboot the system reboot it again Take note of the beep codes emitted during POST This information may be required if you seek technical assistance If POST does not emit any beep code and characters still does not appear the display monitor or the video controller may be defective Contact your local representative or authorized dealer for technical assistance ...

Page 139: ...Appendix A Server management tools ...

Page 140: ...r Guide Acer Smart Setup Allows you to install your choice of operating system for the server clone system to set up multiple identical servers update the system BIOS and firmware set up BMC and configure RAID for the system hard drivers For detailed instructions on this utility please refer to the Acer Smart Setup Help file Note BIOS and firmware updates are only available on selected operating s...

Page 141: ...of the Configure SATA 1 as field from IDE to RAID 5 Select Intel of ICH Raid CodeBase option 6 Press F10 7 Select Ok to save the setting and close the Setup Utility Entering Intel onboard SATA RAID Configuration Utility To start Intel onboard SATA RAID Configuration Utility press CTRL I when you see the RAID BIOS during POST After POST finished the Intel R Matrix Storage Manager option ROM will di...

Page 142: ...ress ESC or select option 5 Exit to exit Assigning Hot Spare drive The Intel onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare driver Please assign a hot spare driver with Intel onboard SATA RAID utility installed in the operating system ...

Page 143: ...tion 6 Press F10 7 Select Ok to save the setting and close the Setup Utility Entering Adaptec onboard SATA RAID Configuration Utility To start the Adaptec onboard SATA RAID Configuration Utility please press CTRL A when you see the RAID BIOS during POST After POST finished the Adaptec RAID Configuration Utility will display on the screen Creating RAID Volume 1 Select the Array Configuration Utilit...

Page 144: ...equently be used to rebuild the RAID volume 1 Select Array Configuration Utility option 2 Select Add Delete Hotspare 3 The screen displays Select drives to assign Spare 4 Select desired hard drive disk and then press INS to add it in Assigned Hotspare drives area 5 Press Enter to complete the selection 6 Press Y when prompted by Do you want to create a spare Yes No displayed 7 Now a hot spare driv...

Page 145: ...tory Default and Yes to load the default settings 5 Exit the configuration utility and press Ctrl Alt Del to reboot the server Creating a RAID Volume 1 Select Configuration from Management Menu 2 Select New Configuration from the Configuration menu An array selection window displays the devices connected to the current controller 3 Press the arrow keys to choose specific physical drives and press ...

Page 146: ...ed drive will be shown in yellow 3 After selecting the drives press F10 and select YES to start the initialization process 4 When initialization is complete press ESC to continue 5 Press ESC to return to the Management Menu Assigning a Hot Spare Drive 1 Select Objects from Management menu 2 Select Physical Drive from Objects All of the HDDs will be listed 3 Select a drive marked as READY and press...

Page 147: ... 3 Press Ctrl Alt Del to reboot the server Creating a RAID Volume 1 Launch the configuration menu 2 Select Configuration Wizard 3 Select Add Configuration default and click on Next 4 Select Custom Configuration default and click on Next 5 Hold the Ctrl key and select the drives that you want to add into the array After you selecting the drives click on AddtoArray 6 Click on Accept DG then Next 7 S...

Page 148: ...1 Select a free disk marked as UNCONF GOOD and listed under Physical Drives 2 Select Make Global Dedicated HSP or Make Dedicated HSP and click on Go 3 Click on Home to go back to the configuration menu You will see the disk marked as Hotspare in pink and listed under Physical Drives 4 Now you can reboot the system and install the Operating System Select Exit click on Yes and press Ctrl Alt Del to ...

Page 149: ... 3 Press Ctrl Alt Del to reboot the server Creating a RAID Volume 1 Launch the configuration menu 2 Select Configuration Wizard 3 Select Add Configuration default and click on Next 4 Select Custom Configuration default and click on Next 5 Hold the Ctrl key and select the drives that you want to add into the array After you selecting the drives click on AddtoArray 6 Click on Accept DG then Next 7 S...

Page 150: ...1 Select a free disk marked as UNCONF GOOD and listed under Physical Drives 2 Select Make Global Dedicated HSP or Make Dedicated HSP and click on Go 3 Click on Home to go back to the configuration menu You will see the disk marked as Hotspare in pink and listed under Physical Drives 4 Now you can reboot the system and install the Operating System Select Exit click on Yes and press Ctrl Alt Del to ...

Page 151: ...Appendix B Rack mount configuration ...

Page 152: ...Appendix B 134 ...

Page 153: ...devices installed in the rack assembly The equipment rack must be installed according to the manufacturer s instructions Main AC power disconnect You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the system s Earth ground the rack installation ...

Page 154: ...irflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload The system name plate ratin...

Page 155: ... System rack installation The server should be mounted into a rack A tool less rack rail kit is available for installing system to a rack cabinet The figure below shows the server in a rack mount position ...

Page 156: ...cing to the center of the next pair is equivalent to 1U Note The unit of measurement used in this guide is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with the system rack When installing components you must start your measurement from the center ...

Page 157: ...ight inner rails have been correctly identified 2 Remove the inner rails from the mounting rails a Extend the inner rail from the mounting rail until the rail release latch clicks 1 b Press the release latch 2 and slip the inner rail out c Do the same thing to the other mounting rail Caution To avoid personal injury care should be taken when pressing the inner rail release latches and sliding the ...

Page 158: ...ght sides of the server b Slide the inner rails to the front until the rails lock into place with an audible click 4 Install the mounting rails to the rack posts a Align and insert the tabs and latches on the left and right mounting rails to the front and rear rack post mounting holes 1 Make certain the proper mounting holes on rack post are selected ...

Page 159: ...141 b Push down the latches 2 to make sure the mounting rails are securely attached to the rack posts ...

Page 160: ... 5 Pull out the server mounting rails from the left and right mounting rails Caution To avoid personal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack ...

Page 161: ...e rack a Insert the inner rails into the server mounting rails then push the server into the rack 1 until you hear a click sound b Press the release latch 2 and continue to push the server 3 into the rack until you hear a click sound ...

Page 162: ...Appendix B 144 7 For security purposes tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as illustrated below ...

Page 163: ...Appendix C Acer Smart Console ...

Page 164: ...he CD DVD ROM drive and floppy drive This feature enables remote installation of the operating system or applications Notification Via SNMP trap and email to inform a person or management software when system status changes Platform neutrality Acer Smart Console uses the standard HTTP protocols You can easily use a web browser to remotely manage servers running different operating systems Acer Sma...

Page 165: ...rname and password 2 Enter the root username and password in the login screen Username root Password superuser 3 Click Login The Acer Smart Console page appears Note The default username is root and the default password is superuser Both the username and password are case sensitive and should be entered in lower case each time Important Logging into the console allows you full administrative right...

Page 166: ... statuses that may be displayed on the console Normal The system is in good health and no alerts were detected on the sensors Warning At least one sensor has a warning alert Critical At least one sensor has a critical alert System Information The System Information menu includes options that allow you to view general system information and the system FRU field replaceable units Selecting the Syste...

Page 167: ... in a box displayed before each sensor category Green Indicates the system is in good health and no alerts were detected on the sensors Amber Indicates at least one sensor has a warning alert Red Indicates at least on sensor has a critical alert Threshold Click Show Thresholds to view the threshold parameters of each sensor It displays the Low Non Critical NC High Non Critical NC High Critical Thr...

Page 168: ...ick Refresh Event Log Provides a record of system events related to critical hardware components It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state When the log matches a pre defined alert the system will send out a notification automatically if pre configured ...

Page 169: ...RADIUS settings configure the mouse mode settings configure the network settings configure the Dynamic DNS configure the remote session settings configure the SMTP email server settings create an SSL certificate and manage users The Configuration menu has the following options Alerts Date and Time LDAP RADIUS Mouse mode Network Dynamic DNS Remote Session SMTP SSL Certificate Users ...

Page 170: ...il address or the destination server Send Test Alert Send a test alert to the designated email address Delete Remove pre set alert destination settings Setting up alerts You can set up notifications to be sent via SNMP trap or via email Setting up SNMP traps 1 On the Alerts page click Modify 2 Specify the event severity such as Critical or Warning 3 Enter the IP information 4 Click Save Setting up...

Page 171: ... and Time The Date and Time option allows you to set the BMC date and time LDAP if available The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list ...

Page 172: ...le LDAP Authentication 2 Enter the required information to access the LDAP server 3 Click Save RADIUS The RADIUS option allows you to configure the RADIUS option Configuring RADIUS 1 On the RADIUS Settings page check Enable RADIUS 2 Enter the required information to access the RADIUS server 3 Click Save ...

Page 173: ...ct a mouse mode from the Mouse Mode page Absolute Select this setting when using a Microsoft Windows operating system Relative Select this setting when using a Linux operating system 2 Click Save Network The Network option allows you to configure and change the management network parameters You can configure the network ...

Page 174: ...ocol or manually Configuring network settings 1 On the Network Settings page select whether to obtain an IP address automatically or configure the network settings manually 2 Click Save Dynamic DNS The Dynamic DNS option allows you to configure and change the management network parameters ...

Page 175: ...ver 3 Click Save Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session Select the remote session then press Save Configuring Remote Session settings 1 On the Remote Session page select whether to enable KVM or Media Encryption 2 Select a Virtual Media Attach Mode 3 Click Save ...

Page 176: ...il Transfer Protocol mail server settings Configuring the SMTP settings 1 On the SMTP Setting page select a LAN channel number 2 Enter the IP address of the SMTP server 3 Enter the username and password 4 Enter the email address for sending email notifications 5 Enter the machine name 6 Click Save ...

Page 177: ... Upload The SSL Certificate option allows you to upload a SSL certificate manually Uploading an SSL certificate 1 On the SSL Upload page click Browse to locate the SSL certificate on your system 2 Click Upload ...

Page 178: ...e certain access permissions such as administrator privilege operator privilege no access The BMC Baseboard Management Controller maintains a local database of remote access users and their privileges When the user logs in to the console BMC determines the user s privileges and executes commands according to the privilege level The table below lists the privilege levels you can assign to a user No...

Page 179: ... configuration commands for disabling a communication channel Modifying a user account 1 On the Users page click Modify User 2 Enter the username 3 Enter the password 4 Re enter the password 5 Select a privilege level from the drop down menu 6 Click Modify Remote Control The Remote Control menu allows you to start a Remote Console session with the host system and manage power remotely This menu in...

Page 180: ... Console Redirection page click Launch Console The web browser downloads and automatically launches the remote console application The KVM Remote Console screen appears For more information about the KVM Remote Console application refer to KVM function description on page 167 Server Power Control The Server Power Control option allows you to perform a remote power on power off power cycle and rese...

Page 181: ...k Launch SOL Select the Baud rate from the pull down menu as your SOL transfer rate Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS Once you have selected the Baud rate and press Start to start the session You can also press Stop to stop the SOL connection ...

Page 182: ... disk option allows you to upload and share images via the BMC These images will then be emulated to the host server as USB applications Perform the floppy disk operation On the floppy disk page select an image file then click Upload to upload your image file to the server ...

Page 183: ...he BMC These images will then be emulated to the host server as USB applications Perform the CD ROM operation 1 On the CD ROM Setting page enter the share host server 2 Enter the path to the CD ROM image file 3 Enter the user name optional and password optional 4 Click Save ...

Page 184: ...ter Update Mode The Firmware Upload page appears 2 Click Browse to locate the firmware image file 3 Click Upload to upload the image file to the server Unite reset Unite reset allows you to reboot the BMC IPMI Controller IP reset IP reset allows you to reset the settings for virtual media keyboard and mouse on the host server Factory default Factory Default allows you to reset IPMI to the factory ...

Page 185: ... this item to select a virtual storage device for your console redirection USB Floppy Flash Devices Click this item to use a USB floppy device or a flash device for your console redirection CDROM ISO Click this item to use a CDROM or an ISO device for your console redirection Logical Drive Type Click this item to select a logical drive type from the pull down menu for your console redirection Imag...

Page 186: ... media recording playback Play Pause Click this item to continue with media recording playback or to stop media recording playback Macro This feature allows you to configure Macro settings for your console redirection Hold Right ALT Key This item performs the same function as you holding down the Right Alt key Hold Left ALT Key This item performs the same function as you holding down the Left Alt ...

Page 187: ...or your console redirection Hotkey settings This feature allows you to configure Hotkey settings for your console redirection Set Hotkey Click this item to configure your hotkey settings for your console redirection The Hotkey Settings screen displays the following information Hotkeys Hotkeys Ctrl 1 to Ctrl 7 are displayed on the right side of the screen Actions Click a hotkey to show the action c...

Page 188: ...lay from 25 to 100 Image Quality Check the High Color box for a network connection with heavier traffic Check the Low Color box for a network connection with lighter traffic Click OK to use the settings set up by you Input Mouse Settings Click Input to configure mouse settings including the following Enable Mouse Input Check this box to use your mouse as an input device for your console redirectio...

Page 189: ...ll display Check this box to enable Video Stream Flow Control support Select the correct speed setting After setting the speed click OK Full screen mode This feature allows you to set the video display to the full screen mode for your console redirection OSD UI style This feature allows you to configure the OSD UI style settings for console redirection The OSD UI Style Screen This screen provides ...

Page 190: ...and mouse Macro Click this item to enable Macro support and use the Macro settings features Video Recording Click this item to access the Video Recording submenu and to use video recording Video Playback Click this item for video playback Hotplug Keyboard Mouse Hotplug Keyboard Mouse Click the item enable keyboard mouse hotplug support for your console redirection User List This feature allows you...

Page 191: ...173 Exit Yes At the prompt click Yes to exit from remote redirection No Click No to return to the current session ...

Page 192: ...Appendix C Acer Smart Console 174 ...

Page 193: ...3 creation 123 Intel onboard SATA RAID Configura tion Utility entering 123 internal components 9 J jumper JBT1 CMOS 14 JP3 ME mode select 14 JP5 ME recovery 14 JPB BMC enabled 15 JPG1 VGA enable 15 JPRST1 BMC PHY enable 15 JWD watch dog 15 Jumper and Connector Locations 26 Top View 26 jumpers JI2C1 JI2C2 SMB to PCI E slots 14 JPL1 JPL2 GLAN1 2 enable 15 L LED D20 BMC heartbeat 16 LE1 standby power...

Page 194: ...ation 133 mounting pattern 138 precautions 135 RAID Volume creating 125 rear panel 7 S safety CD or DVD xiii server management tools 122 system boards backplane board 14 mainboard 10 riser board 16 system fan modules 9 system tour 1 17 111 ...

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